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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 198

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Address:500032

My number is - [protected] and i raised a request with vodafone to activate my international roaming plan on 19 may 2019, i talked to vodafone customer care. They said it will be activated in 24 hrs, i reached the usa and the phone is not active. I contacted again through 18 twitter messages, numerous mail, and hours and hours spent with customer care, every time they kept telling me that it will be activated, turn on your phone and turn it...
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Sourabh Khan
from Mumbai, Maharashtra
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sim ported. not activated. 15 days

This problem seems to be a common one that consumers have posted over the years!
I ported my karnataka circle prepaid airtel sim to vodafone. Then i keep getting sms that i need to call 59059 to activate it but the call goes invalid! I got this done in a bangalore vodafone store and now i'm in mumbai. Customer care and mumbai store personnel are asking me to go and check with the store where i did the port! They won't check the issue...
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samarth mittal
from Meerut, Uttar Pradesh
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sheer negligence of vodafone

Address:Meerut, Uttar Pradesh, 250002

I'm a Vodafone customer having no.- +91 [protected] was travelling to Dubai and Oman so got a IR Pack activated of Rs.2695/- with 4 days validity on[protected]. My no. was working fine in Dubai and then I had a flight to Oman on night of 1st Sept'19. On reaching Oman my phone shows no signal. And being in a Foreign country at night its very difficult without phone so I called the customer care no. that time only at 12:54 AM IST and asked for...
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MARGESH GOGRI
from Mumbai, Maharashtra
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regarding recharges done

I am vodafone demo holder and my demo app has been misused
as my app is being used by someone else in other area and various recharges have been done from it. I was unaware of this since today

i received message of recharge done from my mobile app.
So after enquiring a lot i was shocked to know that recharge is done from my app amount cut from my balance but i didnt do the recharge.

So please help...
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Address:Noida Sector 41, Gautam Buddh Nagar, Uttar Pradesh

This is 5th time i am reaching to you people for unavailability of network (Voice, data) at b 107 sector 41 noida. I have prepaid and post paid both connections but i am not getting network to either of them

Previously i called a month back at customer care for the same and told me that the issue will be resolved soon. But i am facing the issue from last 3 months. And today i called at customer care and ask them to transfer...
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hemant9995
from Mumbai, Maharashtra
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unnecessary charges

Address:Aurangabad, Maharashtra, 431001

Vodafone charge me 24 rupees for downloading i never download any games, when i check it details the downloading is on same time in different date how is it possible same time on different date. I raise complaint bt they said they will not revise charges. I request you to please help me...
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Manish Dev Kashyap
from Mumbai, Maharashtra
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poor network and unable to use service due to poor network

Address:Erika 608 Garden City Samarvarni Silvassa, Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

I have been customer of vodafone postpaid service since last 6.5 years. I repeatedly complained about poor network problem in my residential area.

Vodafone customer care always notes my complaints and forward to network team. However still there is no action taken to resolve this issue.

As per your complaints procedure all the complaints are automatically closed after 7 days after complaints received. Such type...
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Sankalp Gulati
from Sonipat, Haryana
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cannot activate sim in roaming

Hi. So basically i bought a prepaid sim in delhi but live in haryana. After reaching haryana, i can't call 59095. It keeps saying that "aapke number pe ye suvidha uplabd nahi hai". Like what non sense is this? I get it that since it is a delhi number it needs to be activated in delhi circle but the vodafone store where i bought this sim from did not tell me of any such thing. He obviously very well knew i was from haryana. And now i'm stuck...
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soumitabera
from Mumbai, Maharashtra
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worst customer care & do not solved my problem in almost 1 month

I my vodafone sim has been gone through no network coverage since 8th aug 19. It always shows 'emergency calls only'. I inform customer care and visited shop several times but no result. I already recharged their 84 days unlimited pack, but i can't use them. I am in very much difficulty with this situation. They couldn't take me seriously.
Please help. My no is 727*575. My email is '[protected]@gmail.com'.
Please help....
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Address:Mumbai City, Maharashtra, 400063

I registered a complaint with vodafone mumbai on 19/08/2019 over phone (Details of complaint attached below). After complete inaction, i emailed them on 21/08/2019. Since then, nothing has been done regarding my constant emails and requests for updates, yelling multiple times over the phone because the vodafone team insisted on calling me 10-20 times everyday during working hours. I have received no updates from the vodafone gallery at goregaon...
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Seema Savant
from Noida, Uttar Pradesh
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excess bill amount

Address:400081

Greetings
The complaint is about excess bill printed for [protected].
I am have been requesting to share the accurate details of data usage in the bill april'19 for which you have printed bill [protected] for 17707/- and if you check past history of my bill i am using this number for many years and been paying bill before due date without outstanding or any delays.

