d2h Complaints & Reviews

Radheshyam from Navi-Mumbai customer Id no.[protected] mobile [protected] Not able to see channels then charged Rs. 400/- again 2-3 days I complained they said rainy season will OK later. Now one month over no rain but not able to see. When I am complaining they said wire is thin you will be charged Rs. 1700/- Total set up was their. Please help me. Your word limit is 350/- then how can I write more....

Videocon d2h fraud service ever
My i. D[protected]
Kisan
I have normal pack cc upgrade to hd pack worth amount 623 and i have 14 inch normal t. V in my house more details in that. Picture i have been attached...

I am a platinum hd subscriber (Id:[protected] of videocon d2h. I have been encountering problem with couple of channels (Astha & sanskar) wherein the video was not available (Audio is available). I spoke with customer care (Mr. Mayank) to resolve the issue but they are insisting on engineer visit (Chargable). All my other channels are working fine but customer care are turning a deaf ear to the issue. These two channels were mean for watching...

I have recharged for alacarte pack in videocon d2h. They first started my pack with one week delay.
Then they changed my plan theirself to basic pack after few days on probably 24-25 august.
When i complaint them on 1september, they send me complaint no[protected] has been resolved. When i couldnt get that pack i contact customer care then they told your plan has been changed to 199 pack without my permission and started telling...

I got call three months back to include hd channels with one month free subscription with one month charge.
I agreed on it and they put hindi movie channel in hd.

I am asking them to swap english movie channel with hindi movie in hd for last three months but they are not doing it, arguing 15 days for last three months.
Very much frustated with videocon customer care....

They asked me to upgrade to hd then for 2 years they were continuously charging me nearly 700 per month which is high as compared to other d2h in market and also then some technician came from company and removed hdmi cable saying that my tv does not support hd but my tv technician checked and he was saying that tv is perfectly fine so without hdmi cable they are letting us watch hd and charging for normal hd platinum and they have been taking...

I'm totally frustrated with the service engineer and the call center person.

1. The call center person told that on 15th by 1.40 pm service engineer will call and may fix the problem
2. Alas there was no call
3. Today 16th i got a call from a number [protected], (Unable to recollect the name). Since i was outside and not expecting him, after returning home at 5.30 i have called him.
4. He said he will come...

This is srinivas, my registered id;[protected].
I was shifted my house from maharanipeta to dwarakanagar in vskp. And lodged a complaint towards shifting of d2h. None was responded. Twice a complained this to customer care, no response is received.
Again on 14th august a made a registered complaint with and got received the complaint no.[protected]. And got the information that the problem is to be resolved with in 8hours. Even...

Dear Sir/Madam

VIDEOCON D2H Services, I have paid Rs.7800/- for PLATINUM HD CHANNELS ON 26/07/2016

AS PER THE PLAN VIDEOCON D2H PROMISED FOR ONE YEAR+30 DAYS EXTRA SERVICES

CUSTOMER ID[protected]
NAME :ASHA A PAI

MOBILE NO.[protected]

I am getting SMS stating D2H services will expiry on 11/08/2017 and asking me to renew.

I called up the customer...

Dear sir/madam
On 2/08/17 i bought new setup box from videocon d2h through company authorized technician and from the date its not working properly. I called them continuously from 3 days but they are responding properly and and no one called me regarding the complaint. Now i"m fully unsatisfied by their service. Again they are asking 8 more days to solve the issue. Complaint numbers are
[protected],[protected] for both complaint...

I have videocon d2h service for past few years. I have faced many problems in the past and their customer service is pathetic with rude answers. I am getting error e4-04, first the customer service hangup when asking to talk to supervisor. They are asking 200 for the technician visit, what i do not understand is why i should be paying for it. It is their responsibility to provide me with the service that i am paying. It is one of the most...

I have reacharged my videocon d2h account i. E [protected] through paytm app but mistakely i entered the wrong mobile number i. E [protected] so please refund my money to my paytm wallet. I shall be very thankfull to you....

Dear sir, mam;
I am videocon d2h user. My customer id is 6122813. My registered mobile no is [protected]. Actually my stb box not functioning well with software problem. Because of this l made complaint to the customer care services to get new set top box. They told me that it is 400rs. Charagable. I paid 400rs.in cash to the set top exchange service. But additionally they deducted 200rs. From d2h main balance for the same service....

I am using videocond2h connection from last 4 years. I had complained about wire cut by monkeys from antenna on 28 june 2017, they said within 24 hours issue get resolved but no service engineer came at the point. I called again on 30 june 2017, he said complained closed. I told him to file another complained and then i called him on 31 june 2017 but today till 1 august 2017 no one came here but i received call from service engineer on 31...

Not at all a good service provided by d2h i want to deactivate two of my services of recording and an ala carte addon on my account 239270. Thanks
I don't want the explaination that i cannot deactivate my channels before locking period. If my problem is not been resolved within 24 hours. I gurantee i will never again use d2h services and my better dth providers like tata sky etc are available for me....

I have purchased satelite lcd model no 3201 under paisa vasool offer on 20.06.2010 from next showroom dhule (Maharashtra), first the company has sent premature redemption offer but after maturity of above bond i have sent all required documents original bond and identity and address proof at bmo dept videocon 14 km stone village chitegoan tal paithan road dist aurangabad by regd post to the above address but no any response from the above...

I am rohit bharti having customer id no 76971785 with registered number [protected]. Facing the problem of "signal not available" in few channels like movies, sports & news since few days so regarding that yesterday i called to customer care so from there they registered my complaint wo id: 53410738. Today in the morning one of videocon technician mr. Arjun [protected] called me regarding complaint as i was in office so directed him towards...

I have paid 1799 for d2h hd box from d2h compare website. According to gopal the antenna was to be installed till 7 pm today. The d2h compare don't provide service centre nos. For kalyan and titwala station.
The contact number with whom i spoke is mr. Gopal from d2h compare. I request consumer forums to call d2h compare for the same. Contact no.[protected]...

Videocon d2h is the worst ever d2h operator i have ever seen. The channel packs are the worst and you don't get the channel you desire. The radio frequency remote they give bundled with setup box is worst than the normal remotes. The service the worst of all the things. The customer care people don't pickup the call. I have disconnected the connection in april but till date the refund didn't happen. My customer id is 20194160. Please help....

Since near about 1 year i am using videocon d2h. During new connection they told me annual connection has no relocation charges that's why i have taken annual connection with platinum hd with multi tv connection. Now when i want to relocate in the date of 11-july-2017 there customer executive told me and confirmed me you don' t want to pay any relocation charges when ever you required it will relocate within 24 hrs. Now today when i again...