Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

I booked two tickets from lucknow to delhi on 11th feb, 2019 and later on cancelled the ticket due to some personal reasons. And the refund amount against the same have not received till date. The details are :
Ticket no = 12168435
Cancellation voucher no. 12168942
Pnr no = kasb[protected]
Date of journey = 11/02/2019
Amount = 1352.00
Contact number: [protected]
Contact email: [protected]@gmail.com...

I have been trying to cancel my online bus booking from dehradun to delhi (Kashmiri gate) scheduled on 22.2.2019 at 9.30am. I booked my ticket as a guest user.

When i tried to cancel my booking, the upsrtc website asked me to register online but i never received any activation link on my email as suggested. I tried the 24x7 helpline a several times but no one picks up that number. I also tried the other number provided online...

Account details.
Username - bun2626

I have booked 2 tickets for Haldwani to Anand Vihar.
Amount was deducted from my account but no ticket is booked. My upsrtc account shows no ticket as booked. My Tickets amount Rs. 1026.00.
Please refund my money back.
Either send me ticket details as soon as possible for tickets dated 16.02.2019

Refund my amount to the bank please. The bank statement...

Account details.
Username - ashu1864
Mobile no. [protected]
I have booked 3 tickets for sahjahanpur to kaushambi via upsrtc ac bus service.
Amount was deducted from my account but no ticket is booked. Refund my amount to the bank please. The bank statement clearly mentions that amount had been transferred to upsrtc account.
I'm attaching the screenshot of the bank statement too for your assistance.
Kindly...

I am traveling from firozabad to kuberpur, but bus conductor charging ticket from firozabad to agra, he is saying it is compulsory if you travel from my bus. Rest bus conductor didn't charged from firozabad to agra, why is he charging destination where i will not go.

Can i request to official to provide reason why is he overcharging tickets price....

I m complaining about at bus no up33at4564 raebareli depot, i was seating from raebareli to lucknow at 7:30 pm, conductor told me that at this bus there is no stoppage at telibagh so you have to take ticket for charbagh bus stop that is rs 92/- please tell me that at this there was really there is no stoppage, i have attached image of ticket
Kindly clarify my issue
Thank you!...

Ticket no = 11955579
Pnr no = xgkp[protected]
Date of journey = 13/01/2019
Amount = 521 rs

I booked ticket from upsrctc website. And later on the bus was cancelled. But no any message on my mobile they sent and there is no option for refund of money on website of upsrtc. On bus stand, upsrtc employees were told that the bus was cancelled from 4 month. I want to ask that when bus was cancelled from 4 month...

It has been 4 months since the cancellation of my ticket from lucknow to anvt dated 15/7/2018 as the bus was cancelled. Cancellation date: 3/7/2018
Till date, i have not been provided with any refund for the same. Neither trimax team replied to my queries, neither upsrtc refund section replied back.

Look into this issue immediately.

I raised a grievance online, but no action has been taken on it till date...

I booked ticket from upsrctc website. And later on the bus was cancelled. I have mailed to the customer care 3-4 times. I contacted upsrctc but they never respond. The details are :
Ticket no = 11386918
Pnr no = xndd[protected]
Date of journey = 22/10/2018
Amount = 386.00
And
Ticket no = 11889195
Pnr no = xndd[protected]
Date of journey = 1/01/2019
Amount = 406.00...

I booked my ticket from alambhag to varanasi for volvo from www.upsrtconline.co.in on 26.12.18. The bus boarding timing was 23:00 27.12.18. I booked the ticket as the guest the user and when i am trying to cancel the ticket, the website asked to me register it to cancel the ticket. So, while i am registering, the website did not sent the activation mail on my email address. I am trying to call customer care number somebody declining the call...

This is to inform you that i had book a ticket of volvo on 21 dec. 2018 and i had to travel on 22 dec. 2018 but on 21 dec. 2018 night that ticket got cancelled by upsrtc. So please refund my money as soon as possible.
Transaction no.[protected]
Pnr no. - xalm[protected]
Ticket no.[protected]
Depot name - sahibabad, journey from delhi to lucknow, seat no. - 28...

With due respect i beg to say that i tried to book a ticket on upsrtc but the ticket was not generated due to discrepancy in the upsrtc system and transaction got failed but the amount rs. 1356 was deducted from my debit card as per enclosed bank statement and credit into upsrtc account. After that, i booked a ticket again and then it was successful. Please resolve the issue with my previous transaction of rs. 1356 on 23 dec. 2018 and refund...

Sir,
I have applied for open ended bus smart card from ghaziabad bus stop on 12-may-2018 but i have not receve my card yet.
Status shown on site is registration completed and waiting for printing. Also now it is shown at different registration date fron 26-nov-2018.

Pfa scanned coppy of my original registration receipt and screenshot of status and wrong date showing on portal.

I request you to...

Hi,

I have tried to book ticket on upsrtc

Date : 13/11/2018

From : budaun to kaushambi

Bus name : shatabdi ac

Boarding time : 23:00

No. Of tickets tried to book : 2

Total money deducted : 790

In netbanking the following were used for this transaction :

Transaction :[protected]atomupsrtc
Reference...

I have booked 2 tickets online from lakhimpur to kaushambi for 18 nov. 2018. Ticket was confirmed and amount 1510.00 inr was deducted from my account but on the date of departure bus didn't arrived and no message for cancellation of bus was received. I kindly request you to refund the amount as mentioned earlier in my bank account.
On contacting about the same there was no response given by hepldesk number....

I have booked a ticket and the bus was cancelled by upsrtc and text me that i will receive the refund the fund withing 7 days but no credit received till now.
I have sent many mails to upsrtc but no response received
Ticket details
Pnr no. Anvt[protected]
Date of journey :[protected]
Mobile no [protected]
Bus cancelled on[protected]
Bus cancelled by upsrtc
Complaint already registered...

Are there any charges for carring a led tv in up roadways buses. The size of tv is equel to trolly bag. If yes then what is the charges because up roadways conductor charged me for led tv but not provide any receipt   replace all...

Dear sir,

I am booked ticket in upsrtc by online sitapur to kausambi but upsrtc message forward at 08:30 pm trip cancelled but my refund not transferred in my account till time its second time suffer this problem & no one respond on mail or call not picked any one please look it. Ticket detail also mention for your reference.

Pnr:kasb[protected], dated:10/11/2018 23:55, boarding:sitapur, alight:kaushambi,...

Dear sir,

I had cancelled a ticket dated 08.11.2018, but i have not received the refund amount till date.
I am waiting for last 10 days, and many times call and mail to refund department but no response.
I request you to please look into this and refund my money asap.

Please find below the ticket cancellation details.

Ticket number[protected]
Booking date - 26.10.2018
Ticket...

Dear all,
I have checked balance online of my smart card but now i am not able to checked. I have already called to customer care but there were no reply, and i also go isbt bus stand agra but still there were no reply. When i recharged my card 1000 rs i get a balance 1200 or 200 some thing balance already in my card but when i buy ticket the amount shows less than 1400. So i want to check my balance online. I have faced some issue...