Videocon Industries Complaints & Reviews

We did recharge through PayTm but what happened is by mistakenly we selected wrong account!

Please help us

Registered Mobile Number: [protected]

Our account number: 87765627
Recharged Account (Mistakenly):[protected]

Operator Reference Number: AREC66498862
Date & Time:[protected]

I am attaching a screen shot photo of PayTm page stating successful recharge!...

I have recharged 300 rupees videocon d2h on 17th august 2020 but it was failed but amount not refunded till date, please refund my amount as soon as possible.

Thanking you...

My D2H went on complaint on 22 of August 2020 .As a result I complained to Videocon customer care .The executive called me, But didn’t service the D2H and closed the complaint as completed without servicing .Hence I called customer care, They said they are helpless as they can’t open closed complaint, D2H no[protected], Mobile : [protected]...

Hi team,
This is in reference to one product which i have purchased on 12/06/2017 from Vijay Sales having branch at Kalyan. It was a 43" led tv.
I have registered a complaint[protected] for display of my videocon customer care and techician also visited and i paid the fees 2400 rupess.
My complaint is not yet resolved. Now customer care is saying that part is approved from june 2020 but i have not received the same....

Hi Team,

I have purchased 98cm LED TV on 09/07/2017 and have 3 years warranty on this product. I have faced led screen issue and raised complained (complained number is Lp[protected] in mid of feb 2020. Then one engineer visit to see it. He is agree to screen issue and taken some pics to replace defected parts. He will charge 507 Rs for visiting. After some days called[protected] to know status about that and got response...

After switching my television after many months an error e30-4:validating smart card is occurring again and again, please help me out of this issue....

I have purchased lcd of videocon in 2010 and as a part of videocon paisa vasool 2010 offer, i have received a voucher no. 37572 of rs. 13000
As per requirement, i have sent the original voucher & a copy of pan card at following address vide awb no [protected] (Tracon courier). It has reached the destination on[protected]:

Office address:- bmo dept,
Videocon industries ltd,
14 km stone, aurangabad-paithan...

I want to informed you that while recharging through PHONE PAY website for my MONTHLY RECHAGED OF D2H I instead of Customer ID.[protected]. So I immediately called Videocon d2h customer care and as confirmed with your customer care no [protected] it is wrongly credited in to someone else account Mr. Saini. I request you to kindly give credit of amount Rs. 8767/- in my account immediately.

Find enclosed the screen shot of my...

I have recharged Videocon d2h with 376 rupees which I've been recharging same from 3 months ... But I've facing many isssues with this
Yesterday same recharge was done which was having expiry at September 13... But all of sudden it's changed to September 5 and balance in account got deducted to 310
I tried contacting customer care but i didn't really understood their language... Tried calling many times but same way i spoke...

Hi team,
This is in reference to one product which i have purchased on 30/06/2017 from taori marketing having branch at nagpur. It was a 55" led tv.
I have registered a complaint july 2019 for display of my videocon customer care and techician also visited and i paid the fees 900 rupess.
My complaint was resolved that time. There were black patches visible on the screen. But then it seems that after 15 days of repair...

Antina nd set of box are given but still remote are not given by agent... He says their is remote problem nd not start connection still.. So plz provide us remote as well as agent...
Thank you...

Respected sir/Mam
I registered my complaint on 18 July 2020 but there is technician has came on 22 July 2020 to my house to repair my videocon A.C. and there he found a fault in it .
I have called so many time but they only reply that your AC part is not dispatched yet. It has been more than 15 days for my AC Complaint. But my AC is not recovered yet. I have already mailed, but no reply. My AC warranty expires in 06 August....

It has been about 322 days since the technician arrived, but the TV is not yet made. Also took a service charge of ₹ 596 and now I call customer care and say that your TV will be made soon. It has been about 300 days after doing this, but if I call for 1 month now, everyone talks differently. It is said that your TV will be made in 24 days. Will be made in 24 hours. Somebody is saying, tomorrow will be made. Everyone is lying by speaking...

Registered complaint about LED 43 inch TV ON 6th June & paid rs 500 as fee for checking tv fault .service engineer closed the complaint by mistake as i was informed by service centre on 20th June. Again made a complaint on 20 th june .service engineer told for replacement of backlight. the tv is still in warrantee under ongoing 5 years warrantee plan. As informed by customer service representative that faulty part has been approved by their...

He technician from videocone came and said the TV check, said motherboard has deteriorated 596 rupees videocone ka technician aaya aur tv check kya, kaha motherboard kharab ho gaya hai 596 rupya liya aur chala gaya ab 315 din ho gaya abhi tak tv nahi bana, costumer care ko call karo to kehta hai ki apka part abhi dispatche nahi hua warehouse se, jald hi aapka tv ban jayega...

Respected sir, i puchased the phone on 22.05.2020 and the phone is not working properly. Audio is zero. The charger is not charging the phone. Every time for every 15 minutes there is a message that the battery is heated and it gets switch off every now and then. I am very much upset with the mobile bought. All my expectation went zero.
I purchased the mobile for 4499 rupees. And for every two days i am visiting the shop for the query...

My fridge was doing well just apart from the freezing issue...it had no other complain.. when I called customer care this man Sonu ahmad came and told he has to change the gas.. although I thought I might have accidentally pushed some wrong button just in case bcz rest of the fridge was doing fine...then he started to fill the gas n then suggested us to change our compressor to which we refused. And then suddenly he said he can't repair it...

Dear Sir,

This is to inform you that I am one of your Videocon brand customer Venkatesh Sankar pillar had purchased TV, AC of Vediocon but I am very much disappointed with service provider dialservicecentre.
In 11th june I had registrated the compliment of my 40inch TV and got repaired with the bill amount 7000/- and extra 850/-for service with in 10 days it had same problem again TV got black.
From last month...

I had bought sansui tv-contvs5017a on 13th feb 2016 under the jdul offer. A 5 years warranty was given on this tv. I request you to get my tv repaired as per the terms of warranty.

My address is b-401, orange woods, new collectorate road, gwalior (M. P.) and you can contact me on [protected], [protected].

Regards,
Amit saxena...

I have just installed the d2h decorder but its showing c06: smart card not authorised. Do help me on how to move about. They asked me to refresh the account i tried to refresh and technical issue message came out. Tried to refresh the same thing appeared again where there an error of c06 smart card not authorised. Please advise me i have been going through this for the past 3 hours.
[protected]...