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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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+91 98 2009 8200
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Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 199

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V
Vodaofne
from Noida, Uttar Pradesh
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vodafone postpaid connection

Address:Gurgaon, 122001

Hi,
I was a Vodafone Postpaid Customer and using service from more than a month. On 15th of Aug my sim card showed defected hence it is not in use from that day only and same has been informed to Vodafone by email. Asked them to deactivate the services as i am not using this sim and convert this into prepaid connection, I will pay my outstanding amount.
After a telephonic conversation by one of Customer care executive, She...
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Address:560043

I recently recharged my mobile number with a 245 rs full talk-time recharge.
Few days into the recharge a couple of 'know your videos' and 'caller tune' value added services got activated without my initiation and the amount got deducted from my balance amount.
I noticed the message and de-activated the value added services which got de-activated within 30 mins.
However, the amount deducted from pre-paid balance is not...
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L
Live.ly
from Mumbai, Maharashtra
Apr 18, 2022
This thread was updated on Apr 18, 2022
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the customer care number 55666 is not functioning properly.

Address:Kamla Global Academies,Madhu Park,11th Road, Khar west, Mumbai City, Maharashtra, 400052

I want to change my corporate postpaid plan for this number when i am calling 199 getting a msg to call 55666 for corporate number. When i am trying to call that number after i hear the ivr when they tell me select option the phone is getting disconnected. Please get in touch with us and let me know the plans and procedure to change my plan.
Please provide a alternate number to get in touch....
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A
ajay kajal
from Srinagar, Jammu and Kashmir
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port message not sent

Address:Ashok vihar phase 3, Gurgaon, Haryana, 122001

Port message not sent from my vodafone number [protected]. When i contact the customer service representative they will says you wait some time after that your msg hs been sent. They will deduct my account balance when i call a toll free number when i contact the customer service representative they will says this is a tolled number so i want to port my number....
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B
Bismiya
from Changanacheri, Kerala
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network problems

Address:Malabar dental college, Malappuram, Kerala

My phone number of [protected] is having network problem for last one week. And I am trying to contact your customer care for 2 days.and there is no response at all. It really shows how irresponsible you guys are. I am not able to use mobile data and other services from yesterday night.atleast you guys should solve these problems and I really need to get ported tonl airtel network...
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I've been a Vodafone user since 2012. I am travelling on an international trip, and activated the i-roaming pack (INR2695 for 4 days) today morning, since I'll have business calls to make.
3 minutes into a call, my line cuts off due to low balance. I burnt through INR 250 rupees despite having a roaming pack which gives me 120 mins free per day. I recharged for INR1000 talktime because the call was important and I couldn't miss it....
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A
Abdul Azeez Azeem
from Chennai, Tamil Nadu
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phone sim cannot divert

Address:323 61 1 s k p street, Tirunelveli, Tamil Nadu, 627811

Sir,
I have an vodafone sim in used condition as a number [protected]
But currently i have using this number only. I have another number vodafone
[protected]. But i dont need to use that number. Because that sim was
Recently changed to vodafone operator (Tata docomo to vodafone).
Now i have some issues, regarding the [protected]. I need to
Use this sim [protected] instead of [protected]. But without...
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T
Tejas Pednekar
from Mumbai, Maharashtra
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charged extra in billing

Address:400066

I am a vodafone postpaid customer. Last month i upgrade my plan to 499 plan.
That time i received a waiver of rs. 117 which they shown in current bill as adjusted but they also added rs. 263 + tax as adjustment charges.
For same to ask i raised a complaint to vodafone support team using their chat room on 22nd of august 2019. On that complaint they replied that "issue will get resolved in 24 hrs". Which is won't happened, so...
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B
bharathkumarap
from Chennai, Tamil Nadu
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poor 4g internet network speed

Address:560085

Hi. [protected] this is my mobile phone number and my telecom provider is vodafone india. I am using daily 1.5gb internet pack. Am staying in katriguppe, bangalore and in my area the 4g vodafone internet speed is too low and fluctuating. I have complained about the slow internet speed to the customer care and the complaint is not being addressed properly and its not resolved. I called customer care and checked about it and they told that vodafone...
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A
anurag1018
from Bengaluru, Karnataka
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inappropriate balance deduction

Address:Lucknow, Uttar Pradesh, 226024

I have been recently charged rs. 50 automatically from my prepaid number without my authorization or confirmation.
Such activities have happened frequently before as well and i had chosen to ignore them quite a few times.
Please disallow such automatic transactions which deduct the balance without permission
Additionally kindly look into the matter and provide me with the appropriate compensation....
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Address:Thane, Maharashtra, 421201

