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Vodafone India Complaints & Reviews

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Updated: Dec 31, 2025
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Vodafone India reviews & complaints page 1087

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D
dbsatghar
from Mumbai, Maharashtra
Apr 13, 2013
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Address: Mumbai Suburban, Maharashtra

REFIL PAID ON 11.04.13 AT 10:30 PM OF RS.451 TO VENDOR FOR IPAD SIM [protected] NOT YET REFILED.
AVAILABLE BALANCE SHOWS ZERO. SINCE IT IS A IPAD SIM WE ARE UNABLE TO LOCATE TRANSACTION ID.

PLEASE CLARIFY THE STATUS OF MONEY SPENT ON REFIL OF IPAD SIM FOR 3G.
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    C
    contactarvi
    from Delhi, Delhi
    Apr 13, 2013
    Resolved
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    Resolved

    Address: Gurgaon, Haryana

    Please read if you are planning to buy any kind of mobile (Voice /data) services from vodafone india. If you buy mistakenly, do not expect any service from customer care, nodal officer and appellate authority:

    Please read the detailed story to know how vodafone people put every effort carefully to harass its customers. I think they should change their slogan to happy to harass from happy to help.:

    I had taken a 3g connection [protected] from vodafone (In gurgaon) in january 2012 with 3 month advance rental plan in rs. 1950 which got activated on 28th january. As i did not like the performance, i sent communication to customer care on 9th april that i do not want to extend the services and requested them to stop the services at the end of three months of my package for which i had paid advance rent. They advised me to go to vodafone store for any disconnection request.

    I went to vodafone mini store on 24th april from where i had bought the connection. The address was also included in the list of stores sent by vodafone care. They advised me to go to another store for disconnection request.

    On the very next day, i went to that store (I. E. On 25th april). They said i would have to bring the id proof and residence proof for the disconnection request. I again went to the store on 26th april 12 with the documents, i was surprised and shocked to know that i was required to shell out about rs. 950 to get the connection stopped. When i questioned them, i was told that my billing cycle has been changed from 22nd to 21st and new bill has been generated. I asked them that i have already paid for three months in advance and the rental should be valid until 27th april on pro rata basis even if the cycle has been changed.in turn, they said they can not do anything as the bill has been generated and i have no choice than to pay that bill.

    I did not pay and wrote to the vodafone nodal for stopping of services and dispute in the bill. A nodal officer called me up and we mutually agreed upon for the final bill of about rs. 250. Though that amount was also not valid, to get rid of that i agreed to pay. As i had bad experience with the stores and i was unable to pay online as it was showing invalid number, i requested them to collect the cheque from me. No one came to me despite of my followups and i also forgot to pay those 250.00 rupees.

    Story did not end there:
    After about a year on 28th march 2013, one of my other vfone postpaid connection stopped working all of a sudden. As i am very punctual in paying the bills and moreover i had been paying the bills in advance and my last bill was rs. 87 in negative. When i spoke to customer care, they told me that i have not cleared the dues of rs. 950 (Instead of rs. 250) on another no. [protected] in april 2012. Thats why the services have been barred. They gave me a no. To speak someone for the issue but despite of my repeated attempts, i could not either connect to that no. Or the person did not pick. I wrote to nodal care, sent follow up emails and requested them to collect the cheque of valid amount. Then wrote to appellate, and follow up email, no one responded. There is always a auto reply with in 5 mins. Of any email but no one actually responds. My connection is now dead for more than 10 days and the people responsible are not replying at all.

    I am sharing this as a web feedback on vodafone for everyone to know how vodafone deals with its customers. If anyone still has any courage to buy connection from vf, will atleast be prepared for the level of services in the future.

    Thanks.
    Arvind
    Dec 2, 2016
    Complaint marked as Resolved 
    Verified Support
    Apr 15, 2013
    Vodafone India Customer Care's response
    Hello Arvind,

    Please share your current and alternate contact numbers with us at http://bit.ly/ZrqoQq for us to assist you in the best possible way.

    Regards,
    Vodafone Customer Care, Delhi & NCR

    Vodafone — Connection inactive

    Hi,

    I have lost my cell phone on May 14, 2011 & subsequently gave call to vodafone care to block the sim and reissue me the new sim (moble no [protected]). I received new sim on my billing address on May 17, 2011. Till now I was fully satisfied with Vodafone services. The sim i received was deactive due to security reason and I was directed to call @ [protected] for activation, which I did immediately on May 17, 2011 at 11:00 PM. However, despite assurance from customer care executive the sim is not activated. I again contacted the executive thrice on May 18, 2011 requesting activation result only assurance.

    I have mailed to respective nodal officer as well, but there is only mail acknowledgement.

    I am unreachable and not contactable to my social & business network since May 14, 2011 and seems Vodafone does not care.
    My billing history is clear all dues are duly paid within time still such pathetic service.


    Anil
    Mumbai
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      M
      Mohammad sameer Sunny
      Apr 13, 2013
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      Address: Ashoknagar, Madhya Pradesh

      sir i am mohammad sameer sunny.Mobile no.[protected]..sir I have bought a new samsung galaxy grand i9082 hand set.vodafone offered 3G 2Gb-2Gb data for 2 month .but sir they give 1st month 2gb data but second they will not give .I will complaint 2 times on vodafone coustumer but sir I have not any solution so please help me..
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        A
        Anonymous anon
        from New Delhi, Delhi
        Apr 12, 2013
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        Address: Uttar Pradesh

        Continuous blank calls and eve teasing from... [protected]. Please track the number holder and arrest him
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          P
          prasahct
          from Chennai, Tamil Nadu
          Apr 12, 2013
          Resolved
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          Resolved

          Address: Tiruchirappalli, Tamil Nadu

          Sir/Mam,
          Last month[protected] i was activated 3G Internet pack ( RS .102 -- 300 MB). But i can't access the Internet still date. And i was keep on touch with vodafone customer care, they said this is network problem we resolve two days. But problem not yet rectified still now. So i requested customer care peoples, Refund my amount. But they said it is not possible and they will resolve soon. So i request you to please help me how to proceed next?.

          Regards,
          S. Prakash
          Mobile: [protected]
          Dec 3, 2016
          Complaint marked as Resolved 
          Verified Support
          Apr 13, 2013
          Vodafone India Customer Care's response
          Hello Prakash,

          Thanks for speaking with our executive. We will get back to you with an update at the earliest.

          Regards,
          Vodafone Customer Care, Tamilnadu (Except Chennai)

          Vodafone — 3G INTERNET CONNECTION

          I have subscribed a 3G internet connection from vodafone No. [protected] after seeing the advertisement on TV during the world cup. The representative visited my place and presented all false claim that the connection they gave me, will have speed upto 21. MBPS.

