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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 192

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J
JWALA tiwari baba
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loss of business and money because of tv not done for 4 days.

Address:svp road, Mumbai City, Maharashtra, 400093

This is to notify that vodafone-idea customer care and vodafone store andheri east has done a blunder and cheated with me.
I have port my delhi number to mumbai and it took complete 4 days to get the sim activated post it barred from vodafone.

Now my point is why it took 4 days when the customer care executive told 4 hours.
Also why there was no information on the same and a lack of communication?
Why only...
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S
shrestha misra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not converting my sim from postpaid to prepaid plus misguided me during location portability

Address:rajhans katwaria sarai, New Delhi, Delhi, 110016

Hi,

I am addressing a serious matter to you, listen carefully.
1st is that no i am not at all experiencing a best possible unstrapped services with vodafone.
2nd, it's been a week since i have been struggling to get my network, writing mails throughout, living in a new city with no mobile number, problem not solved in a week and your customer executive ms. Jagriti who sits in greenpark vodafone centre south delhi,...
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P
Pravingoud89
from Mumbai, Maharashtra
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vodafone network issue.

Address:400060

Dear sir/madam,

My name is pravin, staying in jogeshwari east mumbai, in my family, we have 5 vodafone connection, my sel[censored]sing 2 vodafone sim as primary and secondary, every 3 month i do recharge of 509/- on each number.

I have network problem, in my residence, my call is disconnected sometimes, and in another situation i am not able to make any call because of low network range, as well as can't access...
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A
Amirtha pandian
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

retention team / customer care

Address:600077

My name is amirtha pandian & my mobile no is [protected]. I want to give complain against vodafone retention team & their customer care team. I generated a porting code vt341563 on 12 sep 2019 to port out from vodafone. I received a call from vodafone team asking not to port out & in lieu of that they will provide waiver on my bill amount which was calculated excessively without my knowledge. When i was asking him about the waiver confirmation,...
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K
koushikdas.koushikdas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid migration

Address:Pune, Maharashtra

This is related to postpaid to prepaid migration of my number [protected] which started from september 10, 2019. As per the norms, i have put up several requests with the customer care and also submitted the relevant documents thrice to the store regarding my number's postpaid to prepaid migration but till date there has been no update. Every time i visit the store they ask me to pay some amount to clear the unbilled outstanding and similarly...
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S
sumit143143
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad network, no network

Address:www.vodafone.com, 411046

Its very dissapointed from vodafone india.
Last 30 days im suffering from same issue there customer care agent is also useless. Customer care agents only taking complaint but no proper solution.
Today again too hard network issue by vodafone, again they took by complaint and gave me [protected] this complaint number
Every time they are steps up their level of customer dissatisfaction worst and pathetic service by vodafone.br...
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N
Narendranath Mahato
from Noida, Uttar Pradesh
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prepaid recharge fee paid but no recharge done

Address:E-203 PAWITTRA CGHS VASHUNDHARA, ENCLAVE, New Delhi, Delhi, 110096

Dear vodafone,
I had tried to get recharge for mob no[protected] for rs.299/- (Prepaid), the amount got deducted from my bank account but no recharge was done in the above mobile.
The transaction details are :
Transaction id: rici[protected]
Date: 26/09/2019
Kindly get it recharged or my money refunded immediately.

With regards
N. N. Mahato
Nn. [protected]@rediffmail.com
Mob...
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S
Siri39
from Hyderabad, Telangana
Mar 3, 2023
This thread was updated on Mar 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

english seekho to which I have never subscribed!

Hi! I have never ever subscribed to any plans but for god's sake i have been trying to reach the customer care which is really impossible via call! I have been texting the damn "stop" msgs as per instructions but it gets reactivated without my knowledge and u guys keep deducting 21 rs every single time n its been like 200+ rs been deducted from my balance! Please solve the damn issue!...
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D
devesh Real Estate Work
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

letter requesting for postpaid sim deactivation

Address:Paharia Bela Road,Maurya Katara Varanasi-221007, Varanasi, Uttar Pradesh, 221007

I would like to make a request to deactivate my current all mobile number subscription. My personal reason is that i would no longer use the service your network has a lot of problem because of this. I would glad to submit all the requirements you will be needing to process my request and would like to inform you that all of the remaining due balance i incur from the time being will also be paid. Hoping for your kind feedback soon....
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K
Kanav Jahan
from Mumbai, Maharashtra
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unsolicited international sms

