Videocon Industries Complaints & Reviews

I had subscribed the sports and kids channel and i have to pay rs 435 every month they should remove the unused channel. Price of the recharges should be reduced either its a very bad idea to buy the videocon product. My request is that please find some solution to this problem? If we will subscribe many more channel then recharge will may be increased to the rs 1500 per month it is not correct a middle class family will not pay this amount for recharge. While other dth, cable connection are taking very low amount.

Earlier i have an issue raised.
Again there is a problem today, nobody is trying to visit at my door place except i pay 200rs an amount to technician.

This is not acceptable!
Each and every month, the problem occurs and you may have to pay extra than the channel.
My sincere request to the viewer, who sees my complaint here, never buy videocon d2h product. I am not satisfied

Regards
Fazil

All of a sudden this error message popped up and couldnt able to remove.. Please suggest some other d2h fed up with customer service..
Customer id :[protected]
E30-4: validating smart card 1) please wait for 30 seconds on the same channel to resume services. 2) switch off your set top box and restart after 15 seconds. 3) smart card may not be inserted properly. Insert in the right direction, as indicated in the card. 4) refresh...

I purchase the videocon washing machine on 04.03.2017.

My washing machine got repaired on 09.08.2017, i register a complain in videocon service center through the dealer which i was purchased. Our complained number is che[protected], dated: 10.08.2017.

I contact through mail and called hi, number of times for their service. No one will give proper response and rectifying the issue. Today 2 months over, still there is no one take proper action and rectifying the issue of my washing machine. Disgusting service from videocon.

Need immediate action and respond regarding the issue.

Dear sir my customer id no is[protected].
And i wouldliketochange my registration number as i have lost my mobile...
And i am not able to watch the sports channel as it shows the msg like give the misscall to the no.[protected]..
As my no is not registered the customer care also not able to resolve my complaint.
Ao for that please change my no..
My no is [protected]..
And also please on my sports channel

I have a videocon refrigerator which was gifted sometime in march-2015. From june-2017 onwards the refrigerator door is not getting closed properly for which i had raised a support ticket with videocon desk. After continous follow-ups i got to know that the door is not available for the replacement and the refrigerator needs to be replaced! Now to exchange my refrigerator they are demanding for the original invoice copy which i don't have. Since videocon was unable to get me a door they suggest for me to exchange, if the door is functioning properly then it need not be replaced. Kindly help me here.

Dear sir,
Reg:- replacement of split air conditioner
I have purchased one videocon split air conditioner no. Vse33we1 mga from nandilath g mart, trivandrum, your authorized dealer, as per their invoice no. Patm898 dated[protected].
I feel as the unit was of inferior quality, within six months of its purchase the outer unit of the air conditioner collapsed with a heavy noise. On inspection the technicians of your local service unit found out that the fan leaves of the outer unit were broken. It took three months for them to repair it for want of spare parts.
Last june, again the compressor unit stopped functioning. I have been contacting through e-mail and telephone, officers in your service centre in cochin and trivandrum all these days. Their only reply is spare parts not available. I have contacted sri bishore kurien the zonal head (Mob.[protected]) twice, but of no use
So i am of firm belief that your service centre may not be able to rectify the defect. The compressor unit is in defect and it is within the warranty period. So i request you that your good self may interfere in the matter and arrange to replace the unit within one week positively without forcing me to go to legal remedy.in such an event your company alone will be responsible. A right step in time may save my valuable time and money and the prestigious name your company is now having.

Thanking you,

I want to deregister my mobile no form videocon d2h service. Every month i am getting call for recharge by d2h. I already told them that i don't have videocon d2h with me but still they are not deregisting my no. And giving me unwanted calls every month. Kindly deregister my mobile no. For the videocon d2h used my ganesh homes, thoraipakkam, chennai

Dear sir/mam,

My customer id[protected],
This has been repeated several times, reporting and posting my comments here in consumer forum about videocon d2h, here i had to pay for my channel recharge and for problem arises in viewing channels.
Several times reporting to zonal office, i have been charge for sending technician to my home to fix it.

This is harassing a customer, and making a business to earn money, which is unbearable to tolerate this type of view shown by videocon. Hence would request the authority to keen this matter as early as possible.

