Videocon Industries — complaints pending for 2 months.

Directbargains24

Address:

H 69 sector 41, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have raised a complaint for my videocon led two months back. But till date they are making excuses as parts not available.
I have spent a fortune buying your product and it is under warranty. It is your responsibility to fix it. Please help me set it fix else it will be a legal action. Your staff is pathetic and is giving deaf ears to our calls. V

My number is [protected]

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Videocon Industries customer support has been notified about the posted complaint.

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Comments

Kandikattu Sreedhar

from Raipur, Chhattisgarh

Consumer No.12817665, Recharge amount : 360, Transactions ID:[protected], Operator: Videocon TV, Operator ID: [protected], Merchant Order ID:[protected], Transaction date: 13.02.19. Please examine and update balance.

d2h Customer Care's response, Aug 8, 2019

Dear Mr. Sreedhar,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards