Videocon Industries Complaints & Reviews

still no reply received
my contact no. is [protected]

if nobody is replying why you people are doing drama of solving the problems of customers????????
at least reply either it is positive or negative.

my contact no. is [protected]

beena dharmesh pathak

I register a complaint on 26/Feb/2011 regarding my fridge. My complaint number is COC[protected]. One week left, but still the problem is not fixed. So please do the needful thing as soon as possible to fix my issue.

please post your complaints to [protected]@gmail.com
[protected]@facebook.com

Dear Consumer,

We regret and apologize for the inconvenience caused to you.

We request you to kindly share your contact details with us, or alternatively contact us directly on the numbers mentioned below.

We assure speedy resolution to your concern.

Thanks & Regards,
Philips Customer Care, India
[protected]
[protected]

company service is very bad and given harressment to their customer

I had purchased a Videocorn Tv in 2009, now it not working.First it started giving problem only after expiry period finished.Your repair Shaikh charged me Rs.1700/-, again it started giving problem after a month or so.First he said you have to replaced 83C01 or so.Then I returned the TV to your official repairer Shri.Raghavendra Electromech Solution Tel.[protected].The TV still lying with them.He says Circuit is out of order to be changed & the cost is Rs.3000/-How a 2-1/2TV of Videocorn a renowned co faces such problem?Is it co's mistake or your repairers gimmick.Pls solve my problem atonce.Waiting for yr reply on my No.email
[protected]@786yahoo.in or Mob.[protected] Tks.

Regarding my LCD TV videocon 32" display damage during under guaranty period.
i called service station at kollam who took away system from my home . Now completed more than 45 Days there is no response . once i got replay parts not available such a like bad excuse also try to call didn't pick up phone. mail id also not valid even though checked costumer care service this site also blocked . If parts not available guaranty period replace the system good for costumer. Please consider this issue as soon as possible.
[protected]@gmail.com

Thanks
Litten

Subject : 09/09/2018 से अभी तक मेरी Videocon LED 32" का Display क्यों नहीं बदला जा रहा हैं ?
मान्यवर, Date: 18/02/2020

मेरा नाम संजय गौतम हैं मैंने दिनांक : 05/12/2015 को Videocon का 32” LED TV ( Model No. : LEDTVIV32F2-A) 18500/ रु का खरिदा था जिसकी Display मे 3 साल बाद ही Vertical Lines (One or More) आनी शुरू हो गई जिसकी सिकायत मैने दिनांक 09/09/2018 को Videocon Coustmer Care पर कि थी जिसके बाद कम्पनी से एक इंजिनियर द्वारा मेरे घर पर LED को देखा और 600/रु Visiting Charge भी लिया और मुझे बताया कि मेरी LED का Display चैन्ज किया जायेगा जिसमे लग-भग 30 दिन का समय लग सकता है साल 28/जुलाई/2019 को मेरी शिकायत पर कार्यवाई हुई जिसमे Videocon company ने मेरी शिकायत को Videocon के New Service Provider ( 247 AROUND SERVICE ) को दे दि गई जिन्होने आगे कि कार्यवाई पर कार्य किया जिसका Booking Id No. LP[protected] था जिसके बाद दुबारा इंजिनियर मेरे घर पर मेरी LED को देखा गया और पैनल के आने का समय लगने कि बात कही और 2-3 महिने के बाद कम्पनी द्वारा 247 AROUND SERVICE के बुध विहार Center को नया LED पैनल कम्पनी द्वारा भेज दिया गया मगर सर्विस सेन्टर के समय और मेरे द्वारा अपना LED ले जानेके समय पर असुविधा बनी जिस पर सर्विस सेन्टर ने बिना मुझे बताये मेरे LED के Display पैनल को वापिस कम्पनी भेज दिया जैसा सर्विस सेन्टर वालो का मुझे Phone पर कहना था जो कि मुझे सर्विस सेन्टर के [protected] फोन नम्बर पर फोन करके पता चला और फिर उन्होने कहा कि आप दुबारा से शिकायत करो हम जल्दी बदल देंगे फिर मैने दिनांक Sep./2019 को दुबारा शिकार्यत दर्ज कि जिसका Booking Id No. LP[protected] हैं मगर उस शिकारय्त पर अभी तक कोई कार्यवाई नही हो रही हैं मे जब भी Videocon Coustmer Care पर फोन करता हुँ तो मुझे बताया जाता है कि आपके LED का Display पैनल APPROVED हो गया है मगर अभी Videocon Company के warehouse से Videocon Company के authorised 247 AROUND service centre को नही भेजा गया हैं और कुछ समय इंत्जार करने को कहा जाता है मगर कोई सही जानकारी नही मिलती है मैं हर हफ्ते फोन कर रहा हुँ मगर एक ही जवाब मिलता है कि आपकी शिकायत आगे अधिकारी को मेल भेज रहे है जल्दी आप के LED का Display पैनल बदल दिया जाएगा मगर फिर कुछ नही होता आज दिनांक 18/02/2020 को फिर मैने दुबारा Videocon Coustmer Care के इस No ([protected]) पर फोन किया और जब कोई उचित जानकारी नही मिली तब मैने उन्हे किसी अपने से बडे अधिकारी से बात कराने को बोला तो उन्होने मेरी कोल को Transffar किया मगर उन सज्ज्न ने भी मुझे यही जवाब दिया और कहा हमारे पास आप के लिये यही जानकारी उप्लब्ध हैं
मान्यवर जी अत: आप से नम्र निवेदन है कि आप मेरी परेशानी को समझे और इस पर जल्द से जल्द कुछ करे ताकि भविष्य मे कम्पनी से और लोगो का विशवास ना उठे मुझे आप के निर्णय का इंतजार है आशा करता हुँ कि आप मुझे हो रही परेशानी को समझ जल्द कोई निषकर्श निकालेगें
धन्यवाद
Email/Register complaint copy

