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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 21

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S
Sandeep_186
from Nirjuli, Arunachal Pradesh
Jul 23, 2022
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Network signal

No network signal since last 2 days...
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A
Arcee
Jul 22, 2022
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Bill generated while porting out

Hi, I was using Vodafone Postpaid service for years and was paying bill on time then I started having network issues and nobody could reach out my number easily. I could not get any help from customer care hence i decided to port out. I got a call from Vodafone representative to request to cancel the porting out. I told him that i did not get any help since 3 months on network issues so he said he will take care of the issue and my bills...
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A
Anup ku. Singh
from Varanasi, Uttar Pradesh
Jul 22, 2022
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I'm face low network and I can't use my data

Address:New Delhi
Website:www.vodafoneindia.in

Hi! Your complaint for Network Coverage with reference number UPE-V[protected] is acknowledged. We are continuously trying to improve our services to provide you better experience. For further assistance, dial 199...
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M
Momi17
from Hyderabad, Andhra Pradesh
Jul 22, 2022
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Deduction of balance

I got many messages charged for gaming services but I never registered any service.
Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25
Your balance is Rs. 72.98

Refund my balance amount with immediate effect or else I need to port my number to other providers....
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I
Ian D\'Souza
Jul 21, 2022
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Telsync games added to my VAS

I have not activated any Telsync Games to my VAS Account. My mobile number is [protected]. my account has been getting deducted since April-2022 (Apr24th-7; May6th -20, May19th-10, Jun25th-10 & Jul21st-10 = Total 57 Rs.) Please refund my money back into my account ASAP....
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P
pankajsoni17
from Bengaluru, Karnataka
Jul 20, 2022
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Charges deducted

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 50.65...
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S
Solo_vital
from Chennai, Tamil Nadu
Jul 20, 2022
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Automatic debit of money without ordering for games

My account was debited rs 25 on 20/07/22 at 4:00 pm...
I never ordered but i just got a message saying Congratulations...we have given you Handset inbuilt games...
Please Vodafone rectify this and return the money...
There is no option on app to cancel something we didn't order also..

Charging customers and taking money without permission. Pls return the money. Rs. 25...
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F
Fahd Khan
Jul 20, 2022
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Not receiving Port Out Code

I have requested for Port Out code, i am not receiving the same....
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S
SMG_99
Jul 20, 2022
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Subscribed to VAS WITHOUT consent

20th July 2022; This is the second time i have been subscribed to a Value added service without my consent. The Customer care exec blacklisted all VAS on my number this time and refunded the money, is what hes saying. Im yet to check. I DID NOT give the double consent as he claims the company asks for and this is predatory behaviour. I know for sure that if this happens to my parents they will not waste 45 mins trying to deactivate the service...
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harikeerthana
from Salem, Tamil Nadu
Jul 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge-reg

I had recharged my Vodafone number [protected] for the 719rs plan
on 18th of july 2022, well in advance before the due date. I did not receive any sms from vi confirming the recharge but net banking showed that the recharge was successful. The net banking transaction id for the payment of rs.719 is [protected].I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

Repeating...
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A
anjanaaggarwal
from Ichalkaranji, Maharashtra
Jul 19, 2022
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International roaming network latch issue

My international roaming is not working since 60 days and no one from Vodafone is able to resolve my issue.They are not giving me new sim.My network latching issue has been looked into by 50 People from Vodafone but no one could resolve.I am paying 528 rupees per month and they are forcing me to pay unnecessary bill as well.
Please resolve my issue.
[protected]...
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R
Ramisa Fathima
Jul 19, 2022
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Vodafone deducting money for unwanted games

Vodafone deducted rs 35 from my account for accessing handset games and telesync games.
"
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25 "

"Thank you for choosing to access Telsync Games,
You have been charged Rs. 10"

I received these messages on 15 June 2022 and 19 July 2022 respectively. I haven't availed any such services and would like...
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C
cbmb
Jul 18, 2022
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Telesync games

I did not subscribe for telsync games but my Vodafone balance is deducted rs 10 for every 10d days once deactivate my service and refund the amount which u have deducted...
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S
Sahilsainiii
from Rewari, Haryana
Jul 17, 2022
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Deduction of balance without my consent in the name of games

Address:Rewari, Haryana

I an using Vodafone sim and they are charging me for some game world access which I am not aware about ane this is not first time, they did same thing last month with me and when I tried to contact customer care, I was not able to reach because they don't give chance to reach. Very bad company behaviour. I cancelled all the value addes services and subscriptions last month and today, they again did it.
Please Vodafone India stop looting...
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International roaming of rs.295 is activated but still I am unable to receive calls and SMS from India....
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S
Santhosh222
from Kadapa, Andhra Pradesh
Jul 17, 2022
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I'm unable to send port msg to 1900

Address:7-56D, Pochamreddy palli, Veerapunayuni palli

Hi,

This Santhosh reddy, my mobile number is [protected]. I couldn't able to send port msg to 1900. As I'm trying to send port msg from my mobile number but msg failed. Actually I have recharged plan 199. I have main balance 1 and above. I can't send port msg. Customer care also not helping to me

Regards
Santhosh...
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_surabhi_
Jul 17, 2022
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Remove outgoing SMS barrier

I'm unable to send messages please remove outgoing SMS barrier I have complained about it couple of times but no action is taken please remove it ASAP....
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M
mahitha
from Mumbai, Maharashtra
Jul 16, 2022
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49 rupees deducted

My number [protected]

Today, 16 July 2022, rupees 49 has been deducted from my Vodafone balance saying i have opted for something.

I never opted for anything.

Please credit the amount back to my account....
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S
Sailakshmi Nancy
Jul 16, 2022
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Recharge issue reg

I recharge rs. 50/- on[protected]G.pay), but I cannot talk to our phone.
My. Phone No: [protected]. Pls solve my problem immediately or return my money. (My. Gpay no: [protected])...
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A
A pasha
from Mumbai, Maharashtra
Jul 14, 2022
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Discounted

My number is disconnected, I purchased a roaming pack and still it is not working

Kindly resolve...
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