Vodafone India Complaints & Reviews

I am using one corporate connection of Vodafone and from that relation I got one broadband SIM ([protected]) from a Vodafone sales executive. As I am not staying in billing address presently, I requested for EBILL. But when I did not received any bill statement in my email id, I contacted Vodafone customer care & found my email id wrongly update in their system. My correct email id amajumder.[protected]@gmail.com & wrongly updated email id is amajumder.[protected]@yahoo.co.in. They took my complain & assured to correct my email id. But not corrected. As I was not getting the bill on time, most of the time I missed the payment & service got disconnected. Few months I paid late payment also. Few days I was hospitalized & was in bed rest. So I was not able to follow-ups with Vodafone care few months. In June 2013, I object to not pay the late payment & asked to rectify the issue & bill. Again they commit to rectify the issue & delete late payment charge. Next month, same story repeat again. Then Vodafone customer care asked to visit Vodafone Store to correct Email Id & asked to pay bill amount except late payment charge Rs. 100 to active the service. Vodafone customer care commit to delete late payment charge again & re-active the connection but asked 48 hrs for that. As committed I paid the bill & wait 2 days. Connection not restores. Vodafone Care then requested another one days. I wait another 5 days but connection not active. I informed Vodafone customer care to disconnect the service. After that conversion my connection not restored & I did not used that connection for a second till date but yesterday I got a call from Vodafone recovery dept that I am having due bill of Rs. 1600 approx. When I refused to pay, Vodafone executive (lady) was shouting on me & using rough language. As per her, service may be de-active but broadband SIM No is active in their system. That for I have to pay the bill whether I use the service or not, that does not matter. Kindly suggest as I don’t want to continue with Vodafone service personally & don’t pay the bill for what I hadn't used.

Im having vodafone mobile#[protected] & [protected], i paid 1000/- each for this number i was having billing amount of rupees-1800/- & 1400/- respectively, vodafone collection executive called up and ask me to pay thousand rupees for each number and said he will give me waiver of 800/- & 500/- for my numbers and i have done payement also but after 2 day there was only 500 waiver for [protected] and they have disconected the servives also for 300/-rs payement is this the way vodafone treat customer and when i have called the person for query he give mobile number of vodafone employee and ask me to confirm with her she was pooja with mobile number [protected], when i have called her she says im not concern with this and simply disconnect my line and she dosent even lift up the call even the exec name haneef with mobile number# [protected] is not lifiting the mobile, and pooja says that kindly call vodafone customer care or vist store because we work for idea... Is this the way... I request vodafone and consumer fourm people to look into this matter, because of this i lost many calls which was important i need urgent action on this..
Thanking you
Amarnath tiwari

hello everyone...my mob no:[protected] residing in the state of kerala.i have done a recharge of Rs195/- on 18/102013 by the information got by the customer care that if you want to know your balance then you only have to dial *121# and after dialing the same, got the msg as 22%discount on 3G GPRS pack as 1gb internet for Rs195/-and i have done the recharge on 18/10/2013 and waited for one hour but didnt get any activation msg.i decided to call the care team and wen i told the incident abt this Rs195 recharge they are telling there are no any offers for that amount...i sincerely suggest all the people in india, PLEASE DONT TRUST VODFONE as the informations they are spreading by msgs are entirely different from what the customer care team speaks.if there are no any offers by which the way the care team informed me then iam asking why did they recharged and debitted the money for the same amount.PEOPLE BE AWARE THIS TELECOMMUNICATION WILL LOOT AND CHEAT YOU IF YOU ARE NOT AWARE OF YOUR RECHARGES...

sir, i'm using Vodafone 3g for last 2-3 months. but in last few weeks the network of this service in my locality has dropped drastically. it's speed has dropped below 2g speed.. i have spent a lot on this service but now it sucks.. some people in my locality are saying that there's a scandal going on in the network provider in my locality. they have took away some precious parts that help in functioning of the 3g signals... please help it or tell a way to file case against this company workers online.. this i going to ruin the company...

