Vodafone India Complaints & Reviews

Vodafone again deducted 28 rs from my vodafone balance on 16th mobile no [protected] whose message i received on 18th sept and rs 24 also on 3rd without my knowledge of any service activation. I saw the msg today on my mobile. Earlier also i had same experience from their side. I have not activated any such service from my side and now their customer care executives not ready to listen me. Do we recharge our balance for these chutiya. Plz help.

Vodafone again deducted 28 rs from my vodafone balance on 16th whose message I received on 29th Sept and rs 24 also on 3rd without my knowledge of any service activation.i saw the msg today on my mobile.earlier also I had same experience from their side.i have not activated any such service from my side and now their customer care executives not ready to listen me.do we recharge our balance for these chutiya.plz help.

Myself vodafone customer, contact no. [protected] and i had done a recharge of rs.45 via my google pay app for the above mentioned number and in return i got this msg from vodafone :

"rchrg of mrp rs 45 on 18/09/19 successful. Tlktime rcvd rs 0, gst rs 6.86, accessfee rs 38.14, new bal rs 40.72. Transid onr[protected]. Congratulations! You are now eligible for extra rewards on your recharge! Dial *999# or click bit. Ly/voda_mer within 72hours of recharge to claim reward."

Now can anyone please explain me that even after deducting gst of rs.6.86, why was additional amount of rs.38.14 was deducted under the subtitle of "access fee" and is it fair that i got just rs.0. As talktime for the recharge of rs.45 which was full talktime offer? Is this the quality of service vodafone is planning to give to its customers by looting them in this manner..?? Requesting vodafone team to please look into this matter and sort out the same, if vodafone team thinks its right for doing so then requesting the team to please justify the same if such access fee details if its mentioned in telecommunication laws and articles.. Requesting vodafone team to please share the details with public for the same

Most pathetic service I have ever seen. I lost my number [protected]. I have visited 5 times vodafone store at China Link Building Daigonally opp. Goregoan Sports Club, off, New Link Rd, Ekta Nagar, Malad West, Mumbai but they are not concerned about the activation of my SIM as it is a Delhi number. Every time they ask me to wait unnecessarily and still the SIM they gave me is not activated. I have called customer care atleast 10 times but they activated someone else SIM at my number. So today I left the SIM in the store itself and they are not concerned at all. Never using a Vodafone number ever again. My current number is [protected]

It’s not the first time i face this problem! They activate some or other pack and deduct the balance on my prepaid number and having to call the customer care to complaint and get the refund. They give some random reason that i had clicked on ad on 3rd party website etc. Which i never did. They fail to understand and the executives are rude in their stands that it is activated only by my consent.
One that i remember was english seeko pack that was recently activated.

Today it was a caller tune and 66 rs was deducted. Having called up they say the same reason. I haven’t opened my browser at all and had left the phone on charge.

I am acustoer of vdafone data card service. Data card no is [protected]
Value added service of rs. 99 has been charged in last two months bill (Bill nos are 12iwb[protected] & 12iwb[protected]).
After complaint to vodafone rs.99 has been waived against bill no.12 iwb[protected]. But amount charged for another bill no was not waived as confirmed by vodafone customer mail.
Please note that i am not using data card since more than 6 months where as i am paying bill. As i am not using data card there is no question to activate for value added service.
I have not received any call from vodafone which they have assured to call me.

Regards,
Amal kumar gorey
Mob:[protected]/[protected]

Right now many of them are struggling with vodafone network.i am trying to come out of the network frustration by porting out such a pathetic experince. 1st time i called customer care they told its downtime which was not 2nd time 2nd agent cleared there was no downtime and told 1st agent lied.3rd time i was told to check handset settings and followed by 4th time.As i am a techie i know the protocols to follow like airplane mode/switch off phone/changing handest. After 4 calls and series of days they launched my compalint without informing me they closed it. After this again a complaint was launched which i am not aware what the status would be.

Hello sir/madam
This is vijay sanga

My sim card deactivated
I m trying to reactivate
I was visiting to mini vodafone store
He was some files documents and charge 350₹...
Right now i m very troubling to store man... He wouldn't receive my calls... When i m visiting store i said to wait this processing... Now complete 2months
Store man name: nagesh
Contact number [protected]

Lot of time. He was lied to me... I m very troubling to vodafone please help me to activation
My contact number [protected]

I have migrated from postpaid to prepaid in mumbai.. Now i am not able to activate my sim by calling 59059.
The only solution customer care and nearby vodafone gallery are able to provide is that i should go back to mumbai to activate my sim.. Mumbai gallery said i could activate my sim from anywhere. I haven't faced such hassle in jio or even airtel

Ported my jio number to vodafone and i came into roaming. Now when i call 59059 it comes that number is incorrect. I have tried customer care multiple times but they don't provide any solution.
I am in trouble as it is my primary number that is used in banking. Please suggest any solution.

I am neither able to find any vodafone store near to my home where i can get any help.

