Vodafone India Complaints & Reviews

My net balance for the day was 1.8gb at night 12.i downloaded 200mb software update and received a message from vodafone saying you have used 50% of your daily limit. How is it possible. This is not the first time i am going through this.this is cheating. At least vodafone should give the data that they promise. I know all i receive back will be a lame reply saying i have used up the net.

I want to change my number postpaid to prepaid but the vodafone store are not doing helping me out, and their behavior to customer is like they themselves are the owner of vodafone, they asked me to get a mail from customer care regarding the same i did and when showed the mail the store guy dint even checked the mail.
Then again called to customer care i asked the store guy to talk to customer care agent but the store guy again refused to talk to them so i am not getting any solution for this, the day i bought the sim from vodafone it was lifetime free incoming now they blocked my sim them made me activate my sim into billing now charging me 400 rs per month for same thing which they are providing in prepaid 500 rs for 3 months, i am helpless, i don't know where to go and how to solve this problem.

The outgoing service of my vodafone no. [protected] was blocked yesterday due to pending verification of documents.

I have submitted all required documents with vodafone store at dhamapura bazaar patiala, on the basis of these my no. Got activated.

Moreover i am using this mobile no. Since 10 years as post paid billing. Now in converted it into prepaid billing.

So there is no need to do a fresh documentation for verification.

Yesterday i visited your store, they assured me that the problem will be solved with in 1-2 hours. But till now this is not solved.

I am using my one more no. [protected] as postpaid billing.

Please solve the problem and unblock the outgoing services of my mobile number [protected].
Thanks
Monika
Patiala
[protected]

I ported my idea number to vodafone and i came into roaming. Now when i call 59059 it says that number is incorrect. I have tried customer care multiple times but they don't provide any solution.
I am in trouble as it is my primary number that is used in banking. Please suggest any solution.

I am neither able to find any vodafone store near to my home where i can get any help.
Debapriya sen
Vodafone no [protected]
Alternate no [protected]

Today i received an sms which is as follows "hello! Funbox pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.35 has been deducted. Your current balance post service activation is rs.10. To deactivate sms stop to or call 155223 (Toll free). Click on the link to visit the site http://bit.ly/2FzEvzh.

I have not activated any service, my balance is auto deducted without my permission. Please refund my money back.
Ph no.[protected]

My vodafone number is [protected]. I want to register a serious complaint for call drop, every call i make or receive gets dropped in 4-5 seconds. My family is also using the vodafone network and facing the same issue. This issue is from past 2 months. Kindly rectify it asap else i would be left with no other option than porting out.

Regards,
Swaranjit singh

I am writing this on behalf of the owner of small enterprise cug (Mr nandkishor kasat) with vodafone since the last 2 years.

We now want to dissolve the cug and transfer the ownership of the numbers to the respective users / keepers of the mobile numbers.in view of the above, i have provided multiple requests (Application on company letter head) at the vodafone pune and vodafone amravati branches in the past 2 weeks. Some of the numbers need to be transferred to the individual retaining them as postpaid connections while others need to be transferred to individual and converted to prepaid.

The requests have only been accepted and not progressed any further. I have been following up with the store representatives and they say the same thing that they have emailed the request to their supervisors and are awaiting a response from them.

I cannot understand why it takes so long for the supervisors to approve such a simple request. Why do i need to wait and pay exhorbitant bills for the incapacity / inability of the supervisors and their staff to process my request.

I hope this complaint is taken up seriously by the concerned officials and appropriate punitive action taken against the telephony service provider.

My name
Gaurav ramnath magar

This is my vodafone mobile number
[protected]

This is lat and long
19.44548
75.28916

This is my address
Land23 erandgaon taluka shevgaon district ahamadnagar 414502

Network problem not resolved by network engineer in ahmadnagar not team visit

Continuously i m esclating to higher authorities but no resolution from vodafone care vodafone is know for happy to help but i can't see any help from vodafone

The complaint is regarding one of you vodafone mini stores in bavdhan, pune, maharashtra. The store name is shreeji enterprise.
Absolutely rude and unprofessional employees, when i wanted to port one of my friend's phone number from vodafone (Guj) toh voda (Pune) the asked for 100 rs. Upon giving which they did not give me any bill plus the person sitting there did not have any knowledge of how porting works. When asked to cancel the port since he wrongly asked for 100rs. He told fake msgs to be sent to some random number plus his manager forced us to do the first recharge from the retailer itself or they wouldn't give the simcard back.
I need to have a word with the vodafone team on this.

Have received a message "your subscription for hungama play pack has been renewed and rs. 49 has been deducted. The service will get renewed on[protected]. To deactivate sms stop to or call 155223." i have never made a request for such a subscription. Also, tried to stop the service by texting stop to 321 and replying 1 but i get the message "there is some problem. Pls try again later." each time.

