[Resolved] Videocon D2H — fifa world cup 2018 telecast

 
10 Reviews
Shillong, East Khasi Hills District, Meghalaya, India
 Anthony1980 on Jun 7, 2018
Dear videocon team,
Kindly clarify whether videocon d2h will telecast the fifa world cup matches from 14 june 2018 and if so in which hd channels and in which language.

I found out that since world cup matches will be shown only in sony ten2 hd (Which is not available in videocon d2h).

Your urgent clarification is requested so that i continue subscribing to videocon d2h.

I will be compelled to move to other service providers if no clarification is received.
Complaint marked as Resolved Jul 9, 2018

Complaint Status


[Jun 07, 2018] Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Videocon Industries Customer Care's response, Jun 08, 2018
Dear Anthony,

We are trying to add new channels on board. However, this may take some time and therefore we cannot provide you with a specific date. We assure our subscribers that as and when this happens we will definitely inform all customers. Thank you.

Warm Regards,
Videocon d2h Team
Complaint comments  9 Comments     Updated: Share0Tweet0

Comments

Just i discussed with Videocon d2h customer care and they are not aware about world cup saying that we don't aware which chanel broadcast which program.As I'm using Videocon d2h connection from long time so don't want to close it.But if Videocon not able to assure about telecast then I need to take Videocon d2h off immediately as on time if broadcast is not available then no one give me instantly new connection.At least need details can we able to see live marches without hd or hd chanel will be available or not.Thanks to Anthony for update.I decided to wait till Monday else unfortunately go for other service provider on Tuesday
Manishpune's reply, Jun 9, 2018
Is Fifa wc 2018 available on Videocon D2H SD or HD ?
Weak by Videocon. I just made the biggest mistake by choosing Videocon D2H. They have no idea about the Fifa World Cup firstly, and apart from that, all other competitors have all channels, but Videocon.

Seriously!! Pick up your game, it is embarrassing...
I have called twice customer care but no information received on FIFA 2018 broadcasting channels even after placing call back request no one responded. It's seems taking Videocon is my greatest mistake. Customer care are rude to answer my quarry.
If some one can help me out.

Regards

Ashoke
[protected]
I see channel 931 as Sony Ten 2 HD. But even the customer care folks are not aware of it. What a shame
horrible experience in relocation, worst customer care service. customer id 31776118.
i tried to activate the channels SONY Ten 2 over phone and the D2H team hold my call continuesly and i spent 30rupees my yesterday, this is very poor response D2H team, if you have such courtesy in your customers you team will not do like this.. very very bad service... i personally fed up with your poor poor poor service...
This issue is not new, when there is big tournament, it removes the channel from Platinum HD then we have to buy it separately .
In our society we have more than 50 Videocon connections. We have decided to change to other service provider if we can't see WC. My office colleagues also decided so in their societies.
Hi Guys dont go for videocon. I think they dont have man power. Service pathetic. Since 05July I m calling to customer care [protected] & [protected] continously and today we are 07/jul just to activate SONY 1 to watch Football world cup. I think by the time they answer Football world cup will get over. Not even single time i got the customer care line.
These people have money to give big advertisement but they do not have money to give better service to customer.

I dont know who is owner of this videocon. Hope he is checking all reviews.

My customer id: 80666089

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    Videocon D2H - fifa world cup 2018 telecast