Before 8 yrs was using vodafone till now the condition is same as 8 yrs back .
Mobile no :-[protected]
Address:Vinarma khand, GOMTI NAGAR, LUCKNOW pin code:226010
I am facing this issue from the past 4 yrs and i 2 more user of vodafone and idea
Idea signals are also not coming so if this problem is not resolved i will shift to some other
Service provider...
Please i would to install the tower i my area this problem countines till 2-3 km
From my house.

Sir

My vodaphone number number is [protected]. Name : priya srinivasan. I would like to get a resolution on my bill payment and connectivity issue at the earliest.

In the month of august i was traveling to us and took up an international package for 5999/-. When i landed in us the service did not work. My husband had promptly tried to contact your service centre and inform about the same. On landing up back in india i have tried to resolve the issue with regards to the charges with your customer service more than 3-4 times. The issue has been logged with them as well. They have been unable to waive my charges or assist me further in anyway in form of proactive communication. The service team has promised me immediate resolution via escalations but has not met their commitment. To my further agony my service has been disabled today. This morning i had called 199 and registered another issue nbr : [protected] - vodaphone (Pls refer).

After having visited a centre in bellandur bangalore 560103, i was given the above email address to take this up further. I would likely a higher authority to please look into this huge inconvenience caused to me. I will not be paying for the services that was not provided to me. Please resolve asap. Your poor services leaves me with no choice but to seek an alternate provider!!!

Regards

Priya srinivasan

The mobile phone connection (Vodafone network) is given by dist. Authority (Govt. Of west bengal) & maximum reimbursable amount is rs.400/- per month. Unfortunately, i used to receive the bills with absurd amount with very few exceptions till august, 2018 and after my complaint over mobile to customer care, the amount reduced to 234.80/- from the very next month. Surprisingly i have received 11 bills for 11 different months of same amount rs. 553.42/-. Is it quite realistic? As a result of that i had to pay an additional amount of rs. 3074/-.
My average bill is around rs.235/-, but i used to receive the bills worth around rs.550/- for a long time before my objection over phone. I also like to mention that the actual claim amount should be much higher than the claimed amount rs.3074/- as i only claimed the amount exceeded rs.400/- per month which i had to pay.
I sent three successive letters to the vodafone authority to work out the purpose & this is unfortunate that no action has been taken from a reputed company like vodafone.

Its been 3days now and still the SIM isnt activated. Always customer care says its activated but we are neither able to make calls neither able to receive calls on the same. We have been dealing with vodafone for past 13years but horrible service they are giving and not even resolving the issue.

I have recharged with Rs. 49 through the vodafone app but the recharge was not successful though the money was taken and the same is reflected in the bank transaction statement. I have called the customer care and was ensured to be refunded but has not been reflected in my account.

Saturdays night my old was deactivate due to port in vodafone, sunday morning I inserted new vodafone sim and try to call 59059 for tele verification but not able to call
I called several time to customer care from my another no. but they also not able to help me out.
I suffered whole day sunday to activate my vodafone sim.
Customer care said me to visit vodafone store, I visited and found mostly Vodafone stores are closed due to sunday.
Why company complete my porting process while next day is weekend.
Due this behavior of vodafone I missed my important calls.
It effected my important works/calles scheduled for weekend..

Only and only Vodafone's poor service is completely responsible for that. Will Vodafone compensate for my inconvenience?

I am charged Rs 574 for calling some 51717 number. They claim this is some spl number.why would i call such number which i dnt even know exists. The number charged is [protected]. The case complaints were done by many ppl so i am expecting good response and refund of 574+applied taxes asap.

I transferred my vodafone number from corporate to personal and i came into roaming. Now when i call 59059 it says that number is incorrect. I have tried customer care multiple times but they don't provide any solution.
I am in trouble as it is my primary number that is used in banking. Please suggest any solution.

I am neither able to find any vodafone store near to my home where i can get any help.

Respected sir, iam s. Usha. I have been using vodafone services for 2 years. At first the messages are sent properly. But now i can't send messages to anyone. Without sending messages i cannot access into my paytm account. Iam trying for nearly 6months to send message but it becomes fail. I request you to kindly resolve this problem as soon as possible.

Hi team,

Vodafone dispute number: [protected]
Email id: [protected]@gmail.com
Name: abdul latif
Contact number; [protected]

Since 4 month i am still waiting for resolution from vodafone services provider end.

Kindly refer the incidences.

I have requested vodafone staff to disconnect my postpaid number"[protected] on call, reason, i am planing to moving out of country for 2 month due to some personal work but staff insist me to continue the service and informed me to not to user the services and once you will resume back to india than call us customer care to waive of the non usage rental.

As per the update by vodafone advisor, i called may time to customer services to resolve the issues and waive of the amount but no one is taking ownership of my issue.

Vodafone supervisor informed that as per policy we not able to waive of the fix rental and accepted on call there is a mistake from vodafone advisor who given a wrong information to me, voc of supervisor on call: feedback share with the advisor for given wrong information to the you". Apology and make the payment.

I have asked question to supervisor that you are accepting the problem from your advisor side problem but still your are asking me to pay the amount. No answer from supervisor end.

I have all the call recordings and email with me.

More than 30 mails i have already sent to vodafone but no resolution yet and my number still disconnected by vodafone.

Thanks & regards,

Latif