          You will be surprised to know that the leave the speed aside, I am even most of the time not getting the 3G connection. Usually it connects on Edge where the speed is between 0 to 10 kbps.

          Shame on vodafone ............. All FALSE CLAIMS to trap the innocent people.

          zakir

          Vodafone — connection to the internet

          Hi Vodafone,

          Since your customer call center can not reply to a simple letter of complaint, about a problem I have been having with the moden stick your staff sold me. I have been doing my own investigation into this matter.

          1) I have been having trouble with the modem broardband stick with connection for a very very very long time, I have spent 6hours in total calling your customer care service csnter. the most recent conversation I had was with a lady by the name of Katrina from Techical Surport. As I sad above I have spent 6 hours calling Vodafone, in total 11 phone calls. I have been told that, a) I should have never been sold the broardband modem stick in the first place as the covrage area, Rotorua, has a bad signal rate. b) We will send out a disk that you can load onto your computer an that will help with your connection. c) Yes, Rotorua is in a bad signal area and dail up is the only option via Moden Sticks d) Your staff at the local store said that because of the Mountain range around Rotorua is stopping the signal.

          But according to Katrina, your call center staff lied to me and infact, Rotorua is in a good signal spot...so in short, 4 members of your staff are telling me one thing and then I have Katrine telling me it is not true and that Rotorua is ok for a signal. Then please can you tell me why I can't even stay connected to the internet. I have been keeping a note book handee and every time i crash off the net I write the time and usage. 80% of the time I get...Internet connection can not display the webpage...No Sim found...or an RAS error code. And when I am connected to the internet my usage has been wrong, I have video footage of Vodafone overcharging on a 14.5mb update i had to load and Vodafone sad I used 120mb, I have video footage of taking over 20 minute to connect to the internet, I have video footage showing I opened up the internet, and HP, company i tried to download a programme off said i wasn't connected, but all the time I was on (or thoughtI was on) Vodafone charged usage even though i wasn't connected.

          There has been 2 times that Vodafone tech's have tried to fix my broadband, but to no avail, the last time Katrina and I spoke was on the 8/3/11 and the call lasted 66mins 46secs at 1426. katrine even told me that there is a problem with one of the stations in Rotorua and the tech's will be working on it.

          Katrina also told me that it is in my contract that when broardband fails, that I will be surplied dail up. ummm...I have looked at my contract and can't seem to find anywhere where it says that. please can you forward to me the contract Katrina was refeering to so I can see it. As my contract I have states Broadband only.

          I would also like a full printout of every connection with the usage for the last 2years 3 months, a copy of all the bills I have been sent, Copy of the credit limit charges I was billed.

          Dean Norman
          76 Tarewa Rd
          Rotorua
          NZL

          Vodafone — Connection Problem

          My name is Sonam & i am using a Voda Phone mobile no [protected]. The problem which i am facing with this connection is that whenever i recharge my mobile,my balance gets deducted.I have talked so many times in your customer care but of no use as they are saying that because of Internet using my balance get deducted but i clearly told that executive Mr. shammi that i use Internet only when i recharge Internet access card but that person do not understand my concern and i have not use Internet on that particular date which he talks about. I am now requesting you through the email to resolve my problem on priority other wise i will have no option left except changing the no to any other service provider.This is happening since last two months & non of your support are able to solve my query

          An early action is anticipated from you.

          Regards
          Sonam
          [protected]
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            C
            Complainant22910
            from Mumbai, Maharashtra
            Apr 12, 2013
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra

            Please provide the incoming and outgoing call details for the number [protected] and for the month jul '12 to feb'13.
            Jan 31, 2017
            Complaint marked as Resolved 
            Verified Support
            Apr 12, 2013
            Vodafone India Customer Care's response
            Hello Shalini,

            Please be informed that the mentioned number is registered under different user name. Hence, any changes/request for the respective account should be routed only through the user’s registered email-id. The user can email us at corporate.[protected]@vodafone.com

            Regards,
            Vodafone Customer Care, Mumbai
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              J
              Jignesh J Nagda
              from Mumbai, Maharashtra
              Apr 11, 2013
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              Address: Mumbai City, Maharashtra

              this is what i had gone through all the days, on saturday i bought lumia 820 and vodfaone offer was written on back of the box too andnow vodafone is saying service over and in its own website https://www.vodafone.in/phones/pages/nokia_overview.aspx?pid=172&cid=mum the offer is mentioned 30 april 2013, and 198 help person say 31 march 2013 the offer ended, vodafone is cheating now not to give the service and from tuesday i have been forced to call them mail them and visit their stores, all below i mailed them to their each officer but no on is replying me correctly, on wednesday +[protected] this number call i got yesterday at 11.13 and that person told me he will call back in 24 hrs now why didnt he call its 11.56 now, i need compensation now what trouble i had gone through because of vodafone,
              Welcome to Vodafone Chat !
              Thank you for your patience, a Vodafone Service Desk Agent is now available.
              {Kalpesh} Good Afternoon. You are chatting with Kalpesh. How may I help you?
              {Kalpesh} Hello sir, how may I assist you?
              {jignesh nagda} i want to know about my complaint
              {Kalpesh} I will definitely help you with it.
              {Kalpesh} May I know the complaint number please?
              {jignesh nagda} what about my answer now its 24 hrs over still i didnt call from ur side +[protected] this number call i got yesterday at 11.13 and that person told me he will call back in 24 hrs now why didnt he call its 11.56 now
              {Kalpesh} I regret the inconvenience caused to you.
              {Kalpesh} Are you inquiring for the same number: 98201*****
              {jignesh nagda} ya
              {Kalpesh} Let me go through your account.
              {jignesh nagda} i mailed to nodal and all but no one is replying, what cheating is going on can u tell me
              {Kalpesh} May I please place the chat on hold, while I retrieve this information for you?
              {jignesh nagda} ok
              {Kalpesh} Thank you for your permission.
              {Kalpesh} Thank you for your patience.
              {Kalpesh} Before proceeding further for the security verification of your account, may I know your-
              1) Date of Birth and
              2) Alternate number as registered with us?
              {jignesh nagda} 7 *****
              {jignesh nagda} 21*****
              {Kalpesh}
              Thank you for providing the details.
              {Kalpesh} Be rest assured sir, your complaint is still open and our team will investigating on the same and you will get revert by 15-Apr-13 11:16:35 with resolution.
              {Kalpesh} Our team will again call back you by 15-Apr-13 11:16:35 with resolution for your complaint.
              {jignesh nagda} boss i m not waiting till 15 april
              {jignesh nagda} check oput ur website now
              {jignesh nagda} https://www.vodafone.in/phones/pages/nokia_overview.aspx?pid=172&cid=mum
              {jignesh nagda} see the offer is given and i m not getting it why for what the hell kind of reasons,
              {jignesh nagda} topday i want answer or i m going to vodafone store and will demand every answer why vodafone is foolingnow
              {Kalpesh} Okay.
              {jignesh nagda}
              i bought lumia 820 on 6 april 8.30 pm and on sunday one person confirmed me it will be activated by tuesday
              {Kalpesh} Kindly be online till I confirm.
              {jignesh nagda} than till now why it is not activated
              {Kalpesh} May I please place the chat on hold, while I retrieve this information for you?
              {Kalpesh} Thank you for your patience.
              {Kalpesh} Sir, as per the complaint our team is working on the same and the issue will be resolved by 15-Apr-13 11:16:35
              {jignesh nagda} why all this harrasment to me, if today i m not getting any answer than i want concession, calling at help line, wasting my time and now i have to leave my work and will forcely go to vodafone store, my days payment will be cut and who is going to pay for all this, this is very very bad service,
              {Kalpesh} Sir, as per the complaint our team is working on the same and the issue will be resolved by 15-Apr-13 11:16:35
              {jignesh nagda} i m going out on 13 april and i[censored] call me i will on roaming will u pay the roaming charges
              {jignesh nagda} i want it today and today itself, or i m making a police complaint or u give me refund for all this day calling and wasting time wwith u as u gave offer and not giving it
              {Kalpesh} Then you need to visit the Vodafone store only if you want the resolution today.
              {Kalpesh} Thank you for contacting Vodafone web-chat. Have a nice day.
              {jignesh nagda} is vodafone going to pay for all this days from tuesdays till now , if we get late in paying our bill u charge dues on this now vodafone is delaying the service,
              The Vodafone Service Desk Agent has left.

