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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 195

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O
Om Lahane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile network and accepting recharge without service provision

Address:Balewadi, Pune, Maharashtra, 411045

Vodafone india is accepting recharges for 4g network and providing only 2g network in the area of pune. After doing recharge of ₹199 for vodafone 4g network, i was not able to receive the desired network. I called their customer service, and those guys told me that 4g network is not available in my area due to various issues, after asking for the refund to the vodafone india, they disconnected my called and not receiving my call anymore....
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Sharad Adballe
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue

Address:Nehru Nagar Kurla East, Mumbai City, Maharashtra, 400024

Hello
I mr. Varadkar having a small office in kurla (Nehru nagar), we all are facing a big problem of voice network, we all staff are using the vodafone network. We are approximately 20+ staff of vodafone family.
We do not get a single stroke of network.
Kindly help us regarding the network issue.

Our office address is building no 66, shram safalya bldg, behind abhyudaya bank, nehru nagar kurla east....
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Quazi Aabid
from Pune, Maharashtra
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complaint about the network and data both.

Address:Magarpatta SEZ, 411028

Hi,
I am currently working in Magarpatta SEZ office and the vodafone network of this location is so bad.
I called customer care multiple times but everyone's reply are same. They told us our network team will call you but till time I am not received any call from Vodafone network team.
What's the exact problem? I don't know but the response of Vodafone team is too bad. they have not understand the customer current situation...
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Vijay03pawar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming / outgoing / sms barred

Address:Dharwad, Karnataka

Phone/mobile number: [protected]/[protected]

Dear sir my out going / incoming / messages have been barred, i am not able to do anything with my number ([protected]), when i visited vodafone store they checked everything & said it's the problem with the handset & when i called mobile company they said the problem with the service provider (Vodafone). This is my only number & linked with all the banks & apps. Even incoming sms...
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Vijay03pawar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call barring / sim block

Address:Dharwad, Karnataka

Dear sir my out going / incoming / messages have been barred, I am not able to do anything with my number ([protected]), when I visited Vodafone store they checked everything & said it's the problem with the handset & when I called mobile company they said the problem with the service provider (Vodafone). This is my only number & linked with all the banks & apps. Please help me sir in resolving this issue.

Looking forward for...
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T
tnadwi1
from Tiruvalla, Kerala
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balance deduction without my permission

Address:Mevaram, 691020

My vodafone account number was having total main balance of 168 inr. Today seems 99 rupees has been deducted neither with my permission nor my awareness which is absolutely cheating the network company their subscribers. And i don’t know why these type of nonsense of the vodafone company. It is strongly instructed to refund to my account at once. My account number [protected]...
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P
Priyanjana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no internet connection and very poor service

Address:Cept Girls Hostel, Ahmedabad, Gujarat, 380009

The broadband connection is not working for the past few days. Have been calling customer care for the past 2 days. Every time they are assuring that the technician will come but no one is coming yet. They start disturbing 6 days before the plan expires to recharge again but can't provide proper service when needed....
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A
akm11374
from Mumbai, Maharashtra
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overbilling/overcharging, unresponsiveness, potential fraud

I had traveled to uzbekistan in june 2019 from the 21 to the 28. I used my vodafone number -[protected] sparingly and mainly by connecting to free wi fi services. The only service message i received on sms or other channels during my travels was that i was out of vodafone coverage and normal rates would apply. There was no service message as to what these rates would be and for what services.

I was shocked when 4 days into my...
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P
Prafull165
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

english seekho weekly pack

Address:Prafull kumar. Deona tilrath, begusarai bihar, Begusarai, Bihar, 851122

Sir mere pass smartphone nhi hei.. But mere mobile se 21 rupya vodophone walo ne kat liya... Aaj 12 sep ke date mei.. Aur wo log bol rahe hei ki 8sep ko hi balance kata tha.. Jo ki jhut hei.. Mei daily blance check krta hu.. Aur to aur ye 5 last call history mei v nhi hei.. Sir mei kia kru.. Voda wale paresan kar rahe hei. Balance kat kat ke... Company ko cll krta hu tto wo log kuch v bahana laga ke call disconect kr dete hei... Sir aap log...
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S
Sga19
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billed unreasonably, customer service not helping, and stolen personal data and making calls to my friends and family from different personal numbers

I had asked vodafone to provide me cheapest international roaming plan in the month of may 2019. They provided rs. 149 plan and when i came abroad, they charged me rs. 2500 for 9 mb data usage whereas i had already asked them that my number should only receive sms. This happened 4 months ago and i had emailed them to sort out the bill which they did not do. They kept on charging bill on my mobile number and today after 5 months that i am...
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poornima.2607
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to port out of vodafone

