Vodafone India Complaints & Reviews

Respected sir/madam,
I have paid rs1475.68 on the month of august2019 and my monthly package is of rs299 because i have dowloaded a music app which vas been downloaded bymistakely from my phone yet i have paid all the charges and closed the oustanding payments of rs1475. Therefore again this month vodafone has been charged me of rs 1561. Which has been wrongly placed in my name and when m generating complain they are again saying...

I went on 17 aug, 2019 on vodafone gallery thane for post paid to prepaid. I paid 165 rs extra and new prepaid card rs.254 but not done my no post paid to prepaid, for 17 aug i went to gallary 4 time but till date not convert my no. I give online complaint but not solve it recently i went to gallary on 3 rd sep i paid again rs.85 they told me the no will be convert within 48 hrs. But till date my is not converted.. My no. Is [protected]...

Hi,

I got my mobile damaged while attending a call in office on 29th april 2019. Since the mobile is covered under insurance provided by red shield through “new india assurance company”, i raised a claim under claim no. [protected] on 29th april 2019. Due to some personal reasons i was out of town and not assessable to documents required for claim, my 1st claim was not processed.

After speaking to customer...

I want to port my vodafone number. So i tried to to send port message from my vodafone number to 1900. But always getting an error message "failed to send message".
I have been trying to send this port message since almost a month now. Still the same issue.
I got to know that the vodafone company is blocking the customers from sending the port message so that the customers stay with the vodafone.
But i need to port out...

Dear team,

I am writing you this complain behalf of your land user mrs. Laxmi devi, there your vodafone tower is situated and also i am also attaching with full address for your better understanding.

Mrs. Lakshmi devi
W/o - banshidhar choudhary
R/o at+ post - babhani bhelwa
Via - supaul, ps - gamhariya
District - madhepura
Bihar-852131
Cell - [protected]
br...

I have taken international roaming services in the starting in end of april for 14 days and same was closed in may 1 week. The company has taken rs.3000 security deposit which is to be returned post surrendering vodafone international services. But this never happened. I am following up for my money since then but they are not returning it and keep on adjusting against my upcoming bills. I demand my refund of deposit along with interest on...

I opted a family plan of ₹749 from vodafone. This includes a data of 120 gb for 3 nos.
Internet is not working on my associate nos. For which i lodged a complaint to vodafone for this on 28aug19, is still not resolved. Chasing them daily on this but they are prolonging.

Moreover, sending false messages that it is worked upon.

Kindly help me.
🙏...

I ported my vodafone postpaid number to prepaid & the executive told me that it will get activated within 3 days and i came into roaming. Now when i call 59059 it says that number is temporarily withdrawn & to contact customer care. I have tried customer care multiple times but they don't provide any solution. Also arranged my friend to visit borivali west, mumbai vodafone store but no proper guidance provided.
I am in trouble as it...

I had 4 family nos of vodafone
( [protected]/[protected]/[protected]/[protected])
On 04th-july-19 i want to recharge my mothers vodafone no [protected] of 399 for 84 days but wrongly recharged my no [protected],
My nos validity was not expired and i was recharged it on 13th july and must be time more than 30 days to finish its validity, i call customer care but they refuse to help they said once it is done we can't do anything.br...

Vodaphone has now started playing games in india. I am from delhi and now they are charging money for 4g network and giving 2g speed so that the net pack does not get finished and gets transferred to their account. I recharge every three months with 399 plan and now i see vodaphone speed gone down to 2g. Once in a month say for 5 days they give good speed and after that they reduce the speed. They have thousand excuses of giving low speed...

Dear concern,

My self ashok kumar singh, my vodafone number is [protected]. Re 1 store pack has been activated and 3 rupees deducted from my balance. This all is done without my consent. I have never requested for this pack and never received any call regarding this pack.
Look into this matter and take legal action.
Ashok kumar singh
[protected]...

Rchrg of mrp rs 45 on 04/09/19 successful. Tlktime rcvd rs 0, gst rs 6.86, accessfee rs 38.14, new bal rs 8.65.. Congratulations! You are now eligible for extra rewards on your recharge! Dial *999# or click bit. Ly/voda_mer within 72hours of recharge to claim reward.
Why was the access fees of rs38 deducted
Kindly refer to this matter as soon as possible...

I have activated family plan and applied for adding on two more postpaid numbers last month. However i didnt get them in my family plan instead separate bills have received on both numbers with default vodafone red plan activated on both of them (399 each) without my prior consent. I was told at the time of adding on request that i will have vodafone red together plan under which primary number will have 399 per month while the rest will...

All the document required for claim has been shared as required by the company.
My one plus 6t mobile was purchased from amazon which is the only seller in india for one plus and provided the pfd invoice as provided by amazon which does not show imei in which no fault is of mine and above that imei is confirmed through he screen mode and same imei was retreived while registering for insurance secondly invoice says original for recipient...

Dear sir,
I am a prepaid customer with cell no [protected].
Recently from the last 4 days i am not getting calls. (Incoming calls not getting). Out going calls working..
I had been to your gallery in s v road in goregaon west and complainted about this. The agent told me that she has registered the complaint and a email has been sent for rectifying this. She said within 24 hours my complaint will be addressed,.
But...

Hi
My prepaid sim cards are not activated because am unable to call 59059 for tele verification! After numerous attempts calling customer care and visiting the shop they tell me that this call has to be made only from the home base in karnataka sheet i purchased the sim. I now stay in chennai and have no plans to visit there!
What can i do? I have the same problem with my wife’s sim card too,...

To,

Telecom Regulatory Authority of India (TRAI) and also To Whom It May Concern:

Dear Sir or Madam (and the Hon'ble Authorities)
Greetings!

Since I am unable to get a helpful response from Vodafone IN, I am turning to you as a last resort. This complaint is for regarding my mobile number [protected], which I have this premium purchased in 2013 by paying huge amount and its current market...

But they send me bill with the mail that i used 20GB per month and also 25 GB extra and for extra usage of 25GB they are charging 500 extra of my bill.

I checked in my phone that data usage of month it is 19 GB. And i asked them to provide me per day data of month.

Could you please provide me the daily data usage records for this month so that i can cross check with my phone details. Because i have checked the...

In Oct 2018, I had ported from Vodafone to Airtel after clearing all my pending dues. Vodafone had confirmed that the pending dues from my end are 0 before porting went through (which must be recorded in Vodafone conversation records). In Nov 2018, I received a mail from saying a pending due of Rs 353 is there which I need to pay. I replied on the very same day that I had cleared all dues, so to verify the same and provide me with the bill...

I have ported my number from airtel to vodafone from patna bihar and i am in delhi (Roaming) i am unable to call 59059, it says number is incorrect and i need this number very badly it is used in banks for otp and gst return filling help me out please. I have visited vodafone store they it can't be done from here. I am in trouble right now because i am travelling abroad tomorrow...