              why did this person closed chat directly as i was writing to him what is this, is this the manner o[censored]r happy to help, is this way vodafone happy to help by directly going back not answering till the customer is online or talking with him

              WHAT KIND OF SERVICE IS THIS i[censored] cant answer than for what all this help line and chat and all, why is vodafone making fool to us, today i m going to vodafone store and fight there and will shout in all people what fool these vodafone is making of people , this is totally hell kind of service u all r providing us, i want compensation for these days i got harrashed through ur unmannared peoples, i will raise this complaint now to dot and TRAI also , all these suffering i gone through, why is the offer given on website is not activated,

              check out these referance number these people who talked with me gave all wrong informaation to me,
              59338496 sandip mourya this person gave me wrong referance number,
              [protected] farha
              these people say that scheme is over on 31st and than why ur vodafone website is saying 30 april 2013, what kind of fool r u all making us, i have pasted the link o[censored]r own website, and now ur person saying 15th april i have to wait for what, why this cheating, if vodafone is not able to give the service than ok give me compensation now for all these day i have suffered

              or i want it to be done today itself on thursday itlself

              all these chat and number i will mail to TRAI and dot and consumer complaint, what type of fool is vodafone making to customers
              Nokia Lumia 820
              Rs 26902
              Terms & Conditions: click here

              2GB 3G per month for 3 months. For Punjab & Orissa, 2G data will be offered instead of 3G. Offer Valid till 30thApr'13

              Vodafone — GIVE Wrong information

              SIR,
              I HAVE VODAFONE MOBILE CONNECTION. MY MOBILE NO IS [protected] ON 8TH FEB, I HAVE ACTIVATE INTERTEN SERVICE WITH 21 RS AFTER SWOME TIME I GOT A MASSAGE HELLO, AS PER YOUR REQUEST RS 21 INTERNET PACK HAS BEEN ACTIVED ON YOUR PHONE. YOU HAVE 350 MB DATA FREE FOR 4 DAYS. BUT MY INTERNET WAS NOT ACTIVETED WHEN I CONTACTED VODAFONE ESECUTIVE, THEY WAS TOLD ME WAIT FOR 24 HRS & IT WILL BE ACTIVATED, AFTER 24HRS, WHEN AGAIN I CALLED, THEY WAS AGAIN ASKED TO WAIT, THIRD DAY, I WAS TOLD THAT I DON”T WANT USE ANY MORE SERVICE OF YOURS . THEN I HAVE USED PORTBILTY SERVICE FOR CHANGE SERVICE PROVIDED, AFTER SOME TIME VODAFONE CALL ME AND ASKE ME YOUR PBOBLEM WILL SORTOUT AFTER SOME TIME BUT THEY NOT TAKE ANY ACTION ABUT MY PROBLEM THREE DAY VODAFONE NOT GIVE ME PROPER INFORMATINO, THREE DAYS VODAFONE MAKE ME FOOL AND THEY ARE NOT READY TO GIVE BACK MY MONEY,
              SIR, THE MATTER HERE IS NOT OF 21 BUCKS, BUT THE WAY THESE COMPANIES TAKE THEIR CUSTOMERS FOR GRANTED. WE REQUEST YOU TO TAKE SOME STRICT ACTION AGAINST THIS COMPANY, AS MANY PEOPLE MAY BE SUFFERING WITH SUCH BEHAVIOUR OF THIS COMPANY.HOW CAN THEY DEDUCT MONEY FROM ANYBODY'S ACCOUNT & GIVE USELESS RESONES FOR THE ACT.PLEASE SIR, TAKE SOME ACTION AGAINST THEM & TEACH THEM SOME LESSONS.

              THANKING YOU
              WITH REGARDS
              RAHUL [protected]
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                N
                Niranjanagu
                from Ponnampet, Karnataka
                Apr 11, 2013
                Resolved
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                Resolved

                Address: Kasargod, Kerala

                Dear sir,

                I am customer of vodafone kerala, but today i have no network in my mobile and the following message displayed
                "sim card registration failed"
                My mob no. Is [protected]
                So i humble request to u please solve my problem as soon as possible.
                Please re activate this mob. No.

                Regards,
                Dec 2, 2016
                Complaint marked as Resolved 
                Verified Support
                Apr 12, 2013
                Vodafone India Customer Care's response
                Hello Niranjanagu,

                Please help us with your current and alternate contact numbers at http://bit.ly/10PIM71 and we will get back to you with assistance at the earliest.

                Regards,
                Vodafone Customer Care.

                Vodafone — outgoing calls failed

                Myself Aanchal Sharma, mobile number [protected] has been using this no since past 4 years .From 14th may 08 my outgoing calls are failed .i would like you to check my account as soon as possible.

