[Resolved]  Videocon Industries — illegal practices by the distributor (electro point)

Address:

831001

Hello team,

This mail is with regards with the illegal practice which is been performed with the local distributor in one of the location in east singhbhum (Jamshedpur). The complain is on the electro point situated in the address (Shop no 5, kalimati road, sakchi, jamshedpur-1, jharkhand. Phone[protected], [protected]. Email - [protected]@gmail.com). The incident is as we have purchased the videocon television (V3207- more details attached in the screenshot) from electro point since few months back and gifted to one of our relative and when we are opening the pack now it seem that they have not provided the wall mount point kit and the tv seal is also broken (Attached in the mail) and they have provided the used tv and once we reached the shop they abused and didn't accepted but on the general facts we took the television on the replacement of one of the damaged cooler purchased from the same shop. Once we went and discuss with the owner, they abused and revoke to listen anything.

I urged from videocon to registered a complain against the electro point distributor and provide us the replacement of the tv with the new set as it simply the illegal practice performed by them. I request to help us with the complain number and also immediate replace the tv set.
Public grievance raised in the central government portal-dsehe/e/2017/09762

Also the complain has been registered on the website of the vodafone.

Thanks & regards,
Kamal dev
Kamal. [protected]@gmail.com
[protected]/[protected]