Vodafone India Complaints & Reviews

Hi team,

I am a resident of a block, ashok vihar, phase - 1, delhi. The tower in my locality was decommissioned on 1 st july 2019. I have been writing so many mails and filing complaints about it to vodafone from last 2 months but i haven't heard from you. I am facing a lot of network trouble and challenge in making or attending any calls or getting/sending messages.

Request you to kindly take this up on priority and do the needful asap.

Regards
Ritika mehta

I ported my bsnl number to vodafone and i came into roaming. Now when i call 59059 it aaya that number is incorrect. I have tried customer care multiple times but they don't provide any solution.
I am in trouble as it is my primary number that is used in banking. Please suggest any solution.

I am neither able to find any vodafone store near to my home where i can get any help.

On 5 of september i have got my first deduction so i called up custome care and refunded thn next day again deduction happend so i called again and ask for refund and said tht stop all auto deductions services, so thy deactivated services which is accidentally done. And said it will b refunded in 24 hours, but still i didnt get tht amount, i called custom care on next day but thy r saying tht we r unable to refund cos system isn't allowed to do after 24 hours. But i alredy called before,
Within 24 hours

I made a recharge to a voda number [protected] it was my previous no that is not in use.. I recharged via paytm no [protected].. Reference i'd [protected] for a amount of 399. Wanted a refund on the same looking forward for s quick response from the company.. As number is not in use.. So kindly take the request for refund.. Hope u will help me out asap

Dear sir
Meri shop karnal me jo ki
The batra manan enterprises
Ke nam se h
Mera distributor mr sunny ji [protected] h or yaha ke officer mr varun ji [protected] h
July month me scheme di gae thi
148 frc par claim - 100 rs
248 frc par claim - 200 rs
495 frc par claim - 300 rs
Jo ki 3 mnp par tha
Maine is month me 3 mnp 148+495+495 ki thi
Jiska claim 700 rs banta h
Mera ye claim nahi aaya h
Na to distributor claim provide karva rahe h or na hi varun ji phone utha rahe h
Pls help me
Dhiraj batra
[protected]
Flexi no [protected]

Hi team

Actually recently i bought a postpaid sim [protected] which is already been verified by the vodafone executive but 2 days back i got a message that my verification is not completed. I called the customer support number 199 they told me they will send executive in next 48hrs but today i am not able to call anyone because they stopped my outgoing services and when i call the support once again they are saying the same thing... Like your verification will take 48hr.

First thing i am not a prepaid customer and paying huge money as compare to your other prepaid plans but not satisfied with this kind of services

Please solve my issue as soon as possible otherwise i will take legal action againt you and such verification process should be completed before the activation.

Regards
Jeewan

Mob no. [protected]
I have made 2 recharges of validity today for 20 and 24 rupees.
But i get validity extended only for one.

Customer care executive telling that only one validity is valid. I wan totally unknown to the condition before l,
So i requested a reverse as the amount deducted from my main account but they refused.

This is a clear case of cheating.

Last 2 mnths set my vodafone hellotune services. They deducted the money frm my balence bt the hellotune never worked. Normal ring ho rahi hai...

5 times maine complain kiya magar kuch change nehi hua... They said thik ho jayega ya fir senior executive k pass call forwrd kar rahi hu magar no. Response.

Vodafone cheated with me. I want my money back.

Hi

From past one month, i am trying to port my number but vodafone has blocked messages to 1900. I have recorded there calls also. They are harassing and saying that you cannot as you need permission from us which is very stupid. There network is stupid. Sometimes i am stuck and the phone does not work.
I want to lodge a complain aginst them.

I have to change to a better network for my own security. It is difficult to stay connected

I was requested for add on data pack 2gb 3g pack on 3rd sept2019
Hi, we have processed your request for activation of offer vmc_vl 149_3gb_2g - rc 149 y effective from 3-sep-2019 10:28:38 pm on your vodafone number [protected]. Happy to help!

But service was not working later i called complained service not working later i received one message
Hello. We've stopped 3g provisioning offer (Payg) service for you...

Respected sir/madam,
I have paid rs1475.68 on the month of august2019 and my monthly package is of rs299 because i have dowloaded a music app which vas been downloaded bymistakely from my phone yet i have paid all the charges and closed the oustanding payments of rs1475. Therefore again this month vodafone has been charged me of rs 1561. Which has been wrongly placed in my name and when m generating complain they are again saying i have downloaded app which i hav been not. So do not gve any wrong coments to any wrong peopele i will only pay amy package amount. Therefore request you to cancel the huge amount which have been generated wrongly on my name.

Thankyou,

Tanya aakash panchal

I went on 17 aug, 2019 on vodafone gallery thane for post paid to prepaid. I paid 165 rs extra and new prepaid card rs.254 but not done my no post paid to prepaid, for 17 aug i went to gallary 4 time but till date not convert my no. I give online complaint but not solve it recently i went to gallary on 3 rd sep i paid again rs.85 they told me the no will be convert within 48 hrs. But till date my is not converted.. My no. Is [protected]

Hi,

I got my mobile damaged while attending a call in office on 29th april 2019. Since the mobile is covered under insurance provided by red shield through “new india assurance company”, i raised a claim under claim no. [protected] on 29th april 2019. Due to some personal reasons i was out of town and not assessable to documents required for claim, my 1st claim was not processed.

After speaking to customer care, i was instructed to raise new claim (Claim no. [protected]) which is done on[protected]. After raising the claim, all the documents required for claim is submitted with the clarification to [protected]@dsspro.in.

