Vodafone India Complaints & Reviews

I have been relocated outside of India and I have requested to terminate my other vodafone number [protected]. As per the representative, Shayani Srimani, I have cleared the due amounts and she has also provied me the closure letter for the same and she has specifically mentioned that my number got suspended and there is not such due amount I which I have to pay. But now again a bill of 66 Rs has been generated. Why this is so? I have contacted her and she mentioned that I wont have to pay that amount but I would like to know that why it has been generated?

The vodafone fraud person called me and asked me to cancel the port request. I was put port reques to jio day before. Today vodafone one person called me and told he said calling from jio and asked me to cancel the port request and send asked me to send message to 1900 i believed and sent later understand that he is vodafone fraud person, thank you

The vodafone fraud person called me and asked me to cancel the port request. I was put port reques to jio day before. Today vodafone one person called me and told he said calling from jio and asked me to cancel the port request and send asked me to send message to 1900 i believed and sent later understand that he is vodafone fraud person, pls help, thank you

Transaction Details
Transaction ID: ICI1c47d595c6584eb1afee402e69716c37
Transaction Date: 10 Mar 2023, 04:19:51
Reference Id:[protected]
Mode: UPI ID (COLLECT)
Amount: Rs. 118.00
Status: COMPLETED
Error Message: NA

Payer Details
[protected]-
From: [protected]@indianbank
Remarks: OidViAppPRE[protected]@VodafoneIndiaLimited

Payee Details
[protected]-
[protected]@icici

Dear Customer Service Team.

I am a vodafone India prepaid customer. My mobile number is [protected]. My current balance is -439.88. I wonder, in prepaid service how is it possible to have a negative balance?

I do not want my balance to go below zero amount. Please turn off this negative balance facility with immediate effect.

Thanks,
Johnson.

I haven't activated any service.

I haven't requested for any service..

I visited the Vodafone store on 195, Venkatachalam Street, Mylapore, Chennai, Tamil Nadu 600004 on March 2nd 2023 to 1) change from Postpaid to Prepaid and 2) Change the name registered on the number from my name to my mother's name.

For Changing Postpaid to Prepaid, vodafone store employee asked to pay ₹100 for new sim card
For Changing the registered name, vodafone store employee asked to pay ₹450
For Postpaid bill payment, vodafone store employee asked to pay ₹350

The Vodafone Store employee asked to transfer a Total amount of ₹900 to his gpay 91-[protected]. And no payment receipt was given by Vi store.

When I called customer care, they said that for changing the registered name, it is only ₹50 and the new sim card is free.

I've mailed corporatecare.[protected]@vodafoneidea.com on Thu, Mar 2, 2023 ( service request number is[protected]. But still today refund has not been given. I've also shared the gpay transaction details over email.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25

Received this message.
Give my money back

They activited game . I didn't requested also and charged for that .many times this happened. Message i got was
Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25 .
Give my money back.
Fraud company.

I don't requested for any games. But the activeted inbuilt games. Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Give my money back

I have converted my Postpaid VI number to a prepaid account a couple of months back as I had relocated to the UAE. I have raised multiple complaints on the chat support (Vi App) and contacted the local store in BTM Branch, Bengaluru. A Customer Care executive has helped in deactivating the Value Added Services Subscription ( Handset Inbuilt Games and Videos). However, I noticed that I am still getting charged for these services even after deactivating it. So far, I have been charged more than Rs. 300 for the service which I dont use.

I am not interested in using the service as I am on International Roaming, I have already sent an email to corporatecare.[protected]@vodafoneidea.com about this issue. VI App Chat support is robotic and answers only basic questions. For IR users, it is impossible to get in touch with customer care to get some basic support. I would request you to please deactivate the VAS subscriptions from my account and refund the amount that was deducted.

Appreciate your support on this.

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I am nit able to generate upc code to switch my current mobile number to other network after sending request on 1900 and getting message that upc can not be generated.I am trying it since last few montha and same thing is working fine on my other service provider side.

Fraud 3000 ka kiya

I haven't applied for any value added services but still everytime I recharge with talktime they deduct money.
Please fix this!

Twice already my money has been deducted for this 'english seekho' to which I have never subscribed. It is very frustrating that I am messaging STOP and still no deactivation is happening. This is a terrible way to treat your customers!!!

Annoying VAS has been an issue in India and vodafone does not fall back on this. These services are being activated on my account without an approval. It's impossible for me to activate it since the number is only used for incoming SMSes. Vodafone needs to take a strict action against this and fix their issues ASAP:

I'm residing in Oman, we hold an Indian Vodafone sim which is linked to our pan and other documents. Unfortunately we are not able to receive any sms on the same. Kindly help us to resolve this issue. My phone number is [protected]

Dear sir / Madam,

I am Yatin Ram Karwal & using 2 mobile no of vodafone Idea [protected] & [protected] sending Porting message on 1900 but service to Porting has blocked by Vodafone Idea . whenever i send message to porting failure is coming. I have all visited Vodafone Idea store but executive are telling that try after 24 hours it will take but till date it is not stared . i can send message to everybody but only i can't send message to 1900

there is no network in vodafone idea in our area

Please start service of SMS for both no [protected] & [protected]