To the concerned, This mail is with regards to a mobile number - [protected], from which I have been getting continous missed calls on 17th Oct, 2013. When called back the guy (apparently) uses abusive language and mentioned that he is calling from Bhusawal. Request you to please look into this issue, your help would be appreciated. Thanks, Sumesh Nair

Hello, On 12th Oct i have recharged with 16r for 80mb internet pack, and same was processed by Vodafone, but when i connect to internet and try to browse web pages, internet is giving error message saying the webpage is not available, immediately i called up customer care for help, i got revert saying the data team is busy, so call us after 30min, i did call later on and requested for call back option also . when i called second time i did reach data team, the data team listen to my complaint and said call us from different number, we will help on your Vodafone number as i was trying to connect internet thru my laptop. so i called them from different number, they were trying to help me, they give some option which i did in my laptop, even though the net was not on my system. so again i have to call customer care to reimburse my money, as i was not able to browse net, again they said the data team will help, so i requested for call back option and gave my timing (after 9:30pm on Monday (14th Oct), they did not call me on same but they have called on Wednesday morning 9.50, so i have requested them to help to connect net, but they have told me non of the pack are active in my number, i am surprised to listen that, However there might be two reasons 1. The data pack valid for three days only. 2. They never activated my plan at all. i have explained same to data customer care, but they ask me to complain in customer care. So i am complaining here for the money what i have lost, and also on negative service 16 Data package, and call charges for reaching customer care from air tel number:-around 35inr.

I have activated my internet data plan of rs. 96 on my no. [protected] on 17 oct, 2013 via calling vodafone care no. 111 now as per plan told by by your system was 650mb @ rs.96 for 21d but i get only 500 mb Now i want rest 150 mb back to my a/c. This is ridiculous that a no. that is made to take care of customers is itself telling a wrong thing. Its cheating i will go to consumer forum

I'm using a postpaid connection with no internet plan. I use wifi all the times. I've been wrongly charged around 200rs for internet usage as I've haven't used any GPRS internet on my mobile. I don't even own an android phone. My phone does not have any background internet process. I googled on vodafone complaints and i saw many users getting randomly charged for wrong internet usage. I've heard this for airtel and i can't believe vodafone has started charging users with random amount. This is serious un-professionalism. Apart from this, the vodafone customer care is a big joke. I made a complaint and i got a reply after 3 days in which they mention they called me thrice whereas, i never got a call from them. Secondly, the illeterates mentions in the email that, all phones when purchased comes with built-in internet settings. Are they even IT qualified ? I'm not paying my bill until this wrong charge is reversed. My complaint ID is :[protected] Not Thankful for the unprofesisonalism and loots...

hi. my company name is THE PLACEMENT, working at jodhpur.we have 12 connection .i spoke ms komal, regarding our prob.but still we have not received solution.your company charged net uses witch we never used.And your company bard our few no.i request you so many time but no result.your company charged 30 rs for joke witch we already closed 3 month back. but still you are charging.If we payment cash on your store it reflect after 24 to 36 hr, i[censored] have any solution let me know. otherwise thank u so much.

Hi Vodafone, I am currently residing and working at Chennai I more frequently get disturbing and irritating calls from the number : [protected]. But when I call back the above number is switched off or its not reachable. So, kindly trace the mobile number with address and name details. Do mail me the details at :[protected]@gmail.com Thanks Ashiq

on 16.10.2013 at 1:00 am I recharged my mobile no. [protected] with Rs.350/=. Before that I checked through your offer at *121# that by recharging by Rs.350/= I will get full talk time plus 1212 secs. of free talk time. But after recharging through paytm with Rs.350/= I got only Rs.311/=. Please look into the matter soon so that I get the full amount. Regards. Susanta Kr. Goswami [protected]

hi am somashekar am customer using vodafon pre paid sim for mor dan 2 yrs . i got a call from customer care promising to giv bst plan n post paid connection . as soon as i shifted to post paid i ve nt been given dat plan as dey had stated. had stated wrong traffi plan n misguided me to fulfil der monthly target . i had a worst experienc from vodafon so i am suggesting ma frndz to port to other netwrks .so plp be cautious wit bloody vodafon plp. they hav brand name so dey r playing accordi to der wish . let us teach dem lesson n mak plp aware dat vodafon s worthles jaz dey hav goodwill but nt customer sincerity.

