Videocon — Regarding very poor service of videocon d2h | |||||
Hello i am customer of videocon d2h my customer id 18646676 i have complaint regarding channels are not running good quality they have many disturbance in viewing channels like Marathi, cartoons, sports other my first complaint no WOID42912806 dated 12 may 2016 my secound complaint no[protected] dated 13 may 2016 still not resolve my problem i have contacted to customer care they are says take new set top box and paid for this set top box 600 rs why should i pay for new set top box i am alredy paid for this please solve this problem immediately thanks regards Govardhan J Magar [protected] Was this information helpful? | |||||
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Videocon Industries customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Dear Datta,
We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H
We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H
Video Con D2h — Single not available
Network same time in same time out Last 3/4 days Dear Datta,
Please note that currently your product with customer ID – 18646676 is out of warranty and therefore as a company service policy there will be service visit charge of Rs. 170/- applicable and In case of any defective part/product replacement required necessary charges will be communicated by the service engineer during the time of visit. We request you to please click on the link given below for more details regarding service charges: -
http://www.videocond2h.com/WSC/pdf/Service%20Charges.pdf
Warm Regards,
Videocon D2H
Please note that currently your product with customer ID – 18646676 is out of warranty and therefore as a company service policy there will be service visit charge of Rs. 170/- applicable and In case of any defective part/product replacement required necessary charges will be communicated by the service engineer during the time of visit. We request you to please click on the link given below for more details regarding service charges: -
http://www.videocond2h.com/WSC/pdf/Service%20Charges.pdf
Warm Regards,
Videocon D2H
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
but still it's not connecting the line..please connect the line