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Videocon Industries

Videocon Industries — my customer id[protected]

Address:Room no. 4 Surya Krupa Chawl near ahmadi masjid asalpa ghatkopar west mumbai, Mumbai City, Maharashtra, 400084

I recharged my d2h account on 26.03.2019 but till date my tv is not connected error massage reflected e-107-4 how ever i contact lots of time to customer care but very rude and irresponsible behave not attend call so many time even i email my complaint to their nodal officer, customer care but till date no reply even ask them to refund my recharge amount but they said there is no procedure to refund amount i
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Comments

After recharging my d2h I am unable to view my selected pack

Reply
d2h Customer Care's response, Apr 3, 2019
Dear Vikas,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Dear Mr Vakhare,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Reply
Plz change my Registered mobile Number

Old No -[protected]

New No-[protected]
Reply
d2h Customer Care's response, Apr 3, 2019
Dear Kiran,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Please change my old RTN[protected]to new RTN [protected]
Reply
d2h Customer Care's response, Apr 3, 2019
Dear Ratheesh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
I have purchased vediocon D2H. My customer ID#[protected], name UMA. Last night[protected] recharged start sports tamil#521 by missed call option. But still not activated channel. Kindly resolve it.
Reply
d2h Customer Care's response, Apr 3, 2019
Dear Rajesh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Please change my RTN from [protected] to [protected]. Customer ID : 93578600.
Kindly resolve the issue ASAP.
Not able to recharge my account due to this issue.
Reply
d2h Customer Care's response, Apr 3, 2019
Dear Chandan,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
My old number ([protected])missing... Customer I'd[protected], please change my new no [protected]
Reply
d2h Customer Care's response, Apr 4, 2019
Dear Raghu,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Videocon satellite lcd tv other functionality is working good. D2h only not working. I will try to contact customer care last one month. that tv is 3 yrs warranty and I also saw a tag of 3 years warranty.
Reply
d2h Customer Care's response, Apr 4, 2019
Dear Pranesh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
My video com subscriber ID[protected] please remove my mobile no and my new mobile no [protected]
Reply
d2h Customer Care's response, Apr 4, 2019
Dear Customer (KumarMBN),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
As per TRAI rules m not able to select channel from call center, website, mobile apps, also I have sent an email to their customer care number but no reply.

Regards
Tejas Parmar
Reply
d2h Customer Care's response, Apr 4, 2019
Dear Tejas,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
I have selected the plan as I want online and submitted the pack as I want they excepted but when I recharged my Videocon D2H I'd my all previous channels gone only blank screen showing
Reply
d2h Customer Care's response, Apr 4, 2019
Dear Customer (SR Technologies and multi service),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Please change registered phone no of coustmer id[protected] from number [protected] to [protected] kindly do the needful beacuse we are facing lots of problem beacuse of this.
Thankyou in anticipation.
Reply
d2h Customer Care's response, Apr 4, 2019
Dear Bhagyashree,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
New package selected by me but till not activated to my d2h id no. 62335521. Also no any customer care no. Working properly which given on d2h side.
Reply
d2h Customer Care's response, Apr 4, 2019
Dear Yogesh,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Customer Care's response, Apr 5, 2019
Dear Yogesh,

We would like to inform you that the package has been changed according to the new regime & refresh command sent. If you want to make any changes then you can do the same via our application or website.

Regards,
Team d2h
RTN is not correct for my subscribed ID.

Please help me to get it corrected

Customer ID is[protected]
I want my RTN to be registered [protected]
Reply
d2h Customer Care's response, Apr 4, 2019
Dear Mayur,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Sir, please change the registered mobile number as we dont have access to old number. To change the base plans i have to login with rtn. Please do the needful. Thankyou..
Reply
d2h Customer Care's response, Apr 3, 2019
Dear Anaswa,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Please unsubscribe channel number 132 and add amount Videocon account.Because I subscribe channel number 132 by kindly mistake
Reply
d2h Customer Care's response, Apr 3, 2019
Dear Ritik,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Hii..My Videocon D2H id Is[protected]
Please change my Registered No.
old RTN is [protected]
New RTN is [protected]
Reply

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information