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Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
Complaints 27129
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Vodafone India reviews & complaints page 164

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S
Samk1990
from Mumbai, Maharashtra
Feb 29, 2020
Resolved
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Address: Sindhudurg, Maharashtra

My vodafone number is [protected]. On 25th february 2020, some kind of vas service was activated on my number without my cinsent and an amount of rs. 21 was deducted from my main balance.
I trued to contact vodafone complain number 198 but they denied the refund.
As per trai rule any telecom service provider can not activate such services and deduct balance without consent of the customer.
I request you to process the refund immediately.
Apr 2, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2020
Vodafone India Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 01/03/2020 12.28am 01/03/2020 1.30pm 01/03/2020 2.47pm. 

Regards,
Snehal
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    prada1
    Feb 28, 2020
    Resolved
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    Resolved

    Address: Bangalore, Karnataka

    Hi, i am facing the vodafone network issues pertaining to call drops, sudden voice and data disruptions very frequently. I am residing in bagalore, the technology hub of india but services are such poor even a smallest rural town would be better than this. Even 2-3 times in bangalore, whole vodafone network was suspended for few hours without prior intimation.
    Vodafone charges so much for postpaid connections but when complained about the services, they give same reply every time - "we are looking into it".
    Hey, vodafone, please stop fooling people now, if you cannot serve beter for the amount of money we are paying, please tell that you are not worth of it and tell.
    I am very much disappointed by the network conditions inspite of paying such high monthly rental.
    Government of india must look into the issue at earliest.
    Apr 2, 2020
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Mar 01, 2020
    Vodafone India Customer Care's response
    Dear Customer,

    Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

    Regards,
    Snehal
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      S
      saurabh.ldh
      from Noida, Uttar Pradesh
      Feb 27, 2020
      Resolved
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      Resolved

      recharged a data pack not working

      Address: Ludhiana, Punjab, 141008

      Respected Sir/Madam

      I Saurabh Talwar using a Vodafone mobile number [protected].
      I recharged a pack for internet data on[protected].

      But it is not working till now, I called to customer care so many times and according to the guidence update the settings, clear the cookies, restart the phone so many Times, eject and insert the sim. But still data is not working.

      Now when I am calling to...
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      Thangavelu.adr
      Feb 27, 2020
      Resolved
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      Resolved

      Address: 600092

      I'm vodafone user for many years, last month rescharged for rs.79/- with a 28 day validatity, hardly used it as i have alternate number. Now due for renewal, i have got a message saying rs.24 deducted for 14 days renewal. When i checked balance it shows mere rs.2/- as balance. What happened to the primary and secondary balances which should be more than rs.150/-. Worst, no way to contact vodafone, this is not the first time such fraudulent activity, request you to kindly look into this and do the needful
      My vodafone number [protected].
      Apr 9, 2020
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Mar 01, 2020
      Vodafone India Customer Care's response
      Dear Customer,

      As per our recent communication, please be informed that your concern has been discussed.

      Regards,
      Snehal
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        F
        farid29shaikh
        Feb 27, 2020
        Resolved
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        Resolved

        Address: Mumbai Borivali West, Mumbai City, Maharashtra, 400066

        Dear team,

        Vodafone staff rashid ali sits at borivali west store opposite tribhavan bhimkji jewell.
        He cannot help for query talk to person whom request bis given over and above customer cannot ask him what he is doing at counter where he standing and store manager came and apologize for his behaviour is this service vodafone give and customer expects from vodafone. Every time we have to waits for 20/30minutes.
        Apr 3, 2020
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Mar 02, 2020
        Vodafone India Customer Care's response
        Dear Customer,

        We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 01/03/2020 5.48pm 02/03/2020 02/03/2020 3.26pm. 

        Regards,
        Snehal
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          preepandey
          Feb 27, 2020
          Resolved
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          Resolved

          Address: 68/37, haldighati marg pratap nagar jaipur, Jaipur, Rajasthan, 302022

          I am highly disappointed and want to sue vodafone as they are aren’t taking any care of my issue. I have complained several times but they are not doing anything. I went to there office address in jaipur as well but i am facing issues again and again. I have wasted my money and please contact me asap. I want vodafone to pay all the compensation of my time and money which i have given to them. They are not taking care of any issues and just taking money. They have many times deducted my data without i have even used it. When i call to someone, i have to call 15 times because everytime the call gets failed and i have to put my phone in airplane mode
          Apr 14, 2020
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Mar 01, 2020
          Vodafone India Customer Care's response
          Dear Customer,

          As per our recent communication, we would like to inform you that your concern has been raised under [protected] is in progress & we will get back to you at the earliest.

