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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 5

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J
Jhamayank
Jul 15, 2023
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Recharged a wrong number

Address: Delhi

I recharged a wrong number from my account.
I wanted to recharge [protected]
But [protected] got recharged with the amount of ₹155.
The money is already deducted from my account.
I am attaching the screenshot with all the details....
+1 photos
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Sumiastha
from Kanpur, Uttar Pradesh
Jul 7, 2023
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I've paid security deposit while activation of postpaid services which I didn't wanted to take but the company people told me that I will not get the number . So I went towards postpaid. According to which a security deposit was charged which was to be returned on the termination of postpaid services i.e. after four months. After the completion of four months they(employees ) are not telling clearly how would money be refunded . In clear words I want my hard earned ₹500/- back which I gave as security.
Vodafone India customer support has been notified about the posted complaint.
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    Nikhilbusa
    Jun 30, 2023
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    Hi

    Hope all going well

    This is regarding inappropriate payment demand and harrassment issue with Vodafone idea India
    Since two month I have changed my number from post to prepaid so I went to Vi gallery ( thier own authorized company store )

    Now we all know
    To change this

    we need to clear all our due payment otherwise they they don't even start our application

    So as per the rule and thier required- all full and final payment made
    I paid my dues via online mode

    Post my payment REALIZATION

    They intiate pre paid procedure and hand over new sim systemically

    After two month Now they started asking again due payment as well as harrassment, msg calls...
    Vodafone India customer support has been notified about the posted complaint.
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      S
      shahzad055
      from sagar, Madhya Pradesh
      Jun 30, 2023
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      Since Vodafone Idea is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
      "upc cannot be generated as there are subsisting contractual obligations with your service provider"

      After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have plan with discount so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

      Vodafone Idea service desk is unable to provide any solution and there network service is worst after there coloration with idea.

      Please help me to get out of Vodafone Idea network.
      Vodafone India customer support has been notified about the posted complaint.
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        R
        roshan0807
        Jun 26, 2023
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        Deactivate automatically activated service:

        Hello!
        Thank you for choosing to access Contakt Gaming Service,
        You have been charged Rs. 25

        Hello!
        Thank you for choosing to access Handset Inbuilt Games,
        You have been charged Rs. 25
        Vodafone India customer support has been notified about the posted complaint.
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          U
          Uri2023
          from New Delhi, Delhi
          Jun 23, 2023
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          Vi (Vodafone) has been overcharging me for the past two months by almost Rs 1000. The bills mention international roaming charges but my phone data has been switched off and no call or sms were sent. I was never informed of any additional charges and didn't subscribed to any. I was only told that in case I make a call or send an sms a Rs 500 roaming pack will be activated.
          Vi's customer care sends me emails repeating that the bill us genuine but they have refused to give me any explanation as to how and why there were additional charges on my bill although I did not use my phone at all and the data was switched off.

          My relationship number at Vi:[protected]

          I want a full refund of the amount Vi has overcharged me for.
          Vodafone India customer support has been notified about the posted complaint.
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            V
            VipulChile
            from Mumbai, Maharashtra
            Jun 23, 2023
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            My wife recently ported from vodafone and paid outstanding postpaid bill. She got call from customer care saying there is outstanding amount pending. She informed them about the payment made and shared all the related documents. Also we checked with bank and they confirm about successful transaction and receipt by merchant. Now her outgoing calls have stopped. This is going on from last 8-10 days and they are not resolving it. This is really frustrating and disappointing as we have been customers for around 12 years. Not sure bow to escalate this further and get it resolved.i
            Vodafone India customer support has been notified about the posted complaint.
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              S
              Sumit1122
              from Ballia, Uttar Pradesh
              Jun 23, 2023
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              Website: www.myvi.in/new-connection/buy-postpaid-sim-connection-online?utm_medium=cpc&utm_source=google&utm_adtype=Search&utm_campaign=Search_Brand_Vi_Product_Exact_Postpaid_vi-corp-pd_neogold_SM_1tx-1

              When i am recharging on my number [protected] but accidently it recharges on another number [protected]
              So i want my money refund

              I have recharged through amazon pay but there was also not showing any refund option
              +2 photos
              Vodafone India customer support has been notified about the posted complaint.
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                M
                mahakanagam
                Jun 22, 2023
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                I havenot activated any gaming services.But vodadone charging Rs.25 for contakt gaming services.please deactivate it.
                +1 photos
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                  Md Anamul Hassan
                  from Kolkata, West Bengal
                  Jun 21, 2023
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                  Address: 53/27A, Tiljala Road, Kolkata 700046

                  Address:
                  53/27A, Tiljala Road, Kolkata 700046 (near 4no bridge)

                  Since Vodafone Idea VI is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
                  "UPC cannot be generated for the reasons- [1] Age on Network less than 90 days, [2] Contractual obligations. Please contact your service provider for further assistance."

