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Vodafone India Complaints & Reviews

1.8
Updated: Jul 13, 2026
Complaints 27142
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9565
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17577
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Vodafone India reviews & complaints page 7

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N
Neha Dhull
Mar 6, 2018
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international roaming not working need refund

I recharged my phone number [protected] with international roaming pack amount 5751 but i am not getting any signal here in kokomo indiana Usa. i tried various option as described by helpline like manually network setting. but its show not registered while i am trying to connect with other network like T-mobile or AT&T and others. If the recharge options not available here, So i request you please start the process of refund of my amount....
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Suresh Seelam
Feb 26, 2018
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my number not working in usa (isd) roaming

Address: 560037

I am using my prepaid vodafone number (+[protected] from 2015 or so. I have traveled first time to usa at end of dec 2016.

As per the suggestions from vodafone customer care i have updated my mobile settings and connected to local network and started receiving calls and text messages.

I have recharged couple of times to maintain my balance.

I have not noticed from how long, suddenly it is...
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sathish kurella
from Hyderabad, Telangana
Jan 3, 2018
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I am complaining about a fake call 7992853364

I have a relative of mine who is getting fake calls from [protected]. When i dial to this number from my number he does not lift the phone. He is talking abusive speech over phone. Can you please give me the user location data, from where he is calling especially with the date range of one week back.

Any information like his aadhar card data, or name, or address where sim card is taken, or what is the last mobile tower near...
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Deepu Anumolu
from Chennai, Tamil Nadu
Dec 9, 2017
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not allowing me to port my number

Address: Krishna, Andhra Pradesh, 520007

Dear sir,
My mobile number: [protected]
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 100 time...
By speaking to customer care for solution... They keep giving non sense / irrilavent solutions: - br...
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S
Shri Sel
Nov 25, 2017
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unable to send sms while on international roaming

Address: Mumbai City, Maharashtra
Website: www.vodafone.in

I am out of india right now since 16/11/17. Vodafone has already deducted rs.99 for roaming for 30 days. But i am unable to send sms. I am receiving messages from all souces. While sending sms there is a problem. Sending failed is displayed adjacent to sms..

I am trying since last 4-5 days... No success. I do not get any reply/reason from vodafone as to why sms sending failed.

My number is vodafone prepaid [protected].br...
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Actor Rajput Dilli
from New Delhi, Delhi
Nov 19, 2017
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network issue and calls drop

Address: 122002

I am an vodafone customer for many years. The network has deteriorated because of which there are call drops, voice breaks/unclear and not able to use internet properly. I had raised these issues with vodafone customer care, nodal officer end number of times since last year but issues was not resolved. I too didn't follow on the matter however as the issue deteriorated more. After lot of network issue compliant still i’m facing the same...
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priyank87
from Gurgaon, Haryana
Nov 14, 2017
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vodafone number suspended

Address: New Delhi, Delhi

I have ported my number [protected] to vodafone, within a week my outgoing calls are barred. On quering customer care, they asked to fix an appointment with vodafone for physical verification. I fixed the same, but none of the representative came for the physical verification. After 2 days my number is suspended by vodafone. I again called and fix the appointment again, but they say you may have to wait 3 more days for the represntative to...
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pritichauhan31
from Morbi, Gujarat
Oct 24, 2017
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bill of inactive number

Address: Kutch, Gujarat, 370001
Website: www.vodafone.in

Hi,

My vodafone cug postpaid no. [protected], [protected] which is registered by name of mr. Vrujlal khimji chauhan.
These both no are inactived since last 6 month. I paid the last bill amount at the vodafone store bhuj, still every month i got mail for due amount of bill.
Please recheck your bill statement and stop to mailing me. Let me know by further reply....
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Deepak Kachhawaha
from Muzaffarpur, Bihar
Oct 3, 2017
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non issue of complaint no by cust care

Address: Jodhpur, Rajasthan, 342001

Sir i would like under your consideration my issue of being charged rupees 1260 on account of vip calls at an number newer being dialed by me the number is 571717 for the same i contacted customer care [protected] but was surprised by attitude of team manager at vodafone cust care satyendra tomar after a long discussion he said hes giving me complaint no but then declined towards the same when asked about senior contacts he refused it seemed...
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Christopher J Mathew
from Mumbai, Maharashtra
Sep 27, 2017
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reg: deducting your balance to 0 without any reason

Address: 632406
Website: [email protected]

This is my vodafone number [protected]. I have been using this vodafone sim for 7 years. The customer service was good previously. Accordingly, when we ask doubts about the plans to customer care, they would clear soon or will follow us. Now i just really disappointed with the vodafone customer service care and the people those whose who are working now are not properly responding to the complaint which we inform them.in this case, now the...
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sonia4567
from Kolkata, West Bengal
Sep 18, 2017
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surrender of vodafone sim

