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Vodafone India Complaints & Reviews

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Last updated May 27, 2024
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Vodafone India reviews & complaints page 187

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V
VirendraKumar88
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone department is not helping us for network coverage in azamgarh district of uttar pradesh department

Respected sir / madam

My name is virendra kumar

This is my vodafone number
[protected]

This is my address
Room 17 sajai khanjahanpur district azamgarh city shahganj uttar pradesh 223222

Latitude 26.07488 and longitude 82.72963

We are facing huge network coverage in our area we had called customer care many times but no action taken we had complaint issue...
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K
Kam_oct
from Chennai, Tamil Nadu
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postpaid bills being charged fraudulently

Address:5/17, NEW COLONY 2ND MAIN ROAD, ALWARTHIRUNAGAR, NR ST JOHN SCHOOL, VALASARAVAKKAM, Chennai, Tamil Nadu, 600087

I'm being charged rs.297 for value added services, which i don't use at all. Infact my mobile was switched off for very long and very recently started using, last month i called their customer care number, but the customer care is so worst that they are so insensible, do not understand the customer's problem, being very impolite and do not provide any solution too. I've been using my airtel number as my primary sim but still i chose vodafone...
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P
ParagJ
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not allowing porting of mobile number to another operator

Address:Pune, Maharashtra

I am using a mobile number provided by my previous employer. Now that i have changed my employer, they have asked me to take complete ownership of the mobile number. I also want to shift to another operator at the same time. Thus, i submitted an application with the new operator for porting my number from vodafone to their network. I have submitted the noc letter required by vodafone. However, i have now received a text message from vodafone...
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Bishal Bairagi
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction

Address:New town, rajarhat west bengal, South 24 Parganas, West Bengal, 743349

Is TRIA a genuine regulator then solve the problem immediately. Date 19-10-10 & 21-10-19 two time deducted 30 rupees each but dont accept it even rudly behave with me. Where is the genuineness how can get my deducted rupees back because I am a normal public and he is a wonderful that's why I am helpless. My number [protected]. Please help me. Otherwise they treat with us like as...
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A
abx1
from Delhi, Delhi
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postpaid family plan

Bought 5 postpaid numbers against 999 family plan.

But all the numbers were billed 399 each.

|in spite of several complaints, minimal waivers were processed on two or three numbers.

After 90 days i have ported out 4 numbers.

But one number has 703 inr due which is due to the fact that waivers were never processed on that number.

I contacted mr. Himanshu kumar from...
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N
Nonam Boss
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negative balance

I have negative balance of rs -395.00, when sim was not being used from past 6 months. How can a pre-paid service provider charge insane amounts in negative cost.

Vodafone customer care washed their hands by stating this is normal, we dont have any information regarding this number beyond 3 months and last 3 months doesn't show any discrepancies.

Abosuletly unacceptable!...
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P
Purbasha Ghosh
from Hyderabad, Telangana
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unable to port

Address:Gopanpally, Hyderabad, Ranga Reddy, Andhra Pradesh, 500019

Hi, i am trying to port my number from vodafone to another network since last 4 days. Everytime i send a message port reply says, "sorry! Requested mobile number is not in active state". On the other hand, i do have number validity, main balance, incoming, outgoing and data pack on my number. Why this inconvenience?

I have visited vodafone's stores multiple times, they keep on telling me try after 24 hours. How will it get...
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V
Venkatesh Kumar Arumugasamy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted for english seekho weekly without my consent

Address:Thoothukudi, Tamil Nadu, 628501

My vodafone prepaid mobile number is [protected]. I got a message that rs.21 is deducted for english seekho weekly. I did not subscribe to any package and this money is deducted without my consent. I request you to take action at the earliest for their fraud behaviour and also ensure that no more amount is deducted henceforth. Thank you, s. Arumugasamy...
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Y
Yash Kaundilya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false charges of bill

I have been using vodafone postpaid network since september 2017. When i was travelling abroad, i decided to take the international roaming pack they provide for emergency purposes. I landed in usa on 23rd of august at night. My phone had no network. At first i thought it was my phone's problem but after i restarted my phone several times, i realised it was the sim card issue. I somehow managed to book a cab service using the airport wifi....
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S
Surajkumbhalkar
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

direct refuse to convert postpaid to prepaid for vodafone store poonam chamber sadar nagpur 441111

Address:441111

Dear team,
Hello my name is suraj kumbhakar and postpaid mob no is [protected] i want to change postpaid to prepaid. I was going your poonam chamber vodafone store nagpur 441111 madam told pls come once again after month than i call and customer care registered against him customer care please visit another store but i travel 45 kilometres for convert my postpaid to prepaid but your employee treat very rudely then hi given reason in...
+1 videos
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S
Sujmuk
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit balance

