Videocon Industries Complaints & Reviews

Hello,
I would like to inform you that my videocon d2h id no is[protected]. I usually get 4, 5 calls everyday, after every hour. I work in night shift and its so irritating when your phone buzz after every hour. I've told them many times to put my no in dnd( do no disturb) but as usual nothing happen. I'm so much fed up with this videocon service. I'm begging you not to call me again to remind me for the recharge.when i need i'll refill.br...

My name is Suryoday S I have purchased a Videocon D2h (id no:[protected] months back and now i have paid for all Malayalam channels and not getting Asianet channels and I tried to complain they are demanding me Rs.200/- For the service change, and it is not even my fault. Please do the need full. If there is a problem I a service provider and the fault is from the company who should bare the expense
Suryoday. S
[protected]...

Already i registered the complaint. Intermittently the channels are restored and now the same complaint persist. The smart card location or any other details are not accessible to us as the set top box sealed and cannot be opened without breaking the seal. As such your display of error is not true. The recharge done on[protected] online is not updated in the account. Even today morning i have made the complaint. This state of error is being...

There has been no reception from 12/12/16 at egmore chennai . i am unable to connect to any customer care service or service provider my customer id is[protected]. the customer care serve is always busy . iam sorry to say that the service is very irresponsible and poor....

My dth not working since 12 days and when i raise issue with customer care, it's getting closed without resolution. No body from customer care or technical team contacted me. Customer care number is always busy. Despite multiple follow ups, no repsonse from team

My customer id:[protected]

Complaints raised:
17-dec[protected]
21-dec-2016 —[protected]
22-dec-2016 — 48685161
br...

Dear Sir,

I have raised WOID stating that "No signal" from my STB box by calling Customer care Number ( [protected]) on 16- DEC-2016.

While registering the complaint they informed me that it will be resolved within 4-5 days. Normally it will be within 24 hours, But Due to Cyclone, they said it will take 4-5 days.

I have Frequently Contacted customer care on 18Dear Sir,

I have...

Hi,

Customer id :[protected]
Name :Dhirendra kumar singh

I had raised a complaints on 17 th and it was falsely closed by engineer on 18th without my consent.Again I raised complain on 22nd morning and they closed it without sending engineer.It's a pathetic service and I would like strict action to be taken against videocon d2h.They are simply closing the complain without sending engineer and without asking...

My videocon d2h customer id 78294562 Karnataka state with ajay Kumar as registered name. I have bought setup box from my friend and now I want to change registered name to karthikeya. Plz consider my request and try to change it as soon as possible...

My customer id 72322979 i gave complaint on 14/12/2016.onwards as my complaint nu not taken any action i am contact your telle carrier have said that is our teachnician will come with in 5 days today is 6th day i am not watching tv so i request kindely refund my amount 2000 iam going to tata sky net work...

My Videocon D2H (account number[protected] is not working for close to 2 weeks. I had already created a complaint and no one bothered to respond. When I call again today I am being told that my earlier complaint is marked closed.

There is utter negligence and no one bothered to take any response.
Can someone look into this ASAP please....

My videocon D2H ID is[protected], its not working for more than 10 days,
after that i tried to made call to thier customer care no [protected], everyday i tried to make a call for more than 50times per day, but no response on that customer care number, i never ever seen such a worst response customer care in the world,
totally videocon products are such a waste peoducts not even working for more than one month (previously air...

I have been a loyal customer for Videocond2h for more than 2 years now. Recently I had an issue with the d2h for the first time after the Cyclone in Chennai. I called the customer care on 15th dec 2016, 2days post cyclone and raised a case as there is no signal on d2h. I was told that the issue will be fixed in 2 days. After 2 days I received a message with the Technician name and phone number. Same day I received the call from the Tech confirming...

Hello,

In chennai due to cylon by d2h device lost signal, till I am not getting a signal and raise the complaint on 14, Dec 2016 ( complaint no.[protected]. But till now no one is called again I was spoken to Videocon customer on dec, 18. but their response is pathetic, my compliant is closed without my concern and they said again raise the complaint (no. 48614842.) but 14 Dec to 21 Dec as of now I am paying without using services....

Dear Sir/Madam, I am having videocon d2h (Cust Id[protected] and last 10 days (since 12/12/2016) I am getting only error message when I switch on d2h. I've raised the complaint thru customer care and the complaint id is WOID 48600016 but no service engineer has responded yet.
I've tried to reach them everyday but getting voice message saying all customer care members are busy, and the call gets disconnected after 30 minutes. So, i...

I had buy New videocon d2h on 02 december 2016 after 1 week remote was not working. I informed customer care and service man came he charged 50 rupees for remote battery replace of new product on 08 december 2016.After that again problem arise on 15 december 2016.I contact many times customer care executive and supervisor they are helpless for me problem still exists waste of my money, time and effort.hope this complaint will helpfull for...

[protected]:17:47: Murali: My D2h service failed on 12/12/16 when I tried to register complaint on 14.12.16 at 22 hrs call center assistant had not registered my complaint, next day only I could able to register complaint but till today no action has been taken, and call center executive not attending the call.Chromepet service center not taking any call, but daily app RS.15 is debited from my subscription with out providing any service,...

I complaint to videocon d2h customer care about my setup box was not switch ON for the past 5 days, no one is coming for service. My complaint number is[protected]. Even my area is Chennai-01. For city they are doing service like this means RURAL area's how they will do proper service ????. When your service person will come?... Reply me....

Due to Vardah Cyclone we did not receive any channel so far.
Kindly arrange immediately to activate the channel

Our communication :

No:02, Chandrababu colony, 5 th street,
1st floor, Flat No:F2, Ch-110.
Mob No: [protected]...

Customer ID:[protected]
Registered Mobile No#[protected]
Customer Name: Phani Bhusan Dutta

Dear Official,

On the basis of Diwali offer (Offer was to upgrade existing package to higher package for 60 days with any additional charge for upgraded package by deduction of Rs.10 from account balance)provided by Videocon D2H; on 27.10.16 the same account was recharged as per the offer.

But...

Dt. 18/12/16
From
R. Vishnu Sharath,
Customer ID[protected]
3/82, D-Type, 26th Street,
Sidconagar, Villivakkam,
Chennai-600 049(Cell No.[protected]/[protected])

To

M/s. Videocon Ltd.,
1st Floor, Tech Web Centre,
Near Mega Mall, New Line Road,
Oshiwara,
Mumbai-400 102

Sirs,

Sub:- Non service to Videocon connectivity...