Vodafone India Complaints & Reviews

Calls are not clear, breaking, tower issues, signal etc. Complained several times, no action is taken, and they themselves send mail, saying issue is resolved. Last week, went to your adayar mobile store, and complained, where mr. Sethuraman, took the complaint, and confirmed technical person will visit our place on 5/11/19, so far nobody visited nor called us.
I hope this is escalated to higher authorities, and resolve. Vodafone people in that store was suggesting us to move, to any other service provider. This shows the arrogant attitude.

I have tried it almost multiple times. Every time I send a text to 1909 with the content “START 0”, VFCARE responds saying your dnd service is under process. After a few minutes I get a message that the request can not be processed. I even called their customer care, and the person initiated the activation from their end. But to no avail. After a few minutes I get a message that the request can not be processed! Vodafone doesn’t want to process my DND !?

Vodafone is cheating people. There customer support as well the vodafone offices (Shopees) have no idea when the issue will be sorted. We pay every month a fixed amount as postpaid customer and a lot of problems for us. No one cares they forgot the basic for which the networks are used (Which is calling). There add says tower every hour - where are they now???
Phone number -[protected], [protected]

I sri subrata dey ([protected]@15) have submitted a complaint regarding extravagant bill for mobile no. [protected] on 16/09/2019.. After that the vodafone india acknowledging the complaint, required my vodafone no. As well as an alternative no. I mentioned the same. But till date i have not received any reply from their end. Under such situation, you are earnestly requested to look into the matter in order to work out my purpose.

I visited the vodafone store at (995p, 2nd ave, anna nagar, ranganathan garden, annanagar east, chennai, tamil nadu 600102) for migrating my sim from postpaid to prepaid. The store person said, migration is not possible now as my bill date just passed. Before i go i had a discussion with customer care and based on their advice only i visited the store. From the store i called the customer care (198) again and explained them what happened in store, they asked me to hand over the phone to store representative. The store representatives denied talking to the customer care. Then they asked me to walkout of their store and go to some other store or port out from vodafone network.

Hello sir/ma'am

I ketan mistry my vodafone number is [protected], this number using my mom

I was recharged of rs 999 yearly plan through the mob kiwi on-line following are details
Transaction id : mpr[protected]
Date and time : 12 sep, 2019 at 3:31 pm
Recharge has been done. But not any single massage received from your side, and our outgoing service not working that time when i recharge.

Than my mom recharges another amount of rs 129 and rs 50, because of our outgoing service not working that time when i was recharged of rs 999.
After one month completed still our outgoing service not started against recharged of rs 999.

1st casll on 3rd november 2019 to mr "mr. Avinash hapse"
Very long time has been discussed with "mr. Avinash hapse" they said me :"you made recharge of rs.999/- is lapsed against recharged of rs.129/- for validity 28 days.
We unable to refund this as per the operator policy and start you outgoing service against recharges of rs 999, your rechared of rs 999 plan are lapsed."
"the service request number for your future reference is [protected]."
I said to mr. Avinash hapse i dont want my refund, i want start my outgoing service against our recharge.,
If you don't given me service than please refund our money.

2nd call on 7th november 2019 time 14:06:
They said me your outgoing service is stared, please remove sim than insert again in mobile phone and recharge of rs 10 than you service will be start.
I done all procedure but still outgoing stared but infect money deduction started in recharged amount of rs 10.
And every time i call 198 they give me a ridiculous reply,

3rd call on 10th november 2019 time to "mr. Avinash hapse"
Same replay your recharged of rs 999 plan are lapsed.

I requisted to vodafone please start our outgoing service.
Thanks & regards
Ketan mistry

Vodafone changed my plan from red399 to red299 and is giving me an additional discount of rs 50. The customer care employee gave this suggestion and i told him that i will think about it and get back.in that call i asked him to give a 100 rs disc in the 399 bill and he agreed. I had rolled over data of easy150 gb. They changed my plan and i lost all my internet data and in the new plan only had 20gb.
I didn't realize until i received a message saying that i've used 90% of the data, that's when i realized my plan was changed.
My work was interrupted and i immediately had to fix my wifi and purchase an additional plan coz of the misconduct of vodafone. Please reimburse the additional cost i had to incur because of your mistake!
I tried to reach customer care a lot of times through mail, call and app but now they don't even answer anymore

I am using my delhi number in up. I have recharged it with 2 different packs but am still not able to make a call. Similar recharge on airtel is working alright. I can't even call 198 from vodafone number. If all your recharges don't allow interstate roaming then clearly mention it in bold lettlers or have policies similar to networks like airtel. It is extremely annoying that i do a different recharge to overcome the problem but it's still there. Please look into asap as my official work is getting affected.

Respected sir / madam

This is my vodafone number

[protected]

This is my address

Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

Latitude. 26.02776

Longitude 81.80807

Rf team had done survey of my location and approved for new site

Planning team had also visited on my location then they had approved new site on my location

Still waiting for paper work from vodafone essar for paper work and rent and packages from vodafone

When ny paper work will complete from vodafone planning team

Plz resolve the issue on urgent basis

Send the team for paper work

Rf team is ready for new site planning team also approved then why there is delay from fianance team and legal team for paper work

Do the needful on urgent basis

This is my allternate number

[protected]

Respected sir/mam,
I am vodafone user. Recently i am facing a problem of very slow internet speed since more than a week. I can't even send a messages on whatsapp. I complained twice to the customer care regarding this issue. But every time they excused as there were a server issue and it would resolved in two hours. Yesterday i told them that you guys were making me fool by same excuse and request to resolve my issue but the executive put my call on hold without any notice. I waited for half an hour but she didn't replied me. Please help me through this i am really frustrated by the service of vodafone.

