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Vodafone India Complaints & Reviews

1.8
Updated: Dec 31, 2025
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Vodafone India reviews & complaints page 165

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A
akashkadam2597
Feb 24, 2020
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+[protected], contact number from where missed call come. Just one rung and hang up. Please stop this. Also there is notices regarding such number. Why u not block it from your side.. Make filter available for this and i am literate so can search and tell tou. But there are 50 % population is farming community. How they check on internet, if thre information stolen then this become obstacle in digital india initiative.
Mar 26, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2020
Vodafone India Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 24/02/2020 2.01pm 24/02/2020 3.00pm 24/02/2020 6.12pm.

Regards,
Dhakshayani
Getting roor 50 while sending sms from vodafone
santosh belwade's reply, Feb 20, 2020
Error 50
Sim card is rejected. Please resolve the issue as soon as possible
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    Ritu1601
    Feb 23, 2020
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    Address: Gurgaon, Haryana

    I have been trying to close my vodafone number and informed many times on customer service but they don't disconnect instead ask me to visit the store which i am not able to as there is no store available in the vicinity. Every time they generate a bill i ask them to close the account but the call centre people are very rude and adamant not to close it. Please close my account asap
    Mar 26, 2020
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Feb 24, 2020
    Vodafone India Customer Care's response
    Dear Customer,

    We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 24/02/2020 1.45pm 24/02/2020 2.55pm 24/02/2020 6.02pm.

    Regards,
    Dhakshayani
    I getting Vodafone service error: 0x5 on my mobile screen in every minute .
    Its quite irritating, I have already deactivate FLASH service through SMS and also in my mobile setting

    please help me

    disconnection of vodafone number - Comment #3652211 - Image #0
    Their claims about good 4g speeds are blatantly false. I get about 50% strength on 4g signal and still get only 40-80 kbps speed. Like what the hell are they doing. I got a daily data pack and always waste about 0.5-1.0 gb of data because these [censored]ers can't provide us with atleast a proper 3g network speed even on 4g network.
    Getting error like Vodafone in 50 error while sending a message
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      P
      prasanth m n
      Feb 22, 2020
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      Address: Olive, Kakkanad, Ernakulam, Kerala, 682030

      Dear team,

      I am in need of the history of my incoming and outgoing call history from 1st february 2020 till 22nd feb 2020 of my vodafone number.

      There are complaints received from various authorities that they are getting calls from my number and also there are fake calls that are being routed through my number. I doubt my phone is hacked and somebody is using telephone facility.

      I am very much worried about the consequences and therefore, please help me to get the call history to see what is happening.
      Mar 25, 2020
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Feb 23, 2020
      Vodafone India Customer Care's response
      Dear Customer,

      As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you

      Regards,
      Dhakshayani
      Network bahot hi bekar hai mera
      Har samay jiski complain mai 2 baar kar chuka hu
      Ab agar network sahi nhi hua to sim change kar denge
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        D
        diff_2013
        from Pune, Maharashtra
        Feb 22, 2020
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        I am using vodafone prepaid connection. As and when required i do a prepaid recharge. The issue is that now vodafone maintains two accounts for one prepaid number. One account showing main balance and another dedicated account showing recharge balance.

        In vodafone app i only get to see the main balance. This is misleading. See this picture. It says my main balance is 1.80 rs however i have also recharged for rs 100 therein.

        Vodafone app does not have any provision to view the dedicated balance. This feature should be added to the app as soon as possible. I am using the latest version as available on google play store.
        +1 photos
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Feb 23, 2020
        Vodafone India Customer Care's response
        Dear Customer,

        Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

        Regards,
        Dhakshayani
        Feb 24, 2020
        Updated by diff_2013
        This is not a personal issue or number specific issue. This is how the App is designed and app should show all balances under one account or a number i.e. main + dedicated. What is shows is only the mail balance. This issue is number agnostic. You can test it out on your own Vodafone prepaid number as well. I have to every time dial *111# to check all balances. Feature in app would be nice to have. Thanks.
        Dear Sir/Mam.
        I have a offer for related callertune.recharge Rs249.and get 360 days callertune offer and unlimited song selection for any extra charge.but this plan is not activate I try many times and customer care executive not Resolve my problem and give me wrong answers.so plz solve my problem.
        I am using Vodafone sim for last about 5-6 years, For last one week I get the message "MOBILE NET WORK NOT AVAILABLE" and I am not able to dial to anybody. My Vodafone Mobile No:[protected]. Kindly sort out my problem at your earliest.
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          K
          Komal Lamba
          Feb 22, 2020
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          Resolved

