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Vodafone India Complaints & Reviews

www.vodafone.in

1.8

Updated: Nov 26, 2025

Complaints 27132

Resolved

9563

Unresolved

17569

So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝

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Vodafone India reviews & complaints page 23

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I'm unable to send messages please remove outgoing SMS barrier I have complained about it couple of times but no action is taken please remove it ASAP.

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My number [protected]

Today, 16 July 2022, rupees 49 has been deducted from my Vodafone balance saying i have opted for something.

I never opted for anything.

Please credit the amount back to my account.

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I recharge rs. 50/- on[protected]G.pay), but I cannot talk to our phone.
My. Phone No: [protected]. Pls solve my problem immediately or return my money. (My. Gpay no: [protected])

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My number is disconnected, I purchased a roaming pack and still it is not working

Kindly resolve

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I recently ported my number [protected] from Vodafone to jio.I got msg to clear my outstanding due of R.s91.Even though I have paid the amount still my outgoing services are barred .I contacted jio customer care .they informed that when payment details will be updated to jio from Vodafone, then only my services will be resumed.I will attach screenshot of payment .It is causing lot of harrasment

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Address: Vadodara

Sir,
I am regular post paid customer of Vodafone since last 20 years and in current month bill of June-2022 the company added rs.27 as Valuaded Service, I never demand for this service so pl deduct rs.27 from my current bill and issue me a new bill for submit necessary payment

Avinash Bhatt

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Address: Helly Enterprises, Supath - II, C- Wing, 403, 4th Floor, Wadaj, Ahmedabad

Dear Sir,

I am Port out from Airtel to Vodafone From Date 25/06/2022,

My Plan is 1299 family Plan in 5 Numbers,

my problem is from day onwards only 4 numbers are added in family plan & 1 number is not added. I was too much call to Vodafone & raise complaint but didn't resolve yet.

I am every day calling & going to the store but they didn't support me & not given any reply. every day they commit to me revert me inform in one hour but they cant call or reply me.

I have complaint to him but without solution they were closed my complain.

now days my secondary no in no received any SMS. without massages I am not able to financial transactions.

my major issues is if generate access bill, who can bare ???

please see below mails & reminders & complaint details

please look matter its seriously,

Thanks & Regards

Yatish Panchal
Mobile No.: [protected] / [protected]

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Address: Bangalore

I have been incorrectly charged for Games World though I never requested nor asked for the activation. Every now and then they will charge for CallerTunes Activation though I never request that, this is loot and cheating

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I've been charged Rs. 25 and Rs 22 for pre-embedded world games, which I did not even select.

I would like the refund of the above total amount and cancellation of this auto subscription.

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Not allowing me to deactivate my postpaid sim despite continued follow updates and they charged me even though I wasn't using the sim and sent me a legal notice for not paying it. Even though they made me run around for a month just to cancel this sim.

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Address: India

It's been more than 15 days since my number have been blocked without any prior notice by the company. I even had the recharge of 719 Rs. And when I visited Vi store for the 3rd time they told me even they don't know what is the reason that their company blocked the number. I called their customer care number and they said we don't have any information. I have one request from Vodafone that please activate my number as soon as possible or give me my last recharge amount back. Here's my number:- [protected] (blocked number)
Email - [protected]@gmail.com

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Address: Ashta

Dear Sir,
I am Abdullah Sande was employee of RBL Bank Ltd . I left bank in Jan 2020. I have vodafone post paid card. After relieve of bank. I requested many times to transfer card in my name. I also visited VI care centres and submit all require documents to vi care centres at sangli also in kolhapur cities.
Still my card is not transferred in my name. I am old customer. No body care of me. From yesterday dated 10 july my card is having no network. I am upset with vodafone service. Vodafone care should have to penal. And this company is responsible for all my losses.
My ulternate no. [protected]

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Hi,

Vodafone has deducted around Rs.500 on name of service packs.

I need my money back.

This service packs are never activated by me.
Since February month they have deducted around ₹ 500.
When I called customer care, they did not raised my complaint and they disconnected call everytime.
I called 5 to 6 time and talked to below executive and they did not raised complaint and also they disconnected call.

Executive name
Rahul
Janvi
Pravin
Devansi
Dhruval
Ankit

Even any senior person is not ready to talk and raise complaint.
Above person are disconnect call like Vodafone has given authority to them to not to listen my complaint and disconnect call.

I have attached one snapshot for reference.

Please help me to get refund of illegally deducted money.

