Videocon Industries Complaints & Reviews

I have purchased the machine on 10 june 2017. And from 15th july its has not been cooling. On 16 july i made a complain on[protected]. Complain no is. Kol[protected]. The service engineer visited on 18 july he said its due to gas leakage and will be back in 24hrs with the gas. And his 24 hrs completed on 7 aug 2017 that's nearly 20days he resolved our issue after having complained several times. Several complain has been done for the same...

We have a videocon washing machine. Around a month back it stopped working and we put in a service request at videocon (Reference no. Kol[protected] on 06th oct 2017). The service person confirmed a part to have been damaged and quoted an amount of rs.1231 for the part and rs.400 for his service. We agreed and the same was replaced after numerous follow ups on 23rd oct. However, even after replacing the part the machine has not been working...

I have videocon d2h and my customer id is[protected]. I have recharged my d2h on 24.10.2017 but after recharge also it is showing signal not available message on the screen. I called the customer care and they sent technician, at that time it is solved but again getting the same. Again called to customer care and lodged the complaint but it was closed as the technician given false visit. With out coming and checking how can they do false closure...

Hello, i purchased a model number videocon ivd40fz television at name of store:sono vision kakinada andhra pradesh india on date of purchase : 20/10/2014,
Unfortunately, this television model has not performed as expected, and i believe the defective tv should be replaced under terms of the warranty. The problems with television include list of defects.

On april 29th my television i got a line on screen, then i registered...

I am having a videocon d2h device bearing the cust id :[protected] and registered telephone no is : [protected].
I am unable to login to my accoiunt. As i have tried to get myself login by clicking forgot password. And i have got a dialogue box to enter my cust id.
I did so. But i am not being able to get the account to get reset.
So please help me to login to my account as i want to allocate some channels of my choice...

Its been more than one month since we have given our led for repair. Our led is under warranty, so they have told that, they will replace the product and give us the new one. But since one month they are delaying and we are really fed up with this. They are giving the nonsense reasons!! Pls try to fix our problem. We are really done with this... So please look after this....

I am a consumer of Videocon d2h.My customer id no is 96358811 and I have raised a complain for error messagesmart card not inserted properly (E04) with the customer care department . Two out of three different engineers who visited to correct the errorhave suggested that the set top box cannot be repaired and we have to buy a newone or replace the existing one. I feel the product given (set top box) is of very very sub standard quality and...

Customer id is[protected]
I have Complaint so many times regarding signal not available but till now there is no engineer visit. I don't understand whts going on why should not come here your engineer and short out the problem. So plz look in to this matter and take necessary action accordingly....

Hi,

I've had the hd version of star sports select since i got d2h. Over this summer, sd versions of the same have been launched, and all other services have been providing them since.

"we have captured your feedback and we will work on adding these channels on our platform in near future based on the customer base’s demand."

This has been the response to our request to add the sd versions...

We purchased videocon smart ddb led vju32hh18x on 15/10/2017 from vijay sales chembur br which has inbuilt setup box installed in it. During installation of dish tv it was said by engineer that the in built setup box is not in a working condition for which we placed request for replacement, its been 2 weeks we didnt received any replacement.. Everytime we call customer service they say it will be delivered in 2 to 3 days. All we want is the...

There was no video display in my videocon led tv is under extended warranty upto october 2019. I had called the videocon call centre and provided a complaint on 24.09.2017 regarding the issue in my led tv.

Subsequent to my above complaint on 24.09.2017 the service engineer mr. Desing. P from srinivas electronics, perambur, chennai (Service centre allocated by videocon) has visited my home and informed that there is led panel...

This is sheer non sense thing. You people are producing the offers just for fooling people around. Nobody in the customer care department is at all concerned to reply or answer wisely or even try to understand the query. You people are. I have purchased a satellite lcd tv model no. 3205 in the year 2010 whrein videocon has offered to payback the amount of 13000/- rs, giving me one money back certificate which mentions the datils including...

I got couples calls from videocon one person is saying remote will replace and another person saying remote not under warranty.
Videocon dont have proper process.
I raise complete aug now they are calling and saying remote not under warranty. I called no. Of time customer care why not informed.

Engineer mobile : [protected], [protected] (This guys saying leave it past things and we will provide remote)br...

Pathetic service from Videocon. No service provided for a 4 month old AC. Calling customer care and service center continuously but no response. Never buy anything from Videocon. While purchasing they provided 5 year comprehensive warranty but not able to provide any service within 4 month s. Worst part is no body at the company have any idea when they will be able to fix it. Avoid Videocon all products at any cost....

Complain against recharge of VIDEOCON DTH RECHARGE. I had recharged on 24th October from PNB mobile banking through BILL /[protected] /[protected]/FMB.
DR 280.00INR. LINKED MOBILE NO:[protected]
This no. Links to me-Customer name Dr Manpreet Kaur.
Plz change the customer name. Previous owners. name is Amandeep Singh
Kindly resolve the issue.
Thanks. Plz refund d money or recharge n initiate services....

Please change my old mobile number [protected] of videocan d2h to my new mobile number [protected].
My customer id is 71532576. Plzz do it as soon as possible.
Because i want to activate other chanels but widout changing this number ii can not be proceed.
Because my old number is not in working now... So plzz give me the best service to continue use the videocon d2h.
Thanking u......

I get around 4-5 calls everyday unnecessary from videocon d2h. Please stop them asap. My customer id is 69703361. I don't want a single call regarding promotions and all. No need for any offer. Else i will stop using d2h. Really frustrated with such thing from videocon as i already blocked their calls from true caller, but they call from other numbers as well....

Hi .

My customer I'd is[protected].I have recharged d2h one month back of 1350 for 3 months and due to aome personal reasons u want to cancel and get the amount refunded.Please let me know how to get the money refunded....

I'm complaining about exception of star sports select sd on videocon d2h. Star sports select 1&2 are 2 new channels provided by star india. They broadcast epl and bundes liga also tennis and f1. These channels are provided by other dish services and cable operators but not by videocon d2h. It would be delightful if videocon add these two channels and customers can enjoy the sports action around the globe without needing the hd pack....

Hello team,

This mail is with regards with the illegal practice which is been performed with the local distributor in one of the location in east singhbhum (Jamshedpur). The complain is on the electro point situated in the address (Shop no 5, kalimati road, sakchi, jamshedpur-1, jharkhand. Phone[protected], [protected]. Email - [protected]@gmail.com). The incident is as we have purchased the videocon television (V3207-...