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Vodafone India Complaints & Reviews

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Last updated Sep 1, 2024

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complaint against vodafone: unauthorized charges and lack of billing transparency

Non refund of 719rs by Vodafone for 9920090561 on 21st august 2023@ 11:03 am

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Vodafone India reviews & complaints page 188

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Address: New Delhi, Delhi, 110044

I recharged my vodafone prepaid number twice accidentally for rs. 230/- & rs. 199/- on 16th october 2019. I called up customer care by dialing 198 to raise a dispute and refund for rs. 199/- recharge. the executive i spoke with said within 24 hrs the amount of rs 199/- will be credited back into my name account of vodafone app. And then very next day i receive a call from vodafone stating that i won't get the amount refunded, inspite they...

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Address: Mumbai City, Maharashtra, 400101

Dear sir

Have given 7 reminders to vodafone but no response to my queries at all.

My plan has been changed from 0 rental to monthly rental plan without my consent.

Please read my last communication as here under to vodafone:

From: shailesh. [protected]@fiinfra.in
Sent: 15 october 2019 09:48
To: 'investor relations - vodafone idea' ; 'shs'
Cc: appellate. [protected]@vodafoneidea.com;...

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Address: OLD NO: 72D, NEW NO: 109, AMMAN KOVIL, Sathy Rd, Saravanampatti, Coimbatore, Tamil Nadu 641035, Coimbatore, Tamil Nadu, 641035

I own two Vodafone postpaid numbers for almost 7 years, i wanted to change the Segment from corporate to Individual on both the numbers so i visited a Vodafone mini store (SK Telecom, Amman Kovil, coimbatore) on October 03 2019 and provided them a request letter along with a copy of my driving license. Initially i was told that it will take 48hrs to 72hrs to get the request completed. From October 9th i've been continuously following up with...

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Address: VILLAGE TIKAWALI, HOUSE NUMBER 95, KHERI KALAN , HARYANA, Faridabad, Haryana, 121002

I have a vodafone number, number is [protected], which i have been using for a long time, my number has been discontinued for a few days, when i went to the outlet of vodafone, so they told me, we will activate your number, if you postpaid it with prepaid, dont make me postpaid it, this is my wish, please activate my number as soon as possible, other wise i have to file a court case against you, i will put your complaint in trai also
I...

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Address: 411047

I am not able genrate upc. Code. It gives me the error message, "hi! You have entered the wrong keyword. Please enter the desired keyword and sms to 1900".

Where as code is correct and same is confirmed from vedor too. Then i called to vodafone customer care. They informed me that due to insufficient balance i am getting given error. But i got same error even after recharge. Please suggest.

Regards,
Jatinderbr...

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Address: Mumbai City, Maharashtra, 400005

I have been roaming on the International roaming pack
I called the customer care from Istanbul on the 15th at about 9.30 pm Indian time and asked them to to deactivate the pack on the 15th midnight so that I don't get charged for the 16th, I very clearly told them to disconnect the pack at midnight and they confirmed the same.
Suddenly within about 20 minutes they deactivated the pack and I could not make calls or use the internet.br...

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Address: c 74 west jyoti nagar enclave shahdara delhi, 110094

Dear sir.
All the respected members

Last six months i am facing the problems to airtel to vodafone store. I have vodafone number is [protected] postpaid
Name of jay sharma
I was port to vodafone to port airtel some time use to airtel services but there are network issue so i had not giving the monthly bill so airtel stop my connectivity than after three months. I was paid all the due of airtel.br...

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Mobile Service ProvidersVodafone India vodafone prepaid -english seekho weekly
Vodafone...

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Address: Qtr no w3a , svn colony, marripalem , Visakhapatnam, Visakhapatnam, Andhra Pradesh, 530018

I am using vodafone no [protected]
Since last six year. I recharged my no with rs 398/- and using all the facilities.
But today on 16 oct 19 using my vodafone application i was trying to recharge my another no but mistakely my own number recharged again
So it's huge loss for me
Pls refund my amount or extended my validity
Regards
Rahul kumar singh
[protected]...