Regards
Fazil

In every few days e04-4 error appears... Means, they tell us that our sim card not inserted properly! (Their devices doesn't have sim card though). N i[censored] call coustomer care thay tell us to exchange previous device with another one which will cost 1200 or even 2000... We have already exchange it once... This is 2nd time they r doing this # thing!

They think they will fool peoples but remember we r smart too... :d

Hello,
Few of the d2h channels giving "no signal" error when few are working flawlessly.
Zee Marathi not working which is free or in my subscribed package.
Customer care person said engineer will come to check. Charges will be 200rs.
When I did recharge why do I pay 200 additional to improve their service quality.
If rest channels are working fine.

Videocon dth offered me 50% extra time on 6month recharge. But after the completion of 6month period they stopped my dth service and did not provide me 50% extra time. I recharged on 17march 2017 for 6 month. They stopped my services on 12th september 17. With 50 % extra viewing time it should end in 16december 17. My customer id for videocon dth is 89166047. Please help me.

Supreme court has ruled out only cable operators should not be provided dd feeds.

But it is misused by d2h vendors like videocon. It is illegal practise. Dd national is fta channel. It cannot be blocked by any private d2h operators.

I would also raise this with dd, trai and supreme court authority.

This is not a good practise followed by d2h vendors. They cannot block national channel. D2h operators are manipulating orders to benefit their own profits

I am extremely busy neurologist located at pondicherry. Someone from jammu, a mr ashok, customer id[protected] has wrongfully registered my phone number [protected] with you. I keep on getting messages from you and also commercial telephone calls from you on my phone. It disrupts my daily life and i am facing great harassment from your side. On previous multiple calls i have told them to change/ delete my number from this account to no avail. Kindly do so at earliest or i would be forced to take legal action against you.
Kindly take quick action and delete my number from your account.
I do not have videocon d2h and am using tata sky instead.

Dr vaibhav wadwekar.

My videocon dth esterday 21/09/2017 i wish to view dd national channel. when i switch it on dd i saw movie then start ind vs aus match but after 1mint of match telecast videocon dth block channel and showing msg i[censored] wish to watch match. subscribed our paying channel.
Why should i. if i have already paid for current pack involved dd national. why tata sky block dd national free channel they
Must refund 10 days money or extend our pack validity more 10days.

When we switch on the washing machine and while water is getting filled in the washing machine it is drained through the outlet at the same time. So all the water coming in is draining out at the same time through the outlet which does not occur in this way for from the day we bought this machine. The machine is just 10 months old but suddenly we got this issue

Dear sir,
Videocon d2h (Tamilnadu tn-1) have the very very worst customer care service from bottom to top (Nodal officer vinodh t kumar). Nodal officer mr. Vonoth t kumar nothing doing for all types of request. He doesn't know the value time of customers he refuses all customer request then why he sitting as nodal officer. Nodal officer vinodh t kumar's office phone[protected] not working then how he handles the customers complaints.

The service will not resume automatically after the recharge done. After the every recharge, we want to fight this cattle/pig rearing peoples. They all are not educated for answer our questions. They why you are working just go and hang out. Cattle rearing people.

Why the videocon company continue vinodh kumar as a nodal officer?

I don't like to continue videocon. Just leaving from the videocon service. This is # company # service.

I will propagant this # videocon service through facebook, twitter, youtube, all consumer complaint forum etc...

Regards
Poovaraga moorthy a
Cus id :[protected]

We have opted for a videocon d2h connection on aug 20 2017. Being dissatisfied, we have made continuous calls to the customer support regarding the cancellation of the new connection and apart from this the person has charged us the extra amount and did not even bother to respond to our calls. We have raised multiple support tickets and without our notice the tickets were closed and marking the issues to be resolved.in spite of many attempts they fail to refund our money.

Dear sir/madam,

My brother is a current subscriber of videocon d2h. His customer id is 85953975 the subscription is registered under the name of mr. Manish he is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to sukhdeep singh. I am mentioning it below again. My rtn number is [protected]

Customer id:85953975

Current registered name: mr. Manish

Correct name: sukhdeep singh
Thanking you
Sukhdeep singh and manish

My t v is under warranty but it is not working. It shows smart card not inserted properly. I have made many calls to the customer care and d2h customer care but no one came for repair. D2h people says this is the complaint of the t v so call the t v customer. I called the t v customer care and also registered online complaint but no response yet. Please correct this as quick as possible