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Vcare Hair Clinic Complaints & Reviews

2.6
Updated: Nov 18, 2025
Complaints 433
Resolved
199
Unresolved
234
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Vcare Hair Clinic reviews & complaints page 9

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R
Reginoldyadiki
Apr 27, 2022
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I visited Vcare in bangalore in first week of February and they provided me with wrong hopes and products charging me 70, 000 Rupees. I started using them from next day and it developed acne and allergies on my scalp and shoulders. I consulted dermatologist and they strongly suggested me to stop using those products. After couple of days I called the Vcare clinic many times to get the refund and return the products, they always tell that I will get a call next day as the doctor who treated me is out. It's been 3 months and they are not at least responding to my calls anymore. I request you to please look into the issue and get me the refund. 70, 000 is not a little amount
Vcare Hair Clinic customer support has been notified about the posted complaint.
Verified Support
May 07, 2022
Vcare Hair Clinic Customer Care's response
Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
May 09, 2022
Updated by Reginoldyadiki
Please provide the Email ID, Can't send any details to [protected]@vcaregroup.in.
Jun 08, 2022
Updated by Reginoldyadiki
Vcare customer service is a waste of time, they don't even respond to the queries
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    Naveen92Tup
    Apr 20, 2022
    Resolved
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    Resolved

    Address: RS puram

    I am consulting vcare for hair from August, 2021. Still now i spend nearly 1.2lakh rupees. But I am not getting expected result. After start taking the biocell treatment, my hair condition get worst and faced heavy hair fall. I inform them regarding this on every session. But they said it will fall and regrow again. But still now hair fall not stopped and i getting heavy dandruff. And today they said all your biocell session are completed. But so far I had 5 bio cell session. Even taking 5 main and 8 maintenance session there is no improvement. As a patient I informed them, I got new bald spots after starting treatment, but my doctor said you came to Us like this we improved your hair density. After hearing this I really got angry and I lose my confident and trust on them.

    When the treatment starts they said No need to take any additional food diet, , tablet will be enough for you. So I followed that after 4 month my doctor got changed. Later my new doctor told me to take food diet. At that time only they handed me the report for the test, which they took when I first came to this clinic. And my first doctor ask me to buy roller, but still now it haven't used in any of my main session. But they are unnecessarily asking me to buy this product which was not even used in any of my main session. I don't know what to do to regrow my hair. Now my all sessions are gone for nothing. It feel like I went to this clinic and paid my money to get bald head and heavy dandruff scalp. Really very disappointed on Vcare and their customer caring service.

    My Name -Naveen
    Customer Id - RSP21080102
    May 25, 2022
    Complaint marked as Resolved 
    Vcare Hair Clinic customer support has been notified about the posted complaint.
    Verified Support
    Apr 22, 2022
    Vcare Hair Clinic Customer Care's response
    Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.
    May 29, 2022
    Updated by Naveen92Tup
    Issue was not resolved. Manager contacted me. Ask me to come in person to branch. I said I was out of town, from then i try to reach him many time but no response from him yet
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      G
      gunasakthi
      Apr 9, 2022
      Resolved
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      Resolved

      Address: villupuram
      Website: [email protected]

      Sir / Madam,

      I am guardian of Mr. Vignesh (V.Care Id No. PDY[protected]. We have agreed to undergo treatment for Scalp removal on 30th Jan'22 thro' EMI installment.

      Due to his intestine problem he couldn't undergo treatment in your centre but you have deducted EMI amount thro' my SB a/c . I have already informed the treatment site (Puducherry) but this month also they are asking for money.

      I took this matter to my S/B Account bank and Bajaj Finance. They advised me they will stop EMI on your request only.

      Kindly look into this matter.

      Attached: V care Invoices and Gastrologist doctor clinical reference.

      image.png

      --

      Thank you,
      R.Sakthivel
      Apr 11, 2022
      Complaint marked as Resolved 
      Vcare Hair Clinic customer support has been notified about the posted complaint.
      Apr 09, 2022
      Updated by gunasakthi
      Sir / Madam,

      I am guardian of Mr. Vignesh (V.Care Id No. PDY[protected]. We have agreed to undergo treatment for Scalp removal on 30th Jan'22 thro' EMI installment.

      Due to his intestine problem he couldn't undergo treatment in your centre but you have deducted EMI amount thro' my SB a/c . I have already informed the treatment site (Puducherry) but this month also they are asking for money.

      I took this matter to my S/B Account bank and Bajaj Finance. They advised me they will stop EMI on your request only.

      Kindly look into this matter.

      Attached: V care Invoices and Gastrologist doctor clinical reference.

      image.png

      --

      Thank you,
      R.Sakthivel

      Verified Support
      Apr 11, 2022
      Vcare Hair Clinic Customer Care's response
      Hi Gunasakthi,

      Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction.Our team will immediately try to resolve this issue and get back to you with the best solution.

