Vodafone India Complaints & Reviews

Dear Vodafone Team and Management,

This is very ridiculous that my mother's mobile number ([protected]) all services has been barred till date even after doing a recharge of INR 999/- on 22nd August 2019 using Phone Pe App. We have been running from post to pillar talking to your customer service team spoke with Vodafone Store Executive no one has provided a resolution till now and we are in No Mans Land without a phone in...

I have submitted change of postpaid to prepaid conversation on 21st sept. I have cleared all dues but till date my mobile number is not changed to prepaid. When i call the customer support each time raise a new request and close the existing request.

Is trai not monitoring such incidents?.
In the vodaphone store they say that the request needs to be actioned from the backend. But support team says it has to be processed...

I am postpaid (Basic plan - 20gb) customer of vodafone from long 3 years in karnataka circle.

They have the option to carry forward data till 200gb from corresponding months. I had my carry forwarded data & i used that too (Around 35 gb) in a single month.

Bill generated by saying you have monthly 20gb data & you used 35gb data. So additional cost will be rs20/gb data of 15gb data.

Wonder comes...

I am prepaid individual customer my number [protected]
I have mailed sms more than 10 times for deactivation of caller tune.
Every time answers were 24 hrs time it will be stopped. Sms of 30 minutes time it will be deactivated.
But no results and every month i am charged.
Today also i got below sms from vodafone.

Hello. You are currently active on callertunes. Your 28days subscription of rs 30 will...

This is to inform everyone that, the mini store of vodafone near papdy naka, besides catholic bank, are doing fraud with people.
When you go with any queries related to prepaid sim, they convert your sim into postpaid (Billing). And when asked to convert the sim into prepaid they ask to pay bills, which are not even generated when you confirm with vodafone customer care on call.

Recent incident happened with me, there...

Hi,

My self Amol Pathade I have Vodafone user continue complete network voice call and netspeed. But Vodafone not yet any proper resolution, each and every mail mark to CEO but no any single mail response from CEO last 07-08 Month. So plz help on this.

Regards,
Amol Pathade
[protected]...

Prior to merger of idea and vodafone, the customer service dept. Was efficient in resolving issues. Last 3 months experience has been a nightmare! The vodafone store employees at churchgate, mumbai have not taken any action in resolving the problems related to my phone calls nor text messages and i notice that i have been charged rs. 1349/- for a line that has not worked for 3 weeks in a row. It is still not functioning and i keep getting...

Hello,

I am a vodafone postpaid user, my contact no is [protected]. From past 1 year. I did lots of complaints in vodafone customercare regarding switching cug plan (Red4business-ulv-399) to personal plan but they are fail or not providing proper information about switching the plan.
For the information, this number is registered on my name but when i join my company they added me on there business plan but after leaving...

#vodafone #vodafoneindia
#vodafoneiroaming you are pathetic. Your plan is pathetic. Your customer care department are all 10th fail employees. Forget giving resolutions, they don't know the product itself. You people miss sell. You are third grade service providers. You provide wrong information to your customers and then charge hefty bills. Nobody helps. My complaint is sitting unresolved since 1 month now. And every two days...

Vodafone is delaying the process of transition from post paid to prepaid. I have registered for prepaid 2 weeks back, still not converted. Due to this my post paid bill is increasing. Very worst service ever. And i why they have opened the mini vodafone store. There is no use of them. Whenever i go there they send back and ask to go to the main store. What is the use of them....

I had susoended my number, due to theft of phone, as a precautionary measure on october 8. I submitted a request for reactivation on a new sim card yesterday, 11 october at 11 am. It's 22 hours as i write this, and there is no resolution yet!!

I am an existing customer in vodafone, if you credited the monthly payment for my number through the last few years you also have all the necessary details to reactivate the number....

Sir,
I am receiving message from 53010 from 1st oct 2019 regarding deduction of charges rs.10.00 continuously total rs.100.00 has been deduted till now. I called many time with customer care and they are reverting that game is activated in my phone, but it is a feature phone and there is no game to play for which continuous charges should be deducted. Kindly reimburse rs.100/- deducted by message from 53010. Stop this service right...

I was interested to buy a postpaid plan from vodafone (999 plan), so i called them at [protected] from my airtel mobile.
There was an option "interested in new postpaid plan" under that pressing 9 transfer the call to agent.
And interestingly i tried 5 times and each time its transferred to prepaid dept and they said they can not do anything, they cant even transfer this call to postpaid.
Even in their website details...

My mobile number is [protected] i have request for deactivation of caller tune minimum 10times by email but still not stopped and ultimately i will be charged for that on renewal date 17th of october.
Why so careless i don't understand your customer service.
I visited personally to vodafone center and book my complaint how ever nothing done from their side.
Everytime i am getting email and sms for deactivation with in...

Hi,
I am currently using Vodafone 4G sim, residence of Magarpatta Pune.
For past 10 days, I am not receiving any cellular data.
Even a basic google page is not able to connect.
I have even complained the Vodafone Customer care about this issue, They only reply with an apology.
I have not received any improvements or solutions to my problems....

My name is sharath and i am from bangalore. I had a vodafone postpaid connection [protected] for which i got a bill of rs 2000 in the month of july 2019 they said i have sent some international sms. I checked the itemized bill and i told them that this looks like a fraud transaction and not mine. They were still not ready to listen to me after raising several complaints. At last they gave me a waiver and asked me to make payment of rs 1500...

On 20th July I requested the Vodafone executive to change my plan from 499/m to 399/m as my usage is very limited and I wanted to reduce my monthly payments. Executive changed my plan and confirmed to me that the plan has been changed to 399 and I will shortly receive an SMS. I received an SMS of change of plan however there was no mention of the plan name. I ignored it. But in Aug I received a bill of 1100. I thought it might be my overdues...

My monthly charges were 299 per month and since using this postpaid service from the last one year. Suddenly without any intimation, my monthly charges have been increased to 399 Rs. When I asked Vodafone executive in the Vodafone store(Electronic city 2 branch) he said "Sir I don't know how this happened let me check then after some minutes he said don't worry sir I'll complain regarding this " I said ok. But still, there are no complaints...

Hi this is sumedh ahire it has been 2 years since i have ported out from vodafone and still they are making threat calls for some bill settlement i don't know about. I had cleared my entire bill before porting my number that's why they allowed the porting to be done still they are asking me for more money. This is pure harassment please take action...

Hello Team,
I am unable to send/receive sms from my Vodafone number. To resolve the issue, I contacted your customer care and also visited Vodafone store several times in last 2 months but issue still not resolved.
All the time, your customer care (at customer care number or at your Vodafone store) submit an online complaint regarding my number but no one resolution.
Hence, I want to port my number to JIO networkbr...