                Vodafone — non registration

                I have bought new vodafone sim 5 days before & it was activated that day it self But next day I got the massege that your outgoing calls are stopped due to your scan photograph.I had sumitted new form again on 23rd Nov to dealar with my original photo & dealer gave it to distributer on 24th Nov still my outgoing calls are not started & today I again got the sms that your outgoing calls are stopped fillup the new form then I try to call in vodafone galary But today no exicutive is attending my call.
                I pressed correct button (key 9) but that recorder again repeats instead pf transferring call to customer care exicutive.
                sir
                iam in anilkumar iam in using for vodafone no my no [protected] last 2 daya is not going or in coming
                withot infom is disconiction is very bad srivecs tacke for acction sir thanks for Anilkumar
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                  D
                  Debojit Saha
                  from Kolkata, West Bengal
                  Apr 11, 2013
                  Resolved
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                  Resolved

                  Address: West Bengal

                  Hi Team ,

                  I am deeply disturbed by vodafone postpaid as they overbilled me without any reason.After repeated enquiry I received no solution... I would like you all to please go through the below mail and Assist me.. I am purely not willing to pay the unnecessary bill to the company at any cost.

                  Please view the below mail , I send it over to vodafone

                  Hi Vodafone ,

                  I would like to introduce myself , I Debojit Saha was a part of corporate connection vodafone ( Number :[protected]). As already discussed previously , there was a immense problem with billing . To cut it short i use to also use 98 rs. 1 gb data plan with it. Suddenly , one month I received a bill amount of 2000 showing that i have exceeded the limit of 1 GB which is not the case.

                  Now , you all are forcing me to pay the bill. I discussed this issue but i came with no solution . it looked vodafone has opened a company for cheating and robbing customers , specially postpaid. After that I never paid the bill , i told to disconnect the vodafone connection all together. But , that does nt happened. what they did , is that , they stopped my both incomming and ougoing facility but they were still billing me...

                  Now my bill stands , 2706 rs. Now , you all are sending people in my house , to threat that legal case would be posted against me , if i dont pay the bill. person that came to my house ( Joy Mondal - his contact number - [protected]).... And he threatened and told my family members to pay that unauthorised bill within 15th of April , 2013 or legal Action will be taken.


                  I am thoroughly depressed by the cheating policy of the company , willing to pay the bill and close my connection with this company.

                  I will pay only 2200 rs. as because after that I was not able to either make calls , or recieve calls, so i wont pay for that at any cost..

                  Please disconnect the connection[protected] and let me know how should I pay the amount 2200...Should I go and pay in vodafone store ,or through machine...

                  Regards ,

                  Debojit Saha.
                  Dec 24, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 11, 2013
                  Vodafone India Customer Care's response
                  Hello Debojit,

                  Please share your alternate contact number with us at http://bit.ly/ZaWxyI and we will get back to you with assistance.

                  Regards,
                  Vodafone Customer Care.

                  Vodafone — VODAFONE IS USING FAULTY MACHINES TO CHEAT THE CUSTOMERS

                  OM
                  Dated : 6th August 2009


                  To,

                  The President Of India

                  Respected Madam,

                  VODAFONE IS CHEATING THE CUSTOMERS.

                  VODAFONE IS INSTALLING FAULTY MACHINES AT ITS STORE OUTLETS WHIICH ACCEPTS BILL PAYMENTS. DUE TO THE FAULTY MACHINES, THE PAYMENTS DONE IN THE MACHINE ARE SHOWING WRONG RESULTS AND THE EXCESS MONEY IS BEING POCKETED BY VODAFONE.

                  I deposited Rs.300/- against the payment of my mobile phone No : [protected] at a Chembur store outlet of Vodafone but because the machine was faulty the machine registered on Rs.100/-

                  Now, Vodafone is not refunding my Rs.200/-

                  WE SINCERELY REQUEST YOU TO BLACK LIST THIS COMPANY AND BAN THIS ORGANIZATION.

                  REGARDS

                  Haresh Narang
                  Mobile : +91-[protected]

                  Vodafone — Unauthorized activation of postpaid numbers under my name

                  * The Corporate Plan given by the representative was not that I asked for.
                  * I canceled my home verification form and wrote reason for "SELF SURRENDER" before the activation of any phone number under my name
                  * I never appeared for the verification at my work place
                  * On call back from Vodafone, I specifically mentioned that I do not want to get any number issued under my name.

                  STILL..

                  I am getting bills for 2 phone numbers under my name and No ONE at vodafone seems to give me an appropriate answer
                  Hi Namita,

                  We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/1fw9Q and we’d be happy to help.

                  Regards,
                  Vodafone Customer Care.
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                    S
                    sirikrishna
                    from Vijayawada, Andhra Pradesh
                    Apr 10, 2013
                    Resolved
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                    Resolved

                    Address: Guntur, Andhra Pradesh

                    sir
                    this is krishna from tenali in andhrapradesh ,I want my prepaid number [protected] msg and call details,from1novemer pls send this details to my mail this my self problem
                    Dec 14, 2016
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 12, 2013
                    Vodafone India Customer Care's response
                    Hello Srikrishna,

                    Thank you for your time on the call. Hope we were able to address your concern.

                    Regards,
                    Vodafone Customer Care, Andhra Pradesh.
                    Dear sir / Madam

                    please help me to find my call history ( incoming / outgoing calls ) and ( incoming and outgoing messages ) from my vodafone.
                    my number is [protected] on the duration between 1st april to 30th april 2013. this information is send on my email id - [protected]@gmail.com

                    please help me.

                    thanks and awaiting for your kind response.
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                      D
                      debrajba9
                      Apr 10, 2013
                      Resolved
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                      Resolved

                      Address: South 24 Parganas, West Bengal

                      A 3G data plan have been incorrectly activated on my postpaid mobile connection & accordingly charges imposed on by bill.

                      I currently stay in Singapore, hence I am not able to talk to the Customer care executives. Since this is a corporate connection, I have emailed to the Corporate care mail ID, but I havent received any reply.

                      Please find below the details

                      Debraj Chakrabarty
                      Mobile Number:[protected]
                      Relationship Number:1.35476077
                      Billing Period:15:02:13 - 14:03:13
                      3G data plan being incorrectly activated : MI_CAP_750_30D_R_PROMO_3G

                      Kindly help..
                      Dec 27, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 06, 2012
                      Vodafone India Customer Care's response
                      Hello Sir/Madam,

                      Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/xTJaOL so that we may assist you better. For any other assistance you can call us on 198.

                      Regards,
                      Vodafone Customer Care
                      Verified Support
                      Apr 13, 2013
                      Vodafone India Customer Care's response
                      Hello Debraj,

                      We are working on your concern and will get back to you with an update at the earliest.

                      Regards,
                      Vodafone Customer Care, Kolkata.
                      Verified Support
                      Apr 13, 2013
                      Vodafone India Customer Care's response
                      Hello Debraj Chakrabarty,

                      We have addressed your concern over email on April 12, 2013, at your registered email-id de**a***[protected]@gmail.com

                      Regards,
                      Vodafone Customer Care, Kolkata.