      Regards,
      Customer Support Team.
      Apr 13, 2022
      Updated by gunasakthi
      Client couldn't take treatment due to his ill health. (I have already informed and detail attached in previous letter.)

      Could you guide me to stop EMI amount from my account?
      Apr 19, 2022
      Updated by gunasakthi
      Awaiting for your favourable reply.
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        V
        Vahisim
        Mar 14, 2022
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        I am facing issue in refunding the amount. Complaint raise 4 months ago, still not taken any action. If asked they give en- number of reasons to escape. If called no answers

        Very bad staff, and reception though having management in the location and say that management is not available.
        Kammanhalli branch dr. Maria - irresponsible
        Vcare Hair Clinic customer support has been notified about the posted complaint.
        Though i was right opposite at vcare kammanhalli branch they give me reasons that they had gone to hospital . Below is my proof, i want action to be taken on such people immediately on fooling people. I want just and compensation to happen.

        Refund issues - Comment #3972348 - Image #0
        Refund issues - Comment #3972348 - Image #1
        Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.
        re clinic. Our experts will suggest the most effective treatment for your skin/hair issue. For more details, visit https://www.vcaretrichology.com/ or Call us @ +91 [protected].
        Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
        Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
        Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
        Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
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          R
          Ravi Shanmugam 13990
          from Perungudi, Tamil Nadu
          Mar 12, 2022
          Resolved
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          Very worst doctor service in velachery branch. Dr. ANANDHI she is very disrespectful to me for my consulting treatment. Need take action to velachery branch and to the doctor. I spend more thsn 1.8 laks for my hair transplant treatment. Pls consider the client or customer satisfaction, please prove vcare is best hair care clinic or worst hair care clinic.
          Apr 14, 2022
          Complaint marked as Resolved 
          Vcare Hair Clinic customer support has been notified about the posted complaint.
          Verified Support
          Mar 14, 2022
          Vcare Hair Clinic Customer Care's response
          Hi Ravi Shanmugam. Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
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            V
            Vicky vignesh vicky
            from Coimbatore, Tamil Nadu
            Mar 12, 2022
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            Address: Rs puram vcare clinic

            Ple Refund to sai roshni capital India pvt ltd he is come to my house ple refund to her
            Vcare Hair Clinic customer support has been notified about the posted complaint.
            Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
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              T
              Thasmiya
              Mar 12, 2022
              Resolved
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              I wanted a laser hair removal treatment i visited v care and they told that it will cost 60k and somehow i arranged the money and paid 18k but iam financially weak i don't want to move further i didn't do the emi process also i did only the down payment iam financially very weak now i can't afford that much i tried calling v care many times about the issue they are not responding please revert back to me asap iam in very much need of my money
              Apr 14, 2022
              Complaint marked as Resolved 
              Vcare Hair Clinic customer support has been notified about the posted complaint.
              Verified Support
              Mar 14, 2022
              Vcare Hair Clinic Customer Care's response
              Hi Thasmiya . Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
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                S
                Saikrish123
                Mar 7, 2022
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                Pls email to renish
                +1 photos
                Vcare Hair Clinic customer support has been notified about the posted complaint.
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                  J
                  Jěèva
                  Mar 3, 2022
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                  Address: coimbatore ,Sugam ,kannan department nearby

                  I got prp treatment in vcare clinic no result and worst communication and also there motivation to sell medicine they ask 7000rs for visit every ...
                  When I visit time they made some treatment and after 2 sitting sir plz change the treatment..prp now it also no result.. for prp they won't me next sesion for one sesion 3 months gap ...
                  SRY TO SAY THIS I NEVER REFER VCARE TO ANY PERSON IF ANY ONE ASK ABOUT I WILL GIVE ONLY NEGATIVE FEEDBACK ONLY... BALANCE 4 PRP SITING MORE.. I SEE WHAT STEP DID U TAKE
                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                  Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
                  Pls email to renish

                  I am complaining about sungam vcare clinic and Dr raji - Comment #3968674 - Image #0
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                    Nagappan Alexa
                    Feb 19, 2022
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                    I have done hair transplantation last year at April 2021.. After the treatment no proper treatment is given. After completion of hair transplantation they have not informed me about the minoxidil ..We need to use minoxidil after 45 days. But till 6 months they have not informed me.. Doctor is changed and manager is changed. Everyone is changed at madurai vcare. I have spent around 2 lakhs but no results. The condition is still bad . I am planning to change the hospital due to this.
                    Vcare Hair Clinic customer support has been notified about the posted complaint.
                    Hello Nagappan Alexa,

                    Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.

