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Videocon Industries Complaints & Reviews

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Last updated Feb 10, 2024
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Videocon Industries
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Videocon Industries Phone Numbers

Toll free
1800 223 400
535
253
Phone
+91 73 5587 3558
333
168
+91 12 4671 0600
110
78
+91 12 4327 3091
85
67

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Videocon Industries Website

Videocon Industries Head Office Address

14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad
Aurangabad
Bulandshahr District
Uttar Pradesh
India
431105

Videocon Industries reviews & complaints page 139

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P
pranakrishna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:401107

Dear i ve brought a videocon a/c from vijay sales in mira road recently .for the installation they told me the charge rs 399/- .the technician told me that they need for drilling company charges Rs 2000/officially .i objected for the same, he then contacted the area supervisor.then told me if you do it unofficially then they will do it for Rs 1000, -for me .i had no option but tu agree with them for Rs 1000/- without bill, for copper tubing...
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A
Amit Nimbalkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Signal error

Address:410209

Dear sir,

Please note that from last few days i am facing problem with videocon d2h, as error message "signal lost"
I have called your service center couple of times, they say engineer ill visit.
But after calling engineer personally for 2 -3 times, no one visit to repair the same.
I am fedup with the product.
I am totally unhappy with the product & the services.
If you are unable to give...
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A
Ankush21
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

D2h account not updated after recharge (worst customer service executive)

Address:Kolkata, West Bengal, 700047

Dear
Sir/madam

My self ankush bn chatterjee customer id number[protected] i have recharged my account on 16/10/16 with the amount of rs 275, but my d2h did not started, i have spoken with the customer service executive he took a complain (no[protected] and given me confidently assurance that my problem will be solved on 18/10/16 @03:58pm but the problem still remains the same i have again called the customer service...
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P
peter_das
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Videocon dth - Refund Issue

Address:Coimbatore, Tamil Nadu, 641020

I relocated from chennai to coimbatore location. So i called and requested videocon dth customer care for installation in new location. One day later they sent service engineer and charged 400rs. I gave the amount to service engineer. But at the same time videocon dth deducted Rs. 400 from my dth balance. Lot of times I called and asked my money but no response from them. After 4 days they refunded 300rs but still 100 rs pending. Then again...
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V
vinod11091990
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

All contact no. are helpless

Address:Jaipur, Rajasthan, 303702

I was going to subscribe a new sports chanel but as i was trying to call on numbers given on your sites then i feels completly helpless. If this is issue then i am going to change my dish videocon d2h in other service provider. Pls look into the matter and resolve as this should nt be done in good reputed company.
Thanks

Regards
VINOD
[protected]...
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A
ambsangram
from Tiruchirappalli, Tamil Nadu
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Not able to fix the connection form 6th Oct'16

Address:400050

Customer ID is 7939221.

I am calling multiple time to call centre to fix the issue and not able to get the result till now.

It is really frustrated that after calling more than 20-25 times.still issue is not resolved.

Is their any one in the system who would take care of this and provides the solution

Regards
Sangram
+91-[protected]...
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B
beemaviki
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No one respond to customer call poor customer care

Address:635810

Sir I want to change my pack... So morning I called, one person picked my phone and get the details of pack... Inbetween connection was cut becoz i told him remove my old pack so he cut my phone...after 10 times i tried but no one pick my phone...and also put my no to transfer on another... This incident gives big irritation to me... No one respond my call.. No one is not willing to ask customers grievance... I was shocked...How Videocon...
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D
Dhanus Sekaran
from Chennai, Tamil Nadu
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Set top box not respond

Address:Dindigul, Tamil Nadu, 624202

My customer id[protected]
My recharge end on 14/10/2016
I recharge dth for 6 months on 14/10/2016
But no channels displayed in tv.
Signal not available message only displayed in screen. Please rectify the problem...
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R
Rohit Gugale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

D2h fraud by deactivating service 15 days before the due date

Address:411009
Website:www.videocond2h.com/wsc/wsc/my_videocon.aspx

TO start with this is the worst service ever. I have recharged with 1383 on 25th September last month foe entire month on all 4 set top boxes i have. EVen then service is discontinued since last 5 days shamelessly. Customer care people said they are helpless and registered a complaint and said someone from backend team will contact after 2 days. This is just very very poor service. I hope this complaint to be looked at the highest priority...
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I
Ithihas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer care interactions .