Now the second claim is rejected by “new india assurance company” due to non-submission of repairs bill of 1st claim. I hereby want to clarify that there is no repairs done in 1st claim, 2nd claim is done to reimburse 1st claim only.

Hope you may reopen my 1st claim or process the 2nd claim.

Regards
Shubham agnihotri
Contact - [protected]

I want to port my vodafone number. So i tried to to send port message from my vodafone number to 1900. But always getting an error message "failed to send message".
I have been trying to send this port message since almost a month now. Still the same issue.
I got to know that the vodafone company is blocking the customers from sending the port message so that the customers stay with the vodafone.
But i need to port out of vodafone.

Dear team,

I am writing you this complain behalf of your land user mrs. Laxmi devi, there your vodafone tower is situated and also i am also attaching with full address for your better understanding.

Mrs. Lakshmi devi
W/o - banshidhar choudhary
R/o at+ post - babhani bhelwa
Via - supaul, ps - gamhariya
District - madhepura
Bihar-852131
Cell - [protected]

So, our concern is related to august -19 rent which is we didn't received yet.

Kindly take a look once and update asap.

Also i had tried to call/mail you on below mentioned contact number but noone picked-up.

Cell - ‭+[protected]‬
Cell - ‭+[protected]‬
Businesssupport.[protected]@vodafone.com,
Communication.[protected]@vodafone.com.

I have taken international roaming services in the starting in end of april for 14 days and same was closed in may 1 week. The company has taken rs.3000 security deposit which is to be returned post surrendering vodafone international services. But this never happened. I am following up for my money since then but they are not returning it and keep on adjusting against my upcoming bills. I demand my refund of deposit along with interest on amount for the period the money is not refunded to me. Further, i want compensation for the inconvenience caused to me. The company is just cheating and sitting on client's deposit. Money is nvere returned.

I opted a family plan of ₹749 from vodafone. This includes a data of 120 gb for 3 nos.
Internet is not working on my associate nos. For which i lodged a complaint to vodafone for this on 28aug19, is still not resolved. Chasing them daily on this but they are prolonging.

Moreover, sending false messages that it is worked upon.

Kindly help me.
🙏

I ported my vodafone postpaid number to prepaid & the executive told me that it will get activated within 3 days and i came into roaming. Now when i call 59059 it says that number is temporarily withdrawn & to contact customer care. I have tried customer care multiple times but they don't provide any solution. Also arranged my friend to visit borivali west, mumbai vodafone store but no proper guidance provided.
I am in trouble as it is my primary number that is used in banking. Please suggest any solution.

I am neither able to find any vodafone store near to my home where i can get any help.

I had 4 family nos of vodafone
( [protected]/[protected]/[protected]/[protected])
On 04th-july-19 i want to recharge my mothers vodafone no [protected] of 399 for 84 days but wrongly recharged my no [protected],
My nos validity was not expired and i was recharged it on 13th july and must be time more than 30 days to finish its validity, i call customer care but they refuse to help they said once it is done we can't do anything.
Please retrieve this transaction or extend my validity
Thank you
Chetan [protected]

Vodaphone has now started playing games in india. I am from delhi and now they are charging money for 4g network and giving 2g speed so that the net pack does not get finished and gets transferred to their account. I recharge every three months with 399 plan and now i see vodaphone speed gone down to 2g. Once in a month say for 5 days they give good speed and after that they reduce the speed. They have thousand excuses of giving low speed internet in the name giving 4g speed of internet giving 2g. All have started playing dirty games. When these people couldn't compete with reliance jio now they have started playing this dirty game. I live in delhi and all the time i see net speed equivalent to 2g and the page is loading and loading. Earlier also when i used to recharge and see the net balance vanished i also started playing the dirty game and used to recharge with 10 rupees and finish it as soon as possible. It seems i have to start this game again. I will now again recharge only 10 rupees and finish it. This is very dirty game. It will not last long and will bring loss to the company in billions. People have started feeling the pain. They stop the internet speed when it is highly required. Earlier just 6 months back everything was working fine. Just recently they have started this dirty game of eating the internet balance. The balance will not get finished and will get into their account and they will get profit. After all where does the balance goes? Certainly unused balance goes in their pocket only and is not carried forward for next day. It is already 100 percent profit game as hardly people use internet daily 1-2 gb. Very few people like me has requirement. And when they find the person doing this they reduce the speed bringing to 2g. And look samsung has taken a mobile phone worth 1 lac rupees with 5g hardware. India is living in homo sapiens age and thinking of buying 5g mobile worth which will become obsolete in 2 years. I had heard in childhood indians are brainless #. And see these people running to buy 5g mobile worth a lac of rupees which will become obsolete in 2 years with no proper after sales service, no proper samsung repair centre as i live in delhi. They don't have proper good outlets to serve the nation with free servicing. They must have showroom all over the metros. And see the govt of india involved in bogus useless activities not concentrating on the main main problems. Huge amount of money these foreign companies are making in billions and trillions of dollars and in the name of giving good service they have small shops here and there to show off. Everyone is playing dirty games. And this lac of rupees mobile with 5g hardware what will be the use when these companies have learned india can do nothing. And they are the boss and giving 2g internet speed in the name of 4g. Charging money for 4g internet and giving 2g speed by vodaphone is highly objectionable. I doubt my complaint will be read and taken seriously. Just wrote this complaint.