Videocon D2H — videocon d2h - worst customer care and service

Address:

Bangalore, Karnataka, 560085

My name is srikanth and my cust id is[protected]. Since last 7 days d2h is not working, websites not working, phone and toll free are same. Tried 100 times to call but no luck. Getting frustrated with such a worst provider. By mistake if it connects rude behaviour from customer care and if we force to speak to senior calls transfer but no one will respond post 30 min call will dropped or it will answered by other associate as senior who doesn't what the solution. Go through the recordings i[censored] ppl are serious about serving customers, i have called up to ur customer care from [protected], [protected], [protected]. I have written mail nodal officer of karnataka but no response from last 4 days, i thought he will responsible not as the customer care executives but looks like he is also same. I hope entire ur videocon d2h service doesnt even care about customer issues.

Plan is not activated as per trai but they you are deducting the balance.

I dont know where to complain and whom to escalate.