Address:New Delhi, Delhi

Hello my name is ramesh ahuja and i'm 80 year old. I am using your vodafone service since past 16 years and never have a bill's gone beyond 700. But in the month of july i received a bill to the fund of 8800 for dome international spam message as confirmed by the vodafone store. Now the bill stands at 11k without me using the phone from past 3 months. If you see the phone records they say only 2 calls were made that shows the usage. Now on...
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V
Vaishali jaunjale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

support for my mob no 7875665786 porting request cvy57284

Address:Plot no. C-237, Butibori Industrial Area ,Butibori, Nagpur – 441122, Nagpur, Maharashtra, 440018

Dear vodafone team,

I am having a lot of problem to porting my mobile no [protected],
I have paid my all my bills& i have to pay more than my bill amount.
And your customer crevice is not helping me& i have to porting mo mob no any cost. I have already given all the document required for porting. For this related problem plz call me from vodafone customer care, my mobile no is [protected]...
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V
VINESH PATHARE
from Mumbai, Maharashtra
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new sim instead of resolving name change problem.

Address:Dombivli West, Thane, Maharashtra, 421202

I am user of a vodafone cell no since y2003.in earlier communication i have provided adequate attachements (Sms, mails) as proof which actually vodafone should have on its system to cross-check. But gallery person said that this number belonged to xyz from[protected]. Here i want to say that, i have been recharging this number from various platforms like retailer, netbanking, paytm, phonepay, mobikwik since then till 14-sep-2019. I have not...
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V
VINESH PATHARE
from Mumbai, Maharashtra
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name change in year 2011

Address:Dombivli West, Thane, Maharashtra, 421202

I am user of a vodafone cell no since y2003.in earlier communication i have provided adequate attachements (Sms, mails) as proof which actually vodafone should have on its system to cross-check. But gallery person said that this number belonged to xyz from[protected]. Here i want to say that, i have been recharging this number from various platforms like retailer, netbanking, paytm, phonepay, mobikwik since then till 14-sep-2019. I have not...
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J
Jayesh Dhanani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

login issue in my vodafone.com

Address:Ahmedabad, Gujarat, 382315

I m not login in my account in my vodafone main site so how i can seen my account detail like deducted my balace in which number not able now to know about my call details plss fix it i was talk many time with vodafone exacutive but not guide me property very disapointed with vodafone i m 20 years old customer of vodafone plss fix my problem...
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S
Sravani Garikipati
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call history

Address:Thitte nagar ,near zensar towers, Pune, Maharashtra, 411014

Hi sir,
I want full details of this number [protected] this is the number
[protected] to[protected] to my mail i’d this is very important send to my mail i’d please send me the details it was important of my life please please help me very very important to me please send me the call history if you don’t send too dangerous my position i don’t have another to collect the details of this number please sir or madam please...
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Over last 3 months, i have received atleast 30 calls regarding due payment of an erstwhile colleague of mine which was a nepali resident and has left india around 3 months back and with whom i am not in contact with anymore.
Even after telling this to your customer care personnel it has not been taken into consideration. I had taken this issue with customer care but to no avail.
Also the behavior of the customer care representatives...
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B
Bhushan Naukarkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid

Address:Chandrapur, Maharashtra, 442401

Myself bhushan naukarkar [protected] given doc in vodafone care along with application to convert postpaid to prepaid on 9th sept and it is still not get converted. I already purchased data plan of vodafone prepaid of rs500 along with the new prepaid sim. And postpaid connection getting network continuously. After 15 days and after 4-5 complaints on 198, i still don't get my prepaid connection.
Please help. A...
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H
Hansel Po
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund and customer care

Address:C-15,Panchavati CHS,Plot No 511,Charkop Sector5,Kandivali West, Mumbai City, Maharashtra, 400067

I am happy to get rid of vodafone and have ported out to airtel i wish your company closes down soon your customer care is crappy you should remove care out of the words customer care as i was told i paid you guys extra my bill was 588 but i paid 1000 i tried calling up the ivr never geta me connected to postpaid i have sent an email the woman called me up she said i will follow up with you and she never called back you guys have screwed...
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T
tamil2711
from Delhi, Delhi
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reg. a complaint about vodafone customer care

Address:636112

Dear sir/madam,
Sub: regarding, vodafone customer care not taking my complaint.
Mobile number : [protected]

20.09.2019 at 10.44 am:
I raised a complaint about for making a call it asking to recharge but i already have an unlimited plan. And also if i have balance sometimes it takes an amount from main account for a call charges even for a normal local call but i have the unlimited plan.
Customer...
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S
sharmaGmoz
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reactivation of sim card

Address:6-A, Sainath Society, Nr. Somnath Township,, 385535

Since 4 days my postpaid sim is not working, after receiving a mesg from vodafone saying that my verification was done negative and to contact vodafone office near me to re-verification.

I submitted my documents for the same, then i had a live chat with two representatives, sent them a mail stating my problem... But till now nothing happened. This is really the worst service i have ever seen...
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