Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

Dear all,
I have checked balance online of my smart card but now i am not able to checked. I have already called to customer care but there were no reply, and i also go isbt bus stand agra but still there were no reply. When i recharged my card 1000 rs i get a balance 1200 or 200 some thing balance already in my card but when i buy ticket the amount shows less than 1400. So i want to check my balance online. I have faced some issue...

Dear sir, this is inform you that i have rs. 1901/- balance in my smart card issued by upsrtc. On 12.10.2018 i board a bus from hathras to aligarh i bought a ticket of rs. 35.00 and the same has been deducted from my smart card and the balance of rs. 1866/- is shown on my bus ticket (As enclosed) i again board a bus from sasni to aligarh i bought a ticket of rs 27/- but when i see balance on the ticket it is only rs. 511.00/-. The details...

My bus was cancelled by the upsrtc due to some techincal problem.
No alternate bus was provided and we were stranded of our own.

Tkt number 8609753
Pnr : ksmi[protected]
Cancellation voucher no : 8616992
Service start place : dehradun
Passenger reservation to : kashmiri gate
Date of journey (Origin) : 07/08/2017

Refund amount : 1580

Already sent many...

Account details.
Username - ssmp1988
Registered email id - saurabh. [protected]@gmail.com
Unregistered mail id - saurabh. Shukla. [protected]@gmail.com
Mobile no. [protected]

I have booked a ticket from dehradun to sitapur through ac volvo bus service through my registered email id.
Amount was deducted from my account but no ticket is booked. My upsrtc account shows no ticket as booked.
Again,...

Dear upsrtc support team,

I wish to inform you that my bus got cancelled and i seek the refund for the same. Please have a look on the details below:

Sr ticket no guid from to departure date departure time booking date ticket status cancellation voucher refund status
2 11462546 [protected] agi skk 05/11/2018 13:00 29/10/2018 cancelled 11489771
3 11462508 [protected] skk ...

Dear sir,

I have cancelled my ticket on 27 of oct but i did not get any refund. Kindly provide me status.

Details are given below

1. Ticket no. 11339907
Guid: [protected], cancellation voucher: 11447313
Amt:630.00

2. Ticket no. 11339860
Guid:[protected]
Cancellation voucher: 11447304
Amt: 3429.00

Regards
Abhishek...

Sir.
I booked 2 tickets from dehradun to lucknow from the main website o[censored]psrtc. The bus super luxury bus and the amount of tickets was 1500 each that is 3000. My tickets didn't booked nd transaction got failed at the last moment and money got deducted from my account.
Please solve this issue nd refund me back the amount. As as possible.
I tried calling the helpline numbers but they weren't responsive nd sometimes there...

Bus number up 32bn 7812 has been noticed driving extremely rash on the noida-greater noida expressway, twice. The bus driver was busy making dangerous cuts and honking unnecessarily all the way. It is an expressway with no car less than 80-90 kmph. Driving in the rightmost lane and making close cuts is not the right thing to do, especially for a bus or truck! Please look into the matter considering the safety of the regular commuters....

Sir,
On 21/10/2018 I booked ticket from UPSRTC site to Travel from Gorakhpur to Kanpur. When I tried booking the Ticket was not booked but Money was deducted from my account(I attached screenshot).
I tried there helpline number and mail but none of the response is coming. I thereby request you to help me about that issue please.
Thanking You!...

I booked a ticket on upsrtconline.co.in from kaushambi to bareilly satelite on 5th october 2018. The bus service was cancelled when i reached the bus depot. I had to take another bus and was told that the ticket amount of rs 934 would be refunded. The refund amount has not come to my account. The details of the ticket attached are below:

Ticket number: 11292335
Transaction id:[protected]
Pnr number: blys[protected]...

I have booked my ticket from bareilly to kaushambi twice and both the time money got deducted from my account however ticket was not booked fro both the occasions and after transaction of money from my account home page o[censored]psrtc got reflected on the screen.

Reference no. To first transaction was[protected]

Reference no. To second transaction was[protected]...

Account details.
Username - nik020
Mobile no. [protected]
I have booked 4 tickets for anand vihar to alambagh via sandila ac 3×2 bus service.
Amount was deducted from my account but no ticket is booked. My upsrtc account shows no ticket as booked. I booked ticket from anand vihar to etah for amount rs. 1312.00.
Please refund my money back.
Either send me ticket details as soon as possible for tickets...

Dear Sir
Mere complained MST card banwane ke liye hai. MST card banwane ke liye jab counter per jate hai to MST banane wala kahta hai ki "isme mero ko kya fayda " . Main ek student hu our mere pass itna samay nahi hai ki mi inka fayda kra sakun aap se vinmra nivedan ki in per sakt se sakt karywahi kare aap ki mahan krapa hogi

please kuch kijiye,...

Dear Sir
Mere complained MST card banwane ke liye hai. MST card banwane ke jab counter per jate hai to MST banane wala kahta hai ki "isme mera ko kya fayda " . Main ek student hu our mere pass itna samay nahi hai ki mi inka fayda kra sakun aap se vinmra nivedan ki in per sakt se sakt karywahi kare aap ki mahan krapa hogi

please kuch kijiye,...

I booked a ticket from kaushambi to bareilly on1/8/2018 and the bus got cancelled but till now no refund is done and nobody register register the complaintd is done and nobody is telling where to complaint and all none of the numbers of customer care are recieved by them. Even i called and emailed the rm bareilly he toldme that he will see the matter its even 10 days now i have called the rm but no actions are tacken by him and now they dont...

I applied for smart card o[censored]psrtc and paid on 04/02/2018 since then about 8 months passed but status is showing not printed yet when i made enquiry in bulandshahr depot they don't help me trimax no. Bsrbs[protected] please look out on this to keep faith on up govt among citizens...
On bulandshahr depot they asked me to complaint on trimaxsmardcard email i'd and when i do that they didn't replied me...
Honestly saying very very...

Mai[protected] ko SITAPUR DIPO bus no UP30AT 1956 Jo ki Tikoniya se farukhabad hote hue Mathura jati he jiske CHALAK- MUKESH MISHRA PARICHALAK- HIMANSHU SRIVASTAVA G the me frukhabad k lia travel kr raha tha hmesa ki tarah ticket to frukhabad Ka Diya jata but Ghatiyaghat pr utar Diya jata Jo station se lagbhag 8km ki duri pr he jhan se Jane ke lia koi sadhan bhi uplabdh ni he. Jiski Shikayat Mene us vibhag ke lagbhag sabhi adhikariyo se ki...

I booked a ticket on upsrtc but ticket was not generated due to discrepancy in the upsrtc system and transaction got failed but the amount rs. 944 was deducted from my bank account as per enclosed bank statement and credited to upsrtc account. After that, i booked another ticket which was successful. Kindly resolve the issue with previous transaction of rs. 944 on 11 sep 2018 and refund money to my bank account.

P. S:
Customer...

With due respect i beg to say that i tried to book a ticket on upsrtc but the ticket was not generated due to discrepancy in the upsrtc system and transaction got failed but the amount rs. 408.84 was deducted from my credit card as per enclosed bank statement and credit into upsrtc account. After that, i booked a ticket again and then it was successful. Please resolve the issue with my previous transaction of rs. 408.84 on 1st july 2018 and...

I booked ticket from Delhi to Lucknow pnr no.XALM[protected].
But when I am logging the account, it's saying activation details will come on mail, but no messages are coming.
Please cancel my ticket n refund my amount.
Also none of customer care number is operational.please make the number operational and refund my money.
Portal needs upgrade not as per Mark...