Vodafone India Complaints & Reviews

I have complained about poor network not only for making/receiving calls but also for internet connection. its not in an particular area, its every where. complaint lodged about 3-4 times since last 2 months but no resolution. customer care disconnects calls when complaint is repeated. worst network ever that we are experiencing.

complaint is not only lodged by me alone, but many other working at bandra reclamation, but no actions seems to have been taken till date.

urgent attention is needed.

I am having vodafone no from last 9 years. But i think vodafone dont need customers anymore. As at present time when companies are approaching the customers with attractive offers, vodafone is deducting the balance of customers without any reason. On 01.08.2019 vodafone has deducted my 30 rs without any reason. I called at your customer care 4 times & still my balance has not been refunded. First time when i called at your customer care around 9:30 pm the person told me to call after 4 hrs. Just imagine after 4 hrs time it would be 1:30 am. Now please tell if i have to call at 1:30 am in the morning at your customer care??
After that i called twice at customer care, your executive has not given me any solution. He said he can not refund the amount.
Fourth executive said he is issuing the refund! Now my question is this if fourth executive can issue the refund then why first, second or third executive has not issued the same! Why they were saying they can not issue the refund!
It means you people are just making fool your customers!
You are just misleading your customers.
If it will be continue like this i will definitely port my number as i am no more intersted in vodafone!
Fyi i still have not received my refund!!
Also your customer care executive dont give any proper solution. Every time executive tell us a new story with a new reason of charges & not able to resolve.

I pranab banerjee, my address is bally durgapur satyanarayantala, p. O. Samabaypally, p. S. Nischinda, bally, howrah – 711205. I have two mobile connection. The mobile number is [protected] and [protected]. I am lodge complain in vodafone customer care for the network is very poor and the tower shown in mobile is very less i cannot serve internet. They lodge complain and the complaint number is c003-[protected]. They told me your problem will be solved some days. But some days ago one massage came to my mobile your problem solved. But now a days my problem is not solved. I call customer care again. They laughing me i told him to lodge complain they reply me they cannot lodge any complain wait somedays your problem will be solved. I am recharge rs. 458/- but i am not use internet and sometime call drop and cross connection is done. So i waste my money. What i am doing now please tell me. I am requested you to solved my problem as soon as possible.

1. Why there is no Yes/No option for activating any alerts?

2. I accidentally activated an alert, but unfortunately there is no option where I can deactivate cricket flash alerts, I tried calling 198 twice but no luck. To resolve my issue at least some customer support executive should pick the call first.

The above sim has been lost and the lost has been reported and sim is blocked. now I wish to surrender the sim. you please block the sim permanently so that no bill is further generated in my name. You may kindly record my high appreciation for the service you provided so long I used your SIM. I however inform you that I am still using you service through another SIM IN MY NAME.
You please close the SIM No-[protected]. which has been blocked as mention above. Thanking you --------SUJOY KUMAR HALDER --61-F, SUREN SARKAR ROAD, KOLKATA--700010. dt[protected].

Today 03/08/2019 i recharge my vodafone number [protected] with 35 rs.
For that validity will be 28 days outgoing & incoming both
But now in evening company is messaging me that your incoming will stop today 03/08/2019.
How can it possible that they can stop my incoming call.

I am very panic for that please help me
Yogesh kumar tripathi
Kanpur

Sir,
I am using vodafone prepaid mobile connection ([protected]). Rs 21 has been deducted from my prepaid account on 30.07.2019 without my consent in the name of weekly subscription charge for english seekho weekly pack. I have never subscribed for such a service. I have the sms message showing that in my phone. Please take necessary action in this regard.
Dattu

Hi,

This is tanuj kumar using vodafone number [protected].

It is life time free (Zero rental) number and there is no monthly rent for this.

From last 2 months i m getting calls that your payment is due so make the payment.

When i contacted them regarding this they said this plan is withdrawn by the company so you have to make the payment.

I have told them that this is life time free number so why would i need to pay.

When i have taken this number that time it was zero rental life time free number so how can you change it now. What does life time free means.

They have changed my plan without my premission and now they are keep calling me for the payment,

Now they are start getting rude and disresopectful on call.

Problem is that they are not ready to listen me and imposing the charges on me.

I hope you understand my concern and help me.

Thanks in advance.

On 01/08/2019 as per my vodafone app i recharged rs1699 for 365 days. As per app information i am supposed to get 1.5gb data benefit per day in addition to unlimited talktime and 100 sms per day.
But it is seen only 1gb data per day is allowed with unlimited talktime and 100 sms per day. The mail sent to customer care kolkata.
The issue is not resolved.
Please look into.
A c sahoo
Vodafone prepaid number-[protected]

My Vodafone number is [protected] I have complained many times to customer care for Area internet problem all Voda member have same problem i complaint date 22 July then its sloved for 3 days now again happening same problem and I called Company they said already given couldn't complain for 90 days kindly take the action please

Hi,

I am a vodafone mobile user, i am facing network problem from last couple of months, i couldn't get it resolved. Finally putting it here

Last 2 moth vodafone reply

I sincerely regret the inconvenience caused to you.

