Vodafone India — Automatic Deduction of Pre-paid Balance

Address:

Chandrapur, Maharashtra

My mother (who is 70 years old and only knows how to make and receive a call) is using a pre-paid mobile with cell number [protected] since last 4 years or so. On 30.06.2015, suddenly an amount of Rs. 80.00 (Eighty) was deducted but she could not veryfy why it was deducted.On exploration it was found that some value added service like caller tune etc.was made ON and automatically balance money was deducted.