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Address: Pune, Maharashtra, 400024

Vodafone has blocked my outgoing SMS facility for the number [protected] without cause leaving me stranded. I am unable to verify any information for which I have provided this number. Please help me resolve the issue as soon as possible. Please note I am an individual consumer not a telemarketer. I have already been left stranded once because I was not able to send an sms to verify my number, if this keeps happening I shall have no recourse...

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Respected sir

This is my vodafone number

[protected]

Latitude. 26.02776.

Longitude 81.80807

This is my address

Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

We are facing huge network problem in our area since 1 year now few months network is disappear we are not getting network

I m ready to...

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Address: 682021

I am sad and really frustrated to tell u that i am using vodafone connection good for nothing. Its been years since i have been using a corporate post :paid connection. I have not missed the bill till date. I raised an issue where i was not able to call the toll free icici bank personal banking number and i able to make call form another number. Till date its been more than couple of weeks my issue is not resolved. They called me after a...

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The Vodafone is making balance deductions without any reason, I didn't checked my mom's mobile balance from last 3 to 4 months and I am just making recharge every month. Today I checked the balance almost all the balance is deducted by Vodafone. And now I called the customer care, they are giving excuses that different links are clicked from your mobile. But my mom's mobile dose not have internet support Nokia keypad mobile which is only...

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Hi,

My number is [protected], my due was of 2300 bucks, and these people sent me a mail that if i made the payment on 12th of this month, then i can get a discount, and i have to pay 1600 bucks. They mentioned that everything will get settled.

Robin ([protected]) called me on 12th october twenty times to make the payment by 5pm. I said i am in my office and would make the payment by eod. Then he kept on sending me...

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Address: Chandigarh, Punjab

Am very old customer and want to change my existing no from post paid to pre paid and i submitted required fee and documents regarding my [protected] on 7/10/19 till date it has not been changed and started charges on my existing plan. I was given 72 hrs for this. Please direct vodaphone for early action.
Regards

Surinder kumar
Mob [protected]...

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Address: Mohali Pb, Chandigarh, Chandigarh

Sir/ madam,
I want to change post paid to pre paid connection of my mob no. [protected].in this regard i completed all the formalities and deposited required fee including plan, activation charges and required papers etc on 7/10/2019 at vodafone main store sector 35, chandigarh. Today is the 8th day no action in this regard has been taken so far, whereas the dealing person (Ms. Babita) assured me that your connection will be changed...

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Address: New Delhi, Delhi

Ref# 3-[protected], 3-[protected].

This is how vodafone india is looting on international roaming:.

Sequence of the activity happened to me till date is follows:

1 - got a call from customer care asking if i wan to continue the iroam for next month and i agreed (First mistake)
2 - my iroam pack expired a day before and the information provided by the call centre was not correct (Second...

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Vodafone charging exorbitant international roaming charges - exceeding rs 1800 in mere weeks, when calling customer care - they send us a list of numbers that have contacted my number, which makes no sense, as none of the calls have been answered, as we have sound knowledge on what charges incur, if you answer a call, while you are in international roaming - this number has been used by my brother for 6+ years at papua new guinea and this...

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I have been charged - rs 2000+ international roaming charges, while i have not answered a single call. I have been in the south pacific islands - papua new guinea for 2+ years now, i faced a similar issue with airtel and hence moved to vodafone, now i am getting ripped off by vodafone as well. Within the past week, i receive messages that i am nearing my credit of rs 3500, which is outrageous, when i use my phone only for receiving otp. This...

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Address: 600033

I was trying to add my vodafone sim to red family plan and am trying to do it for the past several months, visited vodafone stores couple of times and called cc numerous times wasting my time and energy. Everytime i get the same response but nothing ever moved. Am paying extra cost for almost more than 4 to 5 months. Its a customer service is too poor not sure if it's really the people in there or something else which needs to be fixed.....

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Recent comments about Vodafone India services

This happened to me throughout 2020 itself. It is pathetic to see they are still continuing thievery. After a year of fighting, I ported to airtel. It is having the same charges as Vodafone and hasn't...