          Regards,
          Snehal
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            Anuj Sohani
            Feb 26, 2020
            Resolved
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            Resolved

            Address: Mysore, Karnataka

            Dear sir/ma'am
            My vodafone no. [protected] which was ported in vodafone 6 months back in mysuru, karnataka is deactivated now. I got the message from vodcare to submit the documents on 25/02/2020 and on 26/02/2020 i submitted the documents but still it got deactivated. I have to go through interview calls. I missed my call today.
            Will it get activated, otherwise this time i will take this case to huge level, because of this i missed my interview call.
            Anuj sohani
            [protected]
            *instead o[censored]nderstanding the situation the so called may i help was asking for money for one of the scheme and saying to get it converted in postpaid. Shame on you. My future is in vain.. And you guys are caring for your scheme.
            Apr 3, 2020
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Mar 01, 2020
            Vodafone India Customer Care's response
            Dear Customer,

            Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further. Else you can visit nearest Vodafone store or reach us on 199 for further assistance.

            Regard,
            Snehal
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              S
              sdey22
              Feb 26, 2020
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 700067

              My number is [protected], i have been using the disgusting service of vodafone for sometime now.
              Its time to end this relationship.
              You have sent me an outrageous amount of bill of rupees 3620.
              When i went to the store they informed me that i was in bngladesh when these charges incurred.
              However i have enough evidence that i was in india when you charged me for my incoming calls.
              I want this to be fixed asap, so that i can port my number to another provider.
              Apr 11, 2020
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Mar 02, 2020
              Vodafone India Customer Care's response
              Dear Customer,

              We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 01/03/2020 4.47pm 02/03/2020 1.25pm 02/03/2020 3.17pm. 

              Regards,
              Snehal
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                V
                Vodavictim
                Feb 26, 2020
                Resolved
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                Resolved

                For years, i have been bombarded with spam calls, particularly from real estate agents and companies. Do you not understand the meaning of the word no?

                For example, if a woman staff from your office says no to s*dual harassment, will it mean yes? No, right? The same way, when disinterested people like me say no to unsolicited calls, it means no, we are fed up of your spam calls. I have reported this continuous trolling by these call center marketers several times to 1909 but to no avail.

                You people love psychoanalysing your customers in a bid to understand them better, right? Then, here is some for you. Whatever mismanagement you do on a small scale to achieve your short term goals actually affects the whole country in the long run. Because of the ever increasing mushrooming of real estate properties, illegal immigrants to the country are wreaking havoc by residing in one of the pigeon holes you have built everywhere after buying them from you. Then, all this results in widespread violence when the leader of the country tries to drive out illegal aliens just like it is happening in delhi right now. Your third party real estate partners who call people up every day and troll them in the name of marketing need to shut down their call centers. They are antinational. Whether you like it or not, you will be forced to run out of india if you do not stop this constant spamming.
                Apr 7, 2020
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Feb 26, 2020
                Updated by Vodavictim
                * pigeon holes they have built.

                The truth is that the disinterested people will never buy from the real estate companies and they are wasting everyone's time, energy and money, including their own. Those who are interested in real estate nowadays are criminals and crooks.

                Earlier, I purchased a pigeon hole several years ago for its brand name and when I lived there, I regretted having wasted my hard earned money in investing in it because it was not just a pigeon hole but a hellhole that made my life miserable and I decided to never invest in real estate after that (please do not abuse this information to convince me that things have changed and lies like that.) I realized then that I should live happily in my old place and not ever regret it. I do not want anymore unsolicited marketing calls. I will otherwise need to curse the real estate spammers to lose everything they have.
                Feb 26, 2020
                Updated by Vodavictim
                * s*xual harassment
                Feb 26, 2020
                Updated by Vodavictim
                Please also do not abuse all my private information I have parted with here to tell me to buy or sell houses. I am tired of people telling me what to and what not to do in life. It is my life. Not yours to play with.
                Verified Support
                Mar 01, 2020
                Vodafone India Customer Care's response
                Dear Customer,

                Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

                Regards,
                Snehal
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                  S
                  siddharthsaha
                  Feb 25, 2020
                  Resolved
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Physical address verification for 4 new connections are pending and no one has visited yet.

                  I cannot answer to calls because of the nature of job I am in to.

                  The only time I can answer to calls is after 6pm or on sat/sun.

                  Customer care is not at all helpful and is unaware of the process. I am asked to visit the store instead.

                  Number is question is [protected].
                  Apr 3, 2020
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 01, 2020
                  Vodafone India Customer Care's response
                  Dear Customer,

                  As per our recent communication, we would like to inform you that your concern has been raised under 3-[protected] is in progress & we will get back to you at the earliest.