+1 photos

Vodafone India customer support has been notified about the posted complaint.

Jul 13, 2022

Updated by J@ym!n$ Hi Team,

Still there is no response from Vodafone idea (vi)

Looks like they have authority to ignore customer complaint and consumer complaint.

Jul 19, 2022

Updated by J@ym!n$ Still there is no response from Vodafone idea

Jul 21, 2022

Updated by J@ym!n$ i have submitted evidence which Vi asked but still they are not ready to give me full refund.
please help in this case.

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Hi I'm using Vodafone VI postpaid connection. While I'm making calls I'm getting crosstalk . It's irritating and getting feared that whether my phone is hacked. Kindly look into this.

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We have a postpaid family plan of 3 members account number[protected] . The group plan we opted for is Rs 999. For the billing period from 28 May 22 to 27 Jun 22 they have put extra charges of Rs 1231 for the call made on a special number 55555.

No such call is made on this number. This is my father in law number who is 82 years old and customer care is saying that he spoke 3 times on this number for 116 min 40 seconds. Customer...

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Without any consent from me, Vi has deducted amount for VAS service.

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Address: New Delhi Zonal reason

My no is [protected] I m Shashank Sagar Pandey . I want to apology for not able to pay my bill from last4/5months. But u can check my records I am ur genuine customer. However I m willing to pay that bill on 15th of July 2022 .Sir I want to raise a complain regarding your staffs they r calling me from domestic & Inernational fake no by wattsup & normal calls using abuses languages & harrasing me while I m driving I m mentally depressed by these guys behavior . Please resolve it otherwise I Wil file police Complain & court case against them along with their job profile I have recordings and Msg from them. Phone no r -[protected], , [protected], , , [protected], , , [protected], , [protected], , , [protected], , [protected], , , , [protected] this is net calling number,

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Address: India

Website: Vodafone India

I have done recharge of 839 rs on 5th july on my prepaid mobile no [protected] through VI (vodafone india appp), for which i need invoice copy with my name

Generally i do recharge of same number through paytm and i get proper invoice however this time i tried doing directly from VI app but this invoice copy is not having complete details

When i called they sending me bill summary which having call duration of my last month, i told i just need invoice copy of my lasst recharge but they are telling since this is prepaid they cant help much

I need invoice copy/ bill having my name (since sim is in my name Dipti thakkar), phone number and amount i have recharge, Date and VAT details if any

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Jul 12, 2022

Updated by june_dipti Awaiting revert

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I have made many complaints but no result. I have not subscribed for any value added services. But amount is getting deducted for games portal pack without my permission. Pls deactivate all value added services. Pls stop renewal of games portal pack. Rs.15, 10 n 7 is deducted from my account [protected]

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I have a 15 yrs old vi no. Suddenly from 21st June mobile network services not available in my no. From 21st June to till today I had called the customer service department 10000 times. Sometimes they told by mistake they stopped my gprs services, sometimes some other stories. As per their instructions I had changed my sim card twice but nothing happened. Still today my problem is same. I had recharged my plan upto August but can't use my no. I am just exhausted. Pls help me.

Jul 7, 2022

Complaint marked as Resolved

Yesterday I made a complaint against vi. From 21st June the company didn't pay any attention to my network problem neither resolved it. Bt today suddenly the appellate team of vi send me a mail that they resolve my problem. Thank you very much for helping me.

Vodafone India customer support has been notified about the posted complaint.

Jul 07, 2022

Updated by Amal Kumar Ghosh Thank you very much. I had complained yesterday and today my problem solve. Please stay beside us in this way. Again thank you all

Vodafone India Complaints & Reviews

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Vodafone India reviews & complaints page 23

Remove outgoing SMS barrier

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49 rupees deducted

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Recharge issue reg

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Discounted

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Outgoing barred for my number 9884271790 after mnp

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Wrong Charge added in my postpaid bill of mobile nos.9825266859

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Not Resolve my Problem and Wrong Behavior with Customer by your executive-Primary No.9898505093

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Incorrectly charged for Games World

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Unreasonable charge deducted

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Deactivating my sim

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Fraud

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I am post paid connection holder with RBL Bank Ltd, I left bank in Jan 2020. I requested many times for transfer ownership

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Deducted balance in wrong manner

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Crosstalk

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Mobile call to special number 55555

VI - VAS deduction without any consent

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Harassment by VI telecom services employee

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Prepaid bill

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Value added services

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Cheating

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