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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 837

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P
praburam
from Puducherry, Puducherry
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Offer activated but not credited

Address:Kanchipuram, Tamil Nadu

I am Prabakar from kanchipuram, Tamilnadu.my mobile number is [protected].I got a message from vodafone from[protected] that the message is (Recharge rs 59 and get full talktime + V2V 20p/min 4 hours amount will be credited .To activate dial *121*59#) i got this message from vodafone and i activate from my mobile by theway of *121*59# and also it activated msg is also came but the full talk time amount will not credied till the date. I make...
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J
Johnson Gilbert
from Kayankulam, Kerala
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Bad service in alleppey vodafone office

Address:Alappuzha, Kerala

Hi I visited your office today morning to pay my bill and couple of other services including enhancement of my internet account and to activate call forwarding. The bill payment met with no problem. I asked the staff, a girl by the name of Vidya, to activate my call forwarding on my Samsung tab 3. She took the tab and handed it over to her colleague, called Sharafullah (not sure if it is the right name). He fiddled with it for some...
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MRS. NEERA SALMA MALIK
from Gurgaon, Haryana
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Sim card deactivated after some time of use

Address:Lucknow, Uttar Pradesh

I purchased a Vodafone Sim card no. [protected] and recharged it after due verification it started working. It stopped working all of a sudden. I recharged it on 26.06.2015 but it remained inactive even after several reminders and complaints. I am a working lady and my husband is a Cancer patient, hence I I request that my Sim mentioned above be activated at the earliest. Vodafone is a renowned company and I fail to understand why there is...
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S
shaileshpatil23
from Mumbai, Maharashtra
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Vodafone company staff given me threaten of other company mobile number

Address:Mumbai City, Maharashtra

This is my mobile number [protected]

I had taken new mobile samsung...With that retailer has given me simcard...He told me that 1 month net free this is prepaid card use and throw it...I had taken that card to use vodafone internate for lifetime ...


When card is activated then i known that this is billing card...I had not call even single person and i had broken that sim card and kept with me...Now vodafone...
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B
babludutta13
from Kolkata, West Bengal
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issue of bill payment

Address:Tinsukia, Assam

This is to inform you that i have paid my Vodafone post paid bill on 20/06/2015 by my Debit Card for the month of may' 2015 of Rs. 589.59 through Vodafone Apps.But the same amount would not credited in my account till now and my line was disconnect from last two days. I have confirm with my bank that the transaction was successful and i am submitting my transaction copy of my bank pass herewith. Kindly look in to the matter immediately and...
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Karthik Shekhar
from Bengaluru, Karnataka
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problem faced by 1.22759062

Address:Bangalore, Karnataka

Seasons Greetings! I am your unfortunate customer having SIM card [protected] enabled for basic plan Vtalk199 sec. I call it unfortunate b'coz till I was using your services, paying bill regularly and had also requested barring of International call in May 2014. Vodafone was not charging & not a single International call was made by me. So this change of barring ISD was requested as in the first bill itself we got charged for ISD in...
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V
vinay mehra84
from Hyderabad, Telangana
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charged more money of data pack 2g

Address:Jalandhar, Punjab

my name is vinay i m from jalandhar (punjab).My cell number is +91-[protected]. i m vodafone prepaid customer since 4 yrs.My data pack was going on 2g 2GB of Rs.295/- for two months.Yesterday i got recharged of Rs.398 2g for 2Gb.I m Totally disappointed with the services of company, Without any information they changes their plans.i checked on their website today their plan for 2G data pack for 60days 2Gb of Rs.249 is still running. Company...
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R
rajeshkumar.mscit
from Chennai, Tamil Nadu
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MNP Issue- Sim not working

Address:Chennai, Tamil Nadu

I did MNP last week and till now I couldnt do any recharge to this number and also to make outgoing calls from this number. Contacted customer care several times and issue still exists. For past few day I am not able to make any calls from this number. This is really becoming critical now. My details below: Name: Rajesh kumar Mobile Number: [protected] Region : Chennai Converted from : BSNL Converted on : 20/06/2015 Current Network:...
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Address:Mumbai City, Maharashtra

I have registered a complain with Vodafone for poor 3G connectivity at my residence in Chandivali, Powai for past 5 months. I have 3 post paid connections each with 3G enabled plans. I would have written at least 5-7 emails to their customer care including appellate & nodal officers however issue remains unresolved. The reference docket no. [protected]....
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S
Sumesh Pandey
from Mumbai, Maharashtra
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Rs.50 Deduction without any intimation

