Vodafone India Complaints & Reviews

Deactivate automatically activated service:

Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25

Vi (Vodafone) has been overcharging me for the past two months by almost Rs 1000. The bills mention international roaming charges but my phone data has been switched off and no call or sms were sent. I was never informed of any additional charges and didn't subscribed to any. I was only told that in case I make a call or send an sms a Rs 500 roaming pack will be activated.
Vi's customer care sends me emails repeating that the bill us genuine but they have refused to give me any explanation as to how and why there were additional charges on my bill although I did not use my phone at all and the data was switched off.

My relationship number at Vi:[protected]

I want a full refund of the amount Vi has overcharged me for.

My wife recently ported from vodafone and paid outstanding postpaid bill. She got call from customer care saying there is outstanding amount pending. She informed them about the payment made and shared all the related documents. Also we checked with bank and they confirm about successful transaction and receipt by merchant. Now her outgoing calls have stopped. This is going on from last 8-10 days and they are not resolving it. This is really frustrating and disappointing as we have been customers for around 12 years. Not sure bow to escalate this further and get it resolved.i

When i am recharging on my number [protected] but accidently it recharges on another number [protected]
So i want my money refund

I have recharged through amazon pay but there was also not showing any refund option

I havenot activated any gaming services.But vodadone charging Rs.25 for contakt gaming services.please deactivate it.

Address:
53/27A, Tiljala Road, Kolkata 700046 (near 4no bridge)

Since Vodafone Idea VI is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"UPC cannot be generated for the reasons- [1] Age on Network less than 90 days, [2] Contractual obligations. Please contact your service provider for further assistance."

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Representative at the Vi store informed me that they cannot do anything regarding this and when i complaint about getting no network at my residence Vi Vodafone stated me that this is the best connection they can provide which is literally no connection.

Vodafone service desk is unable to provide any solution and there network service is worst after there coloration with idea.

Please help me to get out of Vodafone network. I don't want to continue so please let me generate a porting code

I am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

I am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"
So please solve my problem

When I am trying to generate UPC code from my Vodafone prepaid number, getting MSG. "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

I had visited Vodafone store and resubmit address proof and filled hard copy customer form on March 2023,
they said within 15 days issue will resolved, but...

I have not registered or downloaded any games from Vodafone but it keeps on sending sms and deduction of amount from my main balance, pls do something I am losing my main balance. Receiving sms as rs25 charged from inbuilt games and so on it keeps on coming.

I am a prepaid subscriber for mobile no.[protected].

A few moments ago, I received a sms stating that you have been charged Rs.22 for using the FUN PORTAL.

I have never used the said portal nor I subscribed for it. As such charges are unnecessary and illegal.

Therefore, I request you to kindly reverse the charges.

Regards,
Anil Sirpal
[protected]

Since i am facing issue in network i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message
.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have an active family plan so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

Vodafone or Idea service desk is unable to provide any solution and there network service is worst after their coloration with idea.

Please help me to get out of Idea/Vodafone network.

Since i am facing issue in network i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message
.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have an active family plan so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

Vodafone or Idea service desk is unable to provide any solution and there network service is worst after there coloration with idea.

Please help me to get out of Idea/Vodafone network.

Recharged on 7th June in the morning. Still incoming and outgoing calls are barred. What is the reason? Vodafone number: [protected]

Recharged with Rs 179 on 7th June morning, but still when I am trying to make the outgoing calls I can only hear that my recharge has expired and whoever is trying to contact me cannot get in touch with me. Even after 24 hrs same thing continued. Mobile no: [protected]

My phone showing 4G network but unable to recieved call and msg. Also Data is not working.
I need quick solution. even your VI application not working for connecting customer care.
Pls STOP your blah blah process and add option to talk with Customer CARE directly, we dont have time to wait and click 10times then you will redirect to CC.

Current Location- Mumbai & Thane

I got message saying Handset Inbuilt Games VAS activated. I did not selected, even i don't know how it got activated without doing anything and debited 25₹ from main balance.
I can see lots of people getting this service auto activated need resolution at earliest or else will need to take it at other level.

Dear Sir/Madam,
i want to bring your attention at network issues we are facing at our village. A/P-NADOLI, TAL-PATAN, DIST-SATARA. We are not getting the proper network and internet speed which makes communication gap. As most of the young generation people living outside the village for work and facing the issue to contact the persons at home.
so requesting you to look into this matter and resolve it on urgent basis,

I got a message from vz-vicms i.e.. Vodafone, i was charged rupees 7/- on tuesday 3rd jan 2023 for choosing to access 'games and videos' which i did not done and on fryday 19th may 2023 i got one more message says i have been charged Rs. 10/ - for choosing to access 'Telsync Games' which also i did not done. i send a cancellation VAS message to vodafone but they replied i did not subscribed to any of their VAS services. Kindly do the needful and get this over as soon as possible.

I am currently residing outside India and I had Vodafone Idea postpaid connection. My mobile number was [protected].

Before leaving from India last year I had submitted a request in VI tp put my number in safe custody paid their charges. Generally whenever my mobile number safe custody was about to expire, I used to get an email from Vodafone saying my number's safe custody is about to expire and they were updating me regarding...