                  After discussion with idea helpdesk they asked me to visit Vodafone showroom. Representative at the Vi store informed me that they cannot do anything regarding this and when i complaint about getting no network at my residence Vi Vodafone stated me that this is the best connection they can provide which is literally no connection.

                  Vodafone service desk is unable to provide any solution and there network service is worst after there coloration with idea.

                  Please help me to get out of Vodafone network. I don't want to continue so please let me generate a porting code
                  Vodafone India customer support has been notified about the posted complaint.
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                    V
                    Vijaybandi9640
                    Jun 20, 2023
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                    I am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
                    "upc cannot be generated as there are subsisting contractual obligations with your service provider"
                    Vodafone India customer support has been notified about the posted complaint.
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                      Vijaybandi9640
                      Jun 20, 2023
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                      I am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
                      "upc cannot be generated as there are subsisting contractual obligations with your service provider"
                      So please solve my problem
                      +1 photos
                      Vodafone India customer support has been notified about the posted complaint.
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                        Y
                        Yousufsiddiqui
                        from New Delhi, Delhi
                        Jun 18, 2023
                        Resolved
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                        Resolved

                        UPC Code not generated in prepaid mobile number

                        When I am trying to generate UPC code from my Vodafone prepaid number, getting MSG. "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

                        I had visited Vodafone store and resubmit address proof and filled hard copy customer form on March 2023,
                        they said within 15 days issue will resolved, but...
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                        S
                        sanj333
                        Jun 14, 2023
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                        Address: India

                        I have not registered or downloaded any games from Vodafone but it keeps on sending sms and deduction of amount from my main balance, pls do something I am losing my main balance. Receiving sms as rs25 charged from inbuilt games and so on it keeps on coming.
                        +1 photos
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                          A
                          AnilSirpal
                          from Gurgaon, Haryana
                          Jun 12, 2023
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                          Website: www.myvi.com

                          I am a prepaid subscriber for mobile no.[protected].

                          A few moments ago, I received a sms stating that you have been charged Rs.22 for using the FUN PORTAL.

                          I have never used the said portal nor I subscribed for it. As such charges are unnecessary and illegal.

                          Therefore, I request you to kindly reverse the charges.

                          Regards,
                          Anil Sirpal
                          [protected]
                          Vodafone India customer support has been notified about the posted complaint.
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                            abdussalam b
                            Jun 8, 2023
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                            Address: Bagmane Xenon North Building

                            Since i am facing issue in network i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message
                            .
                            "upc cannot be generated as there are subsisting contractual obligations with your service provider"

                            After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have an active family plan so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

                            Vodafone or Idea service desk is unable to provide any solution and there network service is worst after their coloration with idea.

                            Please help me to get out of Idea/Vodafone network.
                            Vodafone India customer support has been notified about the posted complaint.
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                              abdussalam b
                              Jun 8, 2023
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                              Address: Bagmane Xenon North Building

                              Since i am facing issue in network i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message
                              .
                              "upc cannot be generated as there are subsisting contractual obligations with your service provider"

                              After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have an active family plan so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

                              Vodafone or Idea service desk is unable to provide any solution and there network service is worst after there coloration with idea.

                              Please help me to get out of Idea/Vodafone network.
                              Vodafone India customer support has been notified about the posted complaint.
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                                D
                                DEBADRITA RAY
                                from Gurgaon, Haryana
                                Jun 7, 2023
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                                Recharged on 7th June in the morning. Still incoming and outgoing calls are barred. What is the reason? Vodafone number: [protected]
                                Vodafone India customer support has been notified about the posted complaint.
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                                  DEBADRITA RAY
                                  from Gurgaon, Haryana
                                  Jun 7, 2023
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                                  Recharged with Rs 179 on 7th June morning, but still when I am trying to make the outgoing calls I can only hear that my recharge has expired and whoever is trying to contact me cannot get in touch with me. Even after 24 hrs same thing continued. Mobile no: [protected]
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    priyankamusle
                                    from Mumbai, Maharashtra
                                    Jun 6, 2023
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                                    Address: thane

                                    My phone showing 4G network but unable to recieved call and msg. Also Data is not working.
                                    I need quick solution. even your VI application not working for connecting customer care.
                                    Pls STOP your blah blah process and add option to talk with Customer CARE directly, we dont have time to wait and click 10times then you will redirect to CC.

                                    Current Location- Mumbai & Thane
                                    Vodafone India customer support has been notified about the posted complaint.
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