Vodafone India Complaints & Reviews

I have paid for MNP to Vodafone (Idea prepaid to vodafone postpaid) on 30tha june 2015. And representative of vodafone said that my new postpaid connection will start with in 5 to 6 days( Mb. [protected]). But nothing has been done till now.

I've been this Vodafone number ([protected]) for nearly 8 years now and off late I'm seeing lot of money swindling by Vodafone. One recent example, on 14th of May (2015), around 12.30 am, I made a recharge of rs. 147 through mobile (using option *121*147#) for 600 mb of data. But, I didn't receive the benefit. I waited for one whole day and called the customer service. They promised the money will be reverted with 48 hrs. But, money wasn't reverted. So, I made a complaint again stating I neither got the benefit nor the balance back and a complaint was registered. They accepted their fault and promised me rs.47 would be credited to my balance as rs.100 and rs.47 split up in the next 24 hours. Even this didn't happened. The process of complaint continued again & again and I got the same response. Finally, I requested the customer care person to connect me to his supervisor, so that I'd like know what actually is the real problem. But, I was not connected. Now, after 20 days, I'm still to receive my money back. Adding fuel to this, the customer service was pathetic. They just repeat the same thing without stating what is the reason for the problem and they don't have complaint tracking system. Why should they charge me, for lodging complaint against their service and I lost nearly rs.20 calling the inadequate, incapable, illiterate customer service. Funnily, they again deducted nearly rs.15 03rd July, nearly 1.30 am and when contacted they just mentioned they don't have the data. Come on, this is weird. I use voice and data service a lot to the account of nearly rs[protected] per month and only recently I started tracking my balance and I don't know how much money Vodafone has swindled. Now, I need an answer from Vodafone service providers, why I didn't get the benefit or my balance back for the rs 147 recharge?

Vodafone is charging me Rs. 90 for Hot Shots content from the past 2 months (May '15 and Jun '15). When contacted, they show ignorance about why I was charged. Why don't they tell us where this money is going? Why was it deducted without consent, or even notifying? I want this money back, else I am going to move away from Vodafone. Also, they should provide information about "Hot Shots content" to every customer so that they are not duped.

my name rohit phadatare. i am Vodafone customer. my address:- at post- katahpur, tal- koregaon, dist- satara, state- maharashtra (415501). these location 3g connectivity not available for Vodafone service provided. pass village 2 killomiter at post- jihe, Tal & Dist- Satara (415004) these area Vodafone tower but, these tower not working.

I have recharged my mobile with 110 Full talk time yesterday and 155 Data plan day before yesterday. Since yesterday 5th july i am not able to send any messages or access internet. And i was trying to reach vofone customer care but most irritatingly my calls were not answered at least for once. I am very unhappy with the vodafone service.

I made an request on 2nd July 2015 to convert my number prepaid to postpaid and a lady told me that plan Rs. 249 with the internet pack and they had taken 250 rs as an security amount, but when I called their customer care number they told me that m not getting internet facility in this plan. I talked with Miss. Rajender, Amar and so many people over there. So I tried 10 times their customer care number but they always used to disconnect my call. I explaind my problem 9 times to vodafone customer care executive but did not get my resolution. Very pathetic services from vodafone. when m facing this kind of stupid issue before converting my number from prepaid to postpaid so I don`t know what kind of problem m going to face in future. I told them to arrange a call back for me if they can`t listen my complaint but their executive are very uneducated people. i told them can`t you guys give the right information. I told them I want my refund they can`t process this thing also. I want a solution ASAP. Very disappointing services from vodafone not except this atleast from you guys. I want solution...

Hi Team, I am holding postpaid corporate connection [protected] from past 10 years (Since it was BPL). I had kept my number in safe custody from 22 Dec 2014 to 22 June 2015 as I am in Australia. I had asked to extend the safe custody on 11 June 2015 & made the necessary payments.. However instead of extending the safe custody Vodafone team has deactivated my services. Now when I ask them the status they want me to visit Vodafone store & activate the number first. As I have mentioned I am in Australia, I could not visit the Vodafone store in India. I had raised few complaints online/chat/mail/call however these guys have just closed these complaints without any resolution. If you get such treatment for being a loyal customer for more than 10 years, I am least interested in service from Vodafone however I just don't want to loose my number. Please look in to this & advise if I there any way I can file a case in consumer court. Regards, Yogesh

sir, my mobile no [protected]offer recharge but std offer 30 paisa minute call rate not active in till date and time customer complanit care no 198 not support provide my mobile no offer rs 25 me18.43 ka toke time aur std call rate 30 paisa mints 28 day thank you birendra Kumar mishra [protected]

sir, my mobile no offer recharge but std offer 30 paisa minute call rate not active in till date and time customer complanit care no 198 not support provide my mobile no offer rs 25 me18.43 ka toke time aur std call rate 30 paisa mints 28 day thank you birendra Kumar mishra

hi I have 3 corporate connection of Vodafone. In the last month billing, i found that they have charged extra amount on all three numbers & so i contacted them for the correction. on one of the connection [protected], they have charged 2600 which when i spoke at the customer care, they said they will be waiving it off & for the confirmation they have e-mailed to me with the description of the bill & the waived amount. Now, after seeing the email from Vodafone, i had paid the amount what was mentioned in the bill to be paid.the services have still not been activated on the same number & having requesting at the 199 number several times no one helped. My complaint is that when i have waive off email from Vodafone & i have paid the balance amount mentioned in the email, why the services have not been activated and y am i getting the harassment calls from the VODAFONE COLLECTION AGENCY 10 times a day wherein i explain the same situation to them but have not got any resolution. Could you please look into the matter & help me? so that Vodafone should stop mentally torturing and embarrassing people. My complaint number at the Vodafone is [protected].

