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Vodafone India Complaints & Reviews

1.8
Updated: Jul 13, 2026
Complaints 27142
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9565
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Vodafone India reviews & complaints page 5

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V
Venkadasalam
Jan 20, 2020
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not able to use outgoing calls and sms

Address: India, 600071

I Have recently done MNP from Jio to Vodafone. Have done recharged FRC with retailer, before the recharge as I confirmed with Vodafone customer care, they suggest me for make a outgoing calls should recharge pack RS. 647.
I have done this recharge 14 jan 2020 with retailer. I had recharge confirmation from Vodafone but, I’m unable to make a outgoing calls as well internet browse.

So, I have reached with customer care...
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Address: A-1/6, VASANT VIHAR, NEW DELHI, New Delhi, Delhi, 110057

Not able to contact from Vodafone prepaid and postpaid numbers to [protected] and other numbers starting with 1860. When we try to contact these numbers, it is saying: it is a special number, you will be charged 2.5 paise per second and then call is disconnected every time. Contacted to Vodafone customer care many times but the problem is not resolved till now....
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A
ANUSH KARTHIK
from Tirur, Kerala
Jan 7, 2020
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unfair charges exceeding dynamic credit limit

I am being charged for unwanted VAS services which I haven't used. My bill amount is exceeding the dynamic credit limit. Vodafone is not justifying there act rather asking to pay the due amount within the due date.
I'm very clear in my state, that vodafone is not informed me about exceeding my credit limit by any manner. Also vodafone is not informed me about changing my plan to dynamic credit limit.
So i won't pay until i...
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Amit Jain
from Pune, Maharashtra
Jan 7, 2020
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refund cheque not received

Address: Krishna Nagar, Delhi, 110051

Hi Vodafone Team,

This is with reference to my Vodafone postpaid mobile number [protected] with relationship number[protected].

I got this ported from Vodafone to Airtel and got mail from vodafone on refund of my pending amount giving following details

Your refund cheque details are as follows:
Cheque Number: 832346
Cheque Amount: Rs. ***
Cheque Date: 12-Oct-19
Bank Details:...
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J
jags2128
Jan 4, 2020
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getting service calls even after port out from vodafone

I have ported out from vodafone to another operator, however i am still receiving calls. I have informed their executive that i am no longer a customer of vodafone and requested them to remove my number from their database. Even after so many request i keep getting calls from them every 15 minutes. Can anyone help me stop these annoying calls, it's getting really frustrated...
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R
RashmiBhat
from Chennai, Tamil Nadu
Dec 25, 2019
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unable to make calls to bsnl landline

Address: #209, Arjun Aura Apartments, 97/4, 5th Cross,, Vijaya Bank Layout, Bilekahalli,, Bangalore - 560076, 560076

I am unable to make calls to any bsnl landline since many days. Initially was under the impression that it's bsnl problem but. Later realized that the outgoing calls don't connect only from vodafone and idea network. Have already raised complaint with their customer care but even after 10-12 days issue is not fixed. I have checked with few bsnl folks in officially and per them it appears like iuc issue. Because if this i and many like me...
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M
MELWIN D'SILVA
from Mumbai, Maharashtra
Nov 30, 2019
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disconnecting incoming calls in validity period

Address: Thane, Maharashtra, 421202

I had done a recharge of rs.169/- which has a validity of 28 days. After the 28 days validity the incoming calls has additional 7 days validity, (As confirmed from the executive), but as the pack expires on 28th day the company stops my incoming facility. When called the customer care they give irrelevant reasons and only demands "you have to recharge for incoming service" even though the number has 7 days validity for incoming. After the...
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G
gkaur1
from Hyderabad, Telangana
Nov 16, 2019
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charging unnecessary amount over amazon prime subscription in the name of 18 % gst

I am a postpaid member of vodafone and have taken a plan of rs. 399 which turns out to be rs.472 after 18% tax (As told by vodafone cc) which i pay regularly.
In 2018, i was given amazon prime subscription for free by vodafone and it got expired in october 2019. To renew it, they added it in my bill cart along with the bill of rs. 472. So instead of buying it from amazon, i decided to buy it from vodafone again. Upon asking for clarification...
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R
rajb02
from Mumbai, Maharashtra
Oct 12, 2019
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remove cug plan to personal plan

Address: 545/5/6 panhalgad society, Ramnagar B,Ghatkopar, Mumbai City, Maharashtra, 400086

Hello,

I am a vodafone postpaid user, my contact no is [protected]. From past 1 year. I did lots of complaints in vodafone customercare regarding switching cug plan (Red4business-ulv-399) to personal plan but they are fail or not providing proper information about switching the plan.
For the information, this number is registered on my name but when i join my company they added me on there business plan but after leaving...
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lalitha seervi
from Mumbai, Maharashtra
Oct 5, 2019
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recharge done but not reflecting on my account

Hi, i have done recharge of rs 245 on 3 oct but the amout is not reflecting.. I have even called vodafone customer care they deny..

Please find the recharge success msg below :
Congratulations! Recharge of rs.245 for [protected] on indusmobile-all in one store is successful. For any issues, kindly check with operator ref. No:[protected]

Refund my money asap

Regards,
Lalitha....
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Live.ly
from Mumbai, Maharashtra
Aug 29, 2019
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the customer care number 55666 is not functioning properly.

