Videocon Industries Complaints & Reviews

I'm complaining about exception of star sports select sd on videocon d2h. Star sports select 1&2 are 2 new channels provided by star india. They broadcast epl and bundes liga also tennis and f1. These channels are provided by other dish services and cable operators but not by videocon d2h. It would be delightful if videocon add these two channels and customers can enjoy the sports action around the globe without needing the hd pack.

Hello team,

This mail is with regards with the illegal practice which is been performed with the local distributor in one of the location in east singhbhum (Jamshedpur). The complain is on the electro point situated in the address (Shop no 5, kalimati road, sakchi, jamshedpur-1, jharkhand. Phone[protected], [protected]. Email - [protected]@gmail.com). The incident is as we have purchased the videocon television (V3207- more details attached in the screenshot) from electro point since few months back and gifted to one of our relative and when we are opening the pack now it seem that they have not provided the wall mount point kit and the tv seal is also broken (Attached in the mail) and they have provided the used tv and once we reached the shop they abused and didn't accepted but on the general facts we took the television on the replacement of one of the damaged cooler purchased from the same shop. Once we went and discuss with the owner, they abused and revoke to listen anything.

I urged from videocon to registered a complain against the electro point distributor and provide us the replacement of the tv with the new set as it simply the illegal practice performed by them. I request to help us with the complain number and also immediate replace the tv set.
Public grievance raised in the central government portal-dsehe/e/2017/09762

Also the complain has been registered on the website of the vodafone.

Thanks & regards,
Kamal dev
Kamal. [protected]@gmail.com
[protected]/[protected]

Dth not working. No service engineer responding after register the complaints at several times. As of now i callex to customer care 14 to 20 time call and 5 time email. No respone from videocon and enigeer. Im remote is not working so i raise a complaint on aug month but no replacement and my setup box still under warrenty. So please help me on this am attached compalint msg list. Remote not working. Not giving new remote (No physical damages in remote) and product stil under warrenty

Commony is a Ford to me my account belensh Rs.500 available nd nd my cenal sarvic stop date 16.10.2017 nd may complen not solusan to no nd 2 day fater solusan comple this comment to sinyary suparwaigar pravin kumar so I hop to my commpal to cas to videocon dth so pils imejatly tha cas to now commony videocon dth ...

Sir iam gave my phone in swetha communication authorised videocon service centre at karimnagar (Under warranty) on 19/08/2017. Now (After 2 months) they say you should pay the payment then your phone go for company service plant. Almost 2 months warranty over in service centre, but my phone is not repair. It has pcb problem (Manufacturer’s defect), my phone warranty upto december 2017 what should i do now please tell me sir.

Plz change my registered number [protected] to [protected] as soon as possible because of this I can't activate another channel

I purchase videocon satelite led tv on 28th june 2010 under "videocon paisa vasool offer 2010". And was issued money back certificate (Serial no. Vg/0510/09955). Now as per terms and conditions of money back offer i am entitled to received rs. 5000/- after completion of 6 years and 11 months (I. E. On 27th may 2017). I had sent original bond certificate along with all other required documents to below address in may and got confirmation as well that documents have been received by them:

Bmo dept,
Videocon industries ltd,
14 km stone, aurangabad-paithan road,
Village chitegaon, tq: paithan
Dist: aurangabad 431105

After lot of follow-up they said that bond money will be given to me by end sept-2017, but so far have not received said amount. Also not getting proper response.

Thanks
Pramod

Sir/madam
It's a complaint regarding poor vediocon service poor, my name is rajiv sharma and i have a fault in my led tv on date[protected] so i go to sahid nagar agra (Up) authorised service centre of vediocon and handover the product to the person. First he asked me to charge of 250 though my led tv in under warranty so i said that i did not give any amount. So from that date till now i do not get my tv the head offc. (Lawyers colony agra, up) main person who is mr. Govind said me four days earlier that your led tv will return you after resolving on date[protected] because i got the led panel (Which is defaulting in my les tv) from co. On 16 october and next day i gave you. I also said him that their is a big festival of dewali so please give me before dewali and he replied in affirmative but when i asked him yesterday he said that you will gate it on 24 october. He lied me i said that your recording of first commitment is save in my phone..
So sir please resolve my problem
My complaint no - agr[protected]
Mob no - [protected]
Product - 40 inch led tv
Fault - panel will change

Hello,

My Videocon D2H Customer ID: 33870097

I want to make some changes those are:

Profile Name:
Old : M V Kumbhar
New: M G Kumbhar

RTN:
Old : [protected]
New : [protected] and [protected]

If possible make above two new mobile no. as RTN

Thanks...

Dear all,

I had purchased videocon d2h lcd tv wherein it was promised that i will be paid sum of rs. 12000 on completion of 6 years 11 months.

However the company has played on this promise.

Firstly i approached the mentioned office then the office was closed and moved to other place which no one was ready to answer.

When tried to contact the mention contact number no one picked the call.

Even the email [protected]@videoconmail.com is not responding.

Not sure where they reimbursed the amount to any of the customer.

I was not expecting this type of mismanagement from videocon.

