Submit a Complaint
Claimed

Vodafone India Complaints & Reviews

www.vodafone.in
1.8
Updated: Mar 28, 2025
Complaints 27122
Resolved
9562
Unresolved
17560
So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Vodafone India

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Vodafone India reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prakash440
Apr 11, 2023
Report
Copy

Unable to get the porting code

Myself Prakash Senapati, currently i am facing A problem on my “VI” Number which is [[protected]] and the problem is i am unable to Port out my number to other operator because whenever i tried to get the UPC code by Sending message PORT(Space) MOBILE NUMBER to 1900 but i didn't get the UPC Code. From their end i gotcha a quoted message “UPC cannot be generated as there are subsisting contractual obligations with your service provider....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sanirudh
Apr 10, 2023
Resolved
Report
Copy
Resolved

Poor assistance and service

I've been traveling in China and opted Vodafone ISD services. I recharged my number as per their plans and get my base plan updated with the premium one.

However, when i reached china, their is no network coverage. I tried reaching their support number of times and there is no assistance as first. Then they start playing hit & trial tricks and then they were able to connect to the respective network so i can make and/or receive...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
D
[email protected]
Apr 10, 2023
Report
Copy

Recharge

Address: Delhi

Bhgffccbhjvffvv...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chejarla Venkatesh
from Podili, Andhra Pradesh
Apr 6, 2023
Report
Copy

Number Suspended Pending Verification

Hi VI Team,

I have been using Vodafone services since almost 2 years and recently a just over a month ago I opted for upgrading to postpaid from VI app. After a few days, on 1st March 2023(01/03/2024) I received a call from VI service agent asking for my address to deliver the sim. Same day he came to my home and all the process was done and he entered all the details in his app and took a picture of my Aadhar and uploaded...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sapan Jha
Apr 4, 2023
Report
Copy

Internet issue

Address: Guwahati

I am Vodafone customer from last 10 year even most of customer convert the sim card to other vendors, i was out of India from last 5 years and first time I got this issue when I come back and recharged with a monthly plan but 1 week is going to over but till i can't use your internet service, i though Voda is till good for me but i was wrong, i am continuously calling customer care and they are ignoring my query, first time asked to wait...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suprobhat Hazra
from Mumbai, Maharashtra
Mar 31, 2023
Report
Copy

Stop outgoing calls since 2 weeks

Address: KONA CHECK POST HOWRAH

I am a Vodafone user for 5 years. Suddenly in Feb 2023 I got a call from Vodafone office and they said that my main balance is negative. They also said me to recharge extra 500rs. I asked them how my main balance is negative they said that I have a due while Port from another sim. But I don't have any due. My main balance is negative (-) 813rs. And now they even stopped all services without making any call . I tried to Port my number to another...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suprobhat Hazra
from Mumbai, Maharashtra
Mar 31, 2023
Report
Copy

Stop outgoing calls since 2 weeks

Address: KONA CHECK POST

I have Vodafone SIM and we are using it last 5 year. Last 2 weeks I am unable to make calls. When we launch a complain in customer care they says we have negative balance that's why we are unable to make calls. I said its a prepaid SIM then how its possible. Customer care officer unable to show any cause or any documents why negative balance it occurs. Only forcing us to pay....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuberanb
from Mumbai, Maharashtra
Mar 30, 2023
Report
Copy

Vodafone Balance Deduction

Dear Team,
I havent activated any below such services.balance has been deducted from my account. requesting to check and refund my balance amount

Below given are your VAS deductions:

Name: Contakt Gaming Service
Dated: 30 Mar 23 12:53
Amount: ₹ 25

Name: Contakt Gaming Service
Dated: 08 Mar 23 11:18
Amount: ₹ 9

Name: Contakt Gaming Servicebr...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abarna Saravanan
Mar 25, 2023
Report
Copy

Crosstalk

For the past one week I'm facing many crosstalk issues. Per day I'll be facing more than 3 crosstalks...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyam8
Mar 25, 2023
Report
Copy