                  Regards,
                  Snehal
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                    S
                    Sachin Dholu
                    Feb 25, 2020
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                    Hello sir,

                    I have try to complete deactivation my mobile last 5 months but no one executive complete guide me & help me.
                    If i am go to in store they reply me server busy or call to customer care.
                    If i call in customer care they reply me to go in store.

                    How can i complete deactivate my postpaid connection?

                    My postpaid no - [protected]

                    My no - [protected]
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 01, 2020
                    Vodafone India Customer Care's response
                    Dear Customer,

                    As per our recent communication, we would like to inform you that your concern has been raised under 4-[protected]
                    is in progress & we will get back to you at the earliest.

                    Regards,
                    Snehal
                    Mar 12, 2020
                    Updated by Sachin Dholu
                    any update?
                    Mar 17, 2020
                    Updated by Sachin Dholu
                    Hello,

                    any solution ?
                    I have logged complain a few days ago about Network and Data service is bad your executive said that it will be solved.But till now I have same issue . About this all I have been suffering lots of problem .If you can't solve my issues that please let me know.Other wise I have to Port my number in other Company.
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                      R
                      Riya Santhanam
                      Feb 25, 2020
                      Resolved
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                      Resolved

                      Address: NO 02 CORPORATION 9th LANE chennai-13, Chennai, Tamil Nadu, 600013

                      Today (25/02/2020) morning i have been using instagram website (Duration 10 mints) only. But the data exceeds more than 1.1 gb and i also get vodafone sms alert. But i didn't use too much data and in my phone there is no background running data. I have called to customer care number and they told me to check background running applications and i was checked there is no running applications in background. Now i am having 300 mb left alone out of 1.4 gb. Kindly do the needful
                      Apr 8, 2020
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 01, 2020
                      Vodafone India Customer Care's response
                      Dear Customer,

                      As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you.

                      Regards,
                      Snehal
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                        Riya Santhanam
                        Feb 25, 2020
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                        Address: NO 15/8 CORPORATION 1ST LANE ROYAPURAM, Chennai, Tamil Nadu, 600013

                        Today (25/02/2020) morning i have been using instagram website(duration 10 mints) only. but the data exceeds more than 1.1 GB and i also get vodafone sms alert. but i didn't use too much data and in my phone there is no background running data. i have called to customer care number and they told me to check background running applications and i was checked there is no running applications in background. now i am having 300 MB left alone out of 1.4 GB. past few months before same problem occurred again i am getting same problem. Please do the needful
                        Vodafone India customer support has been notified about the posted complaint.
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                          Kalpajit
                          Feb 24, 2020
                          Resolved
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                          Resolved

                          Address: Guwahati, Dibrugarh, Assam, 786003

                          Dear Sir/Madam,
                          I have claimed full settlement for my PF no. PYBOM[protected] with required documents and couriered through speed post, tracking id ES[protected]IN, which already got delivered at your banglore office on 23/01/2020. Till now i have not received my claim and i am unable to check status
                          Pls help

                          Regards,
                          Kalpajit Konwar
                          24/02/2020
                          +1 photos
                          Apr 1, 2020
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 01, 2020
                          Vodafone India Customer Care's response
                          Dear Customer,

                          As per our recent communication, please be informed that your concern has been discussed.

                          Regards,
                          Snehal
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                            akashkadam2597
                            Feb 24, 2020
                            Resolved
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                            Resolved

                            +[protected], contact number from where missed call come. Just one rung and hang up. Please stop this. Also there is notices regarding such number. Why u not block it from your side.. Make filter available for this and i am literate so can search and tell tou. But there are 50 % population is farming community. How they check on internet, if thre information stolen then this become obstacle in digital india initiative.
                            Mar 26, 2020
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 24, 2020
                            Vodafone India Customer Care's response
                            Dear Customer,

                            We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 24/02/2020 2.01pm 24/02/2020 3.00pm 24/02/2020 6.12pm.

                            Regards,
                            Dhakshayani
                            Getting roor 50 while sending sms from vodafone
                            santosh belwade's reply, Feb 20, 2020
                            Error 50
                            Sim card is rejected. Please resolve the issue as soon as possible
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                              Ritu1601
                              Feb 23, 2020
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana

                              I have been trying to close my vodafone number and informed many times on customer service but they don't disconnect instead ask me to visit the store which i am not able to as there is no store available in the vicinity. Every time they generate a bill i ask them to close the account but the call centre people are very rude and adamant not to close it. Please close my account asap
                              Mar 26, 2020
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 24, 2020
                              Vodafone India Customer Care's response
                              Dear Customer,

                              We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 24/02/2020 1.45pm 24/02/2020 2.55pm 24/02/2020 6.02pm.