Wrongly billing even after activation of International roaming pack. Billing amount Rs. 40, 278 /-. I had visited to South Africa on 6th June 2019 before starting of journey i had activated international roaming facility through my vodafone app for which i had received confirmation of activation of service (international roaming). But after reaching to Seychelles i had received network for half an hour later I switched off the phone & proceed...
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R
Rashmita Jani
from Rajkot, Gujarat
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balance deduction

Balance deduction
Vodafone is illegally deducting the phone balance of rs.
45/- for so called dnld dwap without any notice or
Without pre information from the system or company

Today my balance deducted by ₹45 on my vodafone account and while checking last deduction i got to know following thing..
Dnld_dwap_com0045_ppu_cpu05687001
Don't know why it was deducted and happened.
br...
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S
Sarita Handa
from Chandigarh, Chandigarh
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network issue

Address:IT Park, 160101

The network of vodafone is just pathetic in chandigarh manimajra it park area.
I am not able to receive or placed any call from my office it is just like hell. That in office i am not able to talk to anyone on my phone it just shows no service all the time and network bar is 0. Pls do somethink over here from network issue otherwise i havent any other option then to port it. As i am very old customer of vodafone and really dont want...
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H
HimanshuSharma047
from Lucknow, Uttar Pradesh
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vodafone prepaid negative balance

Address:208007

I am a prepaid user of vodafone and my current balance is -2.99, i dont understand in prepaid service, how a service provider provide you service with negative balance. This happens to me previously 2 times i have raised this issue with vodafone but they are not taking it seriously. Can you please help me out in solving this matter with vodafone. My number is : [[protected]]...
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Y
yattif
from Mumbai, Maharashtra
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wrongly charged customer by false information-9619751743

Address:Shop no 4 ,amrut nagar,Nabeel Complex,near maharaja corner Mumbra -400612, Thane, Maharashtra, 400612

With reference to the above subject, the above number was prepaid.My Brother stopped using that card for some time.now after some time he approached your vodafone gallery in Mumbra to activate this card.

The executive on work told him that you have to first activate this card as postpaid and after 35 days this card will convert in prepaid.He paid Rs.500 to that executive because he dont know the process.

On immediately...
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A
akshay ranpurwala
from Mumbai, Maharashtra
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wrongly recharge

Address:India, Surat, Gujarat, 395007

This is my number. [protected]
I have already recharge with 569/- 3GB perday on 2nd Aug
So yesterday bymistake I have recharge with 199/-

So please cancel 199 recharge as I have already avail 3gb per day offer 569/- which is valid till more 60 days.

I have attached screenshot for transaction number so please cancel my last recharge of RS 199 and refund the money as I have done online from ICICI...
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M
Mayurwalde
from Nashik, Maharashtra
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refund amount from vodafone

Sir my problem is below i mention
1) 28 july 19 i have subscribe amazon prime member rs 499₹ for 1yrs under scheme of youth vodafone & the same time i was having subscribe for one month amazon prime due to this 499 plan was denyed to activated for your side & it's was told money will refund with in 2 day but still i didn't received amount,
2) again i tried youth plan on 30 july 19 due to congection in network payment completed...
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A
Amitabha1234
from Mumbai, Maharashtra
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unwanted deduction of balance from mobile account

Dear sir/mam-
Recently, i recharged my mobile number [protected] with a pack of rs 30 just to resume the calling services on my phone which were barred. I got a talk time of rs 39 and a validity of 28 days. Few minutes later, i got a message on my phone stating that "sports pack has been activated and rs 35 has been deducted from your account". I distinctly remember that i did not activated any vas for my number.
Kindly resolve...
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Y
Yaswanthi Chukkapalli
from Hyderabad, Telangana
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vodafone I forever

Address:Mumbai City, Maharashtra

I ported my number from jio to vodafone due to vodafone iforever plan which provides mobile damage protection through servify.
after porting my number to vodafone my mobile iphone 7plus got damaged. so as per plan i raised my complaint to servify through vodafone iforever application.as per company instruction i couriered my device to servify and they promised me to repair the my device in authorised service centre. i send my device...
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M
Mahima0508
from Mumbai, Maharashtra
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unfair balance deduction of inr 21

Address:Bareilly, Uttar Pradesh

An amount of INR 21 was deducted from my Vodafone no. [protected] on August 22, 2019 for a value added service which was not activated by me. The customer care executive didn't resolve my problem. I would like a refund of the deducted amount and discontinuation of any VAS still active on the no. and also any further unecessary activation should be prevented....
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