Not able to generate upc code

Address: Palashipara

For poor network coverage of in our area i decided to discontinue using VI. I sent a port sms but can’t generate the upc code which is must to port out from any network provider.
I received a sms “ UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”.
After discussion with idea helpdesk they asked me to visit Vodafone...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
P
preeyankakul
Mar 23, 2023
Report
Copy

Hello! Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs. 25

Charged without consent I never requested it...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Santosh B Ksagar
Mar 23, 2023
Report
Copy

VI after porting to other SIm,Received High Bill

Address: kharghar Navi Mumbai

I was an VI Postpaidcustomer since last 2 years, Billinf from VI was not constant, so i have to waste my time on VI billing queries,
In februry Bill Vi send me Bill of Rs -2049 (My Family plan was Rs 649 / month).
After discussed with VI customer care found that Amazon Prime was subscribed without inform to me.. ( My Amazon Prime was deactivated by me before plan expired).
On request VI waived my Rs 1270/- extra charges...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
ig.payel
from Kolkata, West Bengal
Mar 22, 2023
Report
Copy

Phone Service

I am a Vodafone user for 4 years. Suddenly in 2023 I got a call from Vodafone office and they said that my main balance is negative. They also said me to recharge extra 99rs. I asked them how my main balance is negetive they said that I have a due while Port from another sim. But I don't have any due. My main balance is negative (-) 949rs. And now they even stopped all services without call recieving. I tried to Port my number to another...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AtomShanti
from Imphal, Manipur
Mar 22, 2023
Report
Copy

Not able to receive calls and sms

Hi sir, I am having a big issue right now as I can't recieve any calls and sms on my vodafone number. I use this number to run my business page and since I am not able to recieve calls or sms not even OTP, I am having a big issue right now to login to my FB page. Pls solve my isssue as soon as possible....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SaM_458
Mar 22, 2023
Report
Copy

Fake confirmation messages!

" Hi! We have received & are processing your request for service Callertune Selection. Just sit back & relax, you will receive a confirmation within 2 hours. " I had received this type messages telling me that the charges are 66rs, 90rs when I haven't issued any such request..! Vi are you so free that you are day dreaming right now.. I'll not tolerate this anymore...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tc Ruata
Mar 18, 2023
Report
Copy

Request to stop handset inbuilt games

I did not request for this handset inbuilt games and yet it notified me that ₹25 has been deducted. So, I want this to stope immediately...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prakash440
Mar 18, 2023
Report
Copy

I am unable to Port out my number to other operator

Myself Prakash Senapati, currently i am facing A problem on my “VI” Number which is [protected] and the problem is i am unable to Port out my number to other operator because whenever i tried to get the UPC code by Sending message PORT(Space) MOBILE NUMBER to 1900 but i didn't get the UPC Code. From their end i gotcha a quoted message “UPC cannot be generated as there are subsisting contractual obligations with your service provider....
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashtal
from Mumbai, Maharashtra
Mar 17, 2023
Report
Copy

Deficiency in Service- Causing Harrassment and Frustration

We are senior citzens and had taken family pack consisting of 3 connections.
We have been post paid customer to Vodafone for more than 2 decades.
Recently we been to Australia. While leaving for Australia on 21st Oct 2022, we had requested for IR pack of 28 days. Same day we received a msg that our request for 28 days IR pack has been processed.
Upon arrival in Australia, we found that there is no service though as per...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sriramareddy
Mar 16, 2023
Report
Copy

Port issue

Im trying to port from vi as net work its bad but while trying to port im getting

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Im trying from like 1 year and i cant port my sim...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aryan1084648
Mar 15, 2023
Report
Copy

I can't generate PORT I'd

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.

"upc cannot be generated as there are subsisting contractual obligations with your service provider"...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Reliance Jio Infocomm
1
(6584)
Pace Setters Business Solutions
2.5
(4)
BSN Infotech
4
(10)