Address:741235

Dear ALL Thank you for giving me credit balance on arriving to Calcutta from UK on 16th of October after three months when my 84 days balance did not exist.
On 17th I have recharged the number with another 84 days data pack from Vodafone. I asked the dealer how to pay the credit .He said Vodafone will automatically deduct the credit.
But I am getting notice from Vodafone that my credit service is still continuing.
Please...
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C
ChinmoyBiswas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation: vodafone postpaid no. 7830333590 (account no. 167709884)

My email to vodafone dated 05/10/2019: —

Dear sir,
As per my request you have deactivated my vodafone postpaid no. [protected] and sim was deactivated as no network showing from 01.09.2019.
Accordingly, you have raised an invoice (#23iup[protected], dtd. 04.09.2019) upto 01.09.2019 and the same was subsequently paid in full on 05.09.2019 (Transaction #[protected]).
Now surprisingly, you have raised an...
+1 photos
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R
Rabindrasgidt
from Raha, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid irrelevant bill charges

Address:Godhra, 389001

We have corporate no [protected], in the name of bank of baroda morva rena.
We are regularly depositing the monthly dues. Further we have received irrelevant charge of rs. 925.00.
On the visit of vodafone kiosk at godhra, elapsing half an hour, consulting two desk, no one is in state to explain about the bill of 750, and 250 (50*5) is the charge of just click a button. I have requested many times to stop any value added service...
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bhanu2328
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no, port in roaming

Address:Murshidabad, West Bengal, 742235

I have port in form jio to vodafone of no [protected] on 15/10/2019 as i got the massage of televerification but i am not able to do it. As it is saying that my number service have been temporily withdrawn.
As is got my sim port in jaipur rajasthan and then i came to my college in west bengal. I am facing this problem since 3 days please resolve it...
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D
Dggohil
from Mumbai, Maharashtra
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data connection problem

Address:Rajkot, Gujarat, 360004

I m dhrmendrasinh gohil mara ma 4 thi 5 divas thya network no issues chhe customers care ma call kri tyare sarkho jvab nathi apta and net chaltu j nathi sav
And hu recharge krayo teno photo attached kru chhu
My mobile number is: [protected]...
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A
arish5533
from Valsad, Gujarat
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network issues

Address:112,SHIV SHAKTI FARM,GADARIA,DHARAMPUR ROAD,VALSAD, Valsad, Gujarat, 396055

From last 2 months. I am suffering from network related and call drop issues. I have registered complaints with my 5 postpaid number but i didnt get any response. Even when i call to vodafone customer care they are didnt give any solution after talking 30 to 40 minutes and after they discounted the call. If they are not giving the proper solution.So i want to port the sim and i am not paying the my bill.So my request is to improve your executive...
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P
pkf123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone has charged me extra money for my international roaming pack

I would like to register complaint regarding vodafone for charging me extra money for bill.

Vodafone has charged 2 times for international charges.
I had called vodafone team on 28th sep many times to activate on international roaming.

I am vodafone regular customer but this kind of method of charging customer extra money not good.
I had register my complaint against vodafone against on 13th oct....
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Amitksingh473
from Rajkot, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for rs 199/-

Address:New Delhi, Delhi, 110044

I recharged my vodafone prepaid number twice accidentally for rs. 230/- & rs. 199/- on 16th october 2019. I called up customer care by dialing 198 to raise a dispute and refund for rs. 199/- recharge. the executive i spoke with said within 24 hrs the amount of rs 199/- will be credited back into my name account of vodafone app. And then very next day i receive a call from vodafone stating that i won't get the amount refunded, inspite they...
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shailmail123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint serious

Address:Mumbai City, Maharashtra, 400101

Dear sir

Have given 7 reminders to vodafone but no response to my queries at all.

My plan has been changed from 0 rental to monthly rental plan without my consent.

Please read my last communication as here under to vodafone:

From: shailesh. [protected]@fiinfra.in
Sent: 15 october 2019 09:48
To: 'investor relations - vodafone idea' ; 'shs'
Cc: appellate. [protected]@vodafoneidea.com;...
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S
samsuree
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

undue delay in segment change

Address:OLD NO: 72D, NEW NO: 109, AMMAN KOVIL, Sathy Rd, Saravanampatti, Coimbatore, Tamil Nadu 641035, Coimbatore, Tamil Nadu, 641035

I own two Vodafone postpaid numbers for almost 7 years, i wanted to change the Segment from corporate to Individual on both the numbers so i visited a Vodafone mini store (SK Telecom, Amman Kovil, coimbatore) on October 03 2019 and provided them a request letter along with a copy of my driving license. Initially i was told that it will take 48hrs to 72hrs to get the request completed. From October 9th i've been continuously following up with...
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