| Address: 20/30 vivekanandha Nagar near eb colony ganapathy coimbatore-641006 |
| Website: [email protected] |
Hi Sir/Madam,
I'm Deiventhran from coimbatore, on last April 16th 2022, i first time visited to consult at vcare center (sungam branch, coimbatore) - for white hair problem.
The treatment cost of around Rs.50, 000/-. so i paid advance of Rs.5000/-. but due to some personal reason i'm not able to take the treatment. so next day itself i contact to the customer care & requested for refund of my advance payment Rs.5000/-.
but no proper response got from them. so i visited to the vcare center(sungam branch) directly. Their also not respond properly, And two days once also i contacting them regulary through calls.
but their just passing the days. i don't know about your rules & regulation. And i didn't take any treatment.
for the consulation & membership fee also i paid on that day itself. Now more than one nd half month has gone.
but no status response or refund i received from vcare for my advance amount of Rs. 5000/-. so please lookafter this issue
and refund my advance amount Rs.5000/- asap.
Thanks,
Deiventhran K
Mobile no.[protected]
Vcare Hair Clinic customer support has been notified about the posted complaint.
Verified Support
May 30, 2022
Vcare Hair Clinic Customer Care's response Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. We will immediately look into this issue & get back to you as soon as possible.
Jun 04, 2022
Updated by Deiventhran K Dear sir/ Madam,
Kindly confirm the status.
Kindly do the needful.
Jun 07, 2022
Updated by Deiventhran K Dear sir,
Kindly confirm the status
I am waiting for your valuable result.
Jul 08, 2022
Updated by Deiventhran K Dear Team,
Kindly update the status
I tried to reach Madurai Vcare centre via phone several times. Now they are not attending my calls