Videocon Industries Complaints & Reviews

Customer id –[protected]

Team,

Have done NEW GOLD SPORTS ([protected]) Rs.365 recharge and also add Marathi add-on to this recharge, which is showing added in my account (on your site) but channels are not getting telecast on set top box since last 3 days.
Have done 8-9 calls (Total call time 1 hr) to your customer care by using non toll free number (because I am in Mumbai and your set top box is in...

Dear sir,
Good day to you,
My name is chander shekhar seem, and currently using airtell services for my mobile no.[protected]. I made a request to port my this no. To your co. Videocon on dated[protected], and my port code is ad322511 but still today you have not port my mobile no.[protected]. Why so delay? I can not understand. The man who came to my resedense his name is chowhan who has given me his mobile no. As [protected]....

Hd 6666-rf stb is not supporting "smart remote app / dongle".
I have hd 6666-rf stb since 2 months. At the time of purchase, company representative told me that the hd 6666-rf stb will support "smart remote app / dongle". But is is not supporting the same.
I contacted customer care many times regarding this issue. They told me that the problem will be solved with in one month. But still the problem is not yet solved....

Dear All,

I had complaint regarding my Videocon D2H (ID[protected] not working on 25 August 2016 with complaint number[protected] & 42471836 today i.e. 27 August we fix appointment at 5 PM but still now no technical person visit. When I calling to that person who fixed appointment he told other person was allocated to visit I take number of another guy and call him but he don't have any idea for my complaint it so embarrassing...

Dear Team,

We purchase Branded electronics for comfort and peace of mind thinking it’s been designed and tested by expert engineers for better user satisfaction. But Videocon proved consumer expectations to be wrong by continuing delivery of faulty product to consumers.

I have purchased 2 A/c’s with Model code- VSD55, and used at two different flats. One is for regular use and other was sparingly used.br...

Dear sir/madam,

I'm Bharat k sen. My customer ID is[protected].
I just now recharged with ₹.341. now on display it occurring NO SIGNAL... please help and also plz find attached images.. waiting for ur response...?


customer ID[protected]
Mo.no.[protected]
Alternate no.[protected]....

I recharged my Videocon D2H account on 15.08.16 for Rs.500. The payment was successful while the recharge has failed. My bank account got debited while my Videocon account has not been recharged. When I contacted customer care immediately which is an useless one (they just run our time and call goes on for 10 mins each time connecting to their supervisor), they said the server is under maintenance and the issue will get sorted out in 24-36...

I already registered complaint on ur call cetre on 23 aug2016 c. no. 45802976 and my id 22409900 they informe me it will solved within 24 hrs. again i register on 24 aug 2016 complaint no.[protected]. so many times from 23aug but ur engineer not come. at last i dicsed to change it by tata. i want to know can my balance transfered?
Your services is poor they are unavailable to give solution they give only date. that's very bad experience....

Dear sir,
I have wrong recharge in wrong I'd this I'd is[protected] from my hdfc bank credit card number is 9065 time on recharge is08.30.51 dated is 24/08/2016 my correct mail I'd is[protected]. His recharge via jio money app. Amount worth rupees. 253.

Kindly please check and resolution....

Am very very disappointed with videocon d2h. Star sports select hd 1, star sports select hd 2 launched on aug 10 and still you have not activated those channel. I pay for the highest package, but what's the use if you guys haven't launched channels like espn hd and star sports select hd, while other dth have. You should be ashamed. This is pathetic.
I kept reaching you people for last 3 weeks, through customer care numbers and through...

Got a service call saying that if i recharge for 1yr dth then they will give 2000 worth coupondunia coupon, i didn't not got yet, whenever i call customer care they say complaint is taken and closed. Three time they filed complaint but not solved, and they put my call on hold for long time, but the response is same each and everytime, 5 times i rang customer care everytime they say complaint is lodged but never they give immediate solution...

Mera naam praveen kumar garg hai, mere pass videocon d2h hai last 2 year se, maine last 1.5 month set top box replace karwaya tha rs 650 ka jiski 3 monts ki warranti thi, jab se yeh change karwaya hai daily download progress screen per lika aatha hai is ki complane customer care per kawatehai ti bolte hai ki engenearing charge rs 200 lagange, maine kha ki jab set top bos ki warante 3 monts or usse related problem ke charges kyo lenge to bolte...

I Have Recharged With 300 On[protected]
Payment confrmation required...

I have purchased new Videocon LED TV with free connection for one year in November -2015 during Diwali offer but my tv d2h disconnected in June-2016 without assined any reasons
& several times call for recharge

I have already made complaint thru customer care & every time call me for recharge
Please investigate the matterv& continue my d2h connection

Complaint #[protected]
Customer ID#[protected]br...

Sir, i recharge my d2h through paytm of rs. 1000. On 18.08.16. @ 16.08 pm, it has been debt from my sub w/o, but it has not credit in my dog a/c yet, i have given so many reminders but nothing till yet done, & for not having my connection i have to pay rs.1000./ on 19.08.16, throw a dealer, at fateh nagar, jail road, new delhi 110018, by that my connection got restarted, so please refund me my amount or put it in my videocon d2h a/c, br...

Videocon d2h — name change


I have purchased videocon d2h. My customer id is[protected] & my name is valiullha shaikh but instead of my correct name your data shows oliullah sk so please correct my name in your records...

I have given complain regarding non functional my d2h cable. After given many reminder his technical team are telling their support team can not come at my house due to some local technical issues. I don't know why this type of hype they are creating. They are rejected my complain. Kindly look into this matter urgently basis.
If they don't provide technical support why facilitate and registered complain?...

I was told by Videocon at the time of booking their dish that installation charge is included in my subscription. However, at the time of installation, I was charged Rs 5336/- for installation. On my insistence, the details of the break-up were handwritten on the service report, but in illegible handwriting. No separate bill or receipt was issued. I wrote a mail to Videocon asking the following questions:
1. Is installation charge...

I have three Videcon DTH subscriptions. However, the quality of set boxes, signals are so bad that the service stops working. Calling up the call center and explaining the problem is a pain and each time the engineer visits i end up paying Rs200 for no fault of mine....

I, undersigned would like to bring a kind notice regarding videocon d2h recharge offer.
Yesterday, 18/08/2016, i got call from videocon customer care (Caller no. [protected]) and discussed regarding recharge offers of long time recharge like 3, 6 and 12 months. Than he has shared with me a offer of 3 month recharge where i have to recharge rs.936 (312/month) and i will get rs. 500 online shopping offer code, according this i have done...