Vodafone India Complaints & Reviews

My new number received from vodafone is still registered at all social media and paytm by the old user. Vodafone is non-responsive to my requests to fix the issue. I am specifically concerned since my bank account details are linked to this number.

Considering that this may cause a big security threat for me i will have to complain on consumer redress als forum if this doesn’t get resolved soon.

My name is gyanendra yadav mob no-[protected], hadapsar, gadital, pune-411028. I am facing issue of data issue last 1month, and complained to vodafone’s office in every possible way including visited to vodafone store, online helpdesk and sent 15 mails and now writings to you. On daily basis i have to go cybercafe to do my important work and mails, for all this i am paying to vodafone? What type of service they are giving to us? Why i am getting idea 3g and idea 4g is worst then 2g. Every 28th date of month they send the bill and charge the whole amount & don’t you care about how many days you provide the service.

I am paying ¿472 every month for your network or services, but unfortunately your service is not upto the amount which i paid monthly.

Hi,

Due to poor network coverage in my area and same confirmed by vodafone, i decided to port out.
However, i wasn’t getting a port out code as the error was that “my mobile no is inactive”. This despite the fact that i have been using the same number for all activity. On calling vodafone customer care, all people told me was to switch off my phone, remove the sim card and try again. After numerous complaints, i finally get a port out code. Then i start getting a barrage of phone calls (Almost 30) from vodafone. Then they forcefully change my plan saying it is a retention offer, which i didn’t ask for. Finally, out of the blue they suspend my number stating that my “bnr bill is not received “.

It seems that vodafone resorts to harassment to retain customers who will eventually give up and stay with them rather then go the gruelling effort of porting out.

After 3 attempts at customer service, they activated my number. Then 9 hours later, it was suspended again. As of this moment, the number is still suspended and they say it is happening erroneously.

Please help.

Thanks

Avichal sharma
[protected]
[protected]

Currently i had port the number [protected] from idea to vodafone. Number being activate on dated oct 17, 2019. And got a sms on an alternative no to call on 59059 from vodafone sim and to do further.

I'm trying to call from that day, but whenever i call, it told number is wrong, check before dial.

Also i had insert the same to the different different handsets

Still now i'm unable to verified.

Respected all higher authorities

This is my vodafone number

[protected]

This latitude and longitude
17.19986 and 74.37229

This is my address
At post - ambak
Tal - kadegaon dist - sangli
Pin 415303

We are facing huge network problem in our area since 1 year now few months network is disappear we are not getting network

I m ready to give my land for open network tower

Allready appellate complaint is registered on our area

Plz it is humble request to vodafoneidea higher authorities i m willing to give my open land for vodafoneidea network tower as a business purposes and resolution solution i m happily accepted the vodafoneidea proposal what company provides the packages to us and also help vodafoneidea to get all permission from local authorities of clearances

Sir,

I had deposited a security amount of rs. 10, 000.00 at asm-vfs anil plaza (Vodafone centre) for international roaming of my vodafone no. [protected] on 15th september 2018 as i was going to travel abroad on an official trip for 2 months. The receipt no. Of the payment is asm037r180915_44422101. My relationship no. Is[protected].

When i came back in november-2018, i visited the payment centre requesting for refund of the security deposit of rs. 10, 000.00. I completed all the necessary formalities and i was assured that i shall receive the refund amount within 3-4 months by cheque to my residential address.

But i still have not received the refund amount and it has been almost 1 year.

In this regard, i would like to request you to kindly resolve the issue and assist in getting my refund amount.

I am attaching the copy of the payment receipt for your reference.

Regards,
Banasri sarma

Respected Sir / Madam

My Name is Virendra Kumar

This is my Vodafone Number
[protected]

This is My Address
Room 17 Sajai KhanJahanpur District Azamgarh City Shahganj Uttar Pradesh 223222

Latitude 26.07488 and Longitude 82.72963

We are Facing Huge Network Coverage in our Area we had called customer care many times but no action taken we had complaint issue to nearest gallery of Vodafone bit no action taken

Vodafone is always known HAPPY TO HELP...but we can't get any help from Vodafone Uttar Pradesh Department...

