Vodafone India Complaints & Reviews

Dear Sir,

I have paid my post paid bill of my mobile no [protected] on 17th April 2023. But till today it is not removed from your system and while calling, voice record message come as - 'pay your outstanding bill immediately to avoid disconnection' which is very irritating.

On 20th April 2023, I have talked to your Service Manager, STP, Shri Jayat Sen Basak twice on the issue and he advised me to switch off and on the mobile but till the problem was not solved and system was given same message while calling to others.

Again on yesterday, I call Mr Basak twice at 3.22 pm and 3.24 pm but he didn't pick up my call and never ring back me which is not at all acceptable from any service provider. Again in the evening I called him and he picked up and told me to call him after 15 minutes. I told him about my calling him twice in the afternoon and wanted to know the reason for not responding on which his reply was such an arrogant that I was confused whether I am your customer or you are my customer. He replied - 'Why should I give explanation to you for not pickup up your call' (AAMI APNAKE KENO KOIFIAYAT DEBO AAPNAR PHONE RECEIVE NA KORAR)/

I am shocked. Being the era of customer service, how come Mr Basak, holding the post of Service Manager, can replied like this. Due to this sort of people, organization is loosing business and got tarnish their images. I am your customer for more that 7 and half years and now I have decided to port my mobile to other company and for your kind information, there is tie-up between State Bank of India and Vodafone. I will taken up the matter with my higher officials about the continuation of services with you anymore.

Regards
Devashish Nath,
Chief Manager,
Barrackpore Branch

I recharged my Vodafone account with 181 at 8.25 P.M but my account is still not activated.

I been trying to port my vi number to jio
But company is not allowing to do
Since I am getting message
""UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.""
I went to vi showroom and also contacted customer care
They are giving illogical reasons and i cannot port my number please help me someone I went to showroom contacted vi stores talked with them
I done everything but my upc is not generating

I live in kalyan Maharashtra

Hi VI ..

I have paid for 4 different VI number and Sims.

Parent number is [protected].
followed by this number I have 3 more number.
I have taken new sim card from VI office of Kumaran road, Tiruppur.

But only 2 VI Number is active and taking monthly charges for 4 vi number.
Additionally taking 100/- for Datas.

I have raised complaint with customer care for...

RESPECTED SIR
With regarding unauthorized mobile tower at dwrika vihar phase -III NEAREST GURUKUL KANGRI U NIVERSITY HARIDWAR . it is highly populated area with fully covered by school, hospital and residentials.

this area is not authorized for mobile tower but still they installed recently without any documentation and permission.

i am requesting to government that check all documents and uninstall it if it's unauthorized.

thankyou

I recently recharged 181rs pack and its not reflected on my number i cant use the data and its not working the money is also deducted from my account. i have the bill

I recently did a recharge of 181 on 13th april 2023 and the pack is not yet activated i cant yse the data and its not working please help

153.80 current plan
96.70 to change plan

Not able to use internet connection pincode 560081 raising complaint since 5years .but still hopeless service.

For last 10-15 days my voda mobile number ([protected]) when calling is telling serive is temporary withdrawal please solve the issue.
and today also I have change my sim is still the problem is not solve, my alternative no is [protected]

Myself Prakash Senapati, currently i am facing A problem on my “VI” Number which is [[protected]] and the problem is i am unable to Port out my number to other operator because whenever i tried to get the UPC code by Sending message PORT(Space) MOBILE NUMBER to 1900 but i didn't get the UPC Code. From their end i gotcha a quoted message “UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”.
Please take a look and give me a solution regards my error.
Will be kind towards yourself for the rest of my life

Alternative Number [protected]

I've been traveling in China and opted Vodafone ISD services. I recharged my number as per their plans and get my base plan updated with the premium one.

However, when i reached china, their is no network coverage. I tried reaching their support number of times and there is no assistance as first. Then they start playing hit & trial tricks and then they were able to connect to the respective network so i can make and/or receive...

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Hi VI Team,

I have been using Vodafone services since almost 2 years and recently a just over a month ago I opted for upgrading to postpaid from VI app. After a few days, on 1st March 2023(01/03/2024) I received a call from VI service agent asking for my address to deliver the sim. Same day he came to my home and all the process was done and he entered all the details in his app and took a picture of my Aadhar and uploaded...

I am Vodafone customer from last 10 year even most of customer convert the sim card to other vendors, i was out of India from last 5 years and first time I got this issue when I come back and recharged with a monthly plan but 1 week is going to over but till i can't use your internet service, i though Voda is till good for me but i was wrong, i am continuously calling customer care and they are ignoring my query, first time asked to wait 24 hrs and now I called again and one agent said call us at 12 night or 6 morning to get any solution, seriously you are not going good with your service i am really disappointed with this types of services, i am your oldest customer but when I am trying my oldest sim after long time got this report, first time i have to say that Vodafone is now going in a pathetic service.

I want solution or i will switch off this sim, you can check my history i never opt any other vendors even in roaming when you charged for incoming and outgoing i was with you only but now I am really disappointed. PLEASE FEEL THE PAIN OF AN OLDEST CUSTOMER WHO IS SUFFERING.

I am a Vodafone user for 5 years. Suddenly in Feb 2023 I got a call from Vodafone office and they said that my main balance is negative. They also said me to recharge extra 500rs. I asked them how my main balance is negative they said that I have a due while Port from another sim. But I don't have any due. My main balance is negative (-) 813rs. And now they even stopped all services without making any call . I tried to Port my number to another sim but it failed. Now my main balance is showing negative (-) 813 Rs. I don't know why this is happening. This is my prepaid SIM how its possible for negative balance. Customer care officer also unable to provide any reason why my balance shows negative.

I have Vodafone SIM and we are using it last 5 year. Last 2 weeks I am unable to make calls. When we launch a complain in customer care they says we have negative balance that's why we are unable to make calls. I said its a prepaid SIM then how its possible. Customer care officer unable to show any cause or any documents why negative balance it occurs. Only forcing us to pay.

Dear Team,
I havent activated any below such services.balance has been deducted from my account. requesting to check and refund my balance amount

Below given are your VAS deductions:

Name: Contakt Gaming Service
Dated: 30 Mar 23 12:53
Amount: ₹ 25

Name: Contakt Gaming Service
Dated: 08 Mar 23 11:18
Amount: ₹ 9

Name: Contakt Gaming Service
Dated: 18 Feb 23 09:30
Amount: ₹ 25

Name: Contakt Gaming Service
Dated: 05 Jan 23 21:11
Amount: ₹ 25

Thank you
Kuberan
[protected]

For the past one week I'm facing many crosstalk issues. Per day I'll be facing more than 3 crosstalks

For poor network coverage of in our area i decided to discontinue using VI. I sent a port sms but can’t generate the upc code which is must to port out from any network provider.
I received a sms “ UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”.
After discussion with idea helpdesk they asked me to visit Vodafone showroombbut still not able to generate upc code. I am still getting same issue.
Vodafone service desk is unable to provide any solution and there network service is worst after there coloration with idea.
I urge to solve my problem as soon as possible.