Regards

Bharat

Hi,

I have raised for an d2h connection shift during august month. And i am waiting in the new location address since more than a month. And i have called 7 times to re-install the d2h at my new address. Its of no use, everytime i call the number and talk for 40 mins and they say within 24 hours they ll resolve, then they told 2 days, then again i called for 4th time they told 30 mins engineer will come and when i called next time within 2 hours they ll come and today they are telling 6 hours engineer will come.

What kind of customer service it is. Worst service from videocon d2h
Really wasting my time and my mobile balance. No use,. Very very worsty

Dear indian consumer complaints forum team,
I (Vivekananda) purchased a satellite tv (Lcdtv3204) from videocon on 26.5.2010 from next retail shop, surat. The tv was received with a cashback certificate (Rs 11000) maturity date 6 years and 11 months. I have contacted the videocon team and sent a courier containing the cashback certificate with necessary documents on 17.5.2017, which reached them on 20.5.2017.
For the past 04 months on calling[protected] the videocon team is just giving false promises that i will receive a cheque in 2 weeks and i have not yet received cheque yet. Now the team is not even answering the phone.
I request you to kindly resolve or guide me to resolve this issue.
Thankyou.

Dear d2h,

My self varalakshmi
Customer id[protected]

Since a weeks that's 1st october, we are facing issue in no signal and signal not available so we raised complain but no engineer have visited or called us. We since 6 days daily morning and evening calling up customer care to raise a complain and customer care will tell that complain have been raised and engineer will visit with in 8hours and 24 hours... But worst part is never engineer dint visit our place and automatically complain was closing by message and yesterday we spoken to arpreet the supervisor of customer care. She assured that engineer will visit with a 8 hours but engineer called now and we was not available at home and telling that with out visiting our place that engineer said 'i think that your tv will be issue so call tv persons not us... N pay me money.

Really worst and cheat engineer you have hired.
Kindly solve hour issue or kindly cancell our vediecon d2h cable as it's becoming very worst service is my life.

Regards
Aishwarya
D2d vedio

I am facing the same issue which most other customers have been complaining about. I have been videocon d2h's customer since 2014 and now it is 2017. I never faced an issue. But when i downgraded my plan for the first time since 2014, i have started facing a plethora of issues in this. First of all, the user interface has become slow. I have to wait literally 15 seconds before the next button click on remote. It is hanging up horribly. Now the major issue is that whenever i change my channel, it says 'signal is not available'. And the weirdest part is that only colors channel, channel 105 works fine. Rest all other channels say 'signal is not available'??? What nonsense is this??? And your customer care person says that i have to pay 200rs. For rectifying this. First of all, i have never misused your company's set-top box and it still has the original sticker on it. I have used it carefully but why should i pay 200rs for which i have no fault of mine? I need this rectified within this week or else i am going to discontinue your pathetic service and also going to spread the message about your horrible service and customer cheating theory of rs.200 charges through word of mouth and social media

Dear sir / ma'am,

I praveen had purchase a very esteem videocon satellite lcd tv, model no. 3204 on may 2010, with pay back of rs 11000/- under scheme of videocon paisa vasool offer being held in year 2010 in guntur district from universal digital connect limited.

I have money back certificate.

Pls guide us properly for the issue and give my money back of rs 11000/.

Regards
Praveen
91 [protected]

Has bought the titatnium silver refrigerator double door, 280 lt. On 28th march 2017 from vijay sales.
In september there was no ice formation in refrigerator. So lodged a complaint at videocon customer care. Still awaiting for engineer to come and check the issue.
The service engineer mobile number provided by customer care is responding.
Such a irresponsible company and engineers.

On[protected], i got my handset for spa from the asc. I can't change my handset due to no company distributor/dealer available in delhi.

I complained many times on[protected] and company email address but the complaint did not resolve from august 2017.

I got complaint number cen10461 and asm number from cce over the phone, i tried to contact to asm but he is not responding the phone from the august.

Imei no [protected], job card vascdl036j[protected], scr code 52803, model no mobv50jg3h.

I had purchased a videocon 32' led tv from vijay sales, faridabad on 31.12.2014 under scheme of 3 years warranty. After some time there was some problem/defect in led functioning. I registered complaint in videocon customer care. The engineer from company attended the complaint and rectified it but it was not a long run solution as the problem persist again very soon. The problem occurs differently every time which can be verified with the records/ complaint made with company since the purchase of product. It has become a headache rather to enjoy the product which have been purchased in thousands of rupees. Warrant does not mean that company sell a defected piece of product and customer suffers and use it in repaired condition regularly.
Few months back official of company told me replacement of product with new one but nothing is done so far and i am facing the disfunction of product regularly anytime.

My d2h stopped working 1 day all of a sudden.. I have spoken to 2 executive and 2 supervisor and it was # experience.. Supervisors are good for nothing.. They could not do any trouble shooting all they want is 200 rs technician visit... I hate this service... They all are just useless i will take this to highest level and see to it that they pay for the harresment
.. 4 people i spoke to were just good for nothing.. Pooja dilip neha and arvind... The company should teach customer service and then put them on call...

I'd no:[protected]
Serial no:[protected]
Register mobile no: [protected]
I want to change my customer name from shanker rao To SK. Davood bhai
As we don't know who is shanker rao so please change the name to SK. Davood bhai as soon as possible it's a honorable request please start the procedure