Vodafone Network team is not helping us after Esclating many complaint to higher authorities of Vodafone now I will take this Report to Vodafone CEO Sunil Sood Sir
on their email I'd Sunil.[protected]@vodafone.com

And Network Team of Vodafone Department
[protected]@vodafoneidea.com even I had not get any resolution from Network Department

Now I will finally Appeal my voice to Appeallate Desk of TRAI [protected]@trai.gov.in and Chairman of TRAI Dr.R.S.Sharma

I m waiting reply from Vodafone Desk to resolve the network coverage issue on high priority basis plz do the needful on higher priority basis and Resolve the issue of network coverage...Even I m ready to Give my Land for Network Tower Installation if Vodafone Department Required us ..and Also Help from Clearance Authorities

This is my allternate Number if Number not get connected
[protected]

Respected Sir / Madam

My Name is Virendra Kumar

This is my Vodafone Number
[protected]

This is My Address
Room 17 Sajai KhanJahanpur District Azamgarh City Shahganj Uttar Pradesh 223222

Latitude 26.07488 and Longitude 82.72963

We are Facing Huge Network Coverage in our Area we had called customer care many times but no action taken we had complaint issue to nearest gallery of Vodafone bit no action taken

Vodafone is always known HAPPY TO HELP...but we can't get any help from Vodafone Uttar Pradesh Department...

Vodafone Network team is not helping us after Esclating many complaint to higher authorities of Vodafone now I will take this Report to Vodafone CEO Sunil Sood Sir
on their email I'd Sunil.[protected]@vodafone.com

And Network Team of Vodafone Department
[protected]@vodafoneidea.com even I had not get any resolution from Network Department

Now I will finally Appeal my voice to Appeallate Desk of TRAI [protected]@trai.gov.in and Chairman of TRAI Dr.R.S.Sharma

I m waiting reply from Vodafone Desk to resolve the network coverage issue on high priority basis plz do the needful on higher priority basis and Resolve the issue of network coverage...Even I m ready to Give my Land for Network Tower Installation if Vodafone Department Required us ..and Also Help from Clearance Authorities

This is my allternate Number if Number not get connected
[protected]

Respected Sir / Madam

My Name is Virendra Kumar

This is my Vodafone Number
[protected]

This is My Address
Room 17 Sajai KhanJahanpur District Azamgarh City Shahganj Uttar Pradesh 223222

Latitude 26.07488 and Longitude 82.72963

We are Facing Huge Network Coverage in our Area we had called customer care many times but no action taken we had complaint issue to nearest gallery of Vodafone bit no action taken

Vodafone is always known HAPPY TO HELP...but we can't get any help from Vodafone Uttar Pradesh Department...

Vodafone Network team is not helping us after Esclating many complaint to higher authorities of Vodafone now I will take this Report to Vodafone CEO Sunil Sood Sir
on their email I'd Sunil.[protected]@vodafone.com

And Network Team of Vodafone Department
[protected]@vodafoneidea.com even I had not get any resolution from Network Department

Now I will finally Appeal my voice to Appeallate Desk of TRAI [protected]@trai.gov.in and Chairman of TRAI Dr.R.S.Sharma

I m waiting reply from Vodafone Desk to resolve the network coverage issue on high priority basis plz do the needful on higher priority basis and Resolve the issue of network coverage...Even I m ready to Give my Land for Network Tower Installation if Vodafone Department Required us ..and Also Help from Clearance Authorities

This is my allternate Number if Number not get connected
[protected]

Respected Sir / Madam

My Name is Virendra Kumar

This is my Vodafone Number
[protected]

This is My Address
Room 17 Sajai KhanJahanpur District Azamgarh City Shahganj Uttar Pradesh 223222

Latitude 26.07488 and Longitude 82.72963

We are Facing Huge Network Coverage in our Area we had called customer care many times but no action taken we had complaint issue to nearest gallery of Vodafone bit no action taken

Vodafone is always known HAPPY TO HELP...but we can't get any help from Vodafone Uttar Pradesh Department...