consumerhelpline.gov.in ( Compliant Copy send Department of Consumer )
Lodged Grivance Docket Number : 1918047
• [protected]@vgmail.in
• [protected]@vgmail.in
Sanjay Gautam
Add: B-244 Shakur Pur J J Colony
Delhi 110034
Cont. No. [protected], [protected]
Email : [protected]@gmail.com

Videocon का 32” LED TV ( Model No. : LEDTVIV32F2-A) दिनांक 06/03/2020 को मेरे 32” LED TV का नया पैनल (Display) लगा दिया ! मगर तीन घन्टे बाद ही दुबारा Display पर सीधे हाथ की तरफ काली लाईन आ गई जिसकी सिकायत मैने दुबारा/तुरंत सर्विस सैंटर पर कर दी हैं

I have purchased videocon double door fridge 3 year before. I am facing cooling problem with the fridge from 1st june this year
I have approach to your customer care and they have lodged the complaint on 17 Sept 2020.

After 2 days your engineer visited our house and conformed compressure has gone. He told us that he will replace defective compressor with the new one.But till date no rectification was done even after my several telephone followups with customer care.
I am very much surprised that MNC company like videocon is giving such poor service to the customer.
I am expecting immediate reply.
Thank You

Respected sir/madam, purchased videocon refrigerator in 2016 now it's compressor has problem and it's under 5 years gaurantee period I complaint about it with complain no - LP[protected] on date[protected], Regarding compressor which was aprooved by the campany on[protected], but till date it did not reached to me every time iam contacting customer care they are saying we can only provide information mentiond in system we can't tell you when it will be done iwill forward the concern to higher authority but till know I did not got any response it's almost 6months so, please resolve my issue as soon as possible beacuse iam facing somuch of problem pls contact me and solve my no [protected]
Thank you

Sir

I purchased Inverter AC in the month of September 2017 with 5 years warranty on compressor, PCB etc. Sir this AC is not working and shows F1 on display. I lodged complaint on dated 2.7.2021 at phone number [protected]. The mechanic visited on dated 3.7.2021 and demanded Rs.4000. 00 without checking the unit and when I asked why they are demanding money, the mechanic misbehaved with me and other members of the family. On dated 5.7.2021 I called customer care centre for why my complaint is not attended till date, the customer care centre replied that the complaint is closed. I requested to reopen my complaint. On 6.7.2021 the same mechanic call me and demanded Rs.4000.00 and conveyance charges Rs.500.00 in addition and misbehave with me. Sir you are requested to kindly resolve my problem as soon as possible and send another mechanic. Please don't send unprofessional mechanic like Rajesh. Sir I am ready to pay visiting charges after inspection of AC unit. Gas in AC unit is full (280) . It means the mechanic misguided to me or he is not fit for for the job( untrained person).

Regards

Deepa Sharma w/o

Ramesh Kumar

Videocon Mobile — below standard mobiles

Vediocon mobiles are having frequent problems once in every 2-3months.The mobile parts are really of cheap quality.Even after getting it repaired from authorised service centre the performance of the mobile is below standard.

Videocon Mobile — mobile not working satisfactory

My videocon mobile I have purchage for the use of internet but it is not working properly as it is not work on operamini and it is having problem of charger disconnection. The problem was faced on the mobile while it was under warrenty period and it is now on the service station since so long period and I have mail to the vediocon for the same either resolve this problem or replaced the instrument. But till date it was not resolve. I have visited to the service centre for inquiry of the same but they were not sucsess to resolve it. Some time they have called me to collect the instrument and told me that it was repaired but as I was checking the instrument it was not repaired at all.

Due to that reson I had purchage other mobile to atained business call. But I required internet also on my mobile and due to that reson only I had purchaged the vediocon mobile but still I am not satisfied withe same.

dear sir,

my videocon no. [protected], please message DEACTIVATE VOCH in this pack.

My name is AMIT KUMAR I AM IN HARYANA BUT IN THIS TIME I LIVE IN GWALIOR I HAVE A PURCHASE ASIM [protected] VIDEOCOM MOBILE HAVE A SCEME V TO V FREE IN 59 RECHAGE I AHVE RECHAGE TWO TIMES BUT I HAVE NOT FREE THE RECHAGE WAS SUCESSFULL BUT I HAVE NOT RECIEVE FREE SCEME OR BALENCE WHEN I HAVE CALL THE CUSRMER CARE THE CUTMER CARE IS CUT MY PHONE I HAVE CALL104 TIMES BUT CUSTMER CARE WAS NOT ATTEND MY CALL I HAVE REQUSED TO YPOU PLESE REFUND MY BALENCE PLESE I AM POOR MAN .