But i m unhappy the way you have disconnected...
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Binnybon
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sim card registration failed

Dear sir,
I have been a pretty old vodafone customer. Currently i am having issues with my sim card. It's constantly showing "sim card registration failed". I tried to swap with other mobile, clean the sim, clean the slot etc but to no avail. I will appreciate if you can do something about it at your earliest. Your positive response will be much appreciated.

Regards,

Bn

Note: currently...
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Pream Aryan
from Noida, Uttar Pradesh
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vodafone/idea india's biggest fraud telecom company

Address:Guwahati, Assam, Kamrup Metropolitan, Assam, 974331

Listen to all
Please donot never postpaid of idea/vodaphone celluler. There is mr surendra soni a totally robber person (Surender. [protected]@vodafoneidea.com). If your plan have any packegae they will charge you 4 time multiple with additional charge. So idea company lost and get merge to vodaphone and vodaphone doing same work with customerm. Please do not take any postpaid service from vodaphone/idea....
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naval.kishor565
from Hyderabad, Telangana
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harassment over calls and emails for payment while there is refund for me

My name is naval kishor, user of one mobile no [protected] which i got ported from vodafone to airtel. At the time of port, i paid my vodafone bills twice, and after port i got the confirmation from vodafone customer care that i will receive the refund in the form of cheque. But on the other hand, i have been receiving many calls and emails for payment of rs. 561.00. I explained on calls and shared the proofs of payment and explained that...
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Santhosh777
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activated barring service to my number for non payment of another number!

Address:Vellore, Tamil Nadu

Dear sir/madam,
All the time iam facing the same issue in vodafone network, barring service activating in my present number which i’m using from 4+ years (Titanium customer) if i didn’t pay that alternate number bill. Why you people are barring my current number for not paying another number? All the outstanding amount i cleared in my present number, but i can’t able to call or use net connection, i called to customer care to...
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from Noida, Uttar Pradesh
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zero signal

Address:Peninsula Corporate Park Hutch House, A and B Ganpatrao Kadam Marg, Lower Parel, Mumbai, Mumbai City, Maharashtra, 400013
Website:www.vodafone.in

I am vodafone prepaid mobile user no [protected]. Since from last 15 days there is no signal in my mobile. I visited vodafone customer care center rajinder nagar industrial area 4 times and submitted all my connected documents. They promised me for signals and provide me new sim every time. But still there is no signal in my mobile. I tried vodafone customercare many times but they also did not solve my problem. I asked them for their service...
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Tamil89
from Mumbai, Maharashtra
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can't able to port

Address:Namakkal, Tamil Nadu

As my money was looted from my mobile account in the name of some random game (Claimed that i internally activate it by customer care) which i can't able to find in my mobile. The customer care executive told me that it my fault to use smart phone, if i use smart phone same thing will be happens. They told me that when it get activated i will get a msg for deduction and validity and details, but when i asked that i didn't get one she replied...
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Address:Mumbai City, Maharashtra, 110092

I am a vodafone customer having my mobile no. [protected]. I am facing a wrong amount of deduction by the company from my main balance while i am on international roaming on 08.08.2019 of rs. 200, on 11.08.2019 of rs. 100 and on 18.08.2019 of rs. 500. After when i am registering my complaints on the company portal they said they deducted the balance because i received a call in international roaming but on all the said date i didn't get...
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Himanshi kalra
from Mumbai, Maharashtra
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network issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

It's not even a month i have bought the number and facing so many problems. No network coverage anywhere wherever i go. No internet no calls nothing. I have complaint multiple times for this but no action has been taken so far. Kindly resolve the issue now it's really frustrating now. I am facing this issue everywhere and everytime. Nobody is responding regarding this complaint. Even i was given wrong information before buying a sim card....
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Sharva Save
from Pune, Maharashtra
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access fee

Address:At and post Tarapur Holi naka, Thane, Maharashtra

I recharged of rs 199 and my accessfee cut is 168.64 and get is 30 rs then my balance is 1.50 why access fee is cut?
Vodafone your service is very slow compair to jio hence i canvert my vodafone sim int jio
At least jio not cut the access fee then why you cut it i post my complete beacause i recharged of rs 199 for by bussness work when i call you said balance is far low please reachage again...
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