Vodafone Network team is not helping us after Esclating many complaint to higher authorities of Vodafone now I will take this Report to Vodafone CEO Sunil Sood Sir
on their email I'd Sunil.[protected]@vodafone.com

And Network Team of Vodafone Department
[protected]@vodafoneidea.com even I had not get any resolution from Network Department

Now I will finally Appeal my voice to Appeallate Desk of TRAI [protected]@trai.gov.in and Chairman of TRAI Dr.R.S.Sharma

I m waiting reply from Vodafone Desk to resolve the network coverage issue on high priority basis plz do the needful on higher priority basis and Resolve the issue of network coverage...Even I m ready to Give my Land for Network Tower Installation if Vodafone Department Required us ..and Also Help from Clearance Authorities

This is my allternate Number if Number not get connected
[protected]

I am a Vodafone Prepaid Customer .
Since the last day I am unable to make outgoing calls from my number . Also, those who are trying to call me are unable to do so.

Since outgoing call facility is not working, hence I am not able to call the Vodafone Customer Care as well .

Please look into this matter and help me out.
Because I am living far away from my home .

Having been with vodafone for 70 days, 15th october morning, i stopped receiving calls and sms.
When someone dials my number, they are told that it's an invalid number, neither am i able to receive or send sms. I can still make calls and use internet.
Having spoken to vodafone customer support, they assure to solve the problem very soon but its not happening since 8 days (Today 23rd october)
My work life is affected, my banking transactions are affected since i don't receive sms.

I am Vodafone User for more than ten years.
The last six months has been a nightmare in calling up my contacts.
Almost all the calls are cross connected.
There are times when I had to make a few emergency calls and then there was this cross connection. It is almost creating panic attacks whenever I have to call up someone urgently.
I have also noticed that this happens more often when I call up Jio users.
I hope to have the issue resolved as in cases of emergency there is no possibility of communicating with my contacts.

Thanks!

I have recharge with 509 on my vodafone no.[protected]. Threw my vodafone app. And there is a update that recharge with 509 and get 100% cash back. And there is no t&c (*) in writing and not * update. When i see this notification i recharged with 509. Now vodafone team member learning me that there is term and condition that you received this amount in voucher 50/- month till 10 month. This is fraud with customer. If there is some t&c you should give update for t&c on recharge amount * for customer understanding.
Now i want solution, please give me 100% cash back in 1 time. If you could not do such. Please do one thing cancel my recharge services and return my 509 amount which i have done.in don't want any services with vodafone.

You are doing fraud with customer to hide all t&c and when customer recharged then you learning t&c.

I have some screen shoot please see this.

My name is col rs dahiya. My daughter bhawana dahiya has vodafone mob no [protected]. Her mobile is of hyderabad, telengana. She has gone to australia and needs urgently international roaming facility. She sent email to customer care and also to corporate care. No action has been taken by them. She tried using web site and app but could not do it because she could not access pin/otp, since her sim is not working. I tried many times customer care no [protected] of hyderabad but they did not help us. They did not give any solution. My daughter has to do professional work and is stranded. Please activate international roaming on her mobile immediately. Also change her email id as per her request in email to customer care.