                      Vodafone Connection — IMPOSING WRONG CHARGES

                      MOBILE NO. [protected]

                      THIS IS A PREPAID CONNECTION WHICH IS TAKEN BY ME FEW DAYS BACK. I HV RECHARGED THE SAME FOR RS. 50/- & THE NEXT DAY THOSE WERE DEDUCTED & MESSAGE RECEIVED THAT GURBANI HAS BEEN ACTIVATED ON YOUR MOBILE W/O MY NOTING OR REQUEST.

                      ON REC. MESS THE VERY NEXT MOMENT I HV APPROACHED CUSTOMER CARE BUT THEY REFUSED TO HELP.

                      THIS WAY VODAFONE COMPANY IS BEFOOLING ITS USERS.
                      I have received a message that Rs 49 has been deducted from my account as Gurbani Service has activated on my Vodafone [protected].But I havenot applied for the same. Please help me this service is for what and why vodafone activated this service without my consent.

                      Vodafone India — Incorrect charges on the bill

                      Incorrect charges on the bill, rude & unprofessional behaviour from Customer care
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                        R
                        Richa sarwa
                        from Karnal, Haryana
                        Apr 10, 2013
                        Resolved
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                        Resolved

                        Address: West Delhi, Delhi

                        Hi dis is richa,i m not able to use net services on my nokia lumia 710.i went to vodafone store(rajouri garden) number of times nd made my complaints bt they are incompetent employees nd manager who cant resolve my pbm nd also cald customer care bt they r too nt well qualified for their job.i dnt undrstnd hw can company runs with all such loopholes.i m still facing d same pbm nd also changed the sim card bt no use.i m nt even able to connect to cust care services from my no.[protected].pls revert back with call on my no.pls let some competent person call me nd resolve my issues.
                        Dec 20, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Apr 16, 2013
                        Vodafone India Customer Care's response
                        Hello Richa,

                        Thank you for your time on the call. Hope we were able to assist you.
                        Hi i am to facing this issue i think Vodafone has some problem, i have done all setting with my Nokia lumia 710. rebooted-resetted multiple times but nothing works.
                        i dont no why this problem concurring 2 weeks ago everything was fine, but when i recharged my phone with 3G activation it stops accessing internet
                        wht the hell is going on i dnt i think i should change the subscriber.
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                          R
                          ravindra babu garu
                          from Hyderabad, Telangana
                          Apr 10, 2013
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                          Address: Kurnool, Andhra Pradesh

                          Dear sir

                          I am Ravindra my Mobile Number is Vodafone (Andhra Pradesh) :[protected] is i am using this sim past 6 years without information my mobile number deactive,

                          Vodafone Prepaid — Sim card closed without information

                          I am Amit Pansari Executive In a company i have purchased a Vodafone prepaid sim card before five months ago form Nagpur and i have submitted all the necessary documents. Yesterday i was in roaming than suddenly my vodafone no [protected] has closed without any necessary information. Due to this I was suffered so many things. When i came Nagpur and talked to Vodafone Store and they replied this no. is deleted in our records and can not be started. I also have so much balance in sim card but now there is no responce from the company. Now how can i help myself. please register this complaint on high priority basis. and give the Proper solution. My contact no. [protected]
                          Hi Amit,

                          We believe that you have been contacted by our Customer care team and hope that your concern regarding deactivation of SIM has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

                          Regards,
                          Vodafone Customer Care.
                          My Mobile No. [protected], Please connection the incoming & outgoing, I submit the Photo Id Proof & SIM xerox to the Vodafone Store Yeasterday. Please connect the mobile.
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                            R
                            Ratnakranti Silla
                            from Pune, Maharashtra
                            Apr 10, 2013
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra

                            Hi Team,

                            I am using 2G internet of Vodafone prepaid service since many months. Earlier it was working fine from my office and my flat but now since February it stopped connecting properly. Initially I thought that it could be because of network or number o[censored]sers at that time but it continued for couple of weeks. I have raised this issue to Vodafone customer care team on 22nd February 2012 but till now Vodafone is not able to give resolution. I have received email that by 19th March it gets resolved but no result with that. I have provided my complete flat address and office address. In my office, we have Vodafone mini store and I am sitting next to the Vodafone store only. Eventhough I am not connected to 2G network. Vodafone's customercare and network teams are completely useless because earlier 2G internet was working and stopped working since Fibruary only. This should be resolved immediately but they didn't and couldn't and wouldn't.

                            Since Fibraury, I am recharging with 2G recharges but I am not able to use the services from my flat and office till now properly. I have taken this to Vodafone people so many times but they didn't solved this. Now again they are saying that by 17th April it gets resolved. I lost the trust on Vodafone services because of this kind of response from their team. Vodafone is having such a waste customer care and network team.

                            Vodafone is simply cheating customers with out providing the proper services for they have promised. There is no Happy to help at all. I don;t know why they are advertising as Happy to Help.. Happy to Help... Happy to Help...

                            I should access the 2G internet from my flat and office as I was able to use the same from my flat and office.

                            Can you please get it resolved as soon as posssible.

                            Thanks in advance!!!

                            Regards,
                            Ratnakranti Silla.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Vodafone — vodafone's poor working

                            i had recharged my cel wid 35 rs. coupon of vodafone on 26 june.the rechage was successful.but 300 sms, wich i was supposed to receive wid coupon hav not been activated.i had made a complaint regarding dis matter to vodafone, they had said my problem wil be solved by monday.but still there is no response...
                            thank u.
                            dear sir,

                            we have 5 connections from you .we are residing in madurai gomathipuram ( near apollo hosp). For a last 4 months your network coverage is very poor in this area. If we want to make a call to others, we can successfully talk to them by making atleast 5 calls once.we frequent told this complant to bill collecting person. But no response.This is our last attempt of complaining to you. Pls respond to this, otherwise we search for other good network service


                            Alagaramy

                            Vodafone — useless, waste and cheating

                            vodafone callertunes are activated to my vodafone mobile number without my knowledge and the charges are deducted from my prepaid account. poor service from customer care . totally waste mobile service in INDIA

                            Vodafone — Cheating of customers by Vodafone

                            Sir/Madam,

                            This is to bring to your notice the acts of cheating being done by vodafone mumbai and not allowing them to take the benefit of the MNP scheme. I have a vodafone postpaid connection (Mobile number : [protected]). On 24th January i received my Unique porting request number from 1901. However, after that Vodafone called me and offered me better plans. I thought of giving them some time. i was told that I would get 6000 seconds extra in my current talk plan and I would get 1 GB data usage at Rs 99 rental. They told that the same would be activated in 72 hours ( request taken on Sunday 30th Jan) . However its been 1 week and I have always getting new deadlines from the customer care of Vodafone . Today they have told me that it would take another 72 hours. To my utter surprise I noted a case of cheating when the customer care executive told me that the request has been taken for 3000 seconds extra whereas the agent who took the request had told me 6000 seconds extra. This is a clear case of cheating. They are trying to spend time and by this delaying the customer to switch to another service provider. I have raised many requests and called up the customer care many times but nothing has happened. I hope TRAI has some plan of action to take care of such acts of misdeed by these telecom companies.
                            Please get it resolved as soon as possbile.
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                              S
                              sandeepgala
                              from Mumbai, Maharashtra
                              Apr 10, 2013
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra

                              gift hamper o[censored]CB Wrist watch & Reebok Sunglass or Reebok Duffel Bag

                              To,
                              CEO,
                              Corporate Incentive Solution Pvt.Ltd(CISPL)
                              SCF-13,SECTOR 7-C,
                              Chandigarth-160019.


