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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 23

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P
pkjco86
from Dehra Dun, Uttarakhand
Jul 4, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
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Cashback did not receive of rs 100

Address:Hardwar
Website:Vodafone

Vodafone vi...
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S
Shashi2u
Jul 4, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Fraudulent charges deducted from my balance

Several times my phone balance is being used for the subscription for Mazaa games, which I never subscribed. This is clear fraud and Vodafone Idea India is responsible for this for allowing private companies to deduct from available balance. They normally deduct Rs 25 every-time. I am sure several people are affected by this as they take out Rs 25 from lot of phone balances,
Please contact me on:
[protected]@mybharat.com
br...
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winkingbliss
from Jaipur, Rajasthan
Jul 3, 2022
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Outgoing Calls Stopped Suddenly

Address:-

Date- 3 July 2022
My outgoing calls suddenly stopped today morning despite the fact that the validity of my recharge is till September, 22. Now I'm trying to make calls every time it says call ended. I couldn't contact customer care, as I could not dial any number. Can somebody reach out to me for help? what is happening? why other Vodafone numbers are working properly and not mine? this is really frustrating as the customer care number...
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R
rajabhishek44
Jul 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge 418 failed, amount not rolled back

Address:D-18/4, Kanti thermal colony, po-Kanti, Dist- Muzzafarpur

On 25th June 2022, The amount of 418 rs was debited but, No plan got activated. On inquiry with customer care, i was first told to wait for half an hour, then 3 hours which later became 3 days then got converted to 7 days.

After waiting this long i was told to write a mail. and I will get response, but till date no response has been provided. Moreover, I was told to visit Vi store but there also the store person told me that...
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ivanshi parmar
Jul 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing

My monthly rental is 399.
I have been charged Rs.750+ saying that the "content download'' charges have been added.
When I asked regarding the same, they are not aware of it.
PLEASE LOOK INTO THE MATTER.
THEY ARE JUST SUCKING MONEY FOR NO REASON AT ALL.
BAN THIS COMPANY.

ATTACHING SCREENSHOTS OF THE BILL CYCLE FOR LAST SIX MONTHS AND THE VAS...
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Bhavesh Nm
from Bengaluru, Karnataka
Jul 1, 2022
Dec 17, 2022
This thread was updated on Dec 17, 2022
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Unsolicited Callertune Activation and Charges

This has happened multiple times and below is the latest occurrence. Callertunes are activated without my knowledge and Authorization and amount gets deducted..!! This is day light Robbery!!

****

Hi! We have received & are processing your request for service Callertunes. Just sit back & relax, you will receive a confirmation within 2 hours.

Hello! Your Callertunes is activated. Amount charged is...
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M
Manuna Ralte
Jul 1, 2022
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Recharge mobile twice in a same day by mistake.

Address:Ramthar veng Aizawl

Hi I have recharged a number [protected] on 1stJuly 2022 but wrongly i have made same recharge of 299 on 1st July, 2022, I have asked to Vodafone customer care, Aizawl regarding this but they said they will nor refund or carry forward the recharge. Two recharge will process at the same time.
That means the ultimately I have to bear the lost. Kind of cheat.
The UPI Approval Reference No. ONR[protected] (UPI Reference ID[protected]and...
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Prasansa Khatri
Jul 1, 2022
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Wrong recharge of Rs 199

I’m Prasansa.
Today morning I have wrongly recharged in the phone no [protected] of Rs 199 instead of recharging in [protected].I request you to kindly refund my amount as soon as possible .
Thank you...
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S
Shubhamjaat0712
from Ladwa, Haryana
Jun 30, 2022
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Refund or re-recharge against wrong number recharge

Wrong number recharge done on vi app.
Wrong no.[protected]
Transactions id.-T2206292115180983069229
Amount-599
Correct no-[protected])...
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M
mrinmoy sarma
Jun 29, 2022
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Network issue

Address:BLOCK CHOWK, MANGALDAI

I'm facing too much network issues in our locality. Especially in rainy days there is no network in my phone....
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V
Varinder104
from Ambala, Haryana
Jun 29, 2022
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Handset inbuilt games

I received the message following and deducted Rs 25 from my account.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. xxx

I haven't requested for any service...
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Hello! My mobile number is [protected]. I've been using the VI Hero Unlimited data plan for a long time. They show advertisements and written content on their website about unlimited data from 12 a.m. to 6 a.m. However, they never provide timely service. I complained to their customer support several times, but they never resolved the issue. This unlimited plan activated on my network around 1 a.m., which is a their plan that customers do...
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S
santoshkrgupta86
from Noida, Uttar Pradesh
Jun 28, 2022
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UPC Required

Dear Team,

Plz help to arrange UPC as i want to port my no. with family plan to Jio family plan, when ever I am sending message to port on 1900 I am getting response like below..

"UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

Plz do the needful at the earliest....
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Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i...
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S
Saurav Dagar
Jun 27, 2022
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One recharge in advance

Address:Haryana

You can help me my official no. Is not work completely used in bank account in this time. Urgent call do in very important meeting in my Uganda office boss please help us to recharge in this month
Mobile no. Is [protected]...
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I had purchased a new SIM on 12th May 2022 for 2 VI numbers as I had old Vodafone SIM. I recharged IR pack on both numbers on 16th June 2022, before boarding my flight and also received confirmation that IR pack is activated, however when I landed in Toronto on 17th June 2022, for one of the number I got No Service error. The Vodafone team stated that since the Roaming option is not visible in the Mobile Data SIM applications I have to replace...
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Suganya J S A
Jun 26, 2022
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Not able to pay the bill after porting to Airtel

I have recently ported my number to airtel and I received bill from Vodaphone . But Im not able to pay the bill from both app and online. Please help me...
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V
Vimla1997Barwar
Jun 26, 2022
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Plz my vodafone sim unblocked

Address:JODHPUR

Dear sir,
My name is Ramdayal and plz my vodafone sim number [protected] on unblocked...
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Bharat3421
from Indirapuram, Uttar Pradesh
Jun 26, 2022
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Transfer my recharge to another number

Sir .I mistakenly done wrong recharge([protected]) due to server problems . So please transfer recharge to another number([protected]) as soon as possible

Thanks...
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G
Govindankuttye
Jun 26, 2022
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Mobile connection

My number [protected] with Vi got disconnected at 6.30 pm on Friday, 24.06.2022 with out any intimation to me.

I have been contacting their call center to reactivate my number for the last three days but still not resolved.

I visited their store in Sheshadripuram Bangalore on 25.06.2022 and they gave me a new SIM but that is also not working.

Today I contacted their call center again but they are...
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