Videocon Industries Complaints & Reviews

Hello,

Customer id:[protected]

Signal: it is showing as clear picture in rain and signal not available in clear weather which is fake.

Stb & camera: they are chines material need to replace once in year

Call center, er & c's: call got disconnected frequently, c's has less product knowledge, er need multiple attempts to solve problem

Rent: 450pm

Dear sir

Sir maine purana videocon d2h liye hai. Sir name or number changed karna hai.
Sir me ne d2h jis se khareda hai wah bech
Kar chala gaya hai.. Jis karan registration
No nhi mil paya.
Sir phale jis k name par tha us ka (Old)
Name - md tuhin islam
Address - jyoti nagar, ward -04, siliguri
Dist - darjeeling

Ab is ke name me karwana hai (New)
Name - chandan kumar mahato
Address - jyoti nagar colony, ward no - 04
Siliguri, dist - darjeeling
Mobile no - [protected]
Sr no[protected]
Customer id[protected]

I am still wondering why trai and other gov authorities still haven't ban this videocon company.

I get spam emails and sms every day. I sent many emails to stop spamming and tried to unsubscribed but i get an unusual web screen which looks like complete error.

I think videocon do not want any users to unsubscribe from their spam mailing list. This is completely outlaw.

Please tell me how do i sue them for this?

This is mallikarjuna and i am using videocon d2h from last 3.5 years and suddenly from yesterday i am getting an error message on my screen saying signal not available. When i called your customer service, those guys don't know about any technical issues, didn't help me fix. They told me will raise complaint and send service engineer and his visiting charges would be 200 rs for his visit. This is absolutely not acceptable from you guys. I would never pay extra for you guys mistake and now seriously i am thinking of moving to another service provider. My cust id is[protected].
This is my first experience that i am paying monthly charges then also these people cant provide free service. Simply making money in all way and there is no value for customer.

These are things to fool the customer and making money. Have to take serious action on this.

Videocon d2h company claiming for giving best service. But in truth, i am using videocon since 2014 and faced all time worst quality of their remote. I have canged the new remote worth rs 350 through their technician on 20/07/17 and again it is not working even on 29/07/17.
Sir kindly take necessary action so that the company concentrate on remote quality.

I submitted my bond paper and i'd document as per sales person guideline and waiting for money to be credited in account, how much time it's take to be resolved, as the contact details on bond are offline not responding even the service centre no proper communication at ahemdabad, email communication is also not responding thus i'm posting this complaint.
Bond detail are
Bond no -07195
Srn-vg0510
29/5/2010 issued

I encounter a dreadful experience at present for committing the crime of opting videocon d2h services 3 years back.
As mentioned, i opted for videocon d2h services 3 years back & the connection name was issues in the name of my roommate at chennai (Who did vacate from the room 2 years back). Since then i have been periodically calling the customer care team of videocon for updating my correct details for the connection (Name, mobile number e. T. C.). Interesting thing to be noted here is that they don't have a proper customer care team who can interact in english (If you don't know hindi, then there is absolutely no option for you to communicate with them). After a couple of requests, they finally updated my mobile number in their records (And not name).
Now, i since i am planning to relocate from my current room, i contacted their team well in advance to inform about the cancellation of my subscription and hardware surrender (Set top box, dish e. T. C). And here comes the interesting part, post the request, i received calls from videocon team who informed that i won't be refunded the caution deposit which i spend during the installation & for the hardware return they are willing to return only 16% of the net value for the money which i spend (Approx 243rs against rs.1500 which i spend for installation.) during installation. Also, they are no ready to give the amount in cash but through cheque. Again, since the name of the customer is not updated correctly from their side (Which is clearly their fault, as mentioned above) they are not ready to change the customer name for now and they want me to give the below proofs for refunding me the nominal amount (Rs. 243)

1. Photo identity proof of new and old customer (Scan copy).
2. Address proof of new and old customer (Scan copy).
3. No objection certificate from existing old and new customer. (Format attached)

This clearly shows their laxity in returning the refund amount since from the mobile number is clear that the connection is currently in my name and their intention is obvious that they want to reclaim their hardware without paying anything to me.

Please help me in getting refund from these fraudsters.

Order no. Suppord2hazad123, amount paid 3870.00.
Contacted person name: azad (Ph:[protected].
Email id: online. [protected]@d2honline.com

Order placed in the name of vallabhbhai g patel.
He told tomorrow installation will be done and now he is not pickup the call and also not responding to the mail.

So, now i do not want your connection where after sale service is so bad.

Kindly refund my amount 3870/-.

I wish to inform you that one of your customer with customer id : 78457809 with registered mobile number : [protected] has changed his number.
Now the above mentioned number belongs to me and i don't have any d2h service but even then each month your customer service support torture me to recharge the d2h connection.
I want you to deregister my mobile number from the above mentioned customer id.

Customer name:dilipkumar gupta
Id:[protected].
Old number : [protected]
New number :[protected]
Sir please change the mobile number
Old number is now not with me so please you change my registered mobile to the new one.
And also i am not able to do recharge on this particular id so please if you can help than please make it as early as possible.

It would be pleasure for me if you solve this problem.

My mobile no is changed so i need to update my registered mobile number for d2h. I forget my number that i got registered with d2h when i purchased it. I am always going to the nearby dealer for recharge. But now i want to do it through rtn so i need to update it.