                    Regards,
                    Customer Support Team.
                    Nagappan Alexa's [Complaint's author] reply, Feb 24, 2022
                    9894171987 - Mobile Number
                    Date of Visit to Hosipital- April 2021
                    Pls email to renish

                    No results after hair transplantation - Comment #3968675 - Image #0
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                      hrithik5
                      Feb 17, 2022
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                      Can someone help me with the pricing of Vcare? I’m thinking of taking their hair fall treatment. Before getting into it, I want to know the pricing and other details. And are there any side effects after the treatment? Please suggest. Thanks.
                      Vcare Hair Clinic customer support has been notified about the posted complaint.
                      Thank you for showing interest. The cost of our treatments varies from customer to customer, as we customize treatments based on their respective issues. We recommend you to visit the nearest VCare clinic. Our experts will suggest the most effective treatment for your skin/hair issue. For more details, visit https://www.vcaretrichology.com/ or Call us @ [protected].
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                        Xaviers8886
                        Feb 17, 2022
                        Resolved
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                        Resolved

                        I have taken my treatment from Vcare Annanagar. Since two months I have been visiting V care for hair treatment. I was assigned to Dr.Sasi Rekha and therapist Sathya. They were friendly and motivating. It takes little extra days than they committed to get the result.
                        Feb 19, 2022
                        Complaint marked as Resolved 
                        Thank you for the prompt response, Vcare team.
                        Vcare Hair Clinic customer support has been notified about the posted complaint.
                        Hello,
                        Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.

                        Regards,
                        Customer Support Team.
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                          Saran_2688
                          Feb 16, 2022
                          Resolved
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                          Resolved

                          My name is Saranya, I visited Pondicherry Vcare on 13-Nov-2021 and started Biocel Hair Growth Therapy as advised by Dr. R***. Doctor recommended a PRP treatment on 12-Dec-21, and she asked for me to pay right away - I paid Rs. 36, 000/-, she said I had to take a test and come, then the treatment could begin, but I couldn't since I have diabetes and can't get PRP.

                          The doctor did not ask about my health and did not inform me of the difficulties of PRP with diabetes. In fact, she told me to pay the amount first and then bring the report, rather than taking a report first.

                          I requested a refund since PRP cannot be taken. Despite this, they told me that no refund is possible, which is not acceptable because the branch asked me to pay without the proper information and medical report. They inform me that they will call us or the Chennai team will call, but I do not get any response and there is no update. I have gone twice to the branch and called every week for a response, but still nothing. I am disappointed in the attitude toward the client. I urge you to check and reach out to me and refund the amount at the earliest possible opportunity.
                          Mar 20, 2022
                          Complaint marked as Resolved 
                          Vcare Hair Clinic customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 17, 2022
                          Vcare Hair Clinic Customer Care's response
                          Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.
                          Pls email to renish

                          Behaviour and Payment issue - Comment #3968676 - Image #0
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                            B
                            Balakumar9712
                            Feb 15, 2022
                            Resolved
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                            Resolved

                            Address: Chennai

                            After researching I decided to take treatment from V Care for my hair fall. Due to this pandemic I am afraid it is safe to go to Vcare directly for treatment. Are they following safety measures against covid?
                            Feb 15, 2022
                            Complaint marked as Resolved 
                            Vcare team answered my questions promptly.
                            Vcare Hair Clinic customer support has been notified about the posted complaint.
                            Hello Balakumar9712

                            Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.

                            Regards,
                            Customer Support Team.
                            Hello, Balakumar9712

                            We at Vcare follow all the protocols to fight the COVID19. It is indeed safe at Vcare.

                            Regards,
                            Customer Support Team.
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                              Rachel_grace
                              from Chennai, Tamil Nadu
                              Feb 11, 2022
                              Resolved
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                              Resolved

                              Address: Annanagar, Chennai

                              Hello, my name is Rachel. I had been facing a heavy hair fall problem for the past 4 months. After my friend’s reference, I reached Vcare two weeks back. I was assured that the hairfall will be stopped within 2 to 4 weeks. Though there is progress and my hair fall is reduced, I’m still facing a small number of hairfall. Has anyone faced similar issues? What is the time taken for complete results? Someone who got the complete result, please reply.
                              Feb 11, 2022
                              Complaint marked as Resolved 
                              VCare team messaged me and explained me the details about the turnaround time for hari fall treatment. I'm happy with their action.
                              Vcare Hair Clinic customer support has been notified about the posted complaint.
                              Hi Rachel,

                              Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.

                              Regards,
                              Customer Support Team.
                              Hi Rachel,

                              Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.