I have done recharge twice for different amount first i havedone299 and second time i have done for199. After that i got sms as your recharge not succsessful. Kindly do the needful and refund my amount as soon as possible.

I have port my number from idea to vodafone. Because from vodafone i am getting in trouble initially then what will happenes next that oy god knows. I think you are also giving like this creepy services. Do whatever and refund my all deducted money because of vodafone.

Regards,
Tushar
[protected]

Abusive husband with vodafone connected iphone mobile no. [protected] is hacking wife's vodafone connected android mobile no. [protected] and stealing wife's sms, voice call records and her gps movement data through installation of spying software or through some vodafone employee's help (As the husband says). Husband staying in ghaziabad and working in okhla is doing it relentlessly and blackmailing, beating and playing mockery with his wife as wife protested his abusive behavior. Husband taking pride in stealing all information/data from wife's mobile fixing a vodafone/data center employee. He is using the stolen data/info for blackmailing and beating his wife but never gives any copies of the data/info when asked for so that this can be used as proof. Kindly investigate the matter and help me charge him for data stealing and mobile fraud. Matter most urgent, please help this abused wife. You may also call me at [protected] or mail me at [protected]@yahoo.com. Thanking you...

I have postpaid connection for my two of company numbers. but i have issues with billing cycle so i went to the store to change it to prepaid connection.
out there they are forcefully asking to recharge with higher prepaid plan in store only.
so we denied to take that connection went to the customer care on IVR they told us that there is nothing that you have to recharge at store only and you can recharge with your own too.
But after few days now there is mail coming that your number is suspended without notice.
as the number was my primary for my company im having very bad inconvenience caused by such services and dumb solution they are giving to customers.

I am not able to do any outgoing calls through my vodafone numbers. I called customer care multiple times. Every time they said that issue will be fixed in some time.in one of the call, executive asked me to reset the network settings.
In spite of all of this issue still persists. I have already wasted my recharge amount, because i could not do any calls. Now, even if issue gets fixed, i will have to recharge again to test it. I want following things to be addressed by vodafone india :
1. Fix the network issue (Constantly changing between vodafone and idea)
2. Refund / reactivate my earlier recharge

Dear team,

I get a call from[protected] and she asked me to confirm my address. When i refuse to give all my verification she started to use abusive language without any reason.
And she tried to get some information and when i asked her for reason as i had not ordered or bought anything from any company then again she started to use abusive dialect...

I want to lodge complain against this no.

My name is anurag mishra & my mobile no is [protected]. I want to raise complain against vodafone retention team & their customer care team. As i generated porting from vodaphone to airtel on 03.11.2019 for their new family plan. A phone call recieved by no.[protected] ihe person told his name as wasim akram from retention team. He promised me that he will immediately change my plan to family plan and the other two nos will be added in family plan ([protected] and [protected]) therefor he forced us to snd massage stop mnp. His promises are monthly bil for family plan of four person will be 1080 only and new plan will be active as new bill generate on 6.11.2019 (As per my cycle of bill) as per plan folowing will be given
1. Amazone prime 1one year subscription.
2. 160gb
3. First bill

What is this you guys are also fake one anil chowdary from consumer complaint called me and said they will refund my money but my bank acnt should have 10, 000rs and they asked to send that money to [protected]@okaxis now they are not even refunding my 10, 000rs should I complain to police

Out of my 4 all vodafone sims, i have been facing a very serious problems regarding 2, [protected] and [protected]. Almost every day, few deductions have been continued and rs.1.50 call charges. Almost for last one month, i rarely made any outward call or sent any sms but the charges are going levied. I use other two sims regularly but not these. I contacted vodafone's customer care but they stated that i have been making national sms. But this is completely false. I made not a single national sms. I challenge that you take my mobile, containing these two sims and observe this foul play. Is there any remedy? O should i stop these sims totally?

Dear sir- I am already raised a complain.few days ago.but my problem are not resolve.and I didn't receive perfect answer. I am facing problem network related.thats why I am going to raised a complain tuiter, Facebook, intragram, and other social network.sir you are not providing any information.thats why I am going to raised a complain consumer forum also

Hello team,

Date of the incident: 7th nov 2019
Vodafone prepaid user : [protected]
Description:

Today when i landed to india (Sim home location) then suddenly my outgoing calls are disabled and when i get in touch with customer care support from their toll free numbers then i get to know that as my balance went in minus which is rs. -561.52 even though i am prepaid user (When vodafone doesn't provide basic outgoing calls/sms sevice when you don't have any balance or respective package activated, but charing for vas for which you don't have balance)

When i have asked details about this minus balance then customer care informs me that as i have travelled outside the india they have charged international roaming vas for sms for every message which was sending/receiving. When i get unnecessary notifications from vodafone about best sevices they are offering for the customers they care for, then why i haven't received a single notification saying this vas service they are charging for??? I would have disabled immediatly and might have reported to customer care about this incident.

When i asked this question to customer care they said "yes, this is something which is supposed to happen but why it didn't happened they are not sure.
Customer care was not even ready to register my complaint, it means you agree their is bug in your system and you don't accept any complaints for this issue.

I request you to please revert all these unnecessary charges which you have applied on my account and enable my outgoing calls/sms services asap.

This is very disappointing service from such a reputed company in communication area, where to claim to help customers.

Thanks.