Today on 22/10/2019 i took a new sim card on same no. ie [protected]. Earlier too faced no network, so i took new. The super store, maldahiya chowk, varanasi representaive assured me that sim will be actived before 4pm today. I made request that please made this no workable since it is o[censored]tmost necessary. I have to fill form.
Yesterday i visited the store too but coudnt manage of sort of time. The staff especially a girl speaks so harsh to consumer that no body wants to speak. The token system of que was defunct there. Its on their mood to handle whome first. I given long 1 hour in getting my sim card. In between this a girl employ there scolded a 50+ person who was sound from appearance such a way that i waited for long 1 hour. ...still my sim not working...how i will get otp for filling form since she said after long 24 hour i can get otp on this network as i have already misuse my 12 hour... Again i have visit to the store for same problem...many o[censored]s who visted the store today are dissatisfied

Respected sir

This is my vodafone number

[protected]

Latitude. 26.02776.

Longitude 81.80807

This is my address

Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

We are facing huge network problem in our area since 1 year now few months network is disappear we are not getting network

I m ready to give land for network tower installation in which every vodafone member get the network and use the benefits for which vodafone known

Plz registered the complaint of vodafoneidea desk and i m aslo esclating this matter to sunil. [protected]@vodafone.com

Plz send network team to do the survey let them know how much we are getting problem or otherwise i will report this matter to sunil sood and chairman of trai dr. R. S sharma and appellate department of trai [protected]@trai.gov.in

Plz registered appellate complaint of 39 days let higher authorities and cag consumer advisory group and trai department members involve in it

Plz send network team and rf team to do the survey i m ready to give my land for network tower installation and also help with all local and clearances authorities for approval

Plz call me allternate number

[protected]

Respected sir / madam

My name is virendra kumar

This is my vodafone number
[protected]

This is my address
Room 17 sajai khanjahanpur district azamgarh city shahganj uttar pradesh 223222

Latitude 26.07488 and longitude 82.72963

We are facing huge network coverage in our area we had called customer care many times but no action taken we had complaint issue to nearest gallery of vodafone bit no action taken

Vodafone is always known happy to help... But we can't get any help from vodafone uttar pradesh department...

Vodafone network team is not helping us after esclating many complaint to higher authorities of vodafone now i will take this report to vodafone ceo sunil sood sir
On their email i'd sunil. [protected]@vodafone.com

And network team of vodafone department
[protected]@vodafoneidea.com even i had not get any resolution from network department

Now i will finally appeal my voice to appeallate desk of trai [protected]@trai.gov.in and chairman of trai dr. R. S. Sharma

I m waiting reply from vodafone desk to resolve the network coverage issue on high priority basis plz do the needful on higher priority basis and resolve the issue of network coverage... Even i m ready to give my land for network tower installation if vodafone department required us.. And also help from clearance authorities

This is my allternate number if number not get connected
[protected]

I'm being charged rs.297 for value added services, which i don't use at all. Infact my mobile was switched off for very long and very recently started using, last month i called their customer care number, but the customer care is so worst that they are so insensible, do not understand the customer's problem, being very impolite and do not provide any solution too. I've been using my airtel number as my primary sim but still i chose vodafone because i do not have proper airtel network inside my office.

Again, this month again i'm charged rs.297 for value added services.. My problem still remains unresolved and if i ask them port to prepaid request is not taken and neither do they deactivate the number unless the full bill is paid.

I am using a mobile number provided by my previous employer. Now that i have changed my employer, they have asked me to take complete ownership of the mobile number. I also want to shift to another operator at the same time. Thus, i submitted an application with the new operator for porting my number from vodafone to their network. I have submitted the noc letter required by vodafone. However, i have now received a text message from vodafone saying that the noc letter has not been provided and hence they are rejecting mnp application. I saw the new operator upload the copy of the noc visually and can vouch that there was no problem in uploading it.
I don't know why vodafone is saying that they did not receive the letter at all. I am sure vodafone is playing foul in this scenario. I am sure they have received the letter but are simply rejecting the application to maintain their user base. Also, they are being allowed to do so as there are no regulations to restrict them from such foul practices.

I hope this complaint is being noticed by the right stakeholders and regulators.