                              sub: Regarding Redemption Gift Hamper & Redemption Code: 081446 / 084169

                              Dear Sir,
                              I had taken the new vodafone connection in the previous month. After i had paid the bill for the first month they had given the gift vocher along with code & i have send it to your company for redeem.Till date i had not received my gift. when i am going to get it? what is the current status?
                              You are requested to please let me know about the same.

                              With Regards
                              Sandeep Murji Gala
                              [protected]
                              Dec 15, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Apr 12, 2013
                              Vodafone India Customer Care's response
                              Hello Sandeep,

                              Thank you for speaking with our executive. We appreciate your time on the call.

                              Regards,
                              Vodafone Customer Care, Mumbai.

                              Vodafone — gift

                              hello sir,
                              this is saikrishna.bandi.my mobile number is +91-[protected]...i had sent registerd post to get my gift( reebok watch) on 15 of october..with my 1st bill reciepts enclosed....still i didnt recieved my gift from u.i recieved a mesage from u abt my status of my claim against offer...file number is- 144977....hope i will get my gift as soon as possible

                              Vodafone — monthly incentive

                              RAJU PADHAN -i am a retailer at-pandkital,po-mayabarha,dist-subarnapur,my e-top mobile no is [protected] & [protected] . ican not payout my insentive for the month sept-2009 to onwords so i request to you please sir solve my problem . my emailid is www.[protected]@yahoo.com
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                                H
                                help111
                                from Bengaluru, Karnataka
                                Apr 9, 2013
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                Payment made on 29th april .Cheque collected by vodafone excecutive but till today payment not deposited hence our outgoing calls have been barred,customer care executives not helping
                                Dec 27, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Apr 09, 2013
                                Vodafone India Customer Care's response
                                Hello Sir/Madam,

                                Please share your current and alternate contact numbers with us at http://bit.ly/16JResj and we will get back to you with assistance.

                                Regards,
                                Vodafone Customer Care.
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                                  A
                                  anirudh.g.s
                                  Apr 9, 2013
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana

                                  Dear Sir/Madam,
                                  This mail is to inform you that i did a portability from airtel to vodafone.([protected] Number)
                                  During filling the form the representative you visited in my office mention me very specific about following thing:
                                  1.Monthly rental : 199.00 INR
                                  2.Free calls : 600 mins (National)
                                  3.Free message : 200 (National)
                                  4.2GB (Data usage) : 98 INR


                                  Now, surprise is that when i heard the real offer at the time of verification that following are the things in real:
                                  1.Monthly rental : 249.00 INR
                                  2.Free calls : 300 mins (National)
                                  3.Free message : 200 (National)
                                  3.2GB (Data usage) : 199 INR


                                  I need a justification on it as i am not going to pay, provide me the plan which was offer to me at the of filling up the form.
                                  Fed up with tell 198 support people about it still no response after calling the from past 15 days
                                  Yesterday i got surprised that they can't book a complain .
                                  Dec 3, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Apr 10, 2013
                                  Vodafone India Customer Care's response
                                  Hello Anirudh,

                                  We have sent you an email addressing your concern. Kindly check the same.

                                  Regards,
                                  Vodafone Customer Care, Delhi & NCR.

                                  199 monthy rental — Please correct the Billing Address

                                  Dear Sir,

                                  My name is Praveen kumar, and my new billing address as given below, and its already been informes to vodafone people.

                                  17/5, -2-Floorr,
                                  Thoufeeque Building,
                                  Chowdeshawari temple Road,
                                  Above Family Choice Stores,
                                  Opp - Anjaneya Templa,
                                  Maratahalli
                                  Bangalore-560037

                                  Regards,
                                  Praveen
                                  [protected]

                                  Vodafone — Wrong Tariff activated against committed

                                  i had been committed that i will be given 3 family and friends numbers which will be charged @ 10 p per min after converting into billing on my vodafone number. However the same has not been alloted to me and the agency person says it is a mistake from there side that cannot be rectified and hence i have to be with it.
                                  Dear Mr. Singh,

                                  Thank you for your email dated 08/04/2013 regarding the services for your mobile number [protected].

                                  We would like to confirm you that as per the feedback received from our specialized Vodafone care team Per Min 249 Spl Plan have been activated on your Vodafone account as per your request only.

                                  Hence we regret we are unable to activate the tariff plan with rental of Rs. 199 as we have not received any request for the same.

                                  Further, if you still have any concern kindly confirm us by sending a confirmation mail, so that we can assist you accordingly.

                                  In case you need further assistance, please do call or email us. We’ll do our best to help you.

                                  Happy to help,

                                  Bharat Bhushan

                                  Vodafone Care

                                  Contact numbers
                                  Vodafone Care: 111 or +91- [protected]
                                  Fax number: +91- [protected]/[protected]
                                  E-mail: vodafonecare.[protected]@vodafone.com
                                  Website: www.vodafone.in

                                  -----Original Message-----
                                  From:[anirudh.g.[protected]@gmail.com]
                                  Sent:Monday, April 8, 2013 3:44 PM
                                  To:[vodafonecare.[protected]@vodafone.com]
                                  Subject:Re: Wrong commitment [REF:[protected]]

                                  Dear Arpit Mathur,
                                  I have check my form before signing it up its mention that it will will 199 as a rental. my bill has generated but i will not gonna pay extra, what so ever is the seen.


                                  On Mon, Apr 8, 2013 at 3:14 PM, VodafoneCare <vodafonecare.[protected]@vodafone.com> wrote:
                                  Dear Mr. Singh,

                                  Thank you for your email dated 06/04/2013 regarding the services for your mobile number [protected].

                                  We would like to confirm you that as per the feedback received from our specialized vodafone care team Per Min 249 Spl Plan have been activated on your Vodafone account as per your request only.

