Vodafone India Complaints & Reviews

Respected sir / madam

This is my vodafone number

[protected]

This is my address

Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

Latitude. 26.02776

Longitude 81.80807

Rf team had done survey of my location and approved for new site

Planning team had also visited on my location then they had approved new site on my location

Still waiting for paper work from vodafone essar for paper work and rent and packages from vodafone

When ny paper work will complete from vodafone planning team

Plz resolve the issue on urgent basis

Send the team for paper work

Rf team is ready for new site planning team also approved then why there is delay from fianance team and legal team for paper work

Do the needful on urgent basis

This is my allternate number

[protected]

Respected sir/mam,
I am vodafone user. Recently i am facing a problem of very slow internet speed since more than a week. I can't even send a messages on whatsapp. I complained twice to the customer care regarding this issue. But every time they excused as there were a server issue and it would resolved in two hours. Yesterday i told them that you guys were making me fool by same excuse and request to resolve my issue but the executive put my call on hold without any notice. I waited for half an hour but she didn't replied me. Please help me through this i am really frustrated by the service of vodafone.

I have done recharge twice for different amount first i havedone299 and second time i have done for199. After that i got sms as your recharge not succsessful. Kindly do the needful and refund my amount as soon as possible.

I have port my number from idea to vodafone. Because from vodafone i am getting in trouble initially then what will happenes next that oy god knows. I think you are also giving like this creepy services. Do whatever and refund my all deducted money because of vodafone.

Regards,
Tushar
[protected]

Abusive husband with vodafone connected iphone mobile no. [protected] is hacking wife's vodafone connected android mobile no. [protected] and stealing wife's sms, voice call records and her gps movement data through installation of spying software or through some vodafone employee's help (As the husband says). Husband staying in ghaziabad and working in okhla is doing it relentlessly and blackmailing, beating and playing mockery with his wife as wife protested his abusive behavior. Husband taking pride in stealing all information/data from wife's mobile fixing a vodafone/data center employee. He is using the stolen data/info for blackmailing and beating his wife but never gives any copies of the data/info when asked for so that this can be used as proof. Kindly investigate the matter and help me charge him for data stealing and mobile fraud. Matter most urgent, please help this abused wife. You may also call me at [protected] or mail me at [protected]@yahoo.com. Thanking you...

I have postpaid connection for my two of company numbers. but i have issues with billing cycle so i went to the store to change it to prepaid connection.
out there they are forcefully asking to recharge with higher prepaid plan in store only.
so we denied to take that connection went to the customer care on IVR they told us that there is nothing that you have to recharge at store only and you can recharge with your own too.
But after few days now there is mail coming that your number is suspended without notice.
as the number was my primary for my company im having very bad inconvenience caused by such services and dumb solution they are giving to customers.

I am not able to do any outgoing calls through my vodafone numbers. I called customer care multiple times. Every time they said that issue will be fixed in some time.in one of the call, executive asked me to reset the network settings.
In spite of all of this issue still persists. I have already wasted my recharge amount, because i could not do any calls. Now, even if issue gets fixed, i will have to recharge again to test it. I want following things to be addressed by vodafone india :
1. Fix the network issue (Constantly changing between vodafone and idea)
2. Refund / reactivate my earlier recharge

Dear team,

I get a call from[protected] and she asked me to confirm my address. When i refuse to give all my verification she started to use abusive language without any reason.
And she tried to get some information and when i asked her for reason as i had not ordered or bought anything from any company then again she started to use abusive dialect...

I want to lodge complain against this no.

My name is anurag mishra & my mobile no is [protected]. I want to raise complain against vodafone retention team & their customer care team. As i generated porting from vodaphone to airtel on 03.11.2019 for their new family plan. A phone call recieved by no.[protected] ihe person told his name as wasim akram from retention team. He promised me that he will immediately change my plan to family plan and the other two nos will be added in family plan ([protected] and [protected]) therefor he forced us to snd massage stop mnp. His promises are monthly bil for family plan of four person will be 1080 only and new plan will be active as new bill generate on 6.11.2019 (As per my cycle of bill) as per plan folowing will be given
1. Amazone prime 1one year subscription.
2. 160gb
3. First bill

What is this you guys are also fake one anil chowdary from consumer complaint called me and said they will refund my money but my bank acnt should have 10, 000rs and they asked to send that money to [protected]@okaxis now they are not even refunding my 10, 000rs should I complain to police

Out of my 4 all vodafone sims, i have been facing a very serious problems regarding 2, [protected] and [protected]. Almost every day, few deductions have been continued and rs.1.50 call charges. Almost for last one month, i rarely made any outward call or sent any sms but the charges are going levied. I use other two sims regularly but not these. I contacted vodafone's customer care but they stated that i have been making national sms. But this is completely false. I made not a single national sms. I challenge that you take my mobile, containing these two sims and observe this foul play. Is there any remedy? O should i stop these sims totally?

