[Resolved] Videocon D2H — videocon d2h - signal and networks problem | |||||
Customer details Customer id :[protected] Customer name : kanubhai patel Account id : 10096582 This videocon d2h videocon dth - asking customers for service charge where is no signal - no networks, than why the customers pay for rs. 300/- to the service engineer visiting charges, when it is signal and networks problem, not any hardware - tv-setup box related problem, It is very clear the signal-networks problem than why customwers paid for the service charges that the company duty to resume service free of any charges. If mobile company networks-signal problem than can mobile company asking to the customers to pay rs. 300/- for the service resume?? Was this information helpful? | |||||
Jun 21, 2018 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. May 21, 2018 Updated by Ansuya Patel Customer ID: [protected]Customer details customer id :[protected] customer name : kanubhai patel account id : 10096582 this videocon d2h videocon dth - asking customers for service charge where is no signal- no networks, than why the customers pay for rs. 300/- to the service engineer visiting charges, when it is signal and networks problem, not any hardware -tv-setup box related problem, it is very clear the signal-networks problem than why customwers paid for the service charges that the company duty to resume service free of any charges. If mobile company networks-signal problem than can mobile company asking to the customers to pay rs. 300/- for the service resume ??  Verified Support May 21, 2018 Videocon Industries Customer Care's response Dear Ansuya, We have forwarded your issue to our concerned department. Our representative will get in touch with you on the same. Warm Regards, Videocon d2h Team | |||||
 5 Comments | |||||
Comments
Only effect on TV plz solution
DEAR SIR,
previously i was using [protected] but now it is changed to [protected].
My customer Id for videocon DTH is : 56281613 and name is NavRatan Goswami
kindky update.
Regards
previously i was using [protected] but now it is changed to [protected].
My customer Id for videocon DTH is : 56281613 and name is NavRatan Goswami
kindky update.
Regards
My id number is[protected]. But i recharged on a wrong number[protected]. What to doo
I have also same issue of Signal Not Available. When I was called in Customer Care, they replied me that all services rest of your connect and there is no issue from Videocon D2H. They said that our engineer will be come at your home and setting of it but I have pay Rs. 200 Charges for that.
Really, it is not acceptable, they are try to looting people like us. I Request to all that please throw your D2H and get good connection from reputed company. Videocon is now starting to looting people.
Dont recharge Videocon D2H Connect, Third Class Customer Care Services.
Really, it is not acceptable, they are try to looting people like us. I Request to all that please throw your D2H and get good connection from reputed company. Videocon is now starting to looting people.
Dont recharge Videocon D2H Connect, Third Class Customer Care Services.
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Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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Old number : [protected]
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Please email us at [email protected]. We will make every effort to revert with resolution as soon as possible.
Warm Regards,
Videocon d2h Team