                                  Hence we regret we are unable to activate the tariff plan with rental of Rs. 199 as we have not received any request for the same.

                                  Further we would like to confirm you that we have already forwarded the details of your concern regarding the activation of internet pack @ Rs. 98, to our specialized Vodafone care team. Your service request number is[protected]. We request you to kindly provide us 48 working hours to get it resolved.

                                  In case you need further assistance, please do call or email us. We?ll do our best to help you.
                                  Happy to help,

                                  Arpit Mathur

                                  Vodafone Care

                                  Contact numbers
                                  Vodafone Care: 111 or +91- [protected]
                                  Fax number: +91- [protected]/[protected]
                                  E-mail: corporatecare.[protected]@vodafone.com
                                  Website: www.vodafone.in

                                  3G Mobile Internet Data bonanza offer now extended*??!!!

                                  For Rs.100 get 300 MB free

                                  For Rs.375 get 1536 MB free

                                  For Rs.650 get 3072 MB free

                                  *Offer is applicable for limited period. Surfing rate post exhaustion of free usage will be 2p/10KB.

                                  From vodafonecare.[protected]@vodafone.com
                                  To anirudh.g.[protected]@gmail.com
                                  CC
                                  Subject Wrong commitment
                                  Dear Mr. Singh,

                                  Thank you for your email dated 06/04/2013 regarding the services for your mobile number [protected].

                                  We sincerely regret the inconvenience caused to you.

                                  We would like to confirm you that we have forwarded the details of your concern regarding the tariff plan share at the time of connection, to our specialized Vodafone care team. Your service request number is[protected]. We request you to kindly provide us 48 working hours to get it resolved.

                                  In case you need further assistance, please do call or email us. We?ll do our best to help you.

                                  Happy to help,

                                  Kanchan Kotia
                                  Vodafone Care

                                  Contact numbers
                                  Vodafone Care: 111 or +91- [protected]
                                  Fax number: +91- [protected]/[protected]
                                  E-mail: vodafonecare.[protected]@vodafone.com
                                  Website: www.vodafone.in

                                  -----Original Message-----
                                  From:[anirudh.g.[protected]@gmail.com]
                                  Sent:Saturday, April 6, 2013 7:02 PM
                                  To:[vodafonecare.[protected]@vodafone.com]
                                  Subject:Re: Wrong commitment


                                  last time i am sending what ever document i have it with me.




                                  On Sat, Apr 6, 2013 at 7:04 PM, Anirudh Singh <anirudh.g.[protected]@gmail.com> wrote:

                                  Mr. Arora,


                                  What ever i had i sent with attachment see the full detail and i am sure vodafone can easily track the DSA with that detail.


                                  To be honest i did a mistake coming to vodafone leaving Airtel. Since i have echanged to vodafone i faced problem from day one.


                                  Leave this mail thing and start working on the issuse and resolve matterinternally please dont ask a document which is not necessary.




                                  On Sat, Apr 6, 2013 at 12:34 PM, Vodafonecaredel (DEL-NE), Vodafone India <[protected]@vodafone.com> wrote:

                                  Dear Mr. Singh,

                                  Thank you for your email dated 05/04/2013 regarding the services for your mobile number [protected].

                                  We would request you to kindly provide us with the following details, so that we can check your concern regarding your new Vodafone account:

                                  Scanned copy of CAF (Customer agreement form)

                                  Cash receipt

                                  DSA/Agency name

                                  Complete SIM number


                                  We assure you that on receipt of your confirmation details, your concern will certainly be checked within 72 working hours.

                                  In case you need further assistance, please do call or email us. We'll do our best to help you.


                                  Happy to help,

                                  Rahul Arora
                                  Vodafone Care

                                  Contact numbers


                                  Vodafone Care: 111 or +91- [protected]
                                  Fax number: +91- [protected]/[protected]
                                  E-mail: vodafonecare.[protected]@vodafone.com
                                  Website: www.vodafone.in

                                  -----Original Message-----
                                  From:[anirudh.g.[protected]@gmail.com]
                                  Sent:Friday, April 5, 2013 9:16 AM
                                  To:[vodafonecare.[protected]@vodafone.com]
                                  Subject:Re: Wrong commitment


                                  This is scan copy of form which a representative gave me at the time of filling the form. please refer to it.



                                  On Fri, Apr 5, 2013 at 9:20 AM, Anirudh Singh <anirudh.g.[protected]@gmail.com> wrote:

                                  Dear Sir/Madam,
                                  This mail is to inform you that i did a portability from airtel to vodafone.
                                  During filling the form the representative you visited in my office mention me very specific about following thing:
                                  1.Monthly rental : 199.00 INR
                                  2.Free calls : 600 mins (National)
                                  3.Free message : 200 (National)
                                  4.2GB (Data usage) : 98 INR


                                  Now, surprise is that when i heard the real offer at the time of verification that following are the things in real:
                                  1.Monthly rental : 249.00 INR
                                  2.Free calls : 300 mins (National)
                                  3.Free message : 200 (National)
                                  3.2GB (Data usage) : 199 INR


                                  I need a justification on it as i am not going to pay, provide me the plan which was offer to me at the of filling up the form.
                                  Fed up with tell 198 support people about it still no response after calling the from past 15 days
                                  Yesterday i got surprised that they can't book a complain .
                                  You guys are fooling around the customer solve my issue provide me the plan which was offered to me, Why dont you guys see the CAP form and show the scan copy to me also.
                                  Dear Sir/Madam,
                                  This mail is to inform you that i did a portability from airtel to vodafone.([protected], [protected] Numbers)
                                  During address verification on call the representative mention me very specific about following thing:
                                  1.Monthly rental : 199.00 INR
                                  2.Free calls : 600 mins (National)
                                  3.Free message : 200 (National)
                                  4.1GB (Data usage) 3G.


                                  Now, surprise is that when i see the real offer on the vodafone's site that following are the things in real and i have to pay 249.00 INR:
                                  1.Monthly rental : 249.00 INR
                                  2.Free calls : 300 mins (National)
                                  3.Free message : 200 (National)
                                  Hello!
                                  For the last 7 years i had been using the same Reliance Pre paid connection in Delhi. Last week i ported it to Vodafone postpaid. My number is [protected]. The representative enrolled me for the plan 399 per month with the following details:
                                  1. Free local and STD minutes - 600
                                  2. Free 4G/3G Data - 1GB
                                  3. Free SMS - 600

                                  After activation of my vodafone number i was disappointed to see that they have activated a plan Per min 249 spl plan where i will get only 300 minutes of Local+STD minutes without internet. This is not acceptable at all. I want the pack which was promised at the time of enrollment.

