Videocon Industries Complaints & Reviews

My videocon d2h set top box has it's own set of problems

1. Many a times the information screen remains stuck onscreen and then it does not go away. This is annoyance because i can not view the full picture. The only solution is to switch off and switch on the stb. Sometimes i even need to factory reset the stb but still the problem comes back again in a few hours.

2. Even though i have not touched the stb the smart card loses its contact with the stb and i get a warning to insert the smart card and never remove it in future.

The box appears to be faulty and d2h is just interested to replace it with hd stb and do nothing about it.

I have recharged my connection ID no[protected] what I can't see any channel, because I could not refresh my account, because I have changed my mobile number which is not registered with my connection. So, I want to register my new number and also wants to operate my all channel.

Hello team,

I am a videocon d2h user but my mobile number is not registered.
User name- Rahul Amrutkar
Below is my customer ID:

[protected]

Mobile no: [protected]

Please register my given mobile with my d2h account mentioned above.

Regards,
Rahul Amrutkar

My tv model number Videocon V4228F / 2016 . The engineer who came for installation not given demo of the product.Now in this smart tv Eshare app not mirroring my mobile screen to tv. When I press screen mirroring option in Eshare, welcome screen diplays then disappears immediately. I complained many times to videocon customer care no proper response from them . Very pathetic videocon service. Please help.

Plzzz sir help me in my TV there is problem about error.. kindly listen my problem.plzz sir help me ..

Videocon d2h — wrong account get credited for recharge

Navaneet rakaraddi
Village :bhagavati
Tq/di:bagalkot
Karnataka
Submit a complaint
Dear team,

I want to informed you that i am navaneet rakaraddi, my sister basavarajeshwari rakaraddi today
Recharged our d2h videocon set up box but unknowingly recharge done for our old d2h account with mobile number [protected] (Is my old registerd mobile number in the name of a. S. Rakaraddi) with rs.600. So i have put my new customer id.[protected]Customer name navaneet rakaraddi, mob:[protected]) so i immediately called videocon d2h customer care and as confirmed with your customer care no [protected] it is wrongly credited. I request you to kindly give credit of amount rs. 600/- in my account immediately. Or please recharge that amount to my new customers id:[protected]

Find enclosed the screen shot of my transaction for your ready reference:

Additional information of my annual recharge transaction:

My new customer id:[protected]
Ustomer name: navaneet rakaraddi
New vsc no. No : [protected]
Transaction amount: rs. 600/-

Details of my bank a/c.

Name of the: state bank of india
Account no: [protected]
Bank branch: bagalkot
Ifsc :sbin0000812

Screeshop of recharged detail attached

Please change my mobile number customer ID[protected] new mobile number [protected]

Hello,

My customer id is[protected] my name is dinesh kamath. Videocon has added a rangmanch channel to my account without my permission and when is asked them to remove it they said they have a lock in period so they cannot remove it. They can check my viewing history i have never even watched that channel i want this channel removed and even the money to be credited back to me.

And now to recharge as well, i am asked to pay for this channel which is resulting in a huge amount and i am unable to remove this channel via the online account access.

I have been facing "No Signal" issue for the past 10 days since 29/3/2020.
I have raised complaints with you through the email, also I escalated it to the nodal officer but still, there was no response.

My customer id is[protected].

I have already paid the subscription for 3 months in advance.

Can you please help in resolving the issue at the earliest?

Resolution: If the issue is not resolved, please return the subscription fee of Rs. 100 which I have paid already.

Hi team,

I tried to recharge the customer if 147000 and customer phone number [protected]

First time i tried recharging for rs 272 and the transaction failed and second time i tried to recharge amount rs 200 second transaction is also failed so totally 472 i request you to credit back

Thanks and regards
Divya s

Note : please contact #[protected] for details..

Sir i am jitendra singh my videocon customer id[protected] please activate all channels immediately or register my mobile no [protected] service deactivated from 24 (Dear customer your d2h account has been deactive for long. After recharging please keep your set top box on for 24 hours for services to resume) why you debit by balance in 24 march account balance 247 rs and currently is only 142 rs why u debit balance please reply i am very unhappy with ur service no set up any channels displayed msg see recharge ur balance and contact customer care and error 16 and 100 show please refund money and activate all channels immediately

Plzz resistor mobile number chnage
old number([protected])
new number([protected])

I have recharged videocon d2h in morning 1st tym with 400 then with 100 but channel not resumed. As d have closed ct care services for lockdown unable to talk with any customer care executive. Every time we cl their number they r saying that within 10 minutes channels will resumed. We also contact with their facebook page & escalated d issue but not getting any reply. Its been 8 hours now but channels not resumed till. They r cheating their customers like anything. Pls look upon d matter & help us to resume channels..

D2h registered mb _[protected]

D2h customer id _[protected]

Since 1 week i continue try to customer care but no one pick up call.
I am facing e100_4 service issue error but till not solve.
Every day without watch channel cut recharge amount and not solution.

Third class service even not customer care call back even continue try to contact.

My customer id is[protected]
M-[protected]

Hello, my videocon d2h dish showing error e100-4 from past 28 hrs. I called cc for multiple times but every times it seems to be busy. So i request d2h to resolve my issue as soon as possible because it a curfew time. If you will not resolve my issue quickly then i will complaint about a service in a consumer court so resolve it as quick as possible

Kindly remove all add on channels 3418, 3688, 3710, 3869, 4094 which is activated for stb[protected].
I'm trying since many times for deactivation of add on channels.

I'm not able to reacharge for those add on channels, i want stay on basic packs.

Kindly remove all add on channels 3418, 3688, 3710, 3869, 4094 which is activated for stb[protected].
I'm trying since many times for deactivation of add on channels.

I'm not able to reacharge for those add on channels, i want stay on basic packs.

Valapur mahesh
Videocon customer

Myself Dr Nikhil Asok from Spring Greens Apartments, Lucknow. I had complained about my setup box not showing signal about 3 weeks back. The response i got from the d2h agents was pathetic. The d2h is constantly showing no signal and the channels are not loading. At this point of time when the news are o[censored]tmost importance and under curfew TV is an essential and i hope it will be repaired as soon as possible

Sir ;
I beg to say that my Dth Ragistered mobile number is not available and I missing my d2h massages .My D2h Services are not working yet .so I want to change My d2h Ragistered Mobile Number Because I Want Start My D2h Services.

Videocon d2h is cheating customers

From a few days back my videocon d2h hd settop box gives very loud cracking like sound in all the channels. I have replaced the hdmi cable, then switch to the component sets but the problem remains same. Complained it several times but did not receive any response till date. So kindly let me know whether it will be solved or i will have to switch to other provider? My d2h id is[protected]