          Address: New Delhi, Delhi, 110051

          One of your associate offered similar number to my present number for 500 rupees.. The have provided emply envolpe in exchange of money.. After that they said mam glti se khali envolp aa gya hum log aapko dusri sim bhijwa dege fir sim activate ho jayegi. Uske baad se koi msg ya call ka response nhi de rha..[protected] (This was the number) m aapke 2 vodafon connection already use kr rhi hu. I request you to action and sim activate krwa do
          +4 photos
          Mar 27, 2020
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Feb 23, 2020
          Vodafone India Customer Care's response
          Dear Customer,

          As per our recent communication, we request you to kindly visit nearest Vodafone store for the same. For further assistance, kindly contact us on 199 or 198. 

          Regards,
          Dhakshayani
          Above mentioned pack has been activated without my concern and deducted amount from my balance therefore you are requested to deactive the pack immediatly un less have to port my no from vodafone to other company
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            K
            Karl4u
            Feb 22, 2020
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            Address: Bai ka bagh, opposite rambagh railway station, Allahabad, Uttar Pradesh, 211003

            We’re facing too much network issue. My house is infront of a railway station, still things doesn’t work properly. We hold 5 voda numbers within the home. Earlier we’ve complained and it was informed that complete network throttle is issued, but no effect whatsoever. If this cannot be fixed, we’ll shift to another network, that is the last option.
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              N
              Nilotpol Baruah
              from Imphal, Manipur
              Feb 22, 2020
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              Address: Assam, 784001

              Its so same that vodafone 4g intenet speed is worst than 2g. Can't do anything in this stupid network. Who is the owner of this network? Does he does not think about his customers and their money, or does he only think about the profit. If you run your company this way, it all will all go in vain. No respect to this network atall 0.000 out of 100. Please think about your customers and their money that they pay for internet service
              Mar 24, 2020
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Feb 22, 2020
              Vodafone India Customer Care's response
              Dear Customer,

              Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

              Regards,
              Dhakshayani
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                S
                Sp Sp Prithvi
                Feb 21, 2020
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                Resolved

                Address: #1365/3 morigate manimajra, 160101

                Dear sir
                Mera naam sunil kumar sir mne job k liye apply kiya tha mera job ka nhi bta rhe mujhse paise bhi bhrwa liye gye 15 din nikal chukey h sir kuch sunvayi nhi huyi
                10.500 pure bhrwa liye h ab tk koi bhi job ka namo nishaan nhi h sir apse request h meri job ka kuch btaiye me bht musbit or problem m hu jino ne paise bharwaye h vo quiker m emloyees h banglore se
                Mar 26, 2020
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Feb 23, 2020
                Vodafone India Customer Care's response
                Dear Customer,

                As per our recent communication, we have informed you that contact to JOB team.

                Regards,
                Dhakshayani
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                  B
                  Bargav Krishna
                  Feb 21, 2020
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                  Vodafone has deducted ₹45 excl taxes from my account without authorisation on my prepaid sim. When contacted on 198 they are saying ppu nazara pack was activated through 'advertisement'. I don't understand how this got activated as i have not authorised any such payments. Also even they don't have details of what service pack it is or it's details. Kindly take action to resolve the same at the earliest.
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 22, 2020
                  Vodafone India Customer Care's response
                  Dear Customer,

                  As per our recent communication . please be informed that we are unauthorized to raise refund request beyond 24 hrs of service activation .

                  Regards,
                  Dhakshayani
                  Feb 22, 2020
                  Updated by Bargav Krishna
                  As per our recent conversation, you had suggested to download the TRAI CMS app on Google Play Store to register a complaint and get refund.

                  However, the app shows there are no VAS services active and when a message 'STOP' was sent to 155223, I received the same response.