With regards to your concern i would like to inform you that your complaint has been taken up to our network team. Hence i request you to provide us some time to address the same. Until such time i would appreciate your kind forbearance.

I am trying to port my vodafone number which i am using for more than 2 years to airtel and for doing so i send the msg (Port #) to receive my code but everytime i am sending the message i am getting a reply like ”hello! The number you are requesting for porting is allocated for our internal purposes. Hence please contact our customer care for further details” and so accordingly i contact the customer number several times and everytime they told that wait for few hours it will be done but in reality nothing is being done. I want to change my network but the vodafone is not allowing me to do so i want to register a complain against vodafone for not allowing me to port my number although according to the new govt. Rule mobile number portability is applied all over india. Please inquire and take action accordingly

I have called this idiotic vodafone customer care about my speed of network. It is very hard to even browse through google in my area. The vodafone service is just ignoring the issue. I called them 100 times through 198. I had also contacted them through facebook and twitter. Still they r not trying to resolve my issue. My state is kerala. District is trivandrum and area is andoorkonam (Pin code 695584)

This is regarding 3 postpaid connections that i hold with vodafone. I am a very old customer of vodafone but lately the network issues have been so much that it is very difficult to make calls or access the internet.
The network is so bad that you cant even connect with the customer care and address your problem in one call. And the irony is that the customer care executive asks you for an alternative number from other service provider that he can call back on and address the issue.

It is really very irritating to keep calling the customer care so many times a day when you have work of your own to do.

Please help in getting the issue resolved.

I was charged 630 rs saying that i made a call of 45 mins to 51717. How is this even possible? This is not a valid number. I have been scammed by vodafone and want immediate action taken. And again i was shown to have called 31141... And will be charged for it. This is complete fraud from vodafone. And i can see numerous other cases where vodafone has done the same. I want my refund and a stop on any such future cheating or i will take this matter to the police.

I have visited airtel showroom multiple time to change my corporate number to personal since I relieved the company .

The sim in karnataka circle when I visited sholinganallur tamil Nadu branch customer care they asked for HR letter and documents then I went to Bangalore and took details from HR and came back . Then they told since the sim is in karnataka circle go to Bangalore and raise request.

Then I travelled...

I am stranded here in germany and my no. Is not having any network, called vodafone no of times but they are asking me to deposit 10000 re. Of security deposit, i just want to receive the incoming messages on that no. For otp's as it is registered in my bank accounts. Struggling with my finances here, need to transfer the money to family in an emergency medical condition but the transaction is not going through as there is no coverage. Such a pathetic service and customer support they have, they said we can not do anything in this mater u have to deposit the amount that too in the vodafone store pune.
I even asked changed my no. To prepaid, they said for that also u have to come to india. What kind of policies they have.. I dont understand if they cant help the customer while he is struggling in a different country.
These people are not helping but irritating. Please help i[censored] can.. I am helpless. Just need incoming otp messages.
My vodafone no. Is - [protected]

First i had 3gb internet for a month when i came to uttar pradesh azamgarh. My sim belongs to bangalore. I was suffering from bad data connection and network i waited for few days and after 10-15 days of bad network usage i logged a complaint to 198. I also mention regarding bad internet and many a times no network connection at all. It might be on 17 july. They asked me to wait for 3 days i waited there. Then they called me after 3 days n i told them it is same and asked for extension of validity of my data pack on which the supervisor talked rudely to me. I was supposed to get a callback which i didn’t get and the validation got over, i changed the data plan this tym and recharge with 1gb data per day. I haven’t received proper signal neither data network my sim gets no network it only works when i switch it off n then on. Even on flight mode on there is no proper network.in total i have made 3 times complain.
Prayer: i want extension in my data plan also better network my dad has airtel which is working super net.

Hello sir
This is to inform you that i had made a complaint for building related of this month as i need to inform you that last month bill also have some problem that some value added service activated on my number and i made a call on 4th july for the billing correction of last month but one of your representative suggest me that we could not waiver the activated service amount i told him that if it is not possible then i told that i will quit the service of vodafone but he suggest me that sir i put the bard on all the value added services that will not repeat in the future on your bill but the same process has done and this time my bill generated approximately more than 400 but my rental plan is 299 i called yesterday evening one of your representative suggest that you have activated value added service pack one or telling that you're activated a bonus card i made a complaint in consumer form consumer form complaint docket number is 1471500.
This time i would like to aware you that i will not stay single extra amount on my bill.

On 26 may i requested vodafone call centre to shut down my internet. The cust care person was careless and didnt do the needful. I was charged for entire next month too (I felt number was closed). Then i complained in vodafone gallery on 13 july 2019 (Req. No.[protected]. I am surpised to get full month bill even now... So now my bill amount doubled but no. Not closed.

These guys r not doing their job and unnecessarily billing us for no reason.. I had requested for closire of number [protected] on 26 may 2019 from my cell no. [protected].

I asked vodafone to listen to my closure request raised. On may 2019 and do justice but they play a blame game...

Get my nom closed and sue vodafone cheaters and non responsible satff