My mother-in law have 2 separate vodaphone sims in different phones with balanced. She can make outgoing call anytime but in-coming calls are not received. When anyone dials, it says that person is not reachable or person has switched-off phone.

If i go on the phone and request all diverter off, it starts receiving calls then stops after few hours. This is happening on 2 lines, 2 different sims, both local. Called vodafone few times and created case but they have not been able to fix issues for 2 months. It seems like issue in their switch when it is diverting calls or having issue on incoming. She has full coverage and no issue with outgoing calls. I tried by talking phone 1 mile away, but same issues.

Vodafone customer service making promise but no luck in fixing. Thinking about moving both lines to other carriers.

I had recharged a roaming pack of 995 when i travelled to bhutan. As the pack was not activated by vodafone and i contacted customer care and lodged a complaint. But the customer care guys told me that the pack is activated and i can use it anyway. So, i made few calls and they deducted 500rs from main balance. Since then, i contacted customer care but not able to resolve my issue. So, please do refund my pack amount and deducted balance (995+500).

I have been using 2 postpaid connection of vodafone from many years however from last 4-5 month the network has become very poor no matter wherever i go...

Vodafone informed me that a new tower has been installed but i don't find any improvement.

Calls disconnect... Internet never works and still i have to pay the full bill for my both the numbers which is unfair... If i am paying for something then i expect it to work.

I want a full refund of my last 4 months bill of both the numbers otherwise i will be going to the consumer court...

I have all the recordings and correspondence with vodafone support...

I subscribed to amazon prime video for which i was charged rs 999/- and the same was paid via netbanking to amazon. Subsequently i realized that vodafone (The service provider on mobile) also reflected the same amount in my monthly mobile bill. I reported the matter to nearest vodafone store but they sent message to me to clear the bill else they will stop my mobile services. Even on getting in touch through vodafone complaint the matter has not been resolved for the past three months. I want that vodafone should give me refund of rs 999/- wrongly taken by them.

Hello sir
I am prakriti from bhopal i recharged my vodafone number [protected] on 30 september for rupees
1699 for a year. As per plan i should get 1.5 gb data per day but i'm getting only 1 gb data
Regarding this i filed a complaint on vodafone on 26th october but didn't get any response yet.

Please look into this matter and resolve my issue at the earliest thanks
Prakriti ghodi
[protected]

Sir, we have corporate connections since long. As you know that the sims are in use of employees and sometimes they are misusing the facility. We have requested earlier not to provide i/net facility on the employees sims without our consent but they are using the facility till today and resulting more than rs. 3700/- was billed against [protected]. We requested you please block the sim immediately and advice to issue a fresh sim so that we can issue the same to another employee. Secondly, we requesting you to de-active the i/net facility on [protected] immediately.
Moreover, we are facing network and huge call drop problems specially on [protected], [protected], [protected] and [protected]. Please verify and confirm. We also assured you that the os amt. On [protected] will be paid on receipt of your feedback /action in this regard.

Respected sir

This is my vodafone number

[protected]

Latitude. 26.02776.

Longitude 81.80807

This is my address

Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

We are facing huge network problem in our area since 1 year now few months network is disappear we are not getting network

I m ready to give land for network tower installation in which every vodafone member get the network and use the benefits for which vodafone known

Plz registered the complaint of vodafoneidea desk and i m aslo esclating this matter to sunil. [protected]@vodafone.com

Plz send network team to do the survey let them know how much we are getting problem or otherwise i will report this matter to sunil sood and chairman of trai dr. R. S sharma and appellate department of trai [protected]@trai.gov.in

Plz registered appellate complaint of 39 days let higher authorities and cag consumer advisory group and trai department members involve in it

Plz send network team and rf team to do the survey i m ready to give my land for network tower installation and also help with all local and clearances authorities for approval

This is to inform everyone that vodafone has started unethical practices along with their collection team by blocking the services of numbers whose bill is paid in advance by linking the numbers with fake bills which doesn't belong to us and keep on avoiding our calls and started blackmailing us. I recommend everyone not to use or buy vodafone services as these people are fraudfone.

I was away for most of the october and i hardily switched on the sim. Today, i recharged the phone and then came to realize that my current balance dropped drastically from rs. 401 to rs. 29. I called customer care and they said that i activated some music and bla bla and got repeated deduction. I did not activate any service last month and an amount of more than rs. 350 got deducted. This is highly unacceptable and highly unprofessional. Kindly revert back the balance.

Please note that i have not been receiving incoming calls and sms on my vodafone no [protected]

However i am able to make outgoing calls and also i can use internet.

This problem of incoming calls is ruining all my business and customer relationship.

Replies by vodafone are pathetic and they simply say we can't do anything.

Request to immediately sort out the issue