Address: 712101

I had taken a vodafone sim from my local vodafone shop on 14/06/17. I had received a bill in the month of july 2017 which was paid by me on 21/07/17. I had surrendered my sim to the said vodafone shop on 03/06/17. After that i have not received any bill for payment by post or by e-mail. But today there was a call to the alternate number asking money for due bill/s. I am surprised to receive such call to the alternate number as the sim stand...
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koyelg
from Mumbai, Maharashtra
Sep 2, 2017
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my prepaid number has been discontinued and allocated to someone else without any intimation to me

Address: 700064

Dear team,
I have been using one vodafone prepaid number - [protected] for the past 10 years or more however i took a new postpaid number last year and has not been using the prepaid number from last few months. All of a sudden, i noticed that my number has been provided to someone else even though i have not discontinued the number by any written application or through phone. I immediately called vodafone customer care and told them...
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Deepika1101
from Hisar, Haryana
Aug 21, 2017
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expiration of data pack before due date

Address: New Delhi, Delhi, 110017

On 22nd july, I got myself a recharge of 352 rs data pack which had a validity of 56 days but on 21 aug, i received a message that my data pack has expired. On 22 july i recieved a message that your data pack is active and valid for 56 days so how this is even poaaible that the pack will expire before is due date.
I tried calling the customer care many times they listen to the problem and after that they put the call on hold and then...
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Address: Pune, Maharashtra

Respected sir/mam,
I had deactivated my vodafone postpaid account 4 months ago for number [protected] and i received an email saying that i have not paid bill and need to be present in lok adalat for the case. I already had paid my bill for that usage and it has generated bill after deactivating my service.
Please help me and deactivate my service as soon as possible...
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Prateek Nigam
from Bengaluru, Karnataka
Aug 3, 2017
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changed my account to corporate account from individual ownership

Address: Ahmedabad, Gujarat, 380059

My mobile number is [protected] and have ported it from airtel to vodafone and i was with airtel since 17 years. However after porting and running it for 5 months, i was not happy with the services from vodafone and decided to port it back to airtel. While the unc and the process was done, payments made and new card from airtel was received, my number didn't port back to airtel. Reason stated was since its a corporate account it cant be ported....
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Adnan Ghazali
from Kolkata, West Bengal
Jul 30, 2017
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disturbing by calling my family member repeatedly after warning given to him already.

Dear sir,
The vodafone number [protected] is continuously disturbing by calling over again and again. Actually this number was an old number of mine which got expired 6-7 months before and by mistake my maternal aunty called on that number and from then onwards he is calling and disturbing. We tried to talk to him but he didn't took it seriously. So sir please take a strong action against him. Therefore for this i will be highly grateful...
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vidya Biradar
from Mumbai, Maharashtra
Jul 22, 2017
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cheque issue

Address: 400706
Website: Vodafone

I started my sim service provider wuth with vodafone as postpaid card and after that i am facing lots of issue with billing card so transfered my sim from postpaid to prepaid card. And till now i have now received my 585 rs. Amount on my address. Almost 5 to 6 times i visited to vodafone galler but i am not receiving any respose. I already done so many calls and emil to vodafone company but they are just pathetic they are not giving any revert....
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Prashant Nahata
from Ahmedabad, Gujarat
Jul 21, 2017
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wrong charge for data plan

Address: 380015
Website: Vodafone.in

Sir,
I am using 349 rent plan.in which i was committed by vodafone 10gb 4g speed data and unlimited 3g once 10gb is exceeded. I had changed to this plan to my other 9 vofafone accounts also. Today i have received a message from you that i have used 20mb extra after usage of 10gb @ 4g speed. So for 20 mb i will have to pay you.

When i was given this scheme i was told for unlimited data plan. You can check you telephonic...
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Sthitapragyan Debasis
from Kolkata, West Bengal
Jul 19, 2017
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want to change updated address in postpaid bill

Address: Kolkata, West Bengal, 700156

I want to update address in Vodafone postpaid bill, for which I went to the nearest Vodafone help desk, provided my application for the same with necessary documents. But it has been more than 1 month and the change in address doesn't reflect in mobile app or online login.

Please help me change the address in mobile app and online login plus the bill.

Thank you
Sthitapragyan Debasis...
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Parul Yadhuvanshi
from Nagpur, Maharashtra
Jun 24, 2017
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Escalation regarding bill

Address: Alwar, Rajasthan, 301019
Website: Vodafone

Dear Team,

I am your valuable customer having 6 connections of vodafone. But this month I really got frustrated. As per mail received from vodafone I got notification from vodafone that I have used only 50% of the data allowance then why the charges calculated in my bill. I want reversal of this 499.71 Rs because I have not used any excess amount according to my plan. In last month my balance was 13 GB then why I will pay...
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