                                  Regards,
                                  Nayanjit Deka
                                  Mobile: [protected]
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                                    N
                                    nirmalnagwani
                                    from Mumbai, Maharashtra
                                    Apr 8, 2013
                                    Resolved
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                                    Resolved

                                    Address: Raipur, Chhattisgarh

                                    My VODAFONE prepaid number +91 [protected] has been deactivated without any information at 20th March 3:00PM onwards, i am not even getting any satisfactory answers about it from vodafone care.

                                    the number is purchased before 5 years, original is of IDEA cellular, and before 1 and half year i had ported this number on Vodafone.
                                    proper recharges were done during this period, and the number was always switched on every time.

                                    If there was any problem then the Vodafone India would have to inform me so that i could take the proper action, but this deactivation without any previous information or msg is illegal.

                                    from 20th march onwards, if i am calling this number, its saying a wrong number.


                                    please take a proper action about this case.


                                    Regards
                                    Nirmal Nagwani
                                    +91 [protected]
                                    +91 [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Please describe what steps have been taken by the company to resolve your complaint. Provide as much information as possible. If the company emailed you, please provide that email adress, if they called you, please provide the phone number. Consider this description as an instruction to help other users to resolve their complaints as fast and easy as possible.

                                    Vodafone SIM — Deactivation of Number

                                    I have tried a many times to disconnect the connection by sending mails and even on tele calling. But the number is still running and the company is adding monthly charges of rs/- 250 every month, while i am not using the connection.

                                    Kindly help me to come out of this problem.

                                    Vodafone SIM — sim deactivated

                                    plz active my sim i bought it it today and it does work! i tried to active but it not going through!please activated it i[censored] can i shall be very thankful to i[censored] sort out my problem thanks again!

                                    Vodafone — Service deactivated without giving any proper information

                                    Dear Sir/Madam,

                                    This is regarding my nu [protected] due to late bill payment(10 days) vodaphone deactivated my registration without leaving proper message for the same.i jsut want to confirm can be take any action against this or not??

                                    Regards
                                    Raj

                                    Vodafone — Deactivate the phone without information

                                    Hello Sir,

                                    I want to complain about Vodaphone. I took add ons connection ([protected]) on previous no [protected]. Then I have changed my previous address. They cut my new connection due to negative verification but they did not inform me at all. When I tried to dial the phone then I come to know that they have disconnected my connection. I called Vodaphone care and request to activate the no for next 24 hours as this was the single contact no at my home and there is my wife only at my home. But they clearly denied to activate the connection. Just I want to know that why they have deactivated my connection without any information or notification.

                                    Regards,
                                    Amrish Sharma
                                    +91 [protected]

                                    Vodafone SIM — won the mobile draw

                                    message came to me saying that i won 950,000usdin shell int-l mobile draw i want to know that it was fake or true
                                    My connection is prepaid & my no is [protected] without information, without any clarification they had stop the services of outgoing, i am not able to call anybody they had stop the services at evening time.
                                    The thing is that if suddenly happen anything seriously and they had stop the outgoing services, if thing has been damage at my home who will be responsible for that.without any clarification how they stop the outgoing.i need the Compensate of Rs 10000 for there such behaviours.
                                    Pls take the action ASAP
                                    thank&regard,
                                    Anil Singh
                                    [protected]
                                    hi im manoj
                                    i have lost my mobile 15days back i want to block my number dis is my number [protected]

                                    thanks
                                    sir / madam

                                    My mobile phone get lost yesterday. Please block my SIM no.[protected]

                                    thanks
                                    Rajput

                                    Vodafone — Deactivate my sim without information

                                    Dear Sir,
                                    I'm using vodafone mobile no [protected] since last 03 years. But last month they deactivate outgoing call on my mobile, when i asked from customer care about this . they replied please visit any vodafone store and your service will be activate.
                                    I went to vodafone store but they were saying your adress not maching in our records.after 02 days my no was fully deactivate.
                                    I again went to Vodafone they said we'll try again for you but new connection will be post paid. I agreed and deposit RS.250 but still after 04 days no success.
                                    I again visit at store they relied me sorry we can't get same number and they return me my money.
                                    I'm facing big problem because all my online bank account and other govt. document are registered with this no....can any one help me on this issue,thanks. Manjeet.
                                    Thanks,
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                                      RNJat
                                      from Dhaulpur, Rajasthan
                                      Apr 8, 2013
                                      Resolved
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                                      Resolved

                                      Address: Ajmer, Rajasthan

                                      I have been charged Rs. 753.40 For Vodafone Mobile connect and Rs. 68.90 of Vodafone Live on the date for which was Rental was charged. As per the above said matter I have requested to start 3GB (VMC+VL)@199 plan on 26th Feb. 2013. The Company i.e. Vodafone Rajasthan started the service in time. After ward they charged the monthly Rental[protected] to[protected] on pro rata basis for the bill cycle. And the charged the above said amount of Rs. 753.40+68.90 on 26th Feb. 2013. Why did the company charged both Rental and uses charge for 26th Feb. 2013.
                                      Thank You!!
                                      Dec 7, 2016
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Apr 08, 2013
                                      Vodafone India Customer Care's response
                                      Hello RNJat,

                                      Please share your contact number with us at http://bit.ly/XnieuN and we will have someone get back to you with assistance.

                                      Regards,
                                      Vodafone Customer Care.
                                      Verified Support
                                      Apr 11, 2013
                                      Vodafone India Customer Care's response
                                      Hello RNJat,

                                      We trust that your concern has been resolved over the call by our executive.

                                      Regards,
                                      Vodafone Customer Care, Rajasthan.
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                                        oza.chetan
                                        from Pune, Maharashtra
                                        Apr 8, 2013
                                        Resolved
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                                        Resolved

                                        Address: Gurgaon, Haryana

                                        I have taken a postpaid corporate connection from Vodafone on 28th March, 2013
                                        The person first of all asks for salary slips. I don't understand the requirement of salary slip or appointment letter even after providing a letter issued by the company stating that I am an employee of this company and I am working here. Please clarify this requirement.
                                        Anyway, i did mail the appointment letter to the official email id of the vodafone executive(nikhil.[protected]@vodafone.com)

                                        I have been following, but to no avail and the sim has not yet been activated.

                                        Please update as to why so much delay.

                                        Thanks and Regards,
                                        Chetan Oza
                                        Dec 26, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Apr 08, 2013
                                        Vodafone India Customer Care's response
                                        Hello Chetan,

                                        Please share your current and alternate contact numbers with us at http://bit.ly/16HpowK and we will get back to you with assistance.

                                        Regards,
                                        Vodafone Customer Care.
                                        Hi,

                                        Thanks for the prompt reply. My current number is [protected] and [protected].


                                        Thanks and Regards,
                                        Chetan Oza
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