Videocon Industries Complaints & Reviews

Dear sir,

I am pavan jayantilal contractor, son of jayantilal contractor having videocon d2h (Customer id[protected] since many years.

Last week on 19 march 2020 d2h started creating an issue. It was showing weak signal and our settopbox restarted automatically 2 to 3 times so we called customer care and follow their instructions. It worked for half an hour and again getting same weak signal issue so called customer care and registered complain so engineer can visit our home and fix it.

Engineer rajesh bhai came from d2h distributor parth's request. On 20 march 2020 from and told it's a problem in settopbox and he changed. He took 450 rupees charge but d2h didn't get start. He told system has some issue at that time so in 2 hours it will get resolved and he went. After that it never got resolved and whenever we call parth (Contact number [protected]) he told system is shutdown and from 23 march 2020 onwards he did not pick up my phone and if we call from different number he told shop is not opened so we can't do anything.

Our daily amount is already cutting down and we paid for settopbox replacement but still nothing works and we are helpless from your side. It is very disappointing service. If they could not solve the problem why did they charge us on same day when replace settopbox? Our account balance is also reducing day by day without using it. I am thinking to tell my relatives, friends and neighbor to avoid d2h but will wait for your action for few days.
My dth recharge due date is 27-nov-2020.

I request you to look into it urgently as now no one is picking up our phone and we are very disappointed. Kindly do needful.

I sent this mail to nodal officer tushar sagar 2 days ago but he is not responding yet.

Thanks,
Pavan contractor
Contact - +91 [protected]
Registered number - [protected]

I miss vanshika shetty has wrongly paid for dish tv services to another account. My account number is[protected] and i have wrongly made payment to the ac no[protected] i have made a payment of rs 300 i request you to kindly look in the matter and refund me the amount as soon as possible this was a complete mistake i hope i can find help as soon as possible i would like you'll to look into the matter

Sir i am trying to two times complaint but not solved my problem show error 100 and 16 very bad service please stop my service for 1 months
Sir i am jitendra singh my videocon customer id[protected] please activate all channels immediately or register my mobile no [protected] please take required action i am very upset why company not take any action or not resolved my problem send msg me that ur problem solve but problem not solved

I don't know about the mobile number registered with my d2h account, Please update the mobile no linked with d2h account.
Consumer no is 79867210
Mb no is [protected]

Sir I'm Naresh my videocon I'd[protected] my phone [protected]or [protected]

Hi my registered mobile phone is [protected] customer id is[protected]. Videocon has addedd a rang manch "rangmanch active"channel (Costing rs.75) to my account without my permission and when is asked them to remove it they said they have a lock in period so they cannot remove it. They can check my viewing history i have never even watched that channel i want this channel removed and even the money to be credited back to me.

Eroor04-0 has been flashing from past 4 days i contacted their team mates from facebook and instagram., but no action has been taken i told then to give me the refund or else the solution but they are just apologizing and telling that our team will contact you. I have recharged the stb for one month and from the day i recharged the problem is going on they asked for the (I'd) and (Ph. No). But no action has been taken.

I have customer id[protected] and i re havd recharged with an amount of rs 1047.00just 4 days before, but unfortunately i have received another message to recharge d2h and my service has been interrupted. Is it the weight way? For a customer to provide the service. I think d2h has forgotten there are many other service provider in our state. Please resume the service otherwise i will compel to take the shelter of justice in proper forum

Hello, my videocon d2h dish showing error e100-4 from past 30 hrs. I called CC for many times but every times it seems to be busy. So I request d2h to resolve my issue as soon as possible because it a curfew time. If you will not resolve my issue quickly then I will complaint about a service in a consumer court so resolve it as quick as possible

Customer ID[protected]

Dear sir
I have open my veodicon d2h after year two watch the T.V as I open it takes 2 min to start than recharge my account with amount 470 customer ID is 94912574 but it still not open any channels and showing not subscribed the channels please solve my problem

Dear sir/madam,

My father is a current subscriber of video con d2h. His customer id is[protected]. The subscription is registered under the name of IBRAHIM BADUSHA.He is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to PRADEEP KUMAR, which is my father's name as he is using and paying for this customer id. I am mentioning it below again.

Customer id:[protected]

Current registered name: ibrahim badusha

Correct name: pradeep kumar

My father is not comfortable to computer use, please call him on the registered phone number if needed.

Thanking you.

Pranav V Nair

Unfortunately i lost my RTN and i didn't remember my last rtn i bought the dth in 2014 now i recharged it but i don't have my RTN so didn't subscribe my channel my customer id is[protected] so plz change my mobile num this [protected]
Thanks & regards

Plz change my registered mobile number as we miss placed the old phone number name : Abhishek Anant Naik customer id : 78544739 old moboil number : [protected] new moboil number : [protected]thanks

Dear sir,

I have dth connection with videcon and i recharged around 7.45 am to 8.00 am. Recharge amount - 235/- after recharge my tv screen seems to be blank more than 5 hours. (21/03/2020) dth service will be resumed around 2.00 pm on 21/03/2020.

I have contacted dth customer number which they have been mentioned in tv screen & sent sms also. No response from videcon
Dth team.


My customer id[protected]

Name - srinivasan

Recharge amount - 235/-

Recharge time - in between 7.45 am to 8.00 am

Recharge date - 21/03/2020.

Yesterday again my videcon dth connection was disconnected. (8. Pm ist)
Message displayed in tv like "in sufficient balance account & kindly recharge" i try to contact videcon customer care call center by using my register mobile number, but unable to reach them or line busy.

I have sent a mail to videcon care also. But no response from videcon call center executives and customer support team.

I have enclose my recharge transactions and sms details fro your
Reference.

We can't able to know the latest events in our world due to this
Videcon dth connection disconnected issue.

So kindly solve this issue asap.

Regards,

Srinivasan

Mb number - [protected] / [protected]

My customer id: 66266430 i spoken to customer care it's been 3 days. Since 4 days i'm trying to reactivate my paused d2h account everytime customer service representative says will be done in 8 hours and sometime they say will be done in 4 hours still my account has not reactivated and we are going through a tough time with ur services very poor service. Things are not done as promised spoke to senior executive and they did not connect me to manger they directly disconnected the call. Very very very poor customer service i would rate 0 and 0 stars for customer service

Not showing Chanel's...after recharge...ID no.[protected]...Recharge with 207 and 247

I recharged a d2h account with transaction id n2003232349534643468179 amounting rs. 250/- from phone pe. It was supposed to be recharged to my d2h account bearing no.[protected] but recharged another account bearing no.[protected] instead. Kindly recharge the amount to my said account or please provide refund to my bank account at the earliest. Your earliest action will be highly appreciated.

Hi,

My D2H ID is[protected], The number which I was registered is no more with me, I would like to change my registered old number to current phone number

My customer id is[protected].
Your videocon d2h service is very worst. I have very bed experience of you dish tv. After full of day still my dish tv shown error e100-4. Your all customer executive nit resounse satisfactory. I have done 300 rs recharge on yesterday. But still any chanel's not working. 7 times i call your customer executive but still problem not solved

Dear sir,
Yesterday, i had recharged videocon d2h monthly payment worth rs. 360/-. Amount deducted from my allahabad bank debit card but still payment not done. My videocon d2h customer id is[protected] and paid amount from inditab.com. Payment id is [protected]; order id is indrc[protected] total amount deducted from my account is 378/-. So, i am requesting kindly refund my debited amount in my account as soon as possible.