Vodafone India Complaints & Reviews

I have Vodafone SIM and we are using it last 5 year. Last 2 weeks I am unable to make calls. When we launch a complain in customer care they says we have negative balance that's why we are unable to make calls. I said its a prepaid SIM then how its possible. Customer care officer unable to show any cause or any documents why negative balance it occurs. Only forcing us to pay....

Dear Team,
I havent activated any below such services.balance has been deducted from my account. requesting to check and refund my balance amount

Below given are your VAS deductions:

Name: Contakt Gaming Service
Dated: 30 Mar 23 12:53
Amount: ₹ 25

Name: Contakt Gaming Service
Dated: 08 Mar 23 11:18
Amount: ₹ 9

Name: Contakt Gaming Servicebr...

For the past one week I'm facing many crosstalk issues. Per day I'll be facing more than 3 crosstalks...

For poor network coverage of in our area i decided to discontinue using VI. I sent a port sms but can’t generate the upc code which is must to port out from any network provider.
I received a sms “ UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”.
After discussion with idea helpdesk they asked me to visit Vodafone...

Charged without consent I never requested it...

I was an VI Postpaidcustomer since last 2 years, Billinf from VI was not constant, so i have to waste my time on VI billing queries,
In februry Bill Vi send me Bill of Rs -2049 (My Family plan was Rs 649 / month).
After discussed with VI customer care found that Amazon Prime was subscribed without inform to me.. ( My Amazon Prime was deactivated by me before plan expired).
On request VI waived my Rs 1270/- extra charges...

I am a Vodafone user for 4 years. Suddenly in 2023 I got a call from Vodafone office and they said that my main balance is negative. They also said me to recharge extra 99rs. I asked them how my main balance is negetive they said that I have a due while Port from another sim. But I don't have any due. My main balance is negative (-) 949rs. And now they even stopped all services without call recieving. I tried to Port my number to another...

Hi sir, I am having a big issue right now as I can't recieve any calls and sms on my vodafone number. I use this number to run my business page and since I am not able to recieve calls or sms not even OTP, I am having a big issue right now to login to my FB page. Pls solve my isssue as soon as possible....

" Hi! We have received & are processing your request for service Callertune Selection. Just sit back & relax, you will receive a confirmation within 2 hours. " I had received this type messages telling me that the charges are 66rs, 90rs when I haven't issued any such request..! Vi are you so free that you are day dreaming right now.. I'll not tolerate this anymore...

I did not request for this handset inbuilt games and yet it notified me that ₹25 has been deducted. So, I want this to stope immediately...

Myself Prakash Senapati, currently i am facing A problem on my “VI” Number which is [protected] and the problem is i am unable to Port out my number to other operator because whenever i tried to get the UPC code by Sending message PORT(Space) MOBILE NUMBER to 1900 but i didn't get the UPC Code. From their end i gotcha a quoted message “UPC cannot be generated as there are subsisting contractual obligations with your service provider....

We are senior citzens and had taken family pack consisting of 3 connections.
We have been post paid customer to Vodafone for more than 2 decades.
Recently we been to Australia. While leaving for Australia on 21st Oct 2022, we had requested for IR pack of 28 days. Same day we received a msg that our request for 28 days IR pack has been processed.
Upon arrival in Australia, we found that there is no service though as per...

Im trying to port from vi as net work its bad but while trying to port im getting

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Im trying from like 1 year and i cant port my sim...

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.

"upc cannot be generated as there are subsisting contractual obligations with your service provider"...

I have been relocated outside of India and I have requested to terminate my other vodafone number [protected]. As per the representative, Shayani Srimani, I have cleared the due amounts and she has also provied me the closure letter for the same and she has specifically mentioned that my number got suspended and there is not such due amount I which I have to pay. But now again a bill of 66 Rs has been generated. Why this is so? I have contacted...

The vodafone fraud person called me and asked me to cancel the port request. I was put port reques to jio day before. Today vodafone one person called me and told he said calling from jio and asked me to cancel the port request and send asked me to send message to 1900 i believed and sent later understand that he is vodafone fraud person, thank you...

The vodafone fraud person called me and asked me to cancel the port request. I was put port reques to jio day before. Today vodafone one person called me and told he said calling from jio and asked me to cancel the port request and send asked me to send message to 1900 i believed and sent later understand that he is vodafone fraud person, pls help, thank you...

Transaction Details
Transaction ID: ICI1c47d595c6584eb1afee402e69716c37
Transaction Date: 10 Mar 2023, 04:19:51
Reference Id:[protected]
Mode: UPI ID (COLLECT)
Amount: Rs. 118.00
Status: COMPLETED
Error Message: NA

Payer Details
[protected]-
From: [protected]@indianbank
Remarks: OidViAppPRE[protected]@VodafoneIndiaLimited
br...

Dear Customer Service Team.

I am a vodafone India prepaid customer. My mobile number is [protected]. My current balance is -439.88. I wonder, in prepaid service how is it possible to have a negative balance?

I do not want my balance to go below zero amount. Please turn off this negative balance facility with immediate effect.

Thanks,
Johnson....

I haven't activated any service....