I've been charged 99 for d2c_mydaala vas which i've never downloaded. I dont know how you can charge this when you are already getting complaints from january and the best part is customer care executives are so good in explaining dese false charges to you. I am being charged for a roaming pack pack which i never activated from December. Vodafone says i activated this and now i don't know whom to ask to check its legality. Mob no.[protected]

Sir/ Ma'am, I, santosh kumar mahato, user of vodafone prepaid number [protected]. I have been using this number from last 5 years till date, but now m facing some problem with this number, from last few days I am not getting any network on this number. I think the number is assigned to some other without my permission. How can vodafone do this without my permission? My emails and banking is registered to this number and request you to resolve my problem. My alternate number is [protected]. Wish to hear from you soon. Santosh kumar mahato [protected]

My Self Sonia Sharma .my Mb No. is [protected] i have activated 1.25GB data pack in may 2015 but wid some your technical problem i did n't use data pack i have cal to customer care many times then he told me my 199 Rs waiver in next month mill (june 2015) and my request no is [protected] .so i request u please way off my 199 Rs in my june bill as on urgent basis. Second time complaint ..Please Reply soon Because Vodafone Service is very slow & bad response today i have to cal customer care but customer care executive Mr varun give me very bad response i am very disappointed . and my data plan is also deactivated on 13th june by customer care (miss aarti ) & I did n't send any mail to corporate vodafone id is for deacitved my data plan so how did my plan deacitve i dont knw ..so give me total charges Rs 540 for June month for data usagefor your default & customer executive mistake i cant pay this amount..

Hi, please refer my mob no [protected] in the name of himanshu choudhary.my account is being deducted for Rs17 thrice for some ISD calls which i have not made in the last week.The call is exactly of 41 secs and on no. 00316545 as stated by cusomer care executive.Pls look into this matter as i have not made the calls and appropriate action should be taken against the concerned firm.

Hi, Wrong data plan activate on my Vodafone number [protected]. i have check the best offer on my number dial *121# . two offer were shown 1. 300 Rs 2GB 3G 2. v2v 200 [protected]@50 i have activate the 300Rs 2GB 3G data plan on my number on 04 may 2015 at 8:55AM. but same was not activated on my number. then i called to customer care complaint number i.e. 198. Customer care executive told me there might be some server problem your plan will activate within some time. but same was not done. then again i called to customer care then i got the same reply. then i checked the sms details i got Rs 450 2GB plan was activate on my number. again i call to customer care to change my plan but customer care executive denied to change and then he told me Rs450 plan was deactivate on my number after 30 minute and one day charge will be paid by you on billing cycle. may i know why should i pay for wrong activation of data plan and why wrong data plan was activate on my number. Please activate the RS300 2G 3g plan on my number and confirm ASAP. Thanks & Regards, Sunil Kumar

Hi, I state to inform that i had recharged of Rs.150 twice in the vodafone site to my mobile number [protected]. Amount is deducted from my account but the recharge is not done. I request you to look into this issue so that i can continue the service with vodafone. Regards, Kirupa

i am distressed to inform you that i had recharged my internet pack of vodafone for rs.295 on 5th june via paytm. the payment was successful, cash deducted and yet my internet pack is not active... i want this to be taken care of immediately.. either my money returned or my data pack gets activated ASAP. Manjushree

Respected sir/madam Yesterday I was recharged with RS 648 from my mobile there was written that unlimited 3g for 30 days at Rs 648 but after consuming 3gb gradually my speed get very much slow it become like 2g .there written after 3gb speed will be 64kbs but 64kbps is really worst.atleast give 512kbps.please improve thise. Thankyou

Dear Vodafone Team I am your customer for past 15 years, But i am very unsatisfied with your company for past 2 month Your people called me on 26 April 2015 for change of data plan, i have also agreed to take the plan at that time as that guy promised me that this plan will change with in half hours but that plan didn't change, with the customer care reference i have used the plan for that month Again the the plan is activated at 2 may. your people have charged me for the wrong information that customer care given I have raised a complain your triplicane and TTK branch but still their is no information for my complain. See this is not fair that you have chareged me for wrong information that you have given MY NUMBER IS [protected] Regards Chandru.M

Hello sir/Ma'am I made payment of rs 500/- to pay my vodafone bill on dated 16/jun/2015. Money was deducted from my icici bank account. Icici confirmed that from our side payment was done. But vodafone not give me any confirmation. so i want to make complaint against vodafone india. for my payment detail i am attached a file here below.