Vodafone India Complaints & Reviews

RESPECTED SIR
With regarding unauthorized mobile tower at dwrika vihar phase -III NEAREST GURUKUL KANGRI U NIVERSITY HARIDWAR . it is highly populated area with fully covered by school, hospital and residentials.

this area is not authorized for mobile tower but still they installed recently without any documentation and permission.

i am requesting to government that check all documents and uninstall it if it's unauthorized.

thankyou

I recently recharged 181rs pack and its not reflected on my number i cant use the data and its not working the money is also deducted from my account. i have the bill

I recently did a recharge of 181 on 13th april 2023 and the pack is not yet activated i cant yse the data and its not working please help

153.80 current plan
96.70 to change plan

Not able to use internet connection pincode 560081 raising complaint since 5years .but still hopeless service.

For last 10-15 days my voda mobile number ([protected]) when calling is telling serive is temporary withdrawal please solve the issue.
and today also I have change my sim is still the problem is not solve, my alternative no is [protected]

Myself Prakash Senapati, currently i am facing A problem on my “VI” Number which is [[protected]] and the problem is i am unable to Port out my number to other operator because whenever i tried to get the UPC code by Sending message PORT(Space) MOBILE NUMBER to 1900 but i didn't get the UPC Code. From their end i gotcha a quoted message “UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”.
Please take a look and give me a solution regards my error.
Will be kind towards yourself for the rest of my life

Alternative Number [protected]

I've been traveling in China and opted Vodafone ISD services. I recharged my number as per their plans and get my base plan updated with the premium one.

However, when i reached china, their is no network coverage. I tried reaching their support number of times and there is no assistance as first. Then they start playing hit & trial tricks and then they were able to connect to the respective network so i can make and/or receive...

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Hi VI Team,

I have been using Vodafone services since almost 2 years and recently a just over a month ago I opted for upgrading to postpaid from VI app. After a few days, on 1st March 2023(01/03/2024) I received a call from VI service agent asking for my address to deliver the sim. Same day he came to my home and all the process was done and he entered all the details in his app and took a picture of my Aadhar and uploaded...

I am Vodafone customer from last 10 year even most of customer convert the sim card to other vendors, i was out of India from last 5 years and first time I got this issue when I come back and recharged with a monthly plan but 1 week is going to over but till i can't use your internet service, i though Voda is till good for me but i was wrong, i am continuously calling customer care and they are ignoring my query, first time asked to wait 24 hrs and now I called again and one agent said call us at 12 night or 6 morning to get any solution, seriously you are not going good with your service i am really disappointed with this types of services, i am your oldest customer but when I am trying my oldest sim after long time got this report, first time i have to say that Vodafone is now going in a pathetic service.

I want solution or i will switch off this sim, you can check my history i never opt any other vendors even in roaming when you charged for incoming and outgoing i was with you only but now I am really disappointed. PLEASE FEEL THE PAIN OF AN OLDEST CUSTOMER WHO IS SUFFERING.

I am a Vodafone user for 5 years. Suddenly in Feb 2023 I got a call from Vodafone office and they said that my main balance is negative. They also said me to recharge extra 500rs. I asked them how my main balance is negative they said that I have a due while Port from another sim. But I don't have any due. My main balance is negative (-) 813rs. And now they even stopped all services without making any call . I tried to Port my number to another sim but it failed. Now my main balance is showing negative (-) 813 Rs. I don't know why this is happening. This is my prepaid SIM how its possible for negative balance. Customer care officer also unable to provide any reason why my balance shows negative.

I have Vodafone SIM and we are using it last 5 year. Last 2 weeks I am unable to make calls. When we launch a complain in customer care they says we have negative balance that's why we are unable to make calls. I said its a prepaid SIM then how its possible. Customer care officer unable to show any cause or any documents why negative balance it occurs. Only forcing us to pay.

Dear Team,
I havent activated any below such services.balance has been deducted from my account. requesting to check and refund my balance amount

Below given are your VAS deductions:

Name: Contakt Gaming Service
Dated: 30 Mar 23 12:53
Amount: ₹ 25

Name: Contakt Gaming Service
Dated: 08 Mar 23 11:18
Amount: ₹ 9

Name: Contakt Gaming Service
Dated: 18 Feb 23 09:30
Amount: ₹ 25

Name: Contakt Gaming Service
Dated: 05 Jan 23 21:11
Amount: ₹ 25

Thank you
Kuberan
[protected]

For the past one week I'm facing many crosstalk issues. Per day I'll be facing more than 3 crosstalks

For poor network coverage of in our area i decided to discontinue using VI. I sent a port sms but can’t generate the upc code which is must to port out from any network provider.
I received a sms “ UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”.
After discussion with idea helpdesk they asked me to visit Vodafone showroombbut still not able to generate upc code. I am still getting same issue.
Vodafone service desk is unable to provide any solution and there network service is worst after there coloration with idea.
I urge to solve my problem as soon as possible.

Charged without consent I never requested it

I was an VI Postpaidcustomer since last 2 years, Billinf from VI was not constant, so i have to waste my time on VI billing queries,
In februry Bill Vi send me Bill of Rs -2049 (My Family plan was Rs 649 / month).
After discussed with VI customer care found that Amazon Prime was subscribed without inform to me.. ( My Amazon Prime was deactivated by me before plan expired).
On request VI waived my Rs 1270/- extra charges & they request to me me RS 884/ .
I paid the amount and then put a request to port into VI. But no solution they have given..I seperated my Family Plan and Send a porting & Port to JIO Sim.

Now the current bill of RS 2091/- after porting then given with previous bill and extra bill after porting.
So i need the solution and reduce charged.extra bill.
So I ported my

I am a Vodafone user for 4 years. Suddenly in 2023 I got a call from Vodafone office and they said that my main balance is negative. They also said me to recharge extra 99rs. I asked them how my main balance is negetive they said that I have a due while Port from another sim. But I don't have any due. My main balance is negative (-) 949rs. And now they even stopped all services without call recieving. I tried to Port my number to another sim but it failed. They also cut 99rs which is needed while porting. Now my main balance is negetive (-) 850 rs. I don't know why this is happening. Please help.

Hi sir, I am having a big issue right now as I can't recieve any calls and sms on my vodafone number. I use this number to run my business page and since I am not able to recieve calls or sms not even OTP, I am having a big issue right now to login to my FB page. Pls solve my isssue as soon as possible.