Vodafone India Complaints & Reviews

Sir, kindly attention please my Vodafone is postpaid connection and first time very high bill is generate in may Rs-2800. no-[protected] this no is 20years old . and we call to customer care executive they don't provide any types of relief Vodafone all employe are selfish and they always tell lie because on my no waiver complaint also in progress i paid my amount but waiver amount Rs-800 unable to adjust so we are in very difficult situation and i going to lose in my business. please do some thing and start my out going service and give me discount immediately other vise you dont take any action so i will RTI against Vodafone company..

Tomorrow again deducted of rs 32 / - from my mobile balance on 24. 06. 15 now i am totally disappointed and thinking that if not solve that problem i will close this vodafone sim. . . Sub - not any response from vodafone co. Dear sir i had already complaint against vodafone co. Regarding deducted amount. For it vodafone co. Reply me that your deducted amt will be refund but till date not update my mobile balance. By the way vodafone co. Message are mention below : - - - dear customer, your waiver of rs 45 against the service dnld - p_sal_lamef_f - 45 - sm has been processed and will be update in your account today. . . So request you please solve the my problem as soon as possible. . . From d. K. Biswas ph - [protected]

My name is ajeet and i was using vodafone number in last company, details are here reference: vodafone relationship no. 8. 10008608. 00. 00. 100001 &
Vodafoneno. [protected].
My july 2014 bill was 606rs and i stopped my mobile service within july because i was leaving my job after that i got my bill amout was 706 in aug 2014 after that they send me october bill due amout had increased upto 1196 and in november bill it was 1296. Now they stopped but want 1400 amount. But i am ready to pay my actual bill which was 606rs because i stopped my service in july.
What should i do please comment or help.

Online recharge was done for mobile number[protected]Delhi NCR Vodafone). An amount of INR 250 was deducted from my HDFC account but recharge was unsuccessful. Its almost a week now but no reversal of INR 250 has been received into my account which implies that the fault is from Vodafone. This level of service cant be tolerated at any level and it should be rectified as soon as possible. Need to either block/remove the online website for recharge if not functioning properly. Please take appropriate action immediately so as to avoid duping other customers. Saurabh

My mother (who is 70 years old and only knows how to make and receive a call) is using a pre-paid mobile with cell number [protected] since last 4 years or so. On 30.06.2015, suddenly an amount of Rs. 80.00 (Eighty) was deducted but she could not veryfy why it was deducted.On exploration it was found that some value added service like caller tune etc.was made ON and automatically balance money was deducted.

This is the first complaint i am raising against a company . The brand "vodafone" is one of the most troublesome company i have ever faced . I have been using my vodafone sim for almost 3+ years . So two months back i switched the sim from postpaid to prepaid, i paid the first month bill within the billing period due date. Now the second bill came with the due date of 8th july 2015. Now within that period of time they keep sending sms like 2 or 3 messages per day that too early morning around 3am and also with emails "n" number of times per day and calls like infinity times per day. These people doesnt have a common sense of what others are like! I even called the customer care and spoke to two persons like not to disturb me with these bill calls/sms/emails. Still the issue persisting. Kindly *******sue this company********** on my behalf please. It literally spoiled my day as well as my sleeping time everything because of their calls and messages. Any company/individual which/who disturbs a personal/mental/emotional feelings of anyone has the right to get punished. So does this company literally should. Kindly help me in suing this company

Sir I am trying to close my connection from last 8 days . my bill month ends on 2 nd july 2015, i am regularly contacted to customer care but they are registering my complaint and saying we are transfering our call after that i am not geting any response, they are not behaving properly . please accept my request and registered my request as complaint for closing my sim. Name :Vikram Singh

