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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 833

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B
Benazer
from Bengaluru, Karnataka
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Not able to get through to talk to the customer service agent

Address:Bangalore, Karnataka

After calling 5 times and wasting so much time on punching in numbers asked by the automated message, i could not get to talk to a customer service agent and my issue remains unsolved. I do not understand why there is no easy and direct method to talk to someone and it gets very frustrating to wait and get no response from the other end....
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.rashmi1234
from Mumbai, Maharashtra
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Excessive Bill Amount, illogical service

Address:Mumbai City, Maharashtra

I hv taken a corporate CUG plan from vodafone. I could see the high bill amounts in the initial 2 months even when the use was less, next month onwards I hv reduced my usage. Still I got a bill of around "2K". This time I was quite sure that I hv nt used the service in such huge qty to get such bill. So i waited & did not pay the bill. After that they have cut my service as i did not pay the bill. after 2 weeks, i got call from vodafone saying...
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sikdar75
from Ludhiana, Punjab
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Bonus data not credited

Address:Kolkata, West Bengal

My vodafone no. is[protected]. On 4th and 5th of July 2015 vodafone send an offer in my mobile app. The offer states that if I buy 2GB or 1GB 3G data I will get double the data i.e. if I pay for 1GB or 2GB data I will get 2GB and 4GB respectivly. After recharging for Rs. 451/- which according to the offer I should have got 4GB, I only got 2GB of data. When I emailed them, I received a reply stating that the offer was not valid for me. Vodafone...
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S
SETTYMAHESH
from Mumbai, Maharashtra
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extra balance not credit fully

Address:Chittoor, Andhra Pradesh

extra balance not credit fully My mobile number has a special offer of 130=150 but at first they have credited only 111 after complained to customer care they said that sir wait for 4 days your extra balance will be credited not they credited only 130 fully after the given time so I again called customer care they said that its final we did give 150 its only 130 and not giving good response to my queries...
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R
rakesh2309
from Tirupati, Andhra Pradesh
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account deductions 9290651658

Address:Hyderabad, Andhra Pradesh

Dear concern, With refer to above cited mobile number, I have done rc 88 and rc 111 on July 1st as I visited vodafone portal and got to knew the information about the said offers. as per the system it shows that rc88 gives me the local V2v [protected]@10ps/min which is valid for 28 days and rc 111 provided talk time of 105 rupees. After 2 days, I was came to know that no balance was credited to my account hence I call customer care to inquire...
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NARAYAN KRISHNASWAMY
from Mumbai, Maharashtra
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mi_cap_750_30d_promo_3g

Address:Mumbai City, Maharashtra

My mobile number is [protected]. I have been unknowingly charged 750/- in the Vodafone bill for May and June 2015, which I just realized today. If this is not rectified within 48 hours, I am taking my complaint to twitter and also the consumer court....
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subir333ghosh
from Kolkata, West Bengal
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No Network (Vodafone) till 29th May'2015 in my residential location

Address:Kolkata, West Bengal

My CUG numbers [protected] & [protected]. Problem- Network Signal of bar- Zero/ Emergency Service Issue- Called ended automatically, Voice Split Every Time, SMS failed Location- Hatiara Road, Sitalatala, Baguiati, Land Mark - Gobinda Bhawan House Name- Laxmi Kuthir Floor-Ground (Indoor) Area Pin code- Kolkata-700157 Problem Start- 29th May, 2015 Complain- Several Times Billing Date- 6th of every month Recent Status- Same as day one Alternate...
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Address:Jammu, Jammu and Kashmir

I have made two different transactions to recharge a vodafone number [protected](Jammu) for Rs100 each but the amount was not credited to my number, Albeit the amount was dedcuted from my account. The transactions were made today using ICICI netbanking option and I got the confirmation message as well. This is really infuriating, please recharge my number or trigger the amount refund ASAP or I am going to escalate this to whosoever it...
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Address:Chennai, Tamil Nadu

I am one another victim of such charges and its been happening on monthly basis. Literally fedup with such charges and sometime they waive it off and many times dont. I am not sure of the rationale behind such data charges and those guys don't have any mechanism to eliminate such sites even if accidently clicked (many of them advertisement). Please take action as appropriate as we as customers are sometimes being charged exorbitantly...
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Sibarjun
from Barddhaman, West Bengal
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I want my 3g data pack back.