I have earlier also given a complaint about the issue of not able to port my vodafone number. Whenever i try to send a port message to 1900 from my vodafone number, the message fails saying "failed to send this message". The vodafone has blocked from sending any port message. Kindly look into my concern and help to resolve the issue. I have raised this issue on 6th sep 2019 as well. But still i have got no response or solution for this issue....
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Prabhat Nayek
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am not able to check outgoing call

Address:713427

I am not able to check out going call details in your portal vodafone my account web page. When i am trying to open this site, page automatically directed to another site like, discover. Vodaphone.in and after logging into my account there nothing as out going call list which i had always checked by your previous portal vodafone my account web page. So please suggest what should i do....
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V
VipashaL
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not activating sim card since 7 days

Address:Mumbai City, Maharashtra

I lost my Vodafone SIM card [protected] on 04 September 2019 and had it blocked the same day. I then visited the store personally and submitted the required documents to obtain a new SIM. It is now 11 September 2019 and the new SIM is still not active.

I visited the store again today (11 Sept) and resubmitted the documents. I was told it would start working by 17:00 today and it is now 22:30 and it does not work.
br...
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A
AbhijitMondal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone prepaid number

My name is abhijit mondal and i am writing this email regarding my vodafone connection [protected].
Since last few days, i am receiving a popup message and stating i have used 0.00 mb data and rupees 5.50 is being deducted from my account.
I had spoked to one of your representatives, but it seems they don't know why the money has been deducted. Please note mobile data pack setting is turned off on my mobile device. Though...
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Darshan80
from Gadhinglaj, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone not converting postpaid to prepaid services

Address:Kolhapur, Maharashtra, 416003

I visited vodafone laxmipuri store kolhapur on 17th july 2019. They said i need to send message to 199. After sending the message i will receive a call.

I have sent 4 times message to 199. Two times they have called me and tried to retain me in postpaid only. They are not interested to convert to prepaid. I have called 198 3-4 times. There also no response.

I messaged corporatecare. [protected]@ vodafone.in. They also...
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bharath reddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to port from vodafone to other network

Address:Hyderabad, Telangana, 500045

I am a vodafone postpaid subscriber. Due to poor network reception, mobile data i preferred to change network. Firstly i changed from postpaid to prepaid in june 2nd week. By mistake i went for porting in aug 1st week. It was cancelled saying duration was below 90 days. Now 90 days is complete. But i am unable to port. It says sms failed to send. Pls do needful...
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M
Mahesh_Chougule
from Pune, Maharashtra
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international roaming charges

Address:Mahesh Paradise Society,A3-1,Nagras Road, Aundh, Pune, Maharashtra, 411007

There is major issue with my billing this cycle with vodafone. I was in vietnam with iroam free pack.

But i have been charged with 2556 rupees for 127 mb data.
I am putting the screenshot of sms sent to me but i have been charged with 5.5 rupees/per 10 kbps.

Also, i did use any data nor calls on 26th and 27th aug but i have been charged with rental.

After asking for proof of data usage and...
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দেবপ্রতিম চক্রবর্তী
from Pandua, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehave with an old customer

Address:SAIL HOUSE, 7 th Floor, IISCO Steel PLant,, 50, Chowringhee Road,, Kolkata, West Bengal, 700071

Today one phone call is received from a number [protected] on which i followed that the number has come from vodafone bill section. One lady has talk to me adversely regarding non - payment of bill against number [protected] which i have purchased as a family pack along with other two post paid numbers. Since 2001 i am a serious customer and having no record for non payment. Due to lacuna from vodafone shop at asansol i have to pay excess money...
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A
ananthvaishi1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

high bill amount for international roaming

Address:6310,RAJPARIS CRYSTAL SPRING2,MEDAVAKAM TO MAMBA, Kanchipuram, Tamil Nadu, 600126

I had activated international roaming pack rs.149 for the country uk on july 27th. Next day, i traveled to uk and got a lyca mobile sim card. Thereafter, i didn't use my vodafone number for any incoming/ outgoing or internet purpose. As, i had lyca sim, there was no need o[censored]sing my vodafone anymore.
I received my bill last month and was really shocked to see my bill amount. It was around rs.3900 for the thing which i didn't use. Below...
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S
Shriya Chandra Patil
from Nashik, Maharashtra
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bad customer service

1.I opted for English landed up to Hindi speaking agent.
2.I wanted to switch from post paid to prepaid and needed a request id from the supervisor in order to proceed.I spoke to the first agent for good five minutes who was trying to convince me to stay with Vodafone postpaid service.After declining the offer 5 times, he sent me to his supervisor.
3.the supervisor had no knowledge of why the call was transferred to her.by this...
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