I have vodafone postpaid con.no.[protected] with 200MB/month free plan.I received overcharged Ist bill of vodafone, which is corrected by vodafone store on dt.11-6-15.Then two days before a call came from vodafone saying that your approx.Rs.1115 limit is over and today i.e.[protected] at 9.00a.m. outgoing call of vodafone was disconnected.When I just now at 6.40 p.m.visited vodafone store and complained about excess bill and to restore my vodafone connection.He corrected in their system and told me that your connection will be restore within two days.I am now without outgoing call, eventhough it is not my mistake.Vodafone repeatedly raised excess bill and I have to rush to vodafone store with lot of tension.I want my outgoing call to be restore immediately.Also assurance from vodafone that next time I receive correct bill .I want to know that is there any rule in vodafone that no any customer care executive should allow to correct bill of customer in customer bill copy?.Because customer care executive rudely say me everytime that you have to pay full bill.Is it customer care?Customer= kasht se mare vo

Hi Please disconnect this number [protected]...because i have been shifted to Maharshtra and Mr.Suneel, Mr.Rahul Sharma has attend my call and not disconnect this number... and i want to terminate this employee Mr.suneel... complaint number-[protected] regards kushagra vaish Airtel Employee oracle Id: A1VZ5DED

On 01/7/15 at 12:15 hrs. Rs.90.00 was deducted from my above mobile no.without any prior notice or information nor I a had any request to activate anything . I got surprised to see that a message came to my mobile a few minutes latter that I had requested to activate vodafone"s SOCIAL BOOK which again killed my sleep on that night. I tried to contact custmer care no 111, 199, 198 etcetc.. but I couldnot connect them. I assure you with garantee that i never requested vodafone to activate SOCIAL HOME. In fact I donot know what is it and never heard about it. Vodafone have the previous history o[censored]nauthorised deduction twice in last two month which they didnot refunded yet. In one case they assured me to refund in the second case their customer care representative failed to respond properly, instead behaved arrogantly. please arrange to refund and also give them a lesson.After that that I will surrender the sim

I have registered porting [protected] from Vodafone to MTNL on 9/6/2015 but till dated Vodafone not disconnect this number and also not send the outstanding bill for payment There is CALL BARRING made by Vodafone results no out going call is processing from this mob number which port with MTNL remove Call Barring immediately for MTNL network work

I had recharged for rupees 46 which the promised of 2g data 1gb for 15 days, when i recharged it i got 230mb data for 7 days recharge date 03/06/2015 i had done a day before on 02/03/2015 by dialing *444*46# & also had complained regarding this but it was of no use, please help for the same.

Dear sir, i have state Bank Transaction documents . u need means give me email id ... i will send state Bank Transaction Documents I was online recharge in vodafone web side 155Rs on Date 11-june-2015. my vodafone Andhra no is [protected]. recharge not successful in my no.. but payment status success... stil now i am not get it in my Accound. kindly request solve this issue. https://retail.onlinesbi.com/retail/paymentenquirytxndetails.htm?merchantCode=VO...⇄ 1/1 Merchant Transaction Reference No. IG0ADXWWJ8 26-Jun-2015 [07:41 PM IST] Debit Account Number[protected] Debit Branch SANKARANAYINARKOIL Remarks VODAFONE Payments Transaction Date 11-Jun-2015 Amount INR 155.00 Status Success Reason Processed

Dear Sir / Madam, Billing month : June 2015 Myself Fakhruddin Vora, using Vodafone services via number +[protected] having corporate plan of Rs. 375 CUG. In my current bill I received i.e. for the period 24.05.2015 to 25.06.2015 I have been charged an additional amount of Rs. 650 as MI_CAP_650_30d_R_promo_3G included in my monthly rentals. This service I have surely not availed for, and Vodafone claims to have send a message for the same, I surely must have not acknowledge on this matter and they can’t charge me any rental for any scheme which you bring out without my permission. Hence, if there is any revision in the plan they need to take permission before such changes are being adopted and charged. In my view the restructuring of the plan was not explained to me at all & moreover I was not given option whether that should I continue with the changes. I feel this change of scheme was forced on me. I hope result of this complaint would fetch me a revised bill with rectifying the extra amount charged. Plan Amount Charged Actuals to be charged Difference charged extra Monthly Plan 1, 025 375 650 Service Tax @14% 143.5 53 91 Total 1, 168.5 431 741 Kindly request you to help me on this matter. Hope for positive reply & actions. Regards, Fakhruddin Vora