Address:Darjeeling, West Bengal

On 05/07/2015 i was recharged my number with 18/- 2g data pack at 2.00pm, but i hv'nt recived any activation massage from vodafone.Then at 4.00 pm again i recharged my number with 251 3g offer pack then it was sucessfuly activated & i am njoing it... But the tuist begain when suddendly i recived a massage of 18/- 2g data pack which i was recharged previosly. and now my mobile data balance is shows 90mb, where my balance should be near about...
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RIYAZ UL HAQ
from Mumbai, Maharashtra
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complaint not resolved and customer access blocked

Respected Concerned I want to draw your attention to the fact that earlier i had registered a complaint for the fact that i was not able to access the 3G services on my number [protected], and no advancement whatsoever was made inthat regard, and to my amaze i got this sms from the number [protected] that my issue was resolved(which is not), also i dialed 198 afterwars but could avail no option as i suspect my responses has been barred from...
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A
absarfaraj
from Kolkata, West Bengal
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Forcefully activation of vodafone zeeditto service

Address:Kolkata, West Bengal

ZEEDITTO service I Don't know how the ZEEDITTO service has been activated on my phone. I havnt even tried to activate any of your services. and even then it was forcefully activated without any notification, which is seriously not acceptable.Kindly look into the matter and plz credit my balance with whatever amount you have deducted, which you know. my phone no. is [protected]. Also the service should be de-acivated without any excuse....
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Shuvojyoti Sen
from Mumbai, Maharashtra
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being charged extra for VAS without consent or knowledge.

Address:Kolkata, West Bengal

I am being charged rs. 90/- extra every month for a value added service in my 3G internet plan, that I never gave consent to, by VODAFONE. And neither are they removing the membership nor are they returning the money they have taken fraudulently from me. My name Pradip Sen. Vodafone no. [protected]. the value added service is a website called Club oomph B queen of which they have made me a member without my knowledge. Kindly look into this...
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M
medhanad
from Mumbai, Maharashtra
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misleading and poor service

Address:Kolkata, West Bengal

I have recharged my voda no after confirming the amount of rs 452/-from one of the customer executives. I was promised that I will get data rechg of4gb 3G internet instead of that they gave me bal of 396. After calling them they were not ready to take my complain and one of the executives named khokan chandra das told me that I have to pay the entire amt again if I want to get data bal. Being a loyal customer I was highly dissappointed by...
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J
Jagjit07
from Mumbai, Maharashtra
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Harassed by Vodafone on activation of my number 8082106290

Address:Mumbai City, Maharashtra

Hi, This is to bring into your notice that my mobile number [protected] has been kept under suspended mode even after making a payment of INR 3120 at you Goregoan east store using kiosk machine. 1) My number should have been active by now but till now no such signal i can find on my number despite repeated attempt to the customer care. 2) Customer care people has been very arrogant to transfer the call to the immediate supervisor....
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Durga Prasad9160387729
from Surat, Gujarat
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poor performance in Vodafone Visakhapatnam(NAD Branch)

Address:Visakhapatnam, Andhra Pradesh

My Vodafone prepaid No.[protected](Andhra Pradesh) and I transfer my prepaid plan into CUG Rs.199/- Postpaid. After I transfer My mobile connection was disconnected due to my Summer vacation tour i.e. Vodafone representative verification was processed in that time.I return my tour after a week and verify the Vodafone postpaid connection was disconnected in my Summer tour. Again I submitted Photographs, PAN Card and Aadhar Card...etc on 26...
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H
Harendra Sinsinwar
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wrong stv information on ×111# help

Address:Bharatpur, Rajasthan

When check *111# on Vodafone help den it indicates the recharge of 22 Stv and u avail the local and std @ 30 paise for 14 days but when I recharged it on [protected] so it gave me only 4 days facility without any information. My account balance reaches at low den I know about it from customer care. so plz refund my balance which was deducted at normal rates of voice instead of 30 paise per minute....
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Address:Jaipur, Rajasthan

- date of the incident-may 19 june bill they send mail for waiver of 2800 on 2 july 2015 - client number[protected] - full description of the incident : Actually my bill of 19 may was generated of 3200 aprrox even my credit limit is 500 so how it is possible to cross that.Actually i received an international miss call in may and my child redialed on that number the call was of 30 min approx and for that they charged me 2800 approx of single...
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R
rajat.rly
from Delhi, Delhi
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false charge rate

Address:Howrah, West Bengal

on 04th july i recharged my prepaid number with a bonous or special plan of value rs 58.as per this plan any std call will be charged 30ps/min.this information was collected from vodafone website.but it is very shame to say i was charged arround rs1/min for std calls after recharge.hence i feel it is a cheating to the costomer by vodafone.plese explain me and help me in getting back my lost money.also this issue needs an enquiry.my pre paid...
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dileep.gpt
from Noida, Uttar Pradesh
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Delaying in MNP service of postpaid connection from idea prepaid.

Address:Ghaziabad, Uttar Pradesh

I have paid for MNP to Vodafone (Idea prepaid to vodafone postpaid) on 30tha june 2015. And representative of vodafone said that my new postpaid connection will start with in 5 to 6 days( Mb. [protected]). But nothing has been done till now....
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