                              Regards,
                              Dhakshayani
                              I getting Vodafone service error: 0x5 on my mobile screen in every minute .
                              Its quite irritating, I have already deactivate FLASH service through SMS and also in my mobile setting

                              please help me

                              disconnection of vodafone number - Comment #3652211 - Image #0
                              Their claims about good 4g speeds are blatantly false. I get about 50% strength on 4g signal and still get only 40-80 kbps speed. Like what the hell are they doing. I got a daily data pack and always waste about 0.5-1.0 gb of data because these [censored]ers can't provide us with atleast a proper 3g network speed even on 4g network.
                              Getting error like Vodafone in 50 error while sending a message
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                                prasanth m n
                                Feb 22, 2020
                                Resolved
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                                Resolved

                                Address: Olive, Kakkanad, Ernakulam, Kerala, 682030

                                Dear team,

                                I am in need of the history of my incoming and outgoing call history from 1st february 2020 till 22nd feb 2020 of my vodafone number.

                                There are complaints received from various authorities that they are getting calls from my number and also there are fake calls that are being routed through my number. I doubt my phone is hacked and somebody is using telephone facility.

                                I am very much worried about the consequences and therefore, please help me to get the call history to see what is happening.
                                Mar 25, 2020
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 23, 2020
                                Vodafone India Customer Care's response
                                Dear Customer,

                                As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you

                                Regards,
                                Dhakshayani
                                Network bahot hi bekar hai mera
                                Har samay jiski complain mai 2 baar kar chuka hu
                                Ab agar network sahi nhi hua to sim change kar denge
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                                  diff_2013
                                  from Pune, Maharashtra
                                  Feb 22, 2020
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                                  I am using vodafone prepaid connection. As and when required i do a prepaid recharge. The issue is that now vodafone maintains two accounts for one prepaid number. One account showing main balance and another dedicated account showing recharge balance.

                                  In vodafone app i only get to see the main balance. This is misleading. See this picture. It says my main balance is 1.80 rs however i have also recharged for rs 100 therein.

                                  Vodafone app does not have any provision to view the dedicated balance. This feature should be added to the app as soon as possible. I am using the latest version as available on google play store.
                                  +1 photos
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 23, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

                                  Regards,
                                  Dhakshayani
                                  Feb 24, 2020
                                  Updated by diff_2013
                                  This is not a personal issue or number specific issue. This is how the App is designed and app should show all balances under one account or a number i.e. main + dedicated. What is shows is only the mail balance. This issue is number agnostic. You can test it out on your own Vodafone prepaid number as well. I have to every time dial *111# to check all balances. Feature in app would be nice to have. Thanks.
                                  Dear Sir/Mam.
                                  I have a offer for related callertune.recharge Rs249.and get 360 days callertune offer and unlimited song selection for any extra charge.but this plan is not activate I try many times and customer care executive not Resolve my problem and give me wrong answers.so plz solve my problem.
                                  I am using Vodafone sim for last about 5-6 years, For last one week I get the message "MOBILE NET WORK NOT AVAILABLE" and I am not able to dial to anybody. My Vodafone Mobile No:[protected]. Kindly sort out my problem at your earliest.
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                                    Komal Lamba
                                    Feb 22, 2020
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110051

                                    One of your associate offered similar number to my present number for 500 rupees.. The have provided emply envolpe in exchange of money.. After that they said mam glti se khali envolp aa gya hum log aapko dusri sim bhijwa dege fir sim activate ho jayegi. Uske baad se koi msg ya call ka response nhi de rha..[protected] (This was the number) m aapke 2 vodafon connection already use kr rhi hu. I request you to action and sim activate krwa do
                                    +4 photos
                                    Mar 27, 2020
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 23, 2020
                                    Vodafone India Customer Care's response
                                    Dear Customer,

                                    As per our recent communication, we request you to kindly visit nearest Vodafone store for the same. For further assistance, kindly contact us on 199 or 198. 

                                    Regards,
                                    Dhakshayani
                                    Above mentioned pack has been activated without my concern and deducted amount from my balance therefore you are requested to deactive the pack immediatly un less have to port my no from vodafone to other company
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                                      Karl4u
                                      Feb 22, 2020
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                                      Address: Bai ka bagh, opposite rambagh railway station, Allahabad, Uttar Pradesh, 211003

                                      We’re facing too much network issue. My house is infront of a railway station, still things doesn’t work properly. We hold 5 voda numbers within the home. Earlier we’ve complained and it was informed that complete network throttle is issued, but no effect whatsoever. If this cannot be fixed, we’ll shift to another network, that is the last option.
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