                  However as per your records and conversation with your executives they confirmed that the money deducted was towards PPU Nazara Pack.

                  Your company itself is giving contradictory answers from 2 different persons for the same issue

                  Kindly resolve the same.
                  Mar 02, 2020
                  Updated by Bargav Krishna
                  It has been 10 days now. I still haven't received any response from your side.

                  Kindly provide an update
                  As per our recent conversation, you had suggested to download the TRAI CMS app on Google Play Store to register a complaint and get refund.

                  However, the app shows there are no VAS services active and when a message 'STOP' was sent to 155223, I received the same response.

                  However as per your records and conversation with your executives they confirmed that the money deducted was towards PPU Nazara Pack.

                  Your company itself is giving contradictory answers from 2 different persons for the same issue

                  Kindly resolve the same.
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                    W
                    Feb 21, 2020
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                    Resolved

                    Address: Ahmedabad, Gujarat, 380001

                    I was working in vodafone as a associate at adecco payroll.

                    Adecco contract was finish since 2017 to transfer to ikya,

                    That time i had transfer to my pf adecco to ikya. That was successfully done,

                    But still not view in my ikya passbook, so where is my pf???

                    Adecco customer care is not support & other option is not available

                    Please help me,

                    Regards,

                    Wasim saiyed

                    [protected]
                    Mar 24, 2020
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 22, 2020
                    Vodafone India Customer Care's response
                    Dear Customer,

                    As per our recent communication, we have informed you that contact to PF team. 

                    Regards,
                    Dhakshayani
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                      J
                      Jagdsih
                      Feb 21, 2020
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                      Resolved

                      Hi, vodafone deducted the 49 rupees with this description dnld-wwap_dls0049_ppu_kin01467053..
                      I have not downloaded anything and i use wifi for internet and not data package. I don't know how many times this has been done previously, this time i noticed and decided to take action.
                      At this point where other msp are giving free services you are charging unexpected deductions

                      I am currently out of country so i am not able to pick your call.
                      Also i have mailed to you against this complaint on your customer mail id "[protected]@vodafoneidea.com".
                      1st mail : - 15th feb —
                      Reply on 16.02.0202 — my mail id is not registered with you.. But i have registered through vodafone app.
                      2nd mail :- 17th feb — again — but no reply
                      3rd mail :- 18th feb (At 9:58am) — again — but no reply
                      4th mail :- 18th feb (At 2:46pm) — again — but no reply
                      5th mail :- 19th feb — again — but no reply yet..

                      For small issue your are taking very long time.
                      Mar 24, 2020
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Feb 21, 2020
                      Updated by Jagdsih
                      issue is not resolved yet
                      Verified Support
                      Feb 22, 2020
                      Vodafone India Customer Care's response
                      Dear Customer,

                      We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 22/02/2020 1.27pm 20/02/2020 2.18pm 21/02/2020 3.21pm.

                      Regards,
                      Dhakshayani
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                        Swabnam Buragohain
                        Feb 20, 2020
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                        I have recharged rs 36 where it was mentioned that i will receive a validity of 28 days but after i have recharge the customer executive told that if i recharge for 48 then only i will get the validity. So why have you given the wrong details while the recharge. We dont want like this fake company who cheat on the general public. I think i will have to port this sim. Thank u for this service.
                        Vodafone India customer support has been notified about the posted complaint.
                        This is a problem with every operator. I have faced similar issue. The information provided online is very confusing. Some recharges come with unlimited validity and some come with 28 days validity.
                        The issue is if you recharge with unlimited validity then only the money gets added to account but not validity and this trick is not stated by any operator clearly and they loot customers like this.
                        e.g. if your current plan expires on say 10-Feb-20 and you recharge 100 Rs unlimited validity then Rs 100 get added to account but the expiry still remains 10-Feb-20. You get 28 days only when you recharge with a plan that has 28 days validity and this information is not stated by operators clearly.
                        I am disappointed with every operator and mobile services are now no longer affordable to customers. All operators have become greedy as they are incurring losses. They are finding ways to 'Steal' money from their subscribers.
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                          S
                          Sahil Trehan
                          Feb 20, 2020
                          Resolved
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                          Resolved

