[Resolved] Videocon d2h — Swapped/replaced set top box not activated | |||
Yester day on 19th october my set top box is replaced by the service engineer and i have paid rupees four hundred for set top box replacement and two hundred rupees for service charge but after several complain to customer care still no help. Videocon is leaving their customer cheated by their service engineer. That is pay extra charge to service engineer or else there is no help. Service engineer is directly campaigning for tatasky with tatasky' s campaign materials and pressing to take tatasky's dth service. Gross corporate indiscipline by videocon. Thanks to your service. My name-ranjit jyotiranjan biswal My customer id[protected] Now my complaint no.[protected] is still pending and on 18th october, 2016 my complaint no was[protected]. Was this information helpful? | |||
Nov 22, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Oct 20, 2016 Videocon Industries Customer Care's response Dear Customer, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team | |||
 3 Comments | |||
Comments
From feb 8th after creating the own pack, most of the free to air channels are not getting. Made many conversation with customercare over email and telephone. Nothing has worked out. Everytime they told they refreshed the account but no changes has happened.customer id[protected]
From feb 8th after creating the own pack, most of the free to air channels are not getting. Made many conversation with customercare over email and telephone. Nothing has worked out. Everytime they told they refreshed the account but no changes has happened.customer id[protected]
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