sir/ madam.. i am galdies selva kumar from coimbatore tamil nadu, , i have a vodafone connection for last 2 years.. ..my cell no. [protected]... past one year i am trying to change 349 scheme or E connection but every month they are lieing ...last month on my bill date exactly 5 o clock out going was barred after pay the amount then only i got connection... to use... i don't know why?... i want to go for another network... i give a PORT today your people called me..they asked and gave promise to change my scheme if the scheme is not change as like before... i must to change my network from vodafone to other network... thank you gladies

Hi Sir, The below are the things that I faced 1) We/our colleagues/our company officials got some calls on March 16th/17th claiming that me &Family/my brother have made some fraud/cheated SFL company in mumbai claiming that they are calling from Mumbai Police department. When we called to them then we came to know that they are calling on behalf of Vodafone and giving another number to contact.(Legal advisor of Vodafone named Nikunj Agarwal) Person whom we have called : Omprakash - (Who claimed as inspector) - Land line[protected] Contact Details of the other person: Mobile : [protected] - Nikunj Agarwal Mail : Nikunj.[protected]@gmail.com (He asked me to keep him in CC while replying to VODAFONE after clearing the payment. You can find the same in CC of my mail which i have sent to you earlier when i cleared the payment) case number - 121-MB-2012 Mistakes you have done - Claiming that the persons who are appointed by Vodafone are from PoliceDepartment. Using the police department name - Black mailing - Revealing my personal and family details to outsiders.(to the Ghost/private persons who Vodafone officials has hired) - Calling to my colleagues/officials/relatives though I am in touch in Vodafone over the mails - Because of your Executive mistake i faced 8300 rupees of bill for Internet usage for 500 MB I have all these recorded calls with me. I need the complete explanation of the above why such a cheap tricks has been played by Vodafone. And if you are not the right person to speak with I need the correct person or your reporting manager to deal this issue with before i go-ahead and file a case on Vodafone legally. 2) Though we have not requested to activate my connection [protected] after making the payment. But you have activated my connection. This is one of another example which I can show Vodafone is not giving overwhelmed services to the prospects (Apart from the major issue we have faced with Vodafone about the internet cconnection) . We are not interested in any more in the post paid services. I want both the numbers [protected], [protected] to be converted in to Prepaid with out any latency. We have already provided all the required documents earlier. Get the number converted to prepaid connection with out any latency. _______________________________________________________________________________ The conversation happened in the mail In the conversation *********** means my name Hi There, As we discussed here am forwarding the mail what i received and what i replied. Here Mr.Sandeep (from Hyderabad), said that if i paid 4, 500 amount means vodafone was going to clear all my due and reactivating the number. I asked just for official mail but not received. Now on Saturday to all my relatives, friends customers and to my present company and my colleagues received many calls from fake (Name Mr.Vikranth Singh and number was [protected]) saying that he was from mumbai police (C.I) and saying that ******* and me was big cheaters and they had scam the vodafone company by keeping forgery docs and in hyderabad in ******* previous IT company also he done cheated. SFL company, Vodafone company and one advocate (Name Nikunj Agarwal and number [protected]) from Vodafone Legal department had put the case on them by giving your numbers. By this evening they had not reached to this informed advocate Mr.Nikunj we will arrest you and them by sending the local police to there. Some people said we dont know all these things, who are you, who is ******. for that he spoken very harshly. He harashed them by speaking vulgar words in the call. Like this to one of my friend kavitha also received the call. Her father lift the call and in their home the issue got very serious. My MD was asking explanation for this. What was your response i want to know. After agreeing to pay the bill and asking for clear official mail that executive Mr.Sandeep told i have to attend to the Nampally court at Hyderabad. I gone to hyderabad on my personal work and called to sandeep about the case details. He said to go to vodafone head office and speak to the Legal advisor at there. On the same day calls received from the above mentioned number and damage my career. But here am not knowing why this Great vodafone doing like these kind of very worst things for recovered the bill. I dont think that this was the correct way for recovering the bill by using this kind of cheap nasty tricks. From one year i had requested to change that number to prepaid. Given requests in hyderabad for 2 times, in Nellore for 3 times and to customer care for 3 times. But no response up to now. Keeping all your mistakes and revealing the total data of mine and my dialled calls, received calls and calling to them was not fare for recovery process. With out revealling my data that fake person dont know about my present number iwhich i given to Sandeep in the mail, and my present company and my call log details to him. I think this was the big crime done by one Vodafone employ. Kindly get explanation from your higher officials regarding this. I want the explanation for this with in next 24 hours. Otherwise i ll take all the copies of the bill, my requests and all these mails and i ll publish in all online forums, consumer and cyber crime (Chennai, Hyderabad and Mumbai) and i ll proceed legally for my career damage. Note: All my friends was ready to help me for proceeding in any way about this issue because the informed thing was the worst process for recovering the bill. All the people received calls from same number, same issue, and same name. Waiting for your reply Am sending total mails what we discussed in mails. For this i received only phones but not mails. This already updated in the forum before 3 years. no response up to now