                              Regards,
                              Customer Support Team.
                              Pls email to renish

                              What is the time it takes to stop hair fall completely? - Comment #3968677 - Image #0
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                                Divya Lingamaneni
                                Feb 9, 2022
                                Resolved
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                                Resolved

                                Website: www.vcaretrichology.com

                                Hi,

                                I went to Vcare Vijayawada Clinic for the enquiry of whitening treatment. My customer ID is VVJY22020024.
                                I have undergone one session of treatment which is worth 35000. But I have paid for the whole treatment which is 270000.
                                I am not comfortable for taking the treatment and I wish to drop.
                                When I ask that I want to discontinue the treatment...staff are not willing to pay me the refund.
                                In turn they are asking me to bring a friend /any other customer instead of me.
                                Is this a way you would behave?
                                Please refund me the amount. Otherwise, I should have to file a cheating case for not mentioning the policies anywhere and taking the customers consent before paying the whole amount.
                                Mar 13, 2022
                                Complaint marked as Resolved 
                                Vcare Hair Clinic customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 10, 2022
                                Vcare Hair Clinic Customer Care's response
                                Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
                                Pls email to renish

                                Unwilling to give refund for the unclaimed treatment - Comment #3968678 - Image #0
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                                  K
                                  K a n i
                                  Jan 28, 2022
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                                  Hi...
                                  As I am not satisfied with the service they are providing I have asked them to refund my amount back ..they are refusing to do so..I want my 50k money back within this week .
                                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                                  Hi Kani,

                                  Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.

                                  Regards,
                                  Customer Support Team.
                                  Pls email to renish

                                  I m complaining about the refund - Comment #3968679 - Image #0
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                                    D SATISH KUMAR reddy
                                    from Hyderabad, Telangana
                                    Jan 25, 2022
                                    Resolved
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                                    Resolved

                                    My refund was accepted by Vcare 20 days back in which I was given a written letter that my refund will be processed within 15 days and now it’s almost near to 1 month still they did not refund my money
                                    Now when it comes to refund they are asking to pay cancellation fee and also telling that I will be charged for slot bookings when surgery is not done how will I pay booking charges
                                    From past 2 months they are irritating me on this matter one of the branch incharge Smita madam is not at all responding for my problem am asking her so many times to refund she’s neglecting and disturbing mentally she keeps on telling that my refund is processing and of the Telangana Vcare incharge Pramod being head of Telangana branches he is very irresponsible on his work he is not at all trying to resolve my problem I am calling and texting him continuously but there is no response from him one of the worst guy in the branch he don’t even have humanity he have authority to solve my problem but he is not doing anything he is showing attitude towards me
                                    +1 photos
                                    Feb 26, 2022
                                    Complaint marked as Resolved 
                                    Vcare Hair Clinic customer support has been notified about the posted complaint.
                                    Jan 25, 2022
                                    Updated by D SATISH KUMAR reddy
                                    The one who wrote and gave me above letter told me that she will solve my problem within a week and now it’s almost 20 days over still not done anything I don’t know the name of her but I was told that she is one of the branch manager after writing letter with lot of attitude she threw letter towards me and went away and she was murmuring with anger can u please take serious action against these people I am fed up of these people please try to resolve my problem
                                    Verified Support
                                    Jan 26, 2022
                                    Vcare Hair Clinic Customer Care's response
                                    Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
                                    Pls email to renish
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                                      Kumaravel229
                                      Jan 20, 2022
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                                      Address: Chennai

                                      I have taken Hair growth treatment with VCare. They committed that the hair fall will be stopped and hair growth will get increased in 3 months. As they promised, hair fall was reduced drastically and hair started growing better but it took me few more weeks to experience the result.
                                      Vcare Hair Clinic customer support has been notified about the posted complaint.
                                      Hi Kumaravel,

                                      Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.

                                      Regards,
                                      Customer Support Team.
                                      Pls email to renish

                                      It takes longer than the committed time to get the results. - Comment #3968681 - Image #0
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                                        linson a
                                        Jan 12, 2022
                                        Resolved
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                                        Resolved

                                        Address: Salem

                                        Dear Sir,

                                        I am A Linson my vcare customer I'd : SLM20080057. I have undergone hair treatement at vcare, Salem branch. I preferred hair transplant and paid the entire amount. During the procedure date they informed us. Hair treatement is not suitable for me and prb test is sufficient for me. They converted my treatment to prb which has more than 10 sessions. Due to my personal reason, I can't take all session and I requested to refund the amount for unavailed treatement. I have sent registered notice to vcare clinic Salem . But I have not yet received any reply from vcare. I kindly request you to resolve the issue at the earliest.
                                        Feb 12, 2022
                                        Complaint marked as Resolved 
                                        Vcare Hair Clinic customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 12, 2022
                                        Vcare Hair Clinic Customer Care's response
                                        Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution. 
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