Customer id[protected]
Old mobile no.[protected]
New mobile no [protected]

I did not find any thing on website or in my account where i can request for rtn change so posting it here. Please do it asap.

I want to remove the notification of videocon d2h validation smart card notification from my television, my set top box is is[protected].. Please remove the notification from my tv and continue broadcasting subscribed channels.. Please hurry.

Hi,

I am using videocon d2h stb & my customer i'd is[protected].

I am facing very much problem with the operator. The problem is that dd channels like dd national, dd news aren't available if account isn't recharged. However as far as i know these are free channels and should be shown even if dish isn't recharged. Please help address the issue.

Regards,
Daya ram
Mob: [protected]

Hi everyone,

This is so annoying that videocon d2h is sending too much of spam sms and emails almost every day. I tried and raised the complaint address them to stop these spam acts since many months but they did not stop yet even after they claim that such things will be stopped.

The frustrating part of this is they do not have proper or even qualified customer support.in fact when tried to unsubscribe the email promotions i couldn't unsubscribe because the result of the unsubscribe page is always ends up with some kind of error/null. Which clearly means that video d2h service do not want the customers to stay away from their bs promotions.

Not just that, videocon d2h starts to show the usage expiry details before 2 weeks, it would made sense if they just start to show such expiry popups before 3 to 5 days. That totally sucks when that just keep popping up on every 4 minutes even you try to remove using the remote button.

After all they do not even let you call their customer service number if your account is not recharged. I mean what the hell???

Videocon d2h = worst service, con packages, spam emails, spam sms, frustrations, etc...

I wish i could remove this lunatic dth but unfortunately i happen to buy hd set top box which is a huge investment on my side. It would be great if this pathetic videos takes back its product and return my money.

However i need a help of a lawyer to take action against videocons unlawful act.

I have a d2h connection with videocon, my customer id is[protected]. I have faced a problem in remote, which is not working properly regarding this i made service requests 3 times from the last 3 days. Still service executive not visit our home and the complaints are hanging... This type of worst response never ever i faced from videocon. If the customer requirements not fulfilled on time then we forced to switch over another service provider. My last complaint no.[protected] on 22nd jul17. But still no response from videocon service engineer. If i supposed once again call to customer care, surely they will register the complaints and again generate one more complaint number and will say, our service executive will attend the problem with in 8 hours...!??!!!??

Kindly look into it and try to solve the issue

Saravanan. R
Nagpur

Respected sir/mam, Â

I have purchase a d2h connection from a person named mr. Bhupendra gogia customer id: 9619487 n i would like to transfer it to my name as follow : mr sudhir tekade resident at k-35, k. K. Puri colony, nandanpura, jhansi-284003. I am using this connection from last 5 year's, i have tried to call d2h customer service serval time but i cant connect to them. So thats the reason i'm mailing u. Plz send me the message on my number when my recharge is going to get over or any new updation has come ([protected]). So plz do the needful as soon as possible.

Thanks & regards
Sudhir tekade
[protected]

Dear sir,
As i am withdraw the cash on 17 jul 17 in my native place (Podaturpet-631208, atm name-karur vysya). That time i have withdraw the cash rs.10, 000 only (Like 4000+6000). After that i have checking in my a/c, the amount will be debited extra 4000. I. E (4000+4000+6000). Totally 14, 000/-. So 4000/- will be debited extra. Still i have waiting for recash amount 4000/-. Still i have not yet received the 4000/-;
My deatils are
A/c no-[protected]
A/c name: sambanthan n
Client code: 40565019
Pl kindly remitted the amount rs, 4000/-
[protected]@gmail.com

I have purchased videocon d2h tv lcd 3204 under videocon paisa vasool offer 2010., that says "we undertake to pay a sum of rs11, 000 after 6 years and 11months."

After the maturity period, i have sent my documents to the specified address certificate by post. But the post returned back.

Dropped an e-mail, got a reply as e-mail does not exist.

Called the numbers, and it says number does not exist.

I have attached the photo of the certificate below.

Kindly resolve it.

My said machine was purchased in 2011 from croma bangalore.
Currently i have relocated to pune. I have registered my complaint at pune service centre on 6th june 2017.
The technician visited and found that the pulsator needs replacement.
Its almost 2 weeks and he has no clue when the part wiill arrive.
Yesterday i spoke to the service centre pune and one mr kapil attended. Looks like he is helpless as the whole system is flawed and he has no clue whether the part is available or not. He receives some sheet everyday from some central warehouse which tells him whether the part has been despatched1 and doens't say whether it exists.
I have been following up with the technician who is least bothered whether the part has arrived or not.
I am told by mr kapil that this model is no longer under production. I insisted to speak to some one senior and mr sharma immediately sent a mail to central office.
Can someone tell me whether this part is available or not?
How come the product lifecycle is merely 7 years and no plan is made for supporting the appliances sold in the market?

Raghu
[protected]

I purchase. A mobile videocon krypton22 model nov505024 date 09/06/17 but mobile damaged at 21/06/17 i given to service centre at 22 june at kolkata techno care service centre techno service centre send mobile to head office of videocon delhi i am also complain customer care no [protected] but they are not tell about date when he delivery mobile 30 day was past away i not get mobile mobile imei no [protected] my name is ankit kumar tewari mobile no [protected]