Videocon Industries Complaints & Reviews

Hi Team,

I had ordered a Videocon V1666 handset on 06/05/12 and it was delivered by First-flight courier service (C/N LD3232566) on 11/05/12. The features of this handset is not the same as specified on the Website. It claims to have a 2.00 Mega Pixels camera which is not the case in fact. The camera clarity in not like a 2.00 Mega Pixels camera and it is like a VGA camera. This handset is very poor in detecting the network...

Sir,with regard i would like to inform to you that,i purchased a VideoconPhone(model no.V1688,dt.28.7.11)by the sincere request of my local delar ,
because i am a diehard fan of nokia. I thought let it be tried once, and i proved myself right,among the friends and relatives and thy also
acknowledge that Videocon is also a good home product.But suddenly the battery back up of the phone was decreased for last 7days.I was continued...

Dear Videocon induastrieas limitted ,

I brought your V1750 hand set with great pleasure but it had many complaints such as speeker problemas ,mice problem ,range problem ,touch screen problem in the beginning itself . I gave it to the nearest service center 3 times but the complaints had not eliminate completely , I am very disappointed now, due to by your mobile at first and your bad service from the Cochin and Manjery...

This is continuation of my ealier complaint.
One service namely one97_Loveki Dispensary was activated without my knowledge.I brought it to the notice of service provider through 198 phone no and I received a message the service is de activated and Rs30 has been credited to my account.But so far it is not credited.The complaint no 198 is not at all attended by any one always a message that all the V help officers are busy try after...

Service center person come to my house and change the timer and he charged rupees 700. But after that my refrigerator is not working properly. So I again called the same person, he told that the refrigerator has to be sent service center and they will send the concern person for that. After that they are not doing anything. So my refrigerator is still in faulty condition.
Reference complaint no is. ASA[protected], ASA[protected], ASA[protected]...

I am Dr Karan Thakkar. I have purchased a Videocon A/C from Kohinoor Televideo Pvt Ltd at Lamington road, Mumbai on the 29/10/11.

After a couple of months o[censored]sing it, I noticed that after about 1-2 hours o[censored]se, there is condensation of water droplets on the air fins and surrounding area of the A/C. This water then slowly starts to drip on the table below. It has happened many times that the water droplets fell on my mobile...

This is Ravi Singh, I have a Videocon mobile prepaid connection that is [protected], On 26/4/2012 amount of 20 has been deduct from my balance, I have registered complaint on 28/4/2012 complain number is 94504384, customer executive told me that your balance has been refunded on Sunday that 30 April 2012, but yet no amount has refunded. i have also talk to customer executive many times but they are gave me satisfied answer or solution. A...

I logged complain about water leakage in indoor unit of Videocon Air-conditioner on 01.04.2012 on customer care. But no engineer turned up for repairing the same. Hence complain was logged once again on 11.04.2012 for the same cause. Complain was attended and charged Rs. 400/- as service charge without solving the problem and he assured to come back again to solve. No engineer turned up hence complain was logged once again on 20.04.2012...

Hi Sir/madam,

I am Shabana P.B, I am getting lot of marketing calls from videocon. I keep on disconnecting all the call, One day by accident I attended a call after that I got sms from videocon that VOICE CHAT has been activated and they deducted 2 rs every two days without my permission, I tried ringing 198 but they never answer the call. I Tried to DEACTIVATE it to sending sms to 54666, but getting error message "Invalid...

I bought an videocon ac in July 2009 and in a span of 17 months, it stopped cooling; on complaint to service center, which was attended after 20 days, the service engineer said that there is leakage of gas; the AC has to be taken to workshop and which would charge not less than Rs. 3000 and it would take 3-4 days; whicle during purchase and installation by Videocon, it was clearly stated to me that the next refilling would be after 4-5 years.br...

Sir I purchased videocon V1805 mobile from shopping indiatimes(www.shopping.indiatimes.com) but the invoice I got was not proper and invalid sir.My mobile got battery problem and become dead and when I took it to Videocon service center here in ahmedabad,they asked me for valid invoice for repairing my mobile purchased from shopping indiatimes.The invoice I got from shopping indiatimes doesnot have invoice no,mobile emei number and date...

Highly dissatisfied with the service provided.
Complaint raised several times to the company`s customer care.
No solution provided.
The detail communications are as follows -


Reply
Forward
DeleteReport Spam
Mark as safe Actions PrintSubject: Re: DEH10­04120­110 Dissa­tisfi­ed with your servi­ce, From: "TARA CHAKRABORTY"<[protected]@rediffmail.com> Sat,...

My Self Navneet Soni.My Number is [protected] and [protected].I have use in indore vijay nagar city.last recharge with 148 rs.([protected]) free 30 min daily but after than i am calling than charges deducted in main account and total balance deducted.Many time called to customer care 198 but not pick my call and one time pick call by executive and saying my complain than call disconnect by executive.Not given resolation by service provider....

I called up videocon service help line no[protected] on 13th April (Friday) 2012 aftenoon re: non working of my fully automatic washing machine which I had purchased in 2007 from DASS &co. Karve Road ,Pune. and received following SMS after a while
"Dear Customer,your call has been registered with us .Kindly note call no.PUN[protected].For any future assistance call[protected]"
.Immediately I received another...

We order a videocon electric cooker from E-MartIndia on march 4th 2012 till now we are not received it. When ever we call the customer support guys for the status. they keep on saying please wait for 10 more days. How long should a customer can wait after paying the entair amount for the item. This is the worst service I ever face in my life. I hate this E-MartIndia and their services. I request others even never ever order any item from...

Hi,

This is in reference to thee compliant lodged in regards to complaint No. DEL[protected].

I made a Videocon AC service request on 10the April,2012, for my Videocon window AC 1.5 ton.
I received a conformation request sms for engineer on 14the April,2012. Expecting to receive a call for thee service of thee below mentioned AC request , however to my dismay did not receive any call. I called on thee...

I Have placed order of LED. On Emart India on Dt: 20/03/2012 but product is still not delivered. Details of it are as under:

Code:VJA32HH-B0A (Vo)
Size:As Shown
List Price: 25000.00
Shipping:0.00
COD:0.00
Will be delivered in 10 working days from order date

EMT1290591
Order value:7500.00
Date:3/20/2012 6:10:36 PM
Payment...

In May 2011, I replaced the power kit in My Videocon LCD at a cost of Rs.3400/-. I had purcahsed this LCD from Vijay Sales. In Dec, 2011, my LCD stopped working. Videocon technician again advised that the power kit has stopped working and it should be replaced at a cost of Rs. 3600/-. this is ridiculous. Is a customer expected to pay Rs.3600/- every 6 months to watch a TV on theVideocon LCD. I lodged a complaint both with Videocon and Vijay...

Dear Sir/madam,
I had purchased a videocon mobile model V1655 through Homeshop 18 in Jan 2011 to gift it to my wife on her birthday ,but since beginning itself it was a problematic set for which I had done complaint to home shop 18 also and asked for its service centre at Dehradun, which they were not able to tell me for about a week. There were complaints like (1)There was lot of destortion during any call, (2) It is not connecting...

I have registered the complaint GHA[protected] on 4th april 2012 regarding my AC which is in warranty and is non functional. One of your engineer made a visit and said that the gas needs to be refilled and someoneone will come very next day to do so.
I received the message with number of Mr Saroj. He did not turn up next day and his mobile was switched off. We contacted Customer care and got a robotic reply that we have forwarded your...