Sir/Madam This is to informing you that on, 30/05/2015 i have applied for a new postpaid connection and documents already submitted to the Vodafone staff Ms.Priya-[protected] who had came to my home at dombivli but still now the connection is not activate although they commit me that sim card will be activated but they are continuously make wrong commitment to us. activate the no immediately as we suffer from huge problem & harassment This two staff of Vodafone create a bad impression of Vodafone company to us they does not pick up the phone, allday said that they are busy in conference.So i request to you take a strong action against this and make a urgent solution. she had also taken a deposit from me amounting to Rs. 150. Invoice No.296. I want my deposit back else I will sue the company.

dear vodafone, on 25th june 2015, i have recd. below message from u, without any activation. refund the deduct amount 90/- rs. on war footing basis... hello! social book pack is now active on your number, as requested. this service is valid till[protected] and a 30 days rental of rs.90 has been deducted.your current balance post service activation is rs.46.69.to deactivate sms stop to or call 155223(toll free) regards, rajeshgouda [protected]

Date:30/06/2015


Sir/Madam

This is to informing you that Saturday, 27/06/2015 i have applied for a new postpaid connection and documents already submitted to the Vodafone staff Mr. Sanatan Biswas-[protected] & Mr. Abhishek[protected] who had came to our office at G.C AVENUE, CHADNI CHAWK but still now the connection is not activate although they commit me that sim card will be activate on Monday, 29/06/2015 at 12 noon but they are continuously make wrong commitment to us.Our new Vodafone no:[protected], sim no:[protected].activate this no immediately as we suffer from huge problem & harassment This two staff of Vodafone create a bad impression of Vodafone company to us they does not pick up the phone, alday said that they are busy in conference.So i request to you take a strong action agaist this and make a urgent solution.
Thanking you,

Mukesh kr. Agarwal
CONT:[protected]

On 06/30/2015 my vodafone balance rs 120.00 got deducted automatically. They are saying that i have used internet. This what has happened.
1. My internet on
2. I have sent a message to 199 "data bal" and i got response saying you have balance of 0.01 mb at time 11.59.59 pm after 30 seconds i have turned off my internet connection and i got a message saying your balance is reduced due to internet usage of 29 mb . My question is how can i use 29 mb in 30 seconds. Plz adjust my balance