Address: Kamla Global Academies,Madhu Park,11th Road, Khar west, Mumbai City, Maharashtra, 400052

I want to change my corporate postpaid plan for this number when i am calling 199 getting a msg to call 55666 for corporate number. When i am trying to call that number after i hear the ivr when they tell me select option the phone is getting disconnected. Please get in touch with us and let me know the plans and procedure to change my plan.
Please provide a alternate number to get in touch....
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T
from Mumbai, Maharashtra
Aug 12, 2019
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termination of vodafone idea connection

Address: Shop No.2, Rock View CHS., Sector 3, Shree Nagar, Wagle Estate, Thane, Maharashtra, 400604

Dear Sir/ Ma'am,

Request you to kindly disconnect my Vodafone IDea connection [protected] as I am not using this vodafone connection for long time. I request you to diconnect this at the earliest. If required any input, please contact me on my Vodafone connection [protected].

Thanks & regards
Raji...
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S
Siva Thanu G
from Mumbai, Maharashtra
Jul 31, 2019
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change of name from corporate to personal

Address: C-4 BLOCK, NO :44, 1ST FLOOR, TNHB COLONY,, PONDICHERRY SALAI, KUMARAN NAGAR, SHOLINGANALLUR, Chennai, Tamil Nadu, 600119

I have visited airtel showroom multiple time to change my corporate number to personal since I relieved the company .

The sim in karnataka circle when I visited sholinganallur tamil Nadu branch customer care they asked for HR letter and documents then I went to Bangalore and took details from HR and came back . Then they told since the sim is in karnataka circle go to Bangalore and raise request.

Then I travelled...
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B
Bipin Kumar Yadav
from Gurgaon, Haryana
Jul 18, 2019
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internet speed sucks - grow up

Address: Sector 20, Gurgaon, Haryana, 122016

Vodaphone has done nothing within the last 8 months in sector 20 dundahera, gurgaon. Customer service always say âwe will do our bestâ. I say people are dumb and just fooling people by only fake promises. Even vodaphone+idea can do nothing. Stop your services. People just recharge and get nothing except your #. Your internet service sucks. Tell balesh sharma who has merged voda+idea that he stops playing and be educated. I will...
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H
Henrietta Barooah
from Mumbai, Maharashtra
Jun 6, 2019
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deactivating my mobile number

Address: D-103 Hilton Tower, Shere Punjab Andheri east, Mumbai City, Maharashtra, 400093

Respected sir/madam,
This is Henrietta Barooah from Mumbai. The complaint is that I had paid a vodafone postpaid mobile number bill of the amount 702rs. a few days back which is okay for me but while doing the payment I get a message that Rs.1002 of the remaining bill amount is still remaining and this amount is really too much to pay for a normal person like me. Actually I'm having some personal problem in my house and I'm unable...
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N
Nareshng
from Mandal, Gujarat
May 29, 2019
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my phone theft

Address: Adarsh nagar room no 112 Murgi gully Chembur camp mumbai, 400074

I am going to long tour
I get the the room
Room cleaning theft my fhone
Please co operate the my preblem
Please solve my my problem
Please claim my theft fhone
My phone model samsung note 9
I already get the vodafone red plan
I am this time out of mumbai
After 2 days i come to mumbai
I already registered police complaint
I come to mumbai again complaint my area...
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K
Kumar Voleti
Mar 8, 2019
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unable to recharge my number

Address: SR Nagar Hyderabad, Near Balkan pet park,model colony, Hyderabad, Telangana, 500038

I purchased vodafone number in postpaid, later migrated to prepaid, last 4months. Since then i didn't do any recharges, but now while doing recharge it
Showing (Sorry this recharge is not available. Txn num. Aph[protected] to continue using your mobile services, dial *121# and recharge with the best offers.) i complined this problem to the nearest store. But there is no action since 1 week...
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Saliim Mohammed
from Gurgaon, Haryana
Feb 22, 2019
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fake call from vodafone to stop the porting request

Address: New Delhi, Delhi, 110006

I have been facing issues with vodafone network since past 4 months (Or maybe more) and planned to port out my mobile number from vodafone to airtel. I successfully completed the documentation related work with airtel and was waiting for the process of porting to complete. Meanwhile, on the very first day, i received a fake call from vodafone but the caller actually pretended to be a representative of airtel, he told me that they (Airtel)...
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V
Venkatg411
from Hyderabad, Telangana
Feb 20, 2019
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message is not going to 1900 to port my number

Address: Hyderabad, Telangana, 500049

I am unable to send SMS to 1900 (PORT) from last couple of months. But I am able to sending and receiving the other SMS.
I have required balance, validity and all other required setups in my mobile but still I am not able to send SMS to 1900.
I have reached out Vodafone customer care many times but didn't get proper response. Why should messages are not going to 1900. Does vodafone blocking 1900 to stop porting ....
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sanchiarora91
from Delhi, Delhi
Feb 5, 2019
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international roaming charges issue | legal team says what they say in the media need not be true

Address: 122002

I travelled to dubai end of december and activated the international roaming plan for 7 days. I did the same early december for singapore (So i am not a first time traveller and i know how this works!)

I had once visited a vodafone store before and was told that the pack can be activated from the destination as well. I was going for 8 days this time and i had to activate a 7 day pack so i chose to activate it after i reach...
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