Address:Raigad, Maharashtra

Dear Sir, I have 300 M.B data plan for 28 days. I downloaded a 13 M.B video clip from youtube. But after one day I found my main balance was deducted by Rs.50. I call to customer care, he replied me that you had downloaded the video from a chargeable site. But how it is possible there was no any such message displayed on that site....
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Address:Mumbai City, Maharashtra

Hi This is ganesh from prabhadevi i am vidafone post paid user I geeting so much problem while using this post paid they wer not treating proper solution and requurements if customers My balance bill is now 3750 something around Bt bt 3 weaks back i paid the 1000rs in kiosk machine at prabhadevi branch Bt i got the 300rs bill instead of 1000 that time i met the senior of the branch exiqutive they had taken reciet xerox and i given...
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H
harshavardhands
from Bengaluru, Karnataka
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Changing tariff plan without customer knowledge

Address:Bangalore, Karnataka

I haven't activated any tariff in vodafone. My call charges are V2V 50ps/min and other 60ps/min. Now a days it changed to 1.4p/sec and when i asked customer care they are not responding with proper answers. When every we go to other state, they will sending tariff plans but when they changed the plans in the local state, why they haven't intimated in the same way....
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Address:Bangalore, Karnataka

I am not able to connect to the customer care executive.One of the most worst Customer service i have come across.For more than a month i was trying to speak to the customer care executive to deactivate a service but everything was in vain. I am from karnataka circle.Everytime the IVR will ask to press 9 to connect to an executive, but if i press it will not get connected. WORST CUSTOMER SERVICE....
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R
Rajivrkj
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payment query

Address:New Delhi, Delhi

my Current Bill was INR 445 but i had mistakenly pay you via your website INR 4, 445 by online, request you to please refund my extra amount INR 4, 000 Transaction ID DICD[protected] i have provide my A/C details on 25 June via telephonic & as well as by mail but where is your specialized Vodafone care team???????...no call & mail from that team your both reference no [protected] & [protected] Today i called-up your executive said...
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V
Vodafonehate
from Mumbai, Maharashtra
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False Internet data deduction

Address:New Delhi, Delhi

I recharged for 650 MB data within 20 hours without using any data I get a msg 350 MB has been deducted and again within an hour 250 MB. After trying to register a complain for one whole day and failing at that I gave up and recharged my mobile with 300mb. On complaining again about the 650 MB data, they converted my data usage back to previous plan and my 300 MB recharge went God knows where. This they have done previously too 8 months back....
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M
modanishivam
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect information in online store for bonus card

Address:Jaipur, Rajasthan

I recharged my mobile with Rs. 84 bonus card and didn't received the mentioned benefits. I even talked to customer executive through live chat and they accepted that this was their mistake and told me that they could not do anything about it. When i recharged their was only one recharge of 84 but when i visited the site again their were two recharges with same rate 84. I have snapshots as proof and copy of chat....
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K
karanmonga14
from New Delhi, Delhi
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Vodafone Wrong Info Fraud

Address:New Delhi, Delhi

I an old customer of Vodafone and I am more than disappointed being one. Every time they come up with something which annoys me and irritates me and this time I must sue them. For a good long time Vodafone provided 300 mb data @ Rs.91 for 21 days, without any intimation to the customer they reduced the validity for the pack to only 10 days. I recharged for the same amount and realized that they have fooled me again. They can send hundreds...
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G
gauravdutta
from Delhi, Delhi
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Bill issue and custcare rude behaviour

Address:New Delhi, Delhi

I’m writing you to complaint about my number [protected]. This is to inform you that my new bill generate and it’s aprox 486 and when I called to customer care for my bill details then I know that Rs 75 charged (Roaming Pack). Month of May and June. And also 5mb data charge Rs 24 in my bill, then after I told him that executive to give me proper details but he disconnect my call suddenly. Again I called customer care and told for disconnection...
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Hi I am Tarun my mobile number is +91-[protected]. I have been using Vodafone services for 5+ years want to share my experiences with the service in last one month. 1. I have asked for a data pack which was activated with in 48 hours but this was done without providing basic GPRS mobile services. 2. I have asked how can you activate a data pack without Internet service for which I got my GPRS service activated but deactivated my mobile data...
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J
Jenny Jennifer
from Thiruvananthapuram, Kerala
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bad network from a week

from a week my 3g pack is not working properly, my number is [protected], I am unable to surf properly the connection gets lost in in a minute this is troublesome and should be corrected soon because this is very disappointing from your company -"VODAFONE"....
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