I m rajat from agra, my vodafone mobile number is [protected], i hv been trying very hard to get my problem resolve but customer care service is unable to get it right instead of getting it right they hv been very harsh and talking rubbish n sometimes they use a slight abusive language, the message problem is creating a great problem for me i[censored] could help out plz get it soon other wise i will get it portable or throw it nd get a new sim.

As per the authentic codes of Vodafone, I checked the best deal offers by typing *121# from my phone. It showed that on a recharge of Rs 58, I will get 500 MB of mobile internet data, for 15 days. I did that, but I got only 385 MB valid for 14 days. I called the customer care immediately and they said that it will be rectified within 24 hours. After 24 hours, nothing happened, so I called again and now they tell me that I will not be given the remaining 115 MB because the offer is 385 MB for Rs 58 only. This is unprofessional, Cheating and fraud. Not to mention, the decisive advertisement by the Company.

Respected sir, My vodafone Lapu no [protected]. There seems to be a tendency of not providing easy load by your distributor even after constant requests, this not only affects my business but also of VODAFONE co. please ask your distributor to send his (visit the shop) person daily. I add one old invoice cum deliveru chalan cum receipt image. Thanking you, 'DEY ELECTRONICS', Bagampur, Hooghly, West Bengal, Pin-712306. Mob No.-[protected].
Distributor Name, Address & Contact No.--- SIDDESWARI AGENCY, Vill.- Paschim Baruipara, P.O.- Baruipara, Dist.- Hooghly. Mob. No.-[protected], [protected], Ph. No.[protected].

respected sir i pankaj bhardwaj using my vodafone number [protected] from last 7 years an this number is in prepaid but due to scrach in sim it get break so iwent to vodafone store which is mohali punjab your coustmer care executive are given me a new sim by saying that in this number we cannot given this number in prepaid you have to take it in postapid and change it in prepaid after sometime my compalints are that as below 1 how much time you will take to convert it into prepaid. 2 as when i take this number internet setting are recived and it will automatically syn my data and working and my useage is over to limit kindly check my detail bill and properly given me detail bill on my email i.d :- [protected]@yahoo.com 3 kindly arrange me a call from your senior executive so i have to expalin brief my complaint or i have to restirct my connection and no need to use your services please also suggest me for that

This complain is regarding of improper deduction of amount rs 100 from my no.[protected]. Customer care representatives are telling that I hv downloaded some so files which I actually never opted. Inspite of dat when I tried to call or ask which so files I hv downloaded plz give me details of it or mail it on My I'd den they took call on hold saying dat we were transferring to ours senior and den after dissconnect d call very bad response ...I m really so much harrassed by being customer of dis bloody company

Email: [protected]@gmail.com I had lost my mobile some days back and requested for new SIM card after that. Since I am using new SIM, states facing weird issue of calling some of my friends number. 1) I can connect to Vodafone customer care (e.g 111/198), it says call ended. 2) Can't dial any landline number 3) Can't dial Docomo mobiles 3) Can't dial STD Airtell number I have visited nearest Vodafone store and...

In record [protected] airtel dth in the name of anuradha karki, since last 3 years or so, and anuradha khati, in record of indane gas consumer no. 13879, since last 10 years or so, and mini store saying that this no. belong to pradeep rai, how come this can happen, whose fault it can be, whether its the shopkeeper mistake/fault or some one from vodafone staff include in that, i will have to take this matter for further to get my sim back, and take the action against the wrong doer. Why don't vodafone calls the same no. and if so called pradeep rai picks the phone, i will giv up.

Sir mera mobile no.[protected] hai jo vodafone postpaid ka tha jisme meri 500 rupaye ki securtiy jama karbayi thi. Ab ise mene airtel me mnp karba liya hai. Aaj mujhe airtel me 3 month hone ja rahe hai .lekin meri securtiy feesh abhi bhi nahi aayi hai. Sir please help me. Sanjay singh/rajvir singh vill devtariya post akbarpur kot aliganj etah pin 207247