Dear sir- I am already raised a complain.few days ago.but my problem are not resolve.and I didn't receive perfect answer. I am facing problem network related.thats why I am going to raised a complain tuiter, Facebook, intragram, and other social network.sir you are not providing any information.thats why I am going to raised a complain consumer forum also

Hello team,

Date of the incident: 7th nov 2019
Vodafone prepaid user : [protected]
Description:

Today when i landed to india (Sim home location) then suddenly my outgoing calls are disabled and when i get in touch with customer care support from their toll free numbers then i get to know that as my balance went in minus which is rs. -561.52 even though i am prepaid user (When vodafone doesn't provide basic outgoing calls/sms sevice when you don't have any balance or respective package activated, but charing for vas for which you don't have balance)

When i have asked details about this minus balance then customer care informs me that as i have travelled outside the india they have charged international roaming vas for sms for every message which was sending/receiving. When i get unnecessary notifications from vodafone about best sevices they are offering for the customers they care for, then why i haven't received a single notification saying this vas service they are charging for??? I would have disabled immediatly and might have reported to customer care about this incident.

When i asked this question to customer care they said "yes, this is something which is supposed to happen but why it didn't happened they are not sure.
Customer care was not even ready to register my complaint, it means you agree their is bug in your system and you don't accept any complaints for this issue.

I request you to please revert all these unnecessary charges which you have applied on my account and enable my outgoing calls/sms services asap.

This is very disappointing service from such a reputed company in communication area, where to claim to help customers.

Thanks.

On 31st oct, for 2 messages saying some vas is activated on my number [protected] and rs 35 and 88 deducted.
Upon asking the customer care, they say it’s due to clicking the flash messages to activate the pack. This is rediculous, and people will never know what trap is set for them. How can clicking a flash message can activate the pack without asking confirmation again? It’s clear loot and vodafone can’t do this with their long time customers. Very sorry to say i’m planning to move away from vodafone after 9 years.

I have 10 lines with vodafone and they are just giving false promises consuming time not allowing me to port my numbers whenever i try to port i get a call stating sir we will resolve your query we will get back they had installed a booster vodafone in my office 9 years bavk but till date not a single person has come to check or maintain the booster i have been just getting dates and assurances and later i get a message stating this.
Dear customer, with reference to your network complaint c004-[protected], we are sorry to inform you that your location is not covered adequately by our network at the moment. However, we have noted your concern as we strive to continuously improve our network. Thank you for your association with vodafone.
Vodafone are cheaters they just want to extort money i believe its time such foreign companies are shown the door vodafone go back. Your time in india is up you have fooled we all indians and have sucked our hard earned money and filled your cofffins its about time you improve or perish

I am facing the network issue and call drop issue from vodafone. It has been more than 2 months for which i have raised the complaint but not action has been taken by the vodafone team. Although they recommend fastest growing network of 4g but the speed is worse than the 2 g network
Vodafone is only looting people on name of 4 g and people dont get what they pay for

My net balance for the day was 1.8gb at night 12.i downloaded 200mb software update and received a message from vodafone saying you have used 50% of your daily limit. How is it possible. This is not the first time i am going through this.this is cheating. At least vodafone should give the data that they promise. I know all i receive back will be a lame reply saying i have used up the net.

I want to change my number postpaid to prepaid but the vodafone store are not doing helping me out, and their behavior to customer is like they themselves are the owner of vodafone, they asked me to get a mail from customer care regarding the same i did and when showed the mail the store guy dint even checked the mail.
Then again called to customer care i asked the store guy to talk to customer care agent but the store guy again refused to talk to them so i am not getting any solution for this, the day i bought the sim from vodafone it was lifetime free incoming now they blocked my sim them made me activate my sim into billing now charging me 400 rs per month for same thing which they are providing in prepaid 500 rs for 3 months, i am helpless, i don't know where to go and how to solve this problem.

The outgoing service of my vodafone no. [protected] was blocked yesterday due to pending verification of documents.

I have submitted all required documents with vodafone store at dhamapura bazaar patiala, on the basis of these my no. Got activated.

Moreover i am using this mobile no. Since 10 years as post paid billing. Now in converted it into prepaid billing.

So there is no need to do a fresh documentation for verification.

Yesterday i visited your store, they assured me that the problem will be solved with in 1-2 hours. But till now this is not solved.

I am using my one more no. [protected] as postpaid billing.

Please solve the problem and unblock the outgoing services of my mobile number [protected].
Thanks
Monika
Patiala
[protected]

I ported my idea number to vodafone and i came into roaming. Now when i call 59059 it says that number is incorrect. I have tried customer care multiple times but they don't provide any solution.
I am in trouble as it is my primary number that is used in banking. Please suggest any solution.

I am neither able to find any vodafone store near to my home where i can get any help.
Debapriya sen
Vodafone no [protected]
Alternate no [protected]

Today i received an sms which is as follows "hello! Funbox pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.35 has been deducted. Your current balance post service activation is rs.10. To deactivate sms stop to or call 155223 (Toll free). Click on the link to visit the site http://bit.ly/2FzEvzh.

I have not activated any service, my balance is auto deducted without my permission. Please refund my money back.
Ph no.[protected]