Address:Bangalore, Karnataka, 560048
Website:Videocond2h

Dear sir /mam am following with customer care for my account update science 15 days for the below customer ID[protected]. Am not getting any positive approach or results with this follow ups . For sending mails they are having time but updating balance they doesn't have time . Its V2H responsibility to update and keep customer satisfied. Calling 100times customer care is of no use ....
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A
Amber Mehta
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without any knowledge and policy remove my add ons

Address:Jamnagar, Gujarat, 361001

I call for issue to 18 junior level executive 10 supervisor one officer name Mr Shailendra Tiwari no body give me solution on Which Policy and Clause of Videocon Company Stop my free Package i want in writing from them they cant, Customer care people hold me for 4 hours time by time with approx my 25 phone calls to them i did, i have call register for same with me, i have a blood pressure and they mentally harassment to me take my to much...
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N
narottam sethy
from Kantabanji, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call center

I called to customer care in mob no[protected] at 9 pm on 14.10.206 in order to change my plan from south to base, but he misbehaved and threatened me to disconnect the dth line, unless i took more than Rs 200 plan. solve it immidietly, unless i will go with help of law....
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1
10kumar
from Bengaluru, Karnataka
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Worst mobile ever

Address:Bangalore, Karnataka, 560067

Hi purchased the videocon mobile, but not able to run IRCTC application ERROR THIS APPLICATION IS NOT ALLOWED ON VIRTUAL DEVICES.
Poor Battery backup, gave to ASP for service kept the device for 3 months, when got the device back was told that the motherboard and touch and battery changed.--- SAME ALL Problems nothing changed after 3 months.

Written several emails to videocon customer care no response

Worst...
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K
ketolira
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Videocon D2H HD set top box issue

Address:560005
Website:videocond2h.com

I'm using videocon d2h from past 5 yrs never had any issue till last Saturday(8 oct 2016). I upgraded my digital set top box to HD and it was installed in no time the same day within half an hour of installation the channels went blank n set top box stopped working, complained to the customer care and they said the conversion to HD is taking place so it'll start working the next day from afternoon, from Saturday till today (14 oct 2016) there...
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S
Sunilnumber
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge on wrong phone number

Address:Lucknow, Uttar Pradesh, 226016
Website:www.videocond2h.com

Hi,
I was trying to recharge my videocon d2h account on 13 oct 2016 at around 10:50pm on registered phone number [protected] but due to confusion in customer id and phone number it got recharged on registered phone number [protected] on Mr Jatin Nath's account with an amount of Rs 500.I immediately called customer care and they asked me to send an email.kindly refund the money asap.I lost that chrome page so I dont have any screenshot...
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K
kumarprince1982
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account not updated after recharge

Address:New Delhi, Delhi, 110034
Website:www.videocond2h.com

I have recharge with rs 300. But my account still showing end of subs date is 07-oct. And also receive email daily 'dear customer, your subscription is due for renewal, please recharge your d2h account before 07/10/2016.

I have called multiple time and talk to executive they are not able to solve this and asked for engineer visit and say you have to pay visiting charge. So my question is why customer pay visiting charge related...
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R
rd350praveen
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

D2H Complaint, pathetic service

Address:Chennai, Tamil Nadu, 600083
Website:www.videocond2h.com/wsc/index.aspx

One of the most worst pathetic service provided. They are really not capable of resolving customer issues. They are really good at cheating customers by debiting money. To split a mirror connection, they are asking customer to recharge of 4 months when asked, that their rule. They say that their back end would contact and manager would contact 2 hours and not even rcvd a call so far. Absolutely pathetic service. Their verification process...
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S
Sandeep24x7
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty refrigerator sold & no replacement almost 6 weeks

Address:New Delhi, Delhi, 110059

I have purchased refrigerator from your company, this refrigerator was faulty and not even switch on. I have complained many times but nobody cares to replace this faulty refrigerator. Now it’s almost 6 week, complaint still pending (Del[protected]), i am totally disturbed by your services even after so much discussion with you guys for the replacement of refrigerator, you guys failed to provide me a better option even i again paid you extra...
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C
CSB Nair
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non resumption of dish tv services : cid 101162298 (annual south platinum plan)

Address:560064
Website:www.videocond2h.com

My stb stopped functioning on 06/10/2016. I lodged a complaint with videcon`s customer care no.[protected] and was messaged on 07/10/2016 at 7.52 am that the complaint had been registered vide their no. Woid 46918910 and their engineer would call me and then visit my residence to deal with the problem. I did not receive any call. Nor did a representative visit me.
On again telephoning, i was messaged on 08/10/2016 t 11.55/56 am that...
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Ankur_Parashar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Videocon d2h customer id 48681947

Address:122001

Dear authirity,

Hi,

I requested d2h hollywood on october 8, 2016 at 2057 hrs. By calling videocon customer care number [protected] and the activation charges were deducted from my account on same date.

The customer care representatives assured me that my services should start within 10 min. I followed up all the instructions given on electronically and over the phone by customer care representatives....
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