Vodafone India Complaints & Reviews

On 18/08/2019i have requested my plan to postpaid to prepaid in mira-bhayander vodafone store. I had paid my bill before my cycle i. E.549/-rs. They given me new sim card and also taken one month talk time charges of 249/- rs. Now today call came from vodafone store and saying that your pospaid to prepaid plan has been cancelled. Now they saying that you have pay more 645/- rs. Normarly my paln was 399/- per month plus gst comes around 470/-....

I would like to inform you that i am being harasshed & tortured by vodafone india and they are adding vague as well as fraud bills every month. I already get carry forward data which is pending of last month data, inspite of that they add additional internet charges each month alond with irrespective vas which i never used. They neither able to explain it nor they are correcting it. It has been 2 running months since i am facing this isse....

My friend no is : [protected]
His relative recharged his no ([protected]) from hosur through online icici bank
The recharge was not yet done. I want to know why it is not done?
How much it will take to complte the recharge?

If its not done how i can refund the amount?
Can you please help as soon as possible to sort out this issue

Thank you in advance....

Balance deducting every few days on 4 of my vodafone numbers. When reached out to customer care they state that I am subscribing to some VAS, But I am not. This is happening since months to me and my family.
We have 8 vodafone numbers in our family. With such a service, only option left is to port all of them to different provider, already ported one number to different provider because of the same sisue...

Dear sir,
My voda postpad no is [protected] i am using this post pad service for so many year my bill ammount should be 470+ but i am getting 760 + but still i am using this ridiculious service now i just want to inform you that continiously i am facing access bill ammount for so many month so if yop can make it correct my bill ammount of july month than ok if you cant that i am going to change this service provider along with my...

Dear Sir
Kindly do the needful as i am already recharge 999/- plan for life time free incoming in starting but now its incoming call has been stopped.
May i Know Why?
Sir/Mam, i am near about 15 year old customer of your company so requesting you kindly do the needful..
My No is [protected]
and alternate no is [protected]...

Porting my no. To other network but sms not sending to 1900. Vodafone service center not providing right. Solution. Before i'm in postpaid plain. Bill is coming to much. Then i came in prepaid. We're my deposied amount i loss it. I submitted my request early, but vodafone service center as taken 14 day to convert into prepaid. I m not satisfied his service....

I am not getting internet connection since aug 9. I have complained the same on 10-aug-2019 complaint number[protected] via you broadband app. I have called customer care 4 times post this to remind and every time i get same response that backend team will call. I have lost my patience last saturday and sent a mail to both vodafone and you broadband of taking issue to consumer forum, social media and court and then they assign an engineer...

Hi,
I am not able to call since 25 june 2019 from my vodafone postpaid number. After multiple complain (30+ time) still issue is not resolved but still they are generating bill every month. And each time to solve complain they need 7 day and after 7 days they close complain without solving that and again they need 7 days.. This is going on from last 2 month.
So my request is to either solve my issue or refund back my 2 month...

I am using vodafone since a very long time but now it's giving a lot of trouble from the past three days i am not able to use my internet data as its giving a sign of e. My works & chats are pending i can't even contact anyone pleased try to fix this problem because it's causing a major trouble very disappointed by vodafone services. Before this also it's causes a lot of problems in network at many places and now me sitting in my home isn't...

I want to get my number port.. My number is [protected]... First of all i normally typed port [protected] and sent the msg to 1900 but the reply from there was that it is a retailer sim instead of getting the six digit code for the formal further doings of porting process.. Soon after i contacted the customer care executive of vodafone and they informed me the same and asked to try to register and talk at 18345... But all my efforts went in...

I had done the recharge for my mobile for rs. 459 by cash payment on 25 jul 2019 and got this message
"successful recharge as tt received rs, 0, gst rs. 70.02, access fee rs. 388.98. New bal. Rs. 0. Transaction id xxxxx.. I even got a message for validity till 16 oct 2019

Now on 15 aug 2019 i get i message that my offer has expired... Kindly look into this matter as soon as possible.
Why was additional amount...

Description: unusual call balance deduction from vodafone sim, without using internet service from the sim, when asked customer care about the reason, they say that the balance was deduction due clicking of advertisement from the internet at 3 pm today but no internet was used from mobile phone by sim or wifi. This has happened before as well.

Date of incident: 18th august, 2019
Vodafone number: [protected]
Resolution:...

On july 30th i sent an email to vodafone cs team requesting to change plan from corporate to individual and to activate rate together plan of 598 (For two numbers). However, they activated and 399 plan each number and no further information on the same.

After 10 days i called to customer support team for asking the status. They responded, that the corporate plan is deactivated and need to pay 399 on each number. I sent so...

I have traveled to uae on international roaming pack of rs 149.in the 10 days since my arrival, i have received exactly one call. However, my vodafone bill has reached an alarming 9226 rs! The reason cited is data usage.

First, absolutely no internet has been used on the phone.

Second, we got an sms from vodafone care on the date of travel saying that mobile data services on this number have been kept off. Further,...

Dear sir/madam, i am writing this email on behalf of my wife (Vodafone account no.[protected], who needs your help to reverse the unwanted charges being levied by vodafone in the month of june & july. She moved to china in june but still wanted to keep the india no# active, as the same is mapped to a lot of indian apps/websites for local transactions. The day she left india, mobile data on the india no# was proactively turned off via phone...

The Customer care of Vodafone informed that we have failed the number 51717 for 45 minutes on 31-07-19, where the phone was not at all uses on the particular day, since the kept switch off for Tirupati Balaji Darshan. More or than the phone in an keyboard phone and not even smartphone and using by an old lady of 73 year....

I'm complain network issue time face below response:
(1) complain starts february but still not reply.
(2) three times call different days on number 198 but response is customer care executives is reply technical issue we are not take your complain now call you later.
(3) 16 august vodafone executive not responding any questions. But i am clearly hear to other peoples voice of call centre, second time support person...

I have ported to jio network in 2018, i have cleared all the due payments. Now vodafone started demanding me to again pay the outstanding or else they will file a case against me for not making the outstanding payment. To avoid this confusion i have made a payment and called their customer care they said there is not any outstanding such. Infact they send me an cheque for the excess amount payment but the cheque was out dated so i didn't...

Hi,
Recently i recharged my number with 399 which says free calls and data. But on calling amount of rs. 30 got deducted from main balance. I need you to refund. It's cheating when you say unlimited calls and 1.5 gb data for 84 days and then deduct from main balance. Call centre doesn't respond to calls. It keeps ringing. The amount was deducted when i made a long call. For short calls no amount gets deducted....