                          I m sahil, a user of vodaphone idea company and has recently suffered a cheating in internet usage calculation! I had taken plan of 600 rs of daily internet 1.5 gb. I consumed 1.17 gb of daily data of 1.5 gb but it shows only.08 gb left of daily usage! Vodaphone is cheating in reporting daily usage of data! It has happened with me 5th time on continuos basis
                          +2 photos
                          Mar 24, 2020
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 21, 2020
                          Vodafone India Customer Care's response
                          Dear Customer,

                          Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

                          Regards,
                          Snehal
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                            S
                            shivasatpati
                            Feb 20, 2020
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400104

                            Been trying to port out, but I'm unable to send message to 1900, even the customer care at the store near my house (goregaon west) they can not do it. I can message every one but except 1900. Every time I call the care executive they just raise a compliant, I visit the Vodafone store they also raise a complaint, but no one is trying to solve the problem. In this two day I have visited the Vodafone store 4 time and called several time still this issue is not resolved.
                            Mar 24, 2020
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 22, 2020
                            Vodafone India Customer Care's response
                            Dear Customer,

                            We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 22/02/2020 1.20pm 20/02/2020 2.15pm 21/02/2020 3.17pm.

                            Regards,
                            Dhakshayani
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                              N
                              Nite47
                              Feb 19, 2020
                              Resolved
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                              Resolved

                              Dear sir,
                              Iam not satisfy with your internet network
                              Coverage n data packs... Hence, i thought to move to airtel... Then i have started
                              To send sms to 1900 for porting...
                              But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
                              By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

                              1. I suppose to change message centre no.- did the same but no result...
                              2. I have to change the handset - tried but no result...

                              Moreover the custmoer care representatives not available for 3 days, n they are are not giving a chance to spk...
                              Plz help me...
                              Kindly unblock 1900

                              Thanks
                              Nitesh
                              Feb 21, 2020
                              Complaint marked as Resolved 
                              I am able to send message now
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 21, 2020
                              Vodafone India Customer Care's response
                              Dear Customer,

                              We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 20/02/2020 12.28pm 20/02/2020 3.48pm 21/02/2020 11.53am. 

                              Regards,
                              Snehal
                              Feb 21, 2020
                              Updated by Nite47
                              Its been resolved somehow thank you
                              Missing my Vodafone SIM and mobile l want my no
                              MD munirujjaman's reply, Feb 14, 2020
                              Missing my SIM card I want
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                                S
                                Sangita Senthil
                                Feb 19, 2020
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                                Dear Vodafone,
                                I recharged Rs. 149 for my motherVodafone prepaid mobile and pay the amount using online indian bank. But the recharge was successful message was coming but not activated my mom mobile and
                                even did not receive any SMS for this recharge while Rs. 149was deducted from indian bank account. Transaction details as follows
                                Please do the needful to get it corrected or return my money as early as possible.
                                +1 photos
                                Vodafone India customer support has been notified about the posted complaint.
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                                  rvnraju911
                                  Feb 19, 2020
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                                  Address: 500040

                                  I came to canada temporarily and intended not to use phone services and recharge with minimum talk time so that my number ([protected]) is kept active. I don't want to choose vodafone's insanely costly international roaming services but vodafone has been playing foul play by adding services like 'rs. 1 store' without my acknowledgement so obviously vodafone know i am going to deactivate it by responding with stop message thereby charging international roaming packages instantly again without my acknowledgement and now my phone balance is showing -163.62/- (Minus). How is that possible considering the fact that i am a prepaid customer? The very reason i have shifted to prepaid from postpaid is such cheating habits of charging unwanted things. This is pure mental harassment. I want justice.
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 21, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 21/01/2020 4.12pm 21/01/2020 6.40pm 21/01/2020 7.15pm. 

                                  Regards,
                                  Snehal
                                  Feb 29, 2020
                                  Updated by rvnraju911
                                  Update:
                                  Now seems my sim incoming sms is blocked too. My Bank accounts are linked with this number which is my mistake. Attached the screenshots of sms's of regular recharges I have made. I will spread the awareness through Social Media or even Tiktok. Vodafone is the most sickest blood sucking Service Provider of India. FYI: As i mentioned in comments, I have never received call from Vodafone. Any communicated shall me made through Whatsapp or social media since the sim is blocked from incoming and outgoing. Your reasons of me not responding your calls are invalid and not true.

                                  I have completed from last 7 days 4g network not working and R sign showing in roaming I am in ambala city from last 20 days and from last 7 days I am facing this issue after a lot of complaints none is ready to given the resolution of my problem..
                                  Dear Vodafone India Customer Care,

                                  I think you did not understand the points that I have mentioned in my complaint. Since i did not activated roaming plans, all my outgoing calls are de-activated from your end. I am using this number for Whatsapp though which is my only source of communication to my family and friends in India. I did not received any call from Vodafone India which you mentioned on[protected]. May be you meant[protected] and even that i haven't received. Also i would be charged for receiving roaming calls too. I have received sms warning though about my number being deactivated for not using call services for a while. For your information, I have recharged with 245/-(84 days) on[protected] and 49/- (28 days plan) on[protected] just so not to lose this number. After all this, I got notified that my balance is -163/-. Even in the worst case, if you want to subscribe any package on my behalf without my consent, you should reject it when I don't have the required balance being a prepaid account. But No. You would go to any extant to leech money from innocent customers like me. I request you to address my issues without even calling me like how you activated Rs.1 package without my consent. How come my balance is -163/- when i am using a prepaid sim? Attached the screenshots of relevant sms. Hope Vodafone India make my balance to 0 ASAP.
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                                    A
                                    Ats Raaz Sikar
                                    Feb 19, 2020
                                    Resolved
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                                    Resolved

                                    Address: Sikar, Sikar, Rajasthan, 332315

                                    Hlo,
                                    Sir mane google pe jakar vodafone ki site se online recharge kia usme dikhaya gya tha ki 19 rupay me 2gb data 28days ke liye but not found.
                                    Or mujhe mila h 200mb data or m usse sahmat nhi hu agar mujhe pta hota esa hoga to m ye recharge karta hi nhi.
                                    Mai chahta hu ki mujhe mera paisa wapas mile.
                                    Mere sath fraud hua h.
                                    Help me.
                                    Contact no. [protected]
                                    +1 photos
                                    Mar 24, 2020
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 21, 2020
                                    Vodafone India Customer Care's response
                                    Dear Customer,

                                    As per our recent communication, we would like to inform you that your concern has been raised under [protected] is in progress & we will get back to you at the earliest.

                                    Regards,
                                    Snehal
                                    Missing my Vodafone SIM and mobile l want my no
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                                      atanu1ytiam
                                      Feb 18, 2020
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                                      Resolved

                                      service temporarily withdrawn

                                      Address: Kolkata, West Bengal, 700078

                                      For the Vodafone number [protected], which was previously an Aircel number and in 2018 I ported to Vodafone, all the services, outgoing/incoming/SMS, have been suddenly withdrawn from around 10:30 PM of 12th Feb 2019. I seriously don't know the exact reason behind this withdrawal of service. When I am calling someone, the voice over I am getting is, 'Your Service is temporarily withdrawn', though I have promo activated and balance as well...
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                                      shaurya tiwari
                                      Feb 18, 2020
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                                      Address: Nara, Adhanpur,Musafirkhana,Amethi,227813, Amethi, Uttar Pradesh, 227813

                                      Respected sir,
                                      I am from amethi city o[censored]ttar pradesh. As you well know 5g service is ready to launch in india but there are also many villages which are using 2g internet services.in our area village - nara, post-adhanpur, musafirkhana, amethi, 227813. We are using 2g internet services particularly in vodafone-idea limited. I had recharged my number of rs 599 but what is the use of this if we can not get the service properly.

                                      So i request you to please do something in these areas also.

                                      Thanks and regards
                                      Shaurya tiwari
                                      Nara, adhanpur, musafirkhana, amethi, 227813
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 21, 2020
                                      Vodafone India Customer Care's response
                                      Dear Customer,

                                      Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

                                      Regards,
                                      